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Technical Program Manager
CyclopsTechnical Program Manager coordinating product and engineering delivery efforts at Cyclops. Responsible for program management, external integrations, and cross-functional initiatives in a remote setting.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end project plans, coordinating cross-functional teams, and ensuring compliance with operational processes. Proficient in synthesizing technical and business information to facilitate clear communication and decision-making.
Highest-signal resume keywords
Project ManagementTechnical Program LeadershipPartner OnboardingCompliance Processes (KYC, KYB, KYT)Software Delivery Lifecycle
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk ManagementTechnical DocumentationAPI SpecificationsOperational Compliance
Soft Skills
Exceptional CommunicationOrganizational SkillsProblem-Solving SkillsFacilitation Skills
Tools & Technologies
JiraConfluenceAI ToolsAutomation Tools
Industry Keywords
FintechCryptoDigital AssetsRegulated Financial Services
About the role
Key responsibilities & impact- Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives
- Own end-to-end project plans, including scope, timelines, dependencies, risks, and assumptions
- Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners
- Identify delivery, operational, or compliance risks early and proactively propose mitigation strategies
- Act as the primary source of truth for program status, decisions, and next steps
- Keep engineering and product leaders aligned through clear, consistent, and timely communication
- Translate between technical, product, and business contexts to ensure shared understanding
- Act as a neutral facilitator across teams to resolve ambiguity, align on decisions, and unblock progress
- Partner closely with the technical integration owner to ensure technical discovery, delivery sequencing, and readiness are aligned
- Partner with Compliance, Legal, and Operations to support merchant onboarding and KYB processes, customer KYC and KYT readiness, and geographic and currency expansion initiatives
- Clearly document agreements, decisions, operational requirements, and changes in scope or timelines
- Track project metrics and delivery health across initiatives
- Prepare concise, high-signal weekly status updates for leadership and stakeholders
Requirements
What you’ll need- Exceptional written and verbal communication skills, with the ability to synthesize complex technical and business information into clear, actionable guidance
- Proven experience leading technical programs, partner integrations, or cross-functional initiatives in close partnership with engineering and product teams
- Experience managing external vendors, partners or client-facing deliveries, with clear ownership of commitments and communication
- Strong organizational and problem-solving skills, with a structured, detail-oriented approach to planning and execution
- Solid understanding of software delivery lifecycles and the ability to work from technical documentation and API specifications
- Ability to operate independently, proactively surface risks, and drive issues to resolution
- Nice to Have Experience: Experience in fintech or crypto (plus, but not required)
- Background that includes hands-on exposure to technical delivery roles (e.g., project management, QA, business analysis, engineering, or technical support)
- Experience with partner onboarding and operational compliance processes, such as KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services
- Familiarity with applying AI tools and automation to enhance program execution, communication clarity, and operational efficiency
- Familiarity with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms
Benefits
Comp & perks- Company issued laptop
- Technology Accessories
- Annual In-Person Full-Team Meetup