System Administrator

• Provide Systems Administration support to the Test Resource Management Center’s (TRMC) All Domain Test Range (ADTR) and INDOPACOM Pacific-Rim Multi-Domain Training and Experimentation Capability Team, Joint Mission Environment Test Capability (JMETC) Secret Network (JSN) Node, JMETC Multiple Independent Levels of Security Network (JMN) Node, Secret Defense Research and Engineering Network (SDREN), Defense Research and Engineering Network (DREN);
• Responsible for the administration of computer systems hardware, network gear, software, information systems & peripheral equipment such as servers, desktops, zero clients, storage devices, and virtualization infrastructure.
• Install, support, upgrade, and configure systems (Windows/Linux/VMWare/SQL Server, Horizon UAG, VDI)
• Maintain security and recovery procedures such as patching, applying STIGs, and performing backups of systems.
• Administration of infrastructure including servers, zero clients, malware protection software, HBSS, syslog servers, databases, ACAS, etc.
• Upgrade systems and processes as needed for enhanced functionality and/or security issue resolution.
• Find potential risks or inefficiencies associated with the configuration of the system and recommend mitigation strategies.
• Ensure compliance with data security policies, relevant legal and regulatory requirements, and TRMC cyber security program implementation plans following TRMC directives and applicable RMF requirements.
• Authors and/or reviews team standard operating procedure (SOP) documentation to ensure consistent systems configuration and knowledge transfer to other team members.

Systems Administrator

• Act as a supporting administrator for the financial systems, including user access, security roles, system configurations, and integration support.
• Partner with financial system stakeholders and other Senior Systems Administrators to maintain, enhance, and automate financial systems and processes.
• Support the monitoring of segregation of duties, user access controls, and compliance with SOX/Gaming within the financial systems.
• Participate in system testing for new products and launches to ensure financial system integrity and reporting accuracy.
• Support configuring, maintaining, and validating data for integrations between financial systems.
• Assist with reporting needs and ad hoc system queries from accounting and finance stakeholders.
• Support user training, documentation, and troubleshooting across financial systems.
• Identify opportunities to automate manual tasks and improve system workflows.
• Additional projects and tasks as assigned.

Senior Financial Systems Administrator

• Support the integration and development of the Combat Systems Integrated Product (CSIP) system decisions.
• Install and configure complex software packages on Red Hat Enterprise Linux and Windows.
• Provide ownership of the execution of integration of new functions into the CSIP.
• Integrate the impacts to the CSIP baseline to new requirements into the product baseline.
• Provide guidance for impacts and coordinate delivery of documentation for the system (manuals and reports)
• Interact with senior internal and customer personnel.
• Develop a user-based understanding of the system to support integration and test.
• Participate in the troubleshooting of technical problems and issues and provide recommended actions.
• Explain and present detailed technical subjects and processes to diverse technical and non-technical leadership.

Linux Systems Administrator

• Perform technical operations for enterprise Linux application administration in a federal IT environment
• Collaborate with and support junior Linux administrators
• Execute deployment, patching, monitoring, and incident response for RHEL-hosted applications
• Administer Apache, Tomcat, LDAP, Oracle Unified Directory, and Red Hat SSO
• Maintain STIG configurations and drive cybersecurity compliance across Linux systems
• Develop and maintain SOPs, runbooks, and technical documentation
• Participate in disaster recovery testing and technology refresh planning for Linux environments
• Serve as a technical escalation point for Linux environment issues

Application Administrator – Linux

• support the reliability, security, and day-to-day operations of enterprise infrastructure within the Department of Veterans Affairs’ Informatics and Computing Infrastructure (VINCI) environment
• administer, monitor, maintain, and troubleshoot Windows-centric enterprise systems
• support related Linux dependencies, storage platforms, backup solutions, and reporting tools
• assist with production stability as needed
• help maintain system configurations, perform patching and lifecycle updates
• monitor system health and capacity, troubleshoot operational issues
• document procedures that support continuity of operations
• work with application teams, infrastructure engineers, and security stakeholders to ensure systems remain available, secure, compliant, and well-maintained
• support automation, configuration management, and operational improvements that enhance stability, security, and operational efficiency across the VINCI environment

Windows System Administrator

• Administer and maintain Microsoft Windows servers, client systems, backup systems, network infrastructure, and databases
• Support engineering applications, processes, and databases for systems at the local site in Palm Bay, FL and across the WAN
• Build, configure, and maintain physical and virtual Windows and Linux servers in support of program requirements
• Perform regular system updates, patching, and hardening activities to reduce vulnerabilities and ensure compliance with applicable standards
• Develop and maintain scripts and automation tools to streamline deployment and improve operational efficiency
• Collaborate with engineering teams to understand program requirements and deliver effective technical solutions
• Communicate complex technical issues, risks, and recommendations clearly to management and non-technical stakeholders

Lead, Systems Administrator

• Independently monitor, maintain, and manage the health of our core SaaS applications and tech stack.
• Ensure integrations run smoothly, data flows correctly, and system uptime is optimized.
• Act as the primary point of contact for internal technical issues.
• Thoroughly document user feedback, reproduce and triage bug reports, and run quality assurance (QA) testing on fixes before they go live.
• Handle incoming requests to modify or expand our software capabilities.
• Assist in evaluating, implementing, and embedding practical AI tools into our existing technical architecture.

Marketing Technology Systems Administrator

• Daily management and oversight of cloud applications including end-user support, environment monitoring, user management, and compliance.
• Provisions and de-provision cloud accounts for internal customers and vendors.
• Deploys, manages, and operates cloud environments in coordination with cloud service providers.
• Act as project lead around further software and platform defined services and offerings.
• Rapidly responds to issues, facilitates follow-up and resolution.
• Collaborates with cloud service providers to develop, refine, and ensure compliance with business continuity and disaster recovery plans.
• Performs vulnerability management for resources in all cloud environments.
• Monitors system availability and performs ongoing performance tuning and optimization.
• Maintains documentation of cloud resources, build checklists, scripts, diagrams, etc.
• Participates in design, implementation, and management of workflow automation initiatives.

Cloud Systems Administrator

• Administer and maintain Microsoft Windows servers, client systems, backup systems, network infrastructure, and databases.
• Provide end user desktop support for systems and applications at the local site and across the classified WAN.
• Build, configure, and maintain physical and virtual Windows servers in support of program requirements.
• Perform regular system updates, patching, and hardening activities to reduce vulnerabilities and ensure compliance with applicable standards.
• Develop and maintain scripts and automation tools to streamline deployment and improve operational efficiency.
• Collaborate with engineering teams to understand program requirements and deliver effective technical solutions.
• Communicate complex technical issues, risks, and recommendations clearly to management and non-technical stakeholders.

Senior Specialist, Systems Administrator

• Administer, configure, and maintain OPERA PMS environments across managed and franchise properties
• Serve as the primary escalation point for OPERA-related issues, ensuring timely resolution and root cause analysis
• Manage user access, roles, permissions, and security configurations in alignment with IT policies
• Monitor system performance, availability, and data integrity
• Drive standardization of OPERA configurations, templates, and operating procedures across the portfolio
• Identify inconsistencies across properties and implement scalable solutions to reduce variation
• Develop and maintain SOPs, configuration guides, and knowledge base documentation
• Support and coordinate integrations between OPERA and adjacent systems (CRS, POS, CRM, revenue management, payment platforms, etc.)
• Collaborate with internal architecture and integration teams to ensure stable data flow and system interoperability
• Troubleshoot interface issues and coordinate with vendors to resolve defects and improve performance
• Act as the liaison with Oracle Hospitality and third-party vendors for OPERA-related matters
• Manage vendor tickets, escalations, and service delivery expectations
• Build strong relationships with property-level stakeholders, franchisees, and corporate teams.
• Provide training and support to property teams and internal users on OPERA functionality and best practices

Oracle OPERA Systems Administrator

• Administer, operate, and maintain NGDE thin client and virtual desktop systems, ensuring reliable access to multiple networks and virtualized environments
• Monitor NGDE infrastructure health, availability, storage utilization, network routing, and console status, resolving alerts and addressing performance degradations
• Manage enterprise distribution consoles, licensing, session management, routing assignments, authentication sources, and cluster/cell configurations
• Support integration and sustainment of server side and backend components including connection brokers, certificates, device firmware, and virtualization platforms
• Troubleshoot complex NGDE issues including session failures, connectivity problems, certificate issues, authentication errors, and client to cluster routing challenges
• Implement configuration updates, version changes, hardware improvements, and operational adjustments to maintain secure, optimized NGDE environments
• Maintain documentation, system inventories, SOPs, and configuration artifacts supporting change control, sustainment, and continuous improvement
• Collaborate with engineering, network, cybersecurity, endpoint, and virtualization teams to integrate new capabilities, support modernization efforts, and maintain cross domain accessibility
• Apply security patches, client updates, firmware changes, and backend platform fixes across NGDE systems to maintain compliance with security and configuration baselines
• Identify and remediate non compliant NGDE components by reviewing vulnerability and compliance reports, resolving patch exceptions, and validating corrective actions across multi network environments

NGDE Systems Administrator – TS/SCI with Poly

• Serving as the technical lead for the design, implementation, and maintenance of VMware virtual infrastructure
• Directing daily operations and tasking for a cross-functional team of 6 to 7 IT professionals
• Managing operational workflows, approving timesheets, and coordinating shift/leave schedules
• Acting as the primary technical escalation point for VMware-related issues
• Deploying and maintaining VMware ESXi hosts, vCenter Server, and virtual machines
• Performing regular maintenance, updates, and patches for the virtual infrastructure
• Monitoring and optimizing virtual infrastructure performance, resource utilization, and system availability
• Implementing and managing VMware networking components
• Collaborating with teams and leadership to design and implement infrastructure solutions
• Implementing backup and disaster recovery solutions for virtual machines

Virtualization System Administrator

• Serve as primary system administrator for the LMS (SAP), including user management, roles/permissions, catalogs, course and curriculum setup, enrollments, assignments, completion tracking, and reporting
• Run the LMS content governance process, including intake/review, content standards (naming conventions, metadata, version control), ownership, and archival/retention to ensure consistency, audit readiness, and intuitive learner experience
• Handle the project management process in Smartsheet for the L&D team, including maintaining intake/request workflows, project plans, status tracking, and stakeholder dashboards
• Lead LMS-related projects from intake through delivery, including requirements gathering, project plans, timelines, risk/issue tracking, stakeholder communication, testing/UAT, and change management
• Manage LMS enhancements and release cycles: evaluate new features, coordinate sandbox testing, document impacts, update procedures, and train administrators/power users as needed
• Provide advanced troubleshooting and root-cause analysis for learner, course, and reporting issues; escalate and coordinate resolutions with vendors and internal IT
• Monitor the LMS and L&D mailboxes for questions and support requests; provide timely responses, triage issues, and route/escalate to the appropriate owner (L&D, Compliance, IT, or vendor) while tracking resolutions
• Develop and maintain dashboards and recurring reports for compliance, completions, and program effectiveness; validate data integrity and communicate insights and trends to stakeholders
• Support integration and data workflows (e.g., HRIS feeds, SSO, content libraries, and web services) by partnering with IT, defining data requirements, and performing validation and reconciliation
• Administer and maintain learning content in the LMS, including SCORM/xAPI uploads, curricula updates, prerequisites, equivalencies, certificates, and automated notifications
• Create entry-level instructional design courses as needed, including basic analysis, storyboarding, development, and quality review, aligned to learning objectives and brand standards
• Provide light instructional design support by advising on course structure and measurement, maintaining templates/standards, and performing basic edits to e-learning content (e.g., minor Storyline/Rise updates, captions, and job aids) in partnership with Instructional Design
• Create and maintain system documentation (SOPs, job aids, workflows) and deliver end-user support and training for administrators and stakeholders
• Monitor LMS performance and learner experience (navigation, accessibility, mobile experience) and recommend continuous improvements to increase adoption and reduce support tickets
• Support compliance and audit requests by ensuring accurate assignments, completions, and evidence records; maintain data/privacy controls aligned to organizational policies
• Partner with SharePoint/communications stakeholders to organize and publish learning resources and system announcements, ensuring intuitive navigation and alignment with branding and content standards
• Other responsibilities as assigned.

Senior Learning Management System Administrator

• Design, build, and maintain automation solutions that eliminate repetitive manual work across infrastructure, identity, and Microsoft 365 services.
• Develop and manage Infrastructure as Code (IaC) to provision, configure, and govern cloud and on-premises resources in a repeatable, auditable way.
• Build automation and integrations using the Microsoft Graph API to streamline identity, licensing, Teams, Exchange, and SharePoint operations.
• Author and maintain PowerShell scripts and runbooks to automate provisioning, reporting, lifecycle management, and remediation tasks.
• Design, implement, and operate Microsoft cloud solutions including Azure services (compute, networking, storage, monitoring), Entra ID (access controls, roles, MFA, conditional access), and Microsoft 365 (Exchange, Teams, Viva Engage, SharePoint).
• Configure and maintain Windows Server environments across cloud and on-premises, including Active Directory, Group Policy, DNS, DHCP, and IIS.
• Maintain the security, compliance, disaster recovery readiness, and performance of cloud and on-premises services.
• Identify root causes of recurring issues and eliminate them through automation rather than repeated manual resolution.
• Collaborate with cross-functional teams (Security, Application Support, Data, PMO) to deliver scalable and secure solutions.
• Perform other duties as needed.

Systems Administrator Engineer – Cloud, Automation

• Own your opportunity to support national defense.
• Support national defense by maintaining high availability email platforms
• Ensure reliable communication services and sustain cloud-enabled collaboration capabilities
• Administer, maintain, and troubleshoot enterprise Exchange and M365 email systems
• Support email architecture components including mailbox databases, transport services, journaling, archival/retention systems, SMTP relays, and message hygiene tools
• Manage identity and access for messaging services
• Monitor system health, capacity, and performance; perform diagnostics; and implement corrective actions for service disruptions
• Support migrations, upgrades, and sustainment of both on-premise and cloud-based messaging platforms
• Execute backup, recovery, and failover operations for Exchange systems

Email Services Systems Administrator – TS/SCI with Polygraph

• Provide enterprise level endpoint provisioning, deployment, patching, compliance, and sustainment support
• Manage and secure the platforms that deliver operating systems, applications, policies, and configurations to thousands of devices
• Administer enterprise endpoint management platforms supporting full lifecycle activities, including provisioning, configuration, imaging, and sustainment of workstation operating systems and endpoint devices
• Manage automated deployment services, including OS imaging, task sequences, driver packages, boot images, and standardized configuration baselines
• Administer device authentication, registration, policy enforcement, encryption, and secure configuration settings across diverse network environments
• Support application lifecycle management, including packaging, deployment, distribution, and troubleshooting of software delivery issues
• Maintain and update endpoint configuration policies, collections, compliance settings, and deployment rules to ensure consistent enforcement of enterprise standards
• Monitor endpoint health, availability, performance, patch levels, and compliance posture
• Conduct vulnerability and compliance remediation activities, including reviewing SCAP and vulnerability reports, validating corrective actions, and enforcing secure configuration baselines
• Provide Tier 2/3 support for endpoint incidents, service requests, and escalations in alignment with enterprise service levels

Endpoint Management Systems Administrator – TS/SCI, Polygraph

• Administer, operate, and maintain enterprise user profile management platforms
• Monitor system health, logon times, storage usage, replication, and overall profile performance
• Support profile migrations, transfers, and updates across networks, domains, and environments
• Troubleshoot complex profile related issues
• Implement configuration updates, version changes, architecture optimizations, and operational modifications
• Maintain accurate documentation
• Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams
• Apply security updates, software patches, and configuration fixes
• Identify and remediate noncompliant profile management components

User Profile Management Systems Administrator – TS/SCI with Polygraph

• Administer, operate, and maintain Windows server and endpoint systems across physical, virtual, and cloud environments, ensuring stability, performance, and secure configurations
• Perform Tier II/III troubleshooting and root cause analysis for OS level, authentication, GPO, networking, and dependency related issues supporting enterprise services
• Manage configuration baselines, apply required updates, support lifecycle planning, and maintain accurate documentation for change, configuration, and operational processes
• Support Active Directory, Group Policy, certificate services, server roles, and related identity, access, and configuration services across multiple network domains
• Maintain, monitor, and update Windows systems for compliance with security baselines, STIG settings, and enterprise hardening requirements
• Coordinate with engineering, cybersecurity, monitoring, and platform teams to ensure secure integrations, dependency mapping, and seamless operations
• Maintain server virtualization environments, including building, updating, and troubleshooting virtual machines, templates, hypervisors, and supporting infrastructure
• Support operational tasks such as firmware updates, system provisioning, backup/restore activities, template updates, and service availability monitoring
• Execute Windows OS and security patching across assigned systems, deploying enterprise approved updates, baseline releases, and third-party patches to maintain security and configuration compliance
• Identify and remediate noncompliant systems by reviewing vulnerability and SCAP reports, diagnosing root causes, coordinating corrective actions, and validating remediation across multiple networks

Windows Systems Administrator – TS/SCI with Polygraph

• Administer, operate, and maintain enterprise storage systems
• Monitor storage performance, health, capacity, and availability
• Support data backup, recovery, replication, and disaster recovery operations
• Manage storage provisioning, access controls, share permissions, and user/group mappings
• Troubleshoot storage related issues
• Perform lifecycle tasks including firmware updates, configuration changes
• Coordinate with engineering, cybersecurity, server, virtualization, and monitoring teams
• Maintain documentation, SOPs, storage diagrams, and operational artifacts
• Apply security patches, firmware updates, and platform hotfixes
• Identify and remediate noncompliant storage components

Storage Systems Administrator – TS/SCI w/Poly

• Administer, maintain, and optimize virtualized server environments including VMware, Hyper-V, and related hypervisor technologies
• Operate and maintain vCenter systems, including certificate lifecycle management, password oversight, and baseline updates
• Build, maintain, and troubleshoot virtual machines (Windows and Linux) to support mission applications and infrastructure services
• Monitor compute resource health, availability, and utilization; identify performance bottlenecks and recommend improvements
• Maintain configuration baselines for virtual hosts, hypervisors, VM templates, firmware, and golden images
• Maintain ATO compliance by supporting documentation, control implementation, and updates to system security baseline
• Perform timely patching of hypervisors, virtual appliances, guest operating systems, and associated tools
• Build and maintain virtual machine templates, configuration profiles, and provisioning workflows to support consistent deployments.

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