Solutions Engineer

• Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals
• Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans.
• Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
• Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments

Principal Solution Engineer, Signature Success

• Lead technical pre-sales engagements from discovery through solution design, including client workshops, platform demonstrations, and proofs of concept
• Architect end-to-end cloud contact center solutions leveraging Genesys Cloud CX capabilities across voice, digital, workforce engagement, and AI-driven customer experience
• Partner with sales and delivery teams to scope, estimate, and propose solutions, providing technical leadership throughout the sales cycle
• Build, maintain, and present world-class demos for a variety of verticals (i.e., Finance, Healthcare, Telco, and Consumer).
• Design scalable, secure, and resilient architectures that integrate Genesys CCaaS with CRM systems, data platforms, and third-party applications
• Develop detailed solution designs, architecture diagrams, and technical documentation for complex enterprise environments
• Stay current on Genesys platform enhancements, CCaaS market trends, and emerging technologies (AI, automation, analytics)
• Collaborate across TELUS Digital to incorporate broader capabilities such as Data & AI, automation, and digital product development into client solutions

Senior Manager, Solutions Architecture – Genesys CCaaS

• Lead and coach the solutions architecture team
• Work with sales leadership to establish and refine our customer facing demos and presales process with the goal of reducing sales timelines and increasing conversion rates and deal size
• Drive a culture of accountability and collaboration
• Represent Cobalt’s unique value prop to customers and prospects
• Serve as a technical advisor to customers/prospects on how to best build a continuous offensive security program
• Represent Cobalt at trade shows and industry events
• Represent the customer internally, providing input on the product roadmap, messaging, positioning and pricing
• Partner cross functionally to shape new offerings and business models

Director, Solutions Architect

• Lead technical engagement with customers, including site tours, sales calls, solution design, pricing support, and contract negotiations
• Act as the central hub for technical and engineering communications across internal and external stakeholders
• Discover and evaluate customer requirements, designing fit-for-purpose data center solutions
• Engineer and cost solutions for large, complex customer opportunities
• Own and complete technical responses for RFIs, RFPs, and RFQs
• Serve as a subject matter expert on data center infrastructure, building systems, and white-space fit-outs
• Partner with Design & Construction, Operations, Implementation, and Portfolio teams to support project delivery
• Support technical account planning, pipeline reviews, and sales forecasting
• Represent Digital Realty at industry events and technical forums
• Monitor industry trends and provide insights to support strategic customer accounts

Senior Global Solutions Engineer

• Designing and writing code of software systems as required by the product function
• Supporting users of the software systems with any issues they encounter
• Writing test scenarios and carries out testing of integrated systems that include software
• Reviewing the code of peers to ensure software engineering best practices are followed
• Delivering of our instrument drivers to our customers
• Owning of entire pieces of work and deliver them by providing reliable problem-solving, identifying and proposing resolutions to critical issues
• Suggests alternative solutions to customer problems based on available information

Device Integrations Engineer

• Own and manage all aspects of the Snowflake data share environment, including configuration, replication, access controls, and performance optimization
• Manage data feeds pipelines (SFTP, S3 bucket, and other delivery mechanisms) end to end, ensuring timely and accurate delivery
• Create and maintain custom tables, views, and transformations within Snowflake to meet client-specific requirements
• Develop a deep understanding of data lineage—how delivered data ties back to source documents and upstream systems
• Lead live Snowflake walkthroughs and data feed demonstrations for prospective clients
• Participate in consultative and troubleshooting calls, diagnosing and resolving data delivery issues on behalf of clients
• Manage the ongoing client relationship as it pertains to Snowflake integrations and data feeds
• Proactively identify, investigate, and prevent data issues within shares and feeds before they impact clients
• Assist in building monitoring, alerting, and observability frameworks for data delivery pipelines
• Maintain thorough documentation of data sharing mechanisms, file formats, and integration configurations

Data Delivery Engineer – Integration

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
• Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
• And any additional tasks required by manager.

Staff Solutions Engineer

• Lead or directly contribute to CRIMS implementations, analyze and evaluate requirements.
• Provide product expertise and guidance throughout the implementation project.
• Ensure solutions meet customer’s business needs and that the customer can operate the solution after go-live.
• Provide assistance to other members of the Professional Services team.
• Analyze and evaluate customer requirements.
• Prepare and deliver sales presentations.
• Execute proof-of-concept projects.
• Educate customers about methodologies and CRIMS functionality.
• Monitor customer requirements to identify enhancements to Charles River solutions.

Implementation Manager – AVP, Investment Software Implementation, Charles River Development

• Manage new issue benefit communications in designated territory
• Provide leadership and direction for all benefit communications fulfillment
• Collaborate with sales and marketing for presentations
• Advise on enrollment strategies and tools for clients
• Engage clients in discussions to determine effective enrollment methodologies
• Lead demonstrations for Sun Life's digital capabilities

Voluntary Solutions Manager

• Manage new issue benefit communications as directed in their designated territory
• Provide leadership and direction for all benefit communications fulfillment in a defined market
• Collaborate with sales and marketing in support of finalist presentations
• Advise on all aspects of benefit communication and enrollment strategies for the Client
• Engage Sales Reps, Brokers and Clients in conversations to determine the most effective way to enroll, onboard and administer their employees

• Collaborate with our Nation’s largest Public Safety agencies to understand their needs and develop tailored drone solutions as a trusted expert and integral member of the Major Accounts Team.
• Conduct product demonstrations and ensure the smooth integration of technology into customer agency operations and existing data management systems.
• Assist with the coordination, and provide technical support, for “early access” pilot programs of Skydio products.
• Gather and analyze customer feedback to inform product improvements and enhancements.
• Work closely with cross-functional teams to support the development and execution of customer projects, including the development of Customer Success Plans and dock installation site readiness.

Senior Solutions Engineer

• Drive an increase in POS reporting within their assigned territory by building strong relationships with key end users, distributors, and manufacturer partners
• Conduct a minimum of 10 end user sales visits and create a minimum of 10 opportunities weekly
• Conduct business reviews with distributor management to assess team engagement, pipeline and closed review, new manufacturers and quarterly performance/planning
• Maintain identified allocated sales growth of open pipeline TOP opportunities & close TOP opportunities in SFDC to meet or exceed territory allotted weekly goal
• Hold regular strategy sessions with aligned manufacturers to discuss pipeline, top distributor and end-user engagement, POS numbers, and future planning targets
• Drive revenue growth through opportunity creation, pipeline management, and execution of LineDrive’s strategic selling principles
• Weekly review of Salesforce pipeline to ensure data accuracy, close out unviable opportunities, and plan to close key deals according to the Salesforce SOP
• Create call plans to prioritize outreach and maximize in-field effectiveness
• Maintain up-to-date account, contact, parent/child, top opportunities, and opportunity records within Salesforce
• Partner with Inside Sales team for opportunity development, joint meetings, and follow-up plans
• Analyze territory coverage from previous quarters to inform future planning and time allocation
• Use Power BI and POS data to uncover distributor or manufacturer performance trends, MFG bleeds and opportunity gaps
• Enhance sales effectiveness through training, planning, and efficient administrative management

Solutions Consultant – MRO Industrial Sales

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
• Drive the discovery process, helping to uncover customers' current pain points and align to their business objectives
• Prepare and deliver high-impact presentations and demonstrations that communicate Slack's unique value
• Partner with customers to design Slack-based solutions that drive value and significant business impact
• Ensure customers understand how Slack's industry-leading security program protects their organization
• Support security, compliance, and architecture conversations and address technical objections
• Guide customers through the evaluation process of Slack, ensuring that our solution meets key business objectives and technical requirements
• Contribute to the success of a rapidly growing and evolving SE organization
• Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap
• Mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS (Slack's AI-powered platform for automating and connecting work across your organization)

Solution Engineer

• Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements
• Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices.
• Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap.
• Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD.
• Act as technical escalation point for the global support team.
• Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts.
• Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers.
• Build deep relationships with technical champions within our customer base to enable them to become company advocates.
• Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution.
• Help shape and execute on our strategies that lead to strong user adoption.

Solutions Architect

• Provide direction to pre-sales Leads and Managers
• Communicating the team's direction, goals and progress to sales and pre-sales leadership
• Leading initiatives to build team capabilities for new products
• Owning and developing reports and analytics for data-driven strategies
• Partnering with internal cross-functional teams for business objectives and customer satisfaction

Senior Director, Solutions Engineering, API

• Own data modeling, integration design, and governance across every engagement
• Map customer data and Instacart's data ontology together
• Establish integration patterns between the Intelligence Platform and partner systems
• Bridge partner technical requirements with Instacart R&D roadmaps, APIs, and SDKs
• Prototype and code in real-time alongside partners
• Review designs and unblock the Forward Deployed Engineers
• Codify reusable integration patterns into scalable architecture templates

AI Solutions Architect

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.
• This role will support customers across the NorthEast US

Strategic Solutions Engineer

• Deliver engaging presentations and product demonstrations both virtually and in person.
• Manage and implement Proof of Concepts (POCs) to ensure successful technical closure.
• Maintain Salesforce cadence with meticulous documentation.
• Support lead-generation initiatives, including events, webinars, and user groups.
• Collaborate with customers and partners to translate business objectives into technical solutions.
• Provide technical expertise on data protection through independent consultation with Keepit’s customers.
• Partner with the sales team to secure new clients and partners.
• Offer pre-sales support to customers evaluating Keepit's backup solution.
• Work closely with Product Management to relay customer feedback and insights.

• Acting as the senior analyst for escalated investigations spanning supported DRP use cases
• Designing, building, and maintaining automations that reduce manual analyst effort across the DRP alert lifecycle
• Partnering with Analysts, Program Managers, and Solutions Leaders to identify the highest-leverage opportunities for automation and tooling improvements
• Translating recurring analyst workflows into reusable playbooks, enrichments, and integrations that scale with our customer base
• Supporting Sales and Solutions Consulting on active Managed Services opportunities through scoping conversations, technical deep-dives, and demonstrations of service value

• Lead architecture reviews, workshops, and technical design sessions with engineering teams and executive stakeholders.
• Design end-to-end platform architectures integrating Airflow with cloud infrastructure, compute frameworks, and data platforms.
• Review delivery work to ensure high standards for scalability, observability, security, and operational excellence.
• Diagnose and resolve issues, guide customers through deployments, migrations, and platform modernization.
• Build reusable tools, frameworks, reference architectures, and best practices that improve delivery quality across the organization.

See all jobs on JobTailor

Principal Solution Engineer, Signature Success

Senior Manager, Solutions Architecture – Genesys CCaaS

Director, Solutions Architect

Senior Global Solutions Engineer

Device Integrations Engineer

Data Delivery Engineer – Integration

Staff Solutions Engineer

Implementation Manager – AVP, Investment Software Implementation, Charles River Development

Voluntary Solutions Manager

Voluntary Solutions Manager

Senior Solutions Engineer

Solutions Consultant – MRO Industrial Sales

Solution Engineer

Solutions Architect

Senior Director, Solutions Engineering, API

AI Solutions Architect

Strategic Solutions Engineer

Solutions Engineer

Senior Solutions Engineer

Senior Solutions Architect