Social Media Manager

• Community management and campaign execution
• Manage day-to-day community management and campaign engagement across social platforms using approved brand voice and escalation protocols.
• Identify Surprise & Delight and giveaway opportunities in real-time, including fan selection, qualification checks, documentation, and internal approvals.
• Monitor social conversations and UGC during active campaigns; engage with priority posts, flag risks, and surface high-value moments for amplification.
• Winner management, fulfillment, and reporting
• Own winner identification, outreach, notification, tracking, prize ordering, shipping coordination, and fulfillment documentation.
• Maintain accurate campaign records including terms and conditions, winner logs, outreach history, fulfillment status, and audit-ready trackers.
• Produce campaign recaps with results, engagement insights, UGC highlights, operational learnings, and recommendations for optimization.
• Client communication and project operations
• Keep Monday.com boards current with campaign status, dependencies, blockers, requests, and next steps.
• Serve as a day-to-day point of contact for client updates, needs, and follow-ups across calls, email, and status documentation.
• Coordinate closely with Community, Creative, Analytics, and Account teams to keep work on schedule and ensure campaign accuracy.

Senior Account Executive, Social Media Campaigns – Surprise & Delights

• Develop, implement, and lead comprehensive social media strategies to drive brand engagement
• Lead social storytelling around lifestyle, collaborations, and cultural moments
• Manage relationships with agencies and vendors to set objectives
• Lead the development of clear, insight-driven content briefs
• Partner with influencer marketing to identify creators and trends
• Help shape the visual and editorial direction of lifestyle social content
• Oversee and guide social copy development
• Collaborate with cross-functional stakeholders to inform content strategies
• Measure and optimize social media campaigns
• Translate data into actionable insights

Social Media Manager, Lifestyle

• Moderate and respond to comments across client social channels using their unique brand voice
• Write thoughtful, engaging content to spark conversations and drive engagement
• Help maintain online communities that are safe, respectful, and aligned with client guidelines
• Escalate issues, insights, or trends to the internal team when needed
• Build a strong understanding of client brands, including their strategy, tone, and audience

Social Media Content Specialist – Bilingual French/English

• Execute platform‑specific social strategies aligned to overarching brand and business priorities.
• Lead development of platform‑native content plans, episodic storytelling, and always‑on programming.
• Partner with Creative and Agency teams to deliver culturally relevant, audience‑first storytelling.
• Ensure consistent application of channel frameworks including tone of voice, content formats, and audience targeting.
• Identify emerging trends, formats, and social moments to inform timely content opportunities.
• Lead daily digital community management operations across priority platforms.
• Ensure high‑quality, authentic engagement that builds trust and strengthens brand reputation.
• Manage response quality, timeliness, and sentiment across owned social channels.
• Partner with Customer Service, Comms, and Brand teams on escalations and issue resolution.
• Maintain and evolve response playbooks, moderation guidelines, and community standards.
• Monitor and analyze platform performance, engagement, sentiment, and audience behaviors.
• Translate insights into clear recommendations for content optimization and audience growth.
• Develop performance reporting that connects social activity to brand and campaign objectives.
• Share actionable insights with cross‑functional partners to inform planning and creative direction.
• Directly manage specialists and/or junior managers across social content.
• Oversee agency partners supporting content production and platform operations.
• Provide coaching, feedback, and development to build strong social media content.
• Ensure efficient workflows, clear priorities, and consistent execution across programs.
• Partner closely with Brand, Creative, Influencer, Comms, and CRM teams on integrated initiatives.
• Support campaign launches, tentpole moments, and reactive opportunities.
• Serve as a key day‑to‑day social media point of contact for internal stakeholders.
• Escalate insights, risks, and opportunities to the Lead Director with clear recommendations.
• Support management of social publishing, moderation, listening, and reporting tools.
• Ensure adherence to governance, brand safety, and crisis response protocols.
• Champion process improvements that increase efficiency and quality of execution.
• Support experimentation with new platforms, features, creators, and engagement models.

Senior Manager, Medicaid Social Media Marketing

• Own Niche's organic social strategy across B2C and B2B channels, developing and implementing platform-specific approaches that grow our brand and move our business forward
• Partner with the Head of Content to align social with broader content, brand, and business goals to ensure social is integrated into campaigns, product launches, partner building strategies, and key company moments
• Define and lead our ambassador, influencer, and community strategies: identifying the right partners, managing contracts, budgets, and briefs, and building ongoing connections with key audiences across platforms
• Monitor emerging channels, audience behaviors, new platform features, and algorithm changes to make proactive recommendations on where and how Niche should show up next
• Lead content ideation and production, working individually as well as with internal teams and external creators to deliver content that's high-quality, on-brand, culturally relevant, and built to resonate on each platform
• Be Niche's ears on the ground. Proactively surface what you're seeing in communities and conversations, pitching fresh content ideas and translating trends and signals into usable insights for broader brand and marketing efforts
• Drive the biweekly content planning cycle across Lifecycle, B2B, and Comms/Content teams, and develop SOPs that keep content creation, publishing, testing, and community engagement consistent and scalable
• Spot trends early, and run structured test-and-learn pilots
• Own performance tracking for organic social; moving fluidly between quantitative data and qualitative signals to surface what's working, what's not, and what to do next
• Stay current on how AI tools and LLM-powered search are shaping brand discovery as well as how brands like Niche get found and cited, and how social can influence those outcomes
• Lead experimentation with new formats, workflows, and approaches that leverage AI to increase speed, quality, and impact

Senior Social Media Manager

• Own the full social media presence for one brand/platform
• Create scroll-stopping content: Reels, carousels, stories, and posts
• Edit short-form videos using tools like CapCut or similar
• Design simple but polished graphics using Canva or similar
• Write engaging captions that reflect the brand’s voice
• Manage posting schedule and maintain consistent output
• Actively engage with the community: replying to comments, DMs, tags, and story interactions
• Interact daily with aligned accounts to grow reach organically
• Repurpose event footage, clips, or photos into multiple pieces of content
• Track what content performs best and improve the strategy over time
• Bring new ideas for growth, collaborations, and content formats

Social Media Growth Lead

• Work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available

Social Media Community Moderator

• Spend day on the client's platform using social listening tools
• Identify emerging trends, technical friction, and brand sentiment
• De-escalate high-stakes threads and translate user input into actionable insights
• Ensure every user feels heard, valued, and supported

Social Media Community Manager – Part Time

• Create, design, and manage engaging social media content for Victory Lap West Campus, Victory Lap Rainey, and Side Piece Pies, capturing the excitement of game days, watch parties, events, and everyday moments
• Build and manage monthly content calendars to streamline scheduling and posting across all brands and locations
• Attend sporting events, activations, watch parties, and nightlife experiences as the boots-on-the-ground representative for Victory Lap and Side Piece Pizza
• Capture, edit, and share real-time photos and videos using iPhone, CapCut, Canva, and Instagram’s creative tools
• Create hype-driven sports content surrounding college football, NFL Sundays, March Madness, playoff games, rivalry matchups, and other major sporting events
• Manage community engagement by responding to DMs, comments, and messages to foster an authentic, sports-driven digital community
• Stay up to date on sports culture, social trends, memes, and emerging content formats to keep content fresh, timely, and culturally relevant
• Support planning, promoting, and executing high-energy game day events, watch parties, and activations across Victory Lap West Campus, Victory Lap Rainey, and Side Piece Pies—you are our demographic, so your input matters
• Utilize campus and local connections to build brand awareness and drive attendance for sporting events and promotions
• Assist with tracking metrics and KPIs including follower growth, engagement rates, reach, and event attendance
• Craft creative, witty, and sports-focused captions that bring each brand’s voice to life across social platforms
• Collaborate and communicate with onsite staff and leadership teams to align on marketing, branding, and event initiatives
• Assist with other duties and special projects as assigned (because great ideas can come from anywhere!)
• Flexibility to work outside of regular business hours, including evenings, weekends, holidays, and game days, is required

Social Media & Events Intern – Sports & Hospitality

• Manage and grow NoGigiddy's social media accounts across all major platforms
• Create, schedule, and publish content daily — including captions, graphics, and short-form video
• Engage with the community: respond to comments, DMs, and mentions in brand voice
• Monitor trends and platform algorithm changes and adapt strategy accordingly
• Collaborate with the content and design team on campaigns and launches
• Track performance metrics (reach, engagement, follower growth, clicks) and report weekly
• Identify and engage with influencer and creator partnership opportunities

• Create short‑form social media content (photos and videos) using in‑store product to showcase styling, features, and brand moments
• Capture content in and around the retail store that highlights new arrivals, seasonal stories, promotions, and store experience
• Support content creation for platforms such as Instagram, TikTok, and other brand‑approved social channels
• Stay current on social media trends, formats, and best practices to ensure content feels relevant and engaging
• Partner with store leadership to align content with key product focuses, promotions, and traffic‑driving moments
• Assist with light editing of photos and videos using mobile tools and apps
• Ensure all content aligns with brand guidelines, tone, and visual standards
• Drive engagement across retail content to elevate impression and reach
• Represent the brand positively and professionally in all content creation activities
• Create and publish 5+ social content pieces per week (photo and video) using in‑store product
• Capture authentic in‑store content highlighting new arrivals, seasonal campaigns, promotions, and store experience
• Edit and post content for approved local/market social channels using brand‑approved tools
• Monitor content performance and identify high‑engagement trends and opportunities
• Partner with store leadership to align content with key product focuses and traffic‑driving moments
• Educate and collaborate with store teams to support consistent, on‑brand retail storytelling
• Be the social HUB for retail store teams for best practice and ways to drive performing content

Seasonal Social Media Content Creator Intern

• Work alongside the marketing team to learn social media strategy, content creation, and digital marketing from the inside.
• Go through structured onboarding, bi-weekly one-on-one sessions with your supervisor, and a portfolio review at the end of your term.
• All work produced is reviewed before any use; expect feedback, revisions, and rework.
• Observe classes and practice photographing and recording with supervisor’s guidance.
• Draft Reels, TikTok-style videos, and graphics—plan on multiple rounds of feedback before anything is considered finished.
• Help organize existing assets in Brandfolder under your supervisor’s direct instruction.

Social Media, Marketing Intern

• Develop and execute monthly content calendars for multiple clients across diverse industries, as well as Intellibright’s own social channels. Bring fresh, creative ideas to the table that align with each client’s goals, audience, and brand voice.
• Manage and schedule posts using Sprout Social (training provided) to ensure timely delivery and consistent messaging. Learn and adapt to new tools quickly to improve efficiency and output.
• Stay ahead of AI advancements, video algorithm updates, and emerging social platforms. Evaluate new tools and trends for potential adoption across our client portfolio and Intellibright’s own channels.
• Plan and execute paid social media strategies to boost posts, increase reach, and drive engagement across platforms. Optimize for each client’s objectives, audience, and industry.
• Identify, troubleshoot, and resolve social media platform issues for both clients and IB’s accounts, ensuring smooth day-to-day operations.
• Monitor, respond to, and engage with customer reviews in real time across platforms — surfacing actionable insights to improve brand perception and drive results.
• Collaborate with design vendors while creating light visual assets in Canva, Figma, or similar tools. Comfort with basic design or willingness to learn is key.
• Track and analyze performance of paid and organic campaigns for multiple clients, turning data into actionable insights that drive improved engagement and ROI.

Social Media Coordinator

• Brainstorm fresh content ideas to attract ideal creators to apply to Statusphere.
• Conceptualize and design engaging Instagram Story content and recurring story series.
• Create educational carousel posts to provide value to creators and support creator acquisition goals.
• Engage organically with Statusphere creators on social (new, active, and inactive) to drive community activity and retention.
• Engage organically with relevant content across feeds (e.g., FYP, Reels) to build brand presence and connect with ideal creators.
• Assist in sourcing high-fit creators within our network for Statusphere specific campaigns to drive creator application referrals.
• Save and download UGC featuring Statusphere across social platforms.
• Draft captions for scheduled content using SEO keywords and maintaining brand voice.
• Support the creation of monthly social reports and performance analysis.
• Other duties as assigned.

Social Media Intern

• Plan, schedule, and write captions for social media posts (two Instagram accounts, two Facebook accounts, one Facebook group, TikTok, YouTube, Pinterest, and LinkedIn)
• Coordinate and film video content for social platforms (including Instagram, TikTok, YouTube, etc.)
• Brainstorm, coordinate, and request creatives for social media
• Manage brand reputation by responding to messages and comments on social platforms
• Respond to affiliate inquiries
• Implement affiliate and influencer programs
• Implement new initiatives to increase social engagement, which leads to customer acquisition/conversion
• Weekly and monthly reporting on the performance of each social platform
• Other duties as assigned

Social Media Specialist

• Support the growth of woom’s organic social presence
• Assist in creating engaging, platform-specific content across Meta, TikTok, YouTube, Reddit
• Support video editing for multi-channel repurposing
• Plan, organize, and maintain the editorial/content calendar to ensure timely publishing
• Source, identify, and organize user-generated content (UGC) for brand use
• Monitor social media channels and respond to comments, messages, and mentions in a timely manner
• Actively engage with audiences and foster a positive, on-brand community environment
• Proactively interact with adjacent premium brands and relevant communities to expand reach
• Track performance metrics and assist in building weekly and monthly reporting decks
• Analyze data to identify insights and optimization opportunities
• Monitor algorithm updates, cultural trends, and platform best practices to inform strategy
• Support the execution of social media strategies aligned with overall marketing goals
• Partner closely with marketing, PR, and B2B teams to execute integrated campaigns and strategic initiatives, ensuring strong global alignment and consistency across markets
• Track competitor activity across social platforms to identify opportunities and gaps
• Assist in identifying, researching, and coordinating influencer partnerships
• Stay up to date on emerging trends, tools, and technologies to enhance content performance

• Own and define the social media strategy across Bitly and QRCG by Bitly, driving decisions about channel prioritization, content approach, engagement tactics, and platform expansion based on performance data and market trends.
• Lead social amplification and coordination for product launches and integrated marketing campaigns, aligning messaging, timing, and execution across Brand & Content, Product Marketing, and cross-functional partners.
• Develop and maintain a multi-channel community engagement program, including Bitly's Reddit presence with accountability for evaluating and recommending investment in emerging platforms.
• Translate social and community performance data into strategic insights and recommendations, delivering regular reporting to senior leadership and identifying opportunities to improve share of voice, sentiment, and audience engagement.
• Manage budgets, agency relationships, and external contractors supporting social and community goals, ensuring quality, on-brand execution and clear accountability for results.
• Define and evolve visual standards for social content across platforms, producing and adapting assets directly while establishing guidelines that ensure brand consistency, creative quality, and execution speed at scale.
• Partner with the Brand & Content team to support executive thought leadership content and ghostwriting.
• Serve as the team's internal expert on social platform trends, audience behavior, and AI-powered tools that improve efficiency and scale content production across channels

Senior Social Media and Community Manager

• Own and manage the organic content calendar across Instagram, TikTok, Facebook, YouTube, LinkedIn and any emerging platforms relevant to our audience
• Develop monthly and quarterly content plans that align with brand priorities, product moments, and cultural opportunities
• Balance planned content with the ability to jump on timely trends and conversations
• Write compelling, on-brand copy for captions, scripts, CTAs, and community responses
• Shoot and edit short-form video content natively for TikTok and Reels, either independently or in close collaboration with a content producer
• Brief and direct creative partners (internal or external) when additional production support is needed
• Source, curate, and repurpose UGC and influencer content for owned channels
• Own Humann's community presence responding to comments, DMs, and mentions in a voice that’s credible and on brand
• Develop social listening tools identifying and surfacing community insights, product feedback, and consumer sentiment to the broader team
• Cultivate relationships with engaged followers and share opportunities to deepen the relationship
• Track and report on organic social KPIs: reach, impressions, engagement rate, follower growth, video views, and saves/shares
• Benchmark Humann's content performance against relevant competitors and category leaders
• Report on program performance regularly and use data to continuously iterate and improve
• Stay ahead of platform trends, algorithm changes, and social landscape shifts

• Lead Multichannel Strategy: Develop and execute a comprehensive social media roadmap across LinkedIn, YouTube, Instagram, and X, ensuring a primary focus on high-growth strategies for our core professional channels - LinkedIn and YouTube
• Curate the Editorial Social Media Narrative: Own the master social media calendar to ensure a cohesive, high-signal narrative across all channels; you will strategically sequence content to prevent "noise" and ensure that product updates, thought leadership, and culture stories align into a unified, professional brand experience for our audience
• Architect AI-Ready Distribution: Execute a strategic roadmap for LinkedIn and YouTube alongside the creative team which optimizes video content, transcripts, articles, and metadata to maximize UpGuard’s visibility in AI-driven search results
• Lead Employee Advocacy: Build and manage an employee advocacy program, empowering our internal experts to become industry thought leaders and amplifying our brand reach through authentic, non-corporate accounts
• Optimize Product Campaigns: Partner with Product Marketing and Campaign Managers ensure complex product launches and feature updates are translating into high-performing social campaigns
• Coordinate the Social Proof Engine: Act as the lead orchestrator for our social proof program, collaborating with PMMs, Content and Video teams to oversee production and atomisation
• Optimize for Performance: Monitor key performance metrics and leverage data-driven insights to refine content strategy and maximize organic reach
• Oversee Content Production: Work closely with the Design and Video teams to produce high-quality visual assets, from short-form clips to long-form educational series
• Monitor Industry Trends: Stay ahead of the curve on social media algorithms, emerging platforms, and cybersecurity news to keep UpGuard at the forefront of the conversation

See all jobs on JobTailor

Senior Account Executive, Social Media Campaigns – Surprise & Delights

Social Media Manager, Lifestyle

Social Media Content Specialist – Bilingual French/English

Senior Manager, Medicaid Social Media Marketing

Senior Social Media Manager

Social Media Growth Lead

Social Media Community Moderator

Social Media Community Manager – Part Time

Social Media & Events Intern – Sports & Hospitality

Social Media Manager

Social Media Manager

Seasonal Social Media Content Creator Intern

Social Media, Marketing Intern

Social Media Coordinator

Social Media Intern

Social Media Specialist

Social Media Coordinator

Senior Social Media and Community Manager

Social Media Manager

Social Media Manager