Sales Operations Manager

• Translate recurring capital sales challenges into scalable, insight-led executive narratives that teach hospital leaders something new about robotic surgery investment.
• Enable Capital Sales to lead CEO, CFO, and executive stakeholder conversations that reframe the customer’s current assumptions about robotic platform strategy, fleet planning, and long-term program growth.
• Build prescriptive frameworks that help sellers create productive decision tension by clarifying the cost and risk of inaction—not simply the benefits of change.
• Standardize high-quality executive engagement across markets, accounts, and rep experience levels while preserving the flexibility required for account-specific decision dynamics.
• Own the execution, governance, and effective application of ROI and VAC value narratives in live capital deals, ensuring value tools are used to shape customer thinking rather than simply satisfy internal process requirements.
• Equip Capital Sales teams to demonstrate to economic stakeholders the limitations, opportunity costs, and constraints of the status quo.
• Drive consistent, high-quality use of value frameworks across active opportunities, ensuring value is taught, defended, and pressure-tested in executive conversations.
• Operationalize stage-based capital selling motions that guide opportunities from early exploration through VAC review, executive alignment, decision, and close.
• Ensure field readiness for high-impact inflection points, including executive meetings, financial reviews, VAC discussions, and internal hospital alignment conversations.
• Establish clear standards for when, how, and why tools, narratives, and value frameworks are applied throughout the capital sales cycle.
• Partner closely with Capital Sales leadership to identify friction points, recurring objections, and gaps in executive selling effectiveness.
• Develop insight-led tools and prescriptive decision-support resources that enable Sales to guide complex, multi-stakeholder buying processes.
• Build tight feedback loops with Capital Sales to understand win/loss dynamics, executive reactions, customer objections, and barriers to capital purchase decisions.
• Serve as a key voice representing capital sales realities in commercial planning, tool development, and go-to-market refinement.

Senior Manager, Capital Sales Enablement

• Translate recurring capital sales challenges into scalable, insight-led executive narratives that teach hospital leaders something new about robotic surgery investment.
• Enable Capital Sales to lead CEO, CFO, and executive stakeholder conversations that reframe the customer’s current assumptions about robotic platform strategy, fleet planning, and long-term program growth.
• Build prescriptive frameworks that help sellers create productive decision tension by clarifying the cost and risk of inaction—not simply the benefits of change.
• Standardize high-quality executive engagement across markets, accounts, and rep experience levels while preserving the flexibility required for account-specific decision dynamics.
• Own the execution, governance, and effective application of ROI and VAC value narratives in live capital deals, ensuring value tools are used to shape customer thinking rather than simply satisfy internal process requirements.
• Equip Capital Sales teams to demonstrate to economic stakeholders the limitations, opportunity costs, and constraints of the status quo.
• Drive consistent, high-quality use of value frameworks across active opportunities, ensuring value is taught, defended, and pressure-tested in executive conversations.
• Partner with HEMA, Finance, Capital Sales, and US Marketing to ensure economic narratives are robust, credible, and adaptable to the buying criteria, financial pressures, and strategic priorities of each institution.
• Operationalize stage-based capital selling motions that guide opportunities from early exploration through VAC review, executive alignment, decision, and close.
• Ensure field readiness for high-impact inflection points, including executive meetings, financial reviews, VAC discussions, and internal hospital alignment conversations.
• Establish clear standards for when, how, and why tools, narratives, and value frameworks are applied throughout the capital sales cycle.
• Reinforce disciplined execution so Capital Sales teams consistently connect clinical ambition, operational readiness, and economic consequence in enterprise buying conversations.
• Partner closely with Capital Sales leadership to identify friction points, recurring objections, and gaps in executive selling effectiveness.
• Develop insight-led tools and prescriptive decision-support resources that enable Sales to guide complex, multi-stakeholder buying processes.
• Equip sellers to move from describing OTTAVA’s capabilities to teaching customers why a multi-platform robotics strategy may be necessary for future clinical, operational, and economic performance.
• Support preparation for high-stakes customer engagements, competitive situations, conferences, and executive forums where capital decision narratives must be clear, credible, and differentiated.
• Build tight feedback loops with Capital Sales to understand win/loss dynamics, executive reactions, customer objections, and barriers to capital purchase decisions.
• Translate field learning into continuous refinement of Challenger insights, ROI/VAC narratives, executive messaging, and stage-based selling motions.
• Ensure enablement evolves based on real market signals and deal experience, not static assumptions.
• Collaborate across HEMA, Finance, US Marketing, Medical Affairs, Regulatory, and Capital Sales to ensure value creation, evidence, claims, and field execution remain aligned.
• Serve as a key voice representing capital sales realities in commercial planning, tool development, and go-to-market refinement.
• Balance enterprise strategic direction with the practical realities of field execution and customer decision-making.
• Influence without authority across a matrixed organization while maintaining speed, clarity, and commercial focus.

• Lead the evolution of Johnson & Johnson's US Surgery sales enablement ecosystem.
• Own product strategy, roadmap execution, business alignment, and cross-functional delivery for sales, key account management, analytics, and planning capabilities.
• Deliver a unified commercial experience combining sales planning, opportunity intelligence, performance analytics, pricing optimization, and AI-powered recommendations.
• Champion AI-enabled reporting and sales intelligence capabilities, developing recommendation engines and predictive insights.
• Lead the product development for advanced pricing and commercial analysis capabilities.
• Serve as the primary business product owner for ARGUS integration with Microsoft Dynamics and enterprise reporting platforms.
• Lead and develop an agile product and delivery organization supporting sales enablement capabilities.
• Build trusted partnerships with Sales Leadership, commercial operations, and external partners.

Manager – Sales Enablement, Product Management

• Lead the evolution of Johnson & Johnson's US Surgery sales enablement ecosystem.
• Drive the transition from legacy platforms to the next-generation Sales Enablement ecosystem.
• Own product strategy, roadmap execution, business alignment, and cross-functional delivery.
• Deliver a unified commercial experience that combines sales planning, opportunity intelligence, performance analytics, pricing optimization, and AI-powered recommendations.
• Ensure seamless integration with Microsoft's Dynamics-based Butterfly ecosystem and enterprise data platforms.
• Champion AI-enabled reporting and sales intelligence capabilities.

• Drive adoption and enforcement of sales processes and best practices across the revenue org — communicating changes clearly, following up on compliance, and escalating where needed
• Own the operational rhythm of pipeline review calls: ensuring SFDC data is accurate and meaningful before every call, tracking follow-through on action items, and surfacing hygiene issues proactively
• Serve as the first point of contact for reps and managers with process questions — territory administration, account routing, handoff procedures, and general ops support
• Manage SFDC support cases and minor data cleanup in partnership with the GTM Engineering team; own the business-side of data governance
• Coordinate ops onboarding for new revenue hires: tools access, process orientation, and playbook walkthrough.
• Partner with Sales Enablement on training content from an operational perspective — ensuring what gets taught reflects how the systems and processes actually work
• Serve as a point of contact for rep compensation questions: explain plan mechanics, translate variable pay into rep-level understanding, and de-escalate concerns with professionalism and patience
• Build and maintain rep-facing comp resources: FAQs, worked examples, and plain-language plan summaries that reduce inbound questions over time
• Own operational support for the post-sale renewal motion: renewal workflow coordination, CS/AM process documentation, and operational tracking of renewal and churn metrics
• Partner with Customer Success and Account Management leadership on day-to-day operational needs — acting as the RevOps point of contact for post-sale process questions
• Produce ad hoc and recurring operational reports for revenue leadership across both sales and post-sale motions

Principal Sales Operations Manager

• Onboarding & Ramp Design for Sales and BDR hires
• Build the BU’s sales play capability
• Develop and maintain Sales and BDR playbooks
• Design an enablement framework built for change
• Continuous learning program, skills training, product and messaging updates
• Support tactical enablement programs
• Partner with RevOps Manager to align BDR enablement
• Serve as key BU stakeholder for Divisional Enablement team

Sales Enablement Manager

• Arrange, deliver, and continuously improve ForTec’s sales training and sales onboarding programs.
• Accountable for formal sales training content, sales onboarding, and field‑based coaching for Territory Sales Managers (TSMs) and Account Managers (AMs).
• Partner closely with Sales Leadership to align training initiatives with ForTec’s commercial strategy, sales process, and technology stack.
• Primary point of contact and internal expert for sales training, developing deep expertise in products, sales process, and selling methodologies.
• Liaison with external sales training providers, managing relationships, content utilization, and reinforcement of key methodologies.
• Develop, maintain, and evolve ForTec-specific sales training content focusing on compliance, regulatory, and ethical standards.
• Partner with Marketing and Clinical Education on new product launches, ensuring training materials are developed and aligned with clinical guidance.
• Ensure sales training materials are current, accessible, and well-organized within training platforms.
• Define, track, and report on key training KPIs to continuously improve training effectiveness.
• Manage and iterate a structured onboarding curriculum for new TSMs and AMs, coordinating cross-functional contributors.
• Facilitate onboarding sessions and learning experiences, ensuring new hires are equipped for field success.
• Develop and deliver training for current and future sales technology tools, driving adoption and effective utilization.

Senior Sales Enablement Manager

• Collaborate with management and business leaders to identify, prioritize, and execute projects, programs, and initiatives that support strategic business goals
• Develop comprehensive project documentation, executive presentations, business cases, process maps, training materials, communication plans, job aids, and other professional materials to support business operations and change management efforts
• Lead efforts to identify, document, and implement best practices across business functions and operational processes
• Assess and communicate project impacts, risks, scope changes, dependencies, and resource requirements to stakeholders and leadership
• Identify affected business areas, stakeholders, business partners, and resources necessary for successful project execution and organizational readiness
• Design, document, and implement business processes, workflows, and systems that support operational effectiveness and evolving business needs
• Develop methods and frameworks for integrating business functions, processes, and technologies to improve efficiency and customer experience
• Conduct cost-benefit analyses, operational assessments, and business impact evaluations to support decision-making and investment prioritization
• Build organizational support for business transformation initiatives through effective communication, stakeholder engagement, training, and change management strategies
• Facilitate meetings, workshops, and working sessions to gather requirements, align stakeholders, and drive project outcomes
• Monitor project progress, identify potential issues, and recommend solutions to mitigate risks and ensure successful implementation
• Support continuous improvement initiatives through process redesign, operational excellence practices, and performance measurement

Senior Business Change Manager, Medicare Sales Support and Strategy Team

• Act as an industry resource for all Jointmaster product lines for technical assistance.
• Develop and maintain a focused strategic sales plan to increase business opportunities.
• Utilize effective territory planning to focus sales efforts and manage time productively.
• Travel is expected at 50% of the month.
• Prospect daily to uncover new lead opportunities.
• Develop and maintain a list of top accounts and projects throughout the Territory.
• Maximize selling time by appropriately leveraging internal resources.
• Effective and timely follow-up of all quotes, bids, leads, and opportunities.
• Educate customers on the benefits of choosing InPro through meetings and presentations.
• Meet or exceed the desired target contribution margin level for your territory.

Regional Sales Manager – Expansion Joint Systems

• Build and own pre-sales enablement: sales decks, discovery frameworks, battlecards, case studies, and the content engine behind them
• Lead a small team spanning sales materials creation and sales operations
• Build Sales Operations into a strategic function: sales process design, pipeline rigor, forecasting support, and a CRM that works as a system of action — not just a system of record
• Own and optimize our sales stack — HubSpot, LinkedIn Sales Navigator, Qwilr, Fireflies, and whatever comes next — from evaluation through adoption
• Make AI a superpower for our sales org: build playbooks and workflows with Claude and similar tools for research, content, call intelligence, and deal prep
• Define what success looks like — content utilization, ramp time, win rates — measure it, and double down on what works
• Partner with our SVP of Sales as a trusted advisor on seller productivity and readiness

Senior Manager, Sales Enablement

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Design, build, and maintain Power BI dashboards and reports used by sales leadership, regional managers, and operations stakeholders
• Translate business questions into analytical solutions — defining data models, DAX measures, and visual layouts that surface actionable insight
• Own the full lifecycle of each BI deliverable: requirements gathering, development, QA, stakeholder review, and ongoing maintenance
• Proactively identify opportunities to consolidate, retire, or automate legacy reports that no longer serve a decision-making function
• Maintain a data quality scorecard tracking duplicate rates, missing fields, and stale records across key data sources, with periodic reporting to leadership
• Produce and distribute routine sales reports — pipeline views, territory summaries, account lists, order recaps — so reps and managers have reliable, consistent data without building it themselves
• Support ad hoc analytical requests from sales leadership, providing clean, well-documented outputs with appropriate context and caveats
• Identify, propose, and help implement process improvements for manual or inefficient workflows within the sales operations function
• Own and maintain sales-related email distribution lists and the external-facing salesperson locator, keeping them accurate as the team evolves
• Maintain the Sales Operations SOP library, managing version control and ensuring materials reflect current processes
• Administer the Sales Ops SharePoint environment including content organization and permissions management
• Administer the CRM platform (Microsoft Dynamics) including user onboarding and offboarding, account setup, permissions, and configuration
• Create and maintain customer account records with a focus on deduplication, field completeness, and data accuracy
• Conduct routine data audits to identify and resolve quality issues before they surface in reporting or commission calculations
• Serve as a cross-functional liaison between Sales Operations, IT, Finance, and HR for CRM and systems-related requests
• Administer and maintain rep records in the commission platform, ensuring accurate setup ahead of each compensation cycle
• Partner with Sales Operations leadership to flag data discrepancies or configuration issues that could affect payout accuracy.

Sales Operations Analyst

• Develops and leads marketing strategy for a specified area to deliver customer-centric, multi-channel programs that drive customer growth, retention, and engagement
• Identifies and tracks key performance indicators to measure ROI and optimize marketing effectiveness
• Manages professional employees and/or supervisors supporting complex marketing functions
• Uses segment-specific strategies and channels to launch marketing programs and products in collaboration with agencies and cross-functional partners (product, sales, and technology teams)
• Negotiates contracts and activates vendor relationships to support brand and business objectives
• Adapts departmental plans to address evolving priorities, resource constraints, and operational needs
• This role supports the Alliance business line as part of the Alliance Marketing Studio team, with a primary focus on marketing for Edward Jones and State Farm Alliance programs

Sales Operations Manager jobs in Ohio

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Senior Manager, Capital Sales Enablement

Senior Manager, Capital Sales Enablement

Manager – Sales Enablement, Product Management

Manager – Sales Enablement, Product Management

Principal Sales Operations Manager

Sales Enablement Manager

Senior Sales Enablement Manager

Senior Business Change Manager, Medicare Sales Support and Strategy Team

Regional Sales Manager – Expansion Joint Systems

Senior Manager, Sales Enablement

Head of Sales Enablement

Sales Operations Analyst

Marketing Manager – Integrated Marketing, Sales Enablement