Risk

• Conducts virtual risk control and self-surveys to determine potential hazards and risk factors relating to underwriting/risk selection
• Writes technically detailed reports that provide a clear assessment of risk and clearly articulates recommendations
• Consults with clients on ways to control hazards to reduce or prevent losses
• Influences clients to implement recommendations
• Explains how their recommendations or department value-added programs can help minimize risks
• Provides technical advice/assistance and account information to underwriting business partners, insureds, and other customers for analysis and to ensure superior customer service
• Uses automated workflows to review responses to recommendations submitted by insureds and agents
• Refers incomplete recommendations to underwriting team members
• Recognizes opportunities to provide risk control products and services that can help reduce losses
• Plans and schedules risk control evaluations with insureds and researches risks via internal and external resources in order to complete evaluations

Virtual Risk Control Representative

• Support administration of trade partner insurance compliance across projects
• Review insurance certificates, endorsements, and contract requirements to ensure accuracy and completeness
• Track insurance status and follow up on missing, expiring, or non-compliant documentation
• Assist with CCIP/OCIP enrollment and required documentation with guidance from senior team members
• Maintain accurate insurance data in RMIS and trackers to support reporting and visibility
• Identify and flag incomplete or non-standard submissions and support resolution of routine compliance issues
• Assist in preparing compliance reports, status updates, and renewal tracking for project teams
• Communicate insurance requirements and coordinate documentation with trade partners, project teams, and external partners
• Support team operations by maintaining process documentation, templates, and training materials

Risk Management Coordinator

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Lead and govern the overall Workday platform, including tenant strategy, environment management, and release lifecycle oversight.
• Define, establish, and enforce enterprise governance standards across integrations, security, reporting, and environments.
• Oversee end-to-end integration lifecycle (EIB, Core Connectors, Studio, APIs), including design standards, onboarding, monitoring, and operational reliability.
• Drive platform governance across Workday capabilities such as Extend, Orchestrate, Prism, Security, and reporting frameworks.
• Establish and monitor platform KPIs including uptime, MTTR, integration success rates, and release cycle performance.
• Define and manage release governance processes, including Workday R1/R2 impact assessments, regression validation, and production readiness.
• Lead platform monitoring strategy using dashboards and analytics tools to ensure system health, uptime, and data accuracy.
• Own data governance practices, including tenant refresh controls, data masking/scrambling, and secure handling of sensitive data.
• Partner with cross-functional teams (HR, Finance, Procurement, Technology) to ensure alignment of platform capabilities with business needs.
• Facilitate governance forums, intake processes, and cross-functional prioritization.
• Develop executive-level reporting and communicate platform health, risks, and roadmap progress to senior stakeholders.
• Ensure audit readiness through comprehensive documentation of changes, approvals, testing evidence, and compliance artifacts.
• Drive test automation strategy (e.g., Opkey) to improve release confidence and quality.
• Enable adoption of automation and AI capabilities within governance frameworks.
• Build strong relationships with stakeholders and act as a key liaison across product, engineering, and business teams.
• Independently manage large-scale programs and project teams (20+ members), ensuring alignment to scope, quality, cost, and timelines.

Workday Platform Governance Lead

• Provide enterprise leadership to design, standardize, and improve the end to end operating model across HEDIS and Risk Adjustment
• Drive improvements in data collection, processing, encounter creation and management, submission controls, reconciliation, and audit readiness
• Ensure execution across internal teams, technology partners, analytics, finance, and external vendors is aligned and coordinated
• Establish and maintain governance structures for regulatory compliance, audit readiness, and defensible outcomes
• Own the end to end vendor operating model for Risk Adjustment
• Serve as the primary integrator across Quality, Performance Outcomes, Technology, Data, Analytics, Finance, Actuarial, Provider Quality, and external partners

Senior Director, Risk Adjustment

• Enhancing, implementing, and maintaining the model risk management program within the Bank
• Ensuring overall compliance of the MRM program with regulatory guidance on model risk management, staying current with changes in regulatory expectations and leading industry practices
• Providing training and communication of the expectations of the MRM program to stakeholders across the organization
• Maintain and report on the MRM control inventory, execution, and evidence
• Oversee reporting related to model risk and the MRM program for presentation to senior management and during risk management committees
• Oversee the creation of accurate and professional reports, presentations and dashboards distributed to MRM senior leadership, managing committee and Board
• Oversee the design and execution of process improvements that focus on report automation

Model Risk Governance Framework and Reporting Manager

• Analyze pricing trends across natural gas, power, and fuels
• Develop and communicate hedging strategies and market positions
• Monitor supply/demand dynamics, macro trends, and forward markets
• Advise on risk management and hedging decisions
• Support client teams in prospective and existing engagements
• Act as a subject matter expert in client discussions
• Build relationships with senior decision-makers
• Produce market updates, client insights, and alerts on market-moving events
• Deliver webinars and presentations to internal and external audiences
• Enhance and develop price risk management tools and offerings
• Contribute to new commercial solutions, including hedging programs
• Support pricing strategy and service development
• Utilize platforms such as Bloomberg, ICE, Platts, EIA, and Power BI
• Maintain and enhance internal dashboards and reporting tools
• Translate data into insight-driven recommendations

Price Risk Manager

• Provide risk advice and guidance to product managers and other business owners
• Assist product managers in evaluating and synthesizing regulatory, legal, operational and other risk considerations
• Help business partners develop policy requirements and design supporting processes and controls
• Provide guidance to business partners in navigating business line and Enterprise formal risk governance requirements
• Lead and participate in risk- and business-driven projects
• Collaborate with Business Risk Oversight colleagues

Senior Manager, Risk Advice

• Develop and implement a comprehensive risk management strategy for the Employee Benefits business.
• Provide risk advice, monitor and assess business risks associated with sales, product offerings, operational processes, finance and market conditions.
• Build and maintain relationships at all levels of the organization to understand current initiatives, risks and roadblocks to provide timely and effective risk support.
• Conduct regular risk assessments, stress testing, and scenario analysis to evaluate potential vulnerabilities.
• Ensure adherence to regulatory requirements and internal policies, driving compliance through effective risk governance.
• Collaborate with cross-functional teams, such as compliance, legal, privacy and internal audit, to identify and support the business in mitigating risk to an acceptable level.
• Provide training and guidance to teams on risk management best practices and foster a culture of risk awareness.
• Lead cross-functional projects to improve risk reporting, risk metrics, and overall risk management capabilities.
• Prepare reports and presentations for the Risk leaders and committees and other key stakeholders, detailing risk profiles, and mitigation strategy.
• Create a high-performing, cohesive team by having regular 1:1’s, setting clear goals, providing constructive feedback, coaching, and fostering a continuous learning environment that aligns with career goals and company objectives.
• Foster a culture of excellence by prioritizing top-tier hiring, conflict resolution, and performance monitoring.

AVP Operational Risk Management – Employee Benefits

• Managing, monitoring and coordinating fraud risk management projects for card, deposit and loan products
• Predicting the level of fraud risk
• Developing policies and procedures used to evaluate and control fraud risk
• Analyzing the potential profit/loss impact on the assigned product line
• Developing and maintaining the analytical framework and support systems for the fraud claim management and reporting processes
• Designing, implementing, and monitoring fraud detection rules

Fraud Risk Analyst

• Drive regional performance by achieving sales quotas and revenue goals
• Lead, coach, and develop regional team members for performance goals
• Develop and execute annual regional business plan
• Recruit, hire, train, and retain high-performing sales talent
• Manage regional reporting, forecasting, and operational compliance
• Partner with cross-functional teams to provide market feedback
• Build and maintain internal and external customer relationships
• Promote ethical business practices and operational excellence

Regional Manager, Government Risk & Fraud

• Lead with risk - use our client Risk Assessment Platform to help sports organizations understand their exposure and build a safety program
• Prospect, source, and develop new relationships with sports organizations across the youth and amateur sports market
• Maintain a strong understanding of the youth sports landscape and evolving risk environment
• Own the full sales cycle including outreach, discovery, risk assessment, proposal, negotiation, and close
• Educate clients on insurance, risk management, and athlete safety
• Maximize renewals and retention through consistent client engagement
• Accurately maintain all prospect and client activity in internal systems.

Risk Advisor – Commercial Insurance

• Collect, organize, and analyze exposure and underwriting data for global insurance programs
• Prepare and review renewal applications, quotes, binders, and policies for accuracy
• Maintain corporate and international schedules of insurance; integrate standalone policies into global programs
• Manage corporate surety bond program
• Manage timely issuance of insurance certificates and auto ID cards
• Oversee invoice/payment process for premiums, fees, and claim billings
• Compile and analyze renewal and claims data for audits and reporting
• Serve as primary contact for operating companies regarding insurance inquiries, bonds, certificates, and auto ID requests

Senior Analyst, Insurance & Risk Management

• Executing the organization’s global insurance and risk management strategy
• Designing, implements, and manages international insurance strategies and programs
• Own and execute significant insurance programs assigned
• Conducting contract reviews and risk and insurance guidance to internal stakeholders
• Managing and leading Senior Analyst, Insurance & Risk Management

Associate Director, Insurance & Risk Management

• Own and govern the Enterprise Risk Framework, as well as policies and programs for Issue Management, Risk Acceptance, Policy management, Taxonomies and Committee Governance
• Ensure alignment with Enterprise Risk Framework strategy, risk appetite, and regulatory expectations
• Oversee initiative to transform and simplify policies and our policy framework across the enterprise
• Participate in enterprise efforts to adopt a new GRC platform and AI capabilities
• Establish an approach to Country Risk/Geopolitical Risk in alignment with existing program activities across Risk Management
• Oversee creation of Committee and Board materials in support of the programs
• Provide independent second‑line oversight of business line activities related to policies and programs
• Maintain data on approach and operating model for risk programs across the enterprise
• Ensure program‑owned controls are effectively designed and operating, with clear accountability for timely issue identification, escalation, and remediation
• Aggregate and synthesize program outcomes to identify enterprise trends, systemic issues, and root causes
• Deliver clear, decision‑ready reporting and forward‑looking recommendations to senior operating committees and executive risk leadership
• Serve as a trusted advisor to Business Line CRO leadership

Enterprise Risk Management Leader

• Support the Fair and Responsible Banking (FaRB) Program within Corporate Compliance
• Help execute the FaRB Program and contribute to effective governance and oversight of fair lending and UDAP/UDAAP risks
• Work cross-functionally to review business practices and customer-facing processes
• Assess risk, identify emerging issues, and develop practical guidance
• Use data, reporting, and other information to identify observations and trends
• Communicate clear, actionable insights
• Work with partners across the organization to promote alignment and support a consistent approach to managing FaRB risk

Banking Risk Consultant

• The Information Architecture Governance Advisor owns the design and implementation of an enterprise information model.
• Establishes and carries out enterprise data and information architecture policies, standards, and processes according to guidelines.
• Is responsible for structuring, organizing, and communicating information in a way that makes it easy for business users to find, navigate, and understand.
• Champions and facilitates the review of data-related changes across the organization.
• Works with business partners and Information Technology (IT) partners to drive consensus around how data should be structured.
• Define criteria and controls for an authoritative data source (ADS)
• Lead the design and implementation of information modeling practices for the enterprise
• Define data and information architecture related standards and guidelines
• Coordinate and facilitate the review of data-related changes from an enterprise perspective
• Organize data within domains and sub-domains to enhance the ability to find, govern, and utilize data across the enterprise
• Enhance the company’s data governance platform to include data and information architecture components, definitions, and relationships
• Support enterprise data strategy and data governance programs by providing a structured approach to architectural decision-making, ensuring changes are evaluated based on their impact across the enterprise
• Identify and mitigate risks associated with architectural decisions and implementations
• Establish guidelines and standards to minimize risks while ensuring compliance with regulations and policies
• Act as liaison between business and IT to translate business data requirements into logical data architecture design
• Engage in the development of policies, standards and procedures and coordinate with stakeholders through the approval process
• Ensure compliance with established standards for development and management of data
• Ensure compliance to data-related regulatory rules
• Perform regular peer review of information models used across the enterprise

Information Architecture Governance Advisor

• Provide independent second line oversight of data risk, including data quality, governance, privacy, and usage.
• Evaluate and challenge the effectiveness of first line controls and risk mitigation activities.
• Partner with Data Governance, Data Management, Compliance, and Operational Risk teams to align oversight with risk appetite and regulations.
• Develop and maintain enterprise data risk processes, standards, and oversight methodologies.
• Monitor key data risk indicators, emerging risks, and issue remediation, escalating concerns as needed.
• Co-chair the enterprise Data Governance Committee to support effective program oversight.
• Co-lead responses to regulatory exams, internal audits, and risk reporting.

Data Governance Risk Oversight

• Provide compliance and operational risk subject matter expertise to support product teams and strategic initiatives
• Risk management for assigned products within business banking
• Support new product development, product structure, rates/fees, and other related strategic initiatives
• Support CBB in an anticipatory posture related to the rapidly changing risk and compliance environment, while balancing process efficiencies and customer experience
• Operate independently within the CBB and enterprise risk framework, often with tight deadlines and multiple, concurrent projects
• Partner with business line leaders, product team, First Line and Second Line of Defense Risk subject matter experts
• Make informed risk decisions expeditiously to ensure consistent and timely risk support for the product teams
• Provide risk expertise for complex change initiatives to ensure compliance with existing Risk policies
• Utilize existing enterprise risk management framework to ensure risk partners across the enterprise are engaged and informed, as needed (e.g., PRISM, CAT, TPRM, etc.)
• Navigate all risk approvals, as needed, including BCIQ, PRISM, and CAT. This may also include TPRM, EFCC, Model Governance, AI COE

Strategic Initiatives Risk Consultant – Consumer & Business Banking Product Support

• Responsible for the execution of review activities within Independent Risk Review and Assessment (IRRA), a centralized second line of defense independent review function.
• Drive the continued growth, enhancement, and delivery of IRRA’s operational risk review program.
• Provide risk-based review and effective challenge of the Company's operational risk (inclusive of technology risk).
• Evaluate processes and controls to ensure an effective risk management framework.
• Lead and execute projects and/or activities that confirm compliance with applicable federal, state and local laws and regulations.
• Identify control and process weaknesses through review activities.
• Work with the ORR Manager to partner with the business line and Risk Management groups to recommend and influence solutions that mitigate operational risks.
• Communicate review results effectively to the ORR Team Lead and/or Manager.

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