Recruitment

• Partner closely with senior leaders to shape hiring decisions, compensation, and offer strategy
• Boldly manage stakeholders to ensure tight interview loops and rapid feedback turnarounds
• Spend candidate interactions selling Zendesk's mission and culture
• Collaborate with regional TA peers on global initiatives and employer branding
• Use AI to extract market data and local salary benchmarks
• Identify hiring bottlenecks with clear data

Senior Talent Acquisition Advisor – Sales

• Own end-to-end hiring across assigned roles - from intake to close
• Build pipelines from scratch using direct sourcing, referrals, and targeted outreach
• Drive hiring decisions with clear signals, not just interview feedback
• Keep processes moving - remove delays, chase feedback, close candidates
• Redesign interview questions, scorecards, and assessments to raise hiring bar
• Recruitment processes - improve speed, quality, and consistency across hiring
• Build employer presence through content, messaging, and candidate experience

Assistant Recruitment Manager – Tier 1 Package

Associate Manager, Talent Acquisition – Tier 1 Package

• Support the full recruitment process across roles, from sourcing and screening to interview coordination and offer support.
• Source candidates through a mix of channels, including LinkedIn, referrals, job boards, and proactive outreach.
• Screen resumes and conduct initial candidate screens to assess basic role fit, motivation, and communication.
• Coordinate interviews, scheduling, and feedback collection with candidates and hiring managers.
• Maintain accurate and up-to-date candidate records in the ATS, ensuring data quality and process consistency.
• Support recruiting projects and process improvements as the team scales, including candidate experience and employer branding initiatives.
• Help keep hiring operations organised, responsive, and moving at pace.

Associate, Talent Acquisition

• Coordinate interviews across candidates, interviewers, and hiring teams.
• Manage candidate communication throughout the hiring process.
• Maintain ATS data quality, workflows, and hiring records.
• Track hiring pipelines and ensure timely follow-ups.
• Support recruiter and hiring manager operations.
• Prepare hiring reports, summaries, and recruiting metrics.
• Identify process bottlenecks and recommend improvements.
• Help maintain a high-quality candidate experience.

Recruiting Coordinator

Recruiting Operations Coordinator

• Lead end-to-end hiring for applications engineering roles globally
• Source and engage high-quality software engineering talent across multiple markets
• Partner closely with hiring managers and founders on hiring strategy and talent calibration
• Assess candidate quality through career progression, technical depth, and execution signals
• Drive interview coordination, candidate management, and closing processes
• Improve recruiting processes, candidate experience, and hiring quality
• Build strong pipelines for backend, mobile, desktop, and product engineering talent

Senior Recruiter, Product & Engineering

Senior Talent Acquisition Specialist – Top Market Remuneration

Talent Acquisition Specialist

• Manage end-to-end employee lifecycle management including employee onboarding and offboarding processes, preparing employment contracts, conducting orientation sessions, and coordinating exit interviews
• Lead and manage the full recruitment cycle, including job posting, sourcing candidates, screening resumes, coordinating interviews, and facilitating the selection and offer process
• Partner with hiring managers to understand manpower requirements and develop effective recruitment strategies to attract suitable candidates
• Build and maintain a strong talent pipeline through various sourcing channels such as job portals, social media, and recruitment agencies
• Ensure a positive candidate experience throughout the hiring process, including timely communication and interview coordination
• Manage day-to-day HR activities, including maintaining employee records
• Monitor personal files and ensure HRIS records are updated timely and accurately
• Maintain and update HR & Compensation & Benefits (C&B) documents, such as employee handbooks and benefits policies
• Address employee inquiries related to HR policies, benefits, and other HR-related matters
• Oversee work pass matters of foreign workers
• Any other ad-hoc tasks as assigned

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