Program Manager

• Define and manage AI governance workstreams, project plans, and stakeholder facilitation to ensure clear alignment to strategic priorities
• Create and maintain project charters that articulate scope, objectives, deliverables, timelines, and success metrics for governance initiatives
• Develop and maintain integrated roadmaps and project plans across governance capabilities
• Coordinate execution across cross-functional teams (risk, technology, compliance, legal, etc.) to ensure delivery against milestones
• Track and report on workstream status, including risks, dependencies, and key outcomes, to senior leadership and governance forums
• Produce high-quality executive-level presentations and materials to support decision-making, status reporting, and governance council updates
• Ensure program governance disciplines are in place, including prioritization, resource alignment, and structured reporting

Director, AI Governance Program Manager

• Establish and govern standard planning cadence, inputs, and outputs related to lab capacity across all regions
• Enable global visibility of supply and demand outlook aligned to horizons for SIOP (monthly) and S&OE (weekly)
• Investigate CHVAC SIOP processes for improvements, develop roadmap, and lead business execution
• Partner and cross-functionally collaborate across all businesses and regions to ensure effective and standard process execution
• Ensure clear decision rights and accountability across stakeholders
• Support escalation and resolution processes for risks and opportunities
• Track, manage, and drive through completion follow ups and actions stemming from S&OP meetings
• Develop and lead SIOP reviews for executive meetings

Program Manager, SIOP

• Translate executive strategy into actionable plans, priorities, milestones, and success measures.
• Establish and manage organizational objectives, key results, and performance reporting.
• Drive execution alignment across multiple teams, business lines, and enterprise partners.
• Monitor initiative progress and proactively identify risks, dependencies, and barriers to delivery.
• Coordinate annual planning, budget management, workforce planning, and organizational priorities.
• Prepare executive-level presentations, talking points, dashboards, and briefing materials.
• Support leadership decision-making through data-driven analysis and strategic recommendations.
• Support Lead governance routines supporting leadership committees, risk committees, and executive reviews.
• Ensure alignment of organizational activities with enterprise governance standards.
• Develop executive communications for senior leadership, regulators, auditors, and internal stakeholders.
• Coordinate leadership meetings, operating reviews, and strategic planning sessions.
• Drive accountability for commitments, deliverables, and action plans.
• Support executive leadership during high-severity incidents, disruptive events, and crisis situations.
• Ensure adherence to incident governance, escalation, communication, and documentation requirements.
• Coordinate cross-functional executive communication during significant operational events.
• Oversee post-incident reviews, lessons learned activities, and remediation tracking.
• Identify recurring themes and systemic risks across incidents and operational disruptions.
• Provide leadership insight regarding resiliency, recovery readiness, and operational effectiveness.
• Ensure alignment across business resiliency, continuity planning, testing, recovery, and third-party resiliency initiatives.
• Coordinate enterprise-wide resiliency initiatives impacting CBL products, services, customers, and operations.
• Provide oversight of strategic resiliency enhancement programs and modernization efforts.
• Monitor resiliency performance indicators, risk metrics, and regulatory commitments.
• Support long-term resiliency strategy development and execution.
• Partner with Risk, Compliance, Audit, Legal, and Regulatory Relations teams.
• Ensure organizational readiness for audits, reviews, examinations, and regulatory engagements.
• Coordinate responses to regulatory findings, audit issues, and corrective action plans.
• Monitor emerging regulatory requirements and enterprise policy changes.
• Promote a culture of risk awareness, accountability, and control effectiveness.
• Drive organizational communication, engagement, and employee experience initiatives.
• Support leadership succession planning and talent development activities.
• Facilitate cross-team collaboration and organizational alignment.
• Lead special projects requiring executive sponsorship and enterprise coordination.
• Serve as a connector and relationship manager across business and functional organizations.

CBL Resiliency Program Management Lead

• Lead and execute cross-functional transformation initiatives aligned to CHVAC Americas strategic priorities
• Translate business strategy into actionable roadmaps, programs, and measurable outcomes
• Drive operational improvements across sales, service, and support functions to enhance productivity and customer impact
• Identify opportunities to streamline processes, improve efficiency, and standardize best practices across the organization
• Partner with key stakeholders to modernize tools, systems, and workflows
• Implement governance and tracking mechanisms to ensure delivery against key milestones and KPIs
• Support development and deployment of enablement programs that improve commercial effectiveness and customer engagement
• Collaborate with sales and service leadership to identify capability gaps and drive targeted improvements
• Leverage analytics and insights to inform performance optimization
• Drive organizational alignment and adoption of transformation initiatives through structured change management
• Build strong relationships across functions and levels to influence outcomes and drive accountability
• Communicate progress, risks, and outcomes effectively to senior leadership

Transformation Program Manager

• Provide exceptional customer service to large accounts.
• Handle after-hours calls and bid work.
• Conduct site visits, waste audits, and address safety concerns.
• Manage highly transactional accounts.
• Establish and maintain a high level of customer satisfaction.
• Communicates to and works to resolve unique customer issues.
• Increases revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
• Matches WM services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other WM business opportunities, referring internally as appropriate.
• Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
• Updates and secures customer service agreements.
• Effectively use WM sales productivity software tools (Salesforce, TEAMS, Outlook, Excel, and MAS).

Program Manager, Key Accounts

• Building relationships with vendors and third-party service providers
• Ensuring compliance with third-party risk management policies, procedures, and regulations
• Identifying and evaluating potential vendors and assessing their suitability
• Driving performance and oversight of vendor risk management lifecycle activities
• Overseeing vendor management program framework, training, tools, and systems
• Performing analysis for program reporting and metrics
• Assisting in vendor issue disposition and resolution
• Coordinating with stakeholders for vendor due diligence results

Senior Vendor Program Management

• Lead a significant business management function and/or strategy planning
• Liaise across the organization and interface with executive stakeholders
• Support and manage implementation of business initiatives
• Act as liaison for activities impacting teams across the organization
• Provide transparency on business program activities to leadership team
• Manage and prioritize multiple projects

Senior Business Management Specialist – Business Program and Support

• Play a critical role as a liaison for AGDATA’s global customer base
• Interpret client marketing programs and effectively align priorities
• Produce accurate and timely earnings calculations
• Work with the client on the creation of program specifications
• Build incentive programs on the calculation engine
• Manage the program calendar
• Conduct quality control of both calculations and exposure output
• Create and test program calculations in the program calculation tool
• Adhere to program management processes and documentation
• Perform basic SQL queries and analysis
• Review data and create reports
• Coordinate and track tasks, deliverables and client communication
• Participate in all audits and ensure processes are in accordance with control plan
• Coordinate with Program Management team and QA Team on strategies to meet client needs
• Research issues and assist in finding solutions for client’s wants and needs

Program Management Specialist

• Manage daily program operations, ensuring compliance with policies, procedures and service levels.
• Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
• Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
• Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity.
• Collaborate with training team for upskilling.
• Track program metrics and identify opportunities for improvement.
• Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
• Collaborate internally to develop enhancements and strategies that benefit patients.
• Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery.
• Assist in developing and delivering program performance to key stakeholders.
• Foster positive team and cross-functional relationships.
• Stay informed on industry trends and regulatory updates.
• Resolve complex issues efficiently and creatively.
• Up to 15% travel may be required.

Manager, PSC Program Operations

• Manage daily program operations, ensuring compliance with policies, procedures and service levels.
• Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
• Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
• Oversee the onboarding of new hires and identify training needs to enhance ongoing skills and productivity.
• Collaborate with training team for upskilling.
• Track program metrics and identify opportunities for improvement.
• Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
• Collaborate internally to develop enhancements and strategies that benefit patients.
• Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery
• Assist in developing and delivering program performance to key stakeholders.
• Foster positive team and cross-functional relationships.
• Stay informed on industry trends and regulatory updates.
• Resolve complex issues efficiently and creatively.
• Up to 15% travel may be required.
• Other duties as assigned.

• Partner with product and marketing to help define, develop, and implement product strategies through analyzing consumer behavior and preferences, competitive best practices, and product economics
• Manage day-to-day activities to deliver and execute product features across multi-phase programs, projects, and workstreams including deposit product processor technology build and customer migration plans
• Lead process engineering efforts that foster simplification, lean systemic process lifecycles, and de-risk
• Serve as subject matter expert and has oversight over the client experience, features and servicing processes
• Manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status, and post implementation activities
• Make recommendations based on regulatory changes, competition, consumer trends and market research
• Ensure a positive customer experience and oversee the lifecycle of an initiative and day-to-day product support

Small Business Program Product Manager

• Design and evolve agentic-enabled solutions that balance autonomy, accountability, and adaptability across programs.
• Establish and sustain clear, inclusive information flow frameworks that support timely, accurate, and actionable communication among stakeholders and delivery teams.
• Develop, implement, and continuously refine shared processes and frameworks for program delivery, integrating Agile principles and project control practices.
• Create and maintain transparent tracking and reporting approaches to support visibility into program progress, risks, dependencies, and outcomes.
• Partner with cross-functional teams to gather, analyze, and synthesize data-driven insights that inform decisions and support strategic alignment.
• Support operational effectiveness by identifying opportunities to improve efficiency, coherence, and learning across program execution.
• Ensure program office activities remain aligned with OCTO’s strategic priorities and broader organizational goals.
• Communicate program status, risks, insights, and recommendations in a clear, thoughtful, and accessible manner to senior leaders and stakeholders.
• Define, track, and share KPIs and OKRs for programs and teams, supporting measurable progress and shared accountability.

Principal Program Manager

• Reports to the Director of Landscape Conservation and advances landscape-scale conservation initiatives across the Appalachian Trail landscape.
• Develops and supports strategic partnerships, collaborative conservation networks, and conservation incentive programs that further ATC's Protect pillar goals.
• Oversees the Wild East Action Fund (WEAF) and related grantmaking programs.
• Serves as the primary coordinator of the Northern Appalachian Trail Landscape Partnership.
• Manages relationships with public and private stakeholders.
• Supports the implementation of conservation projects and collaborative initiatives.

Landscape Conservation Program Manager

• Lead and manage end-to-end technical writing deliverables for the Fair and Responsible Banking Testing Program, transforming complex data, analytical outputs, and technical concepts into clear, concise, and impactful communications and reporting. Ensure consistency, accuracy, and alignment across program documentation and reporting materials.
• Develop, document, and maintain procedures, standards, and job aids based on managerial direction and stakeholder requirements to ensure consistent execution and adherence to risk management objectives.
• Develop and deliver standardized presentations tailored to a variety of stakeholder groups, ensuring clear, consistent, and effective communication of stakeholder training and requirements.
• Coordinate, prepare, and manage responses to internal audits, regulatory examinations, and other review activities, ensuring accurate, timely, and comprehensive submissions.
• Lead and manage multiple concurrent projects, ensuring scope, timelines, and deliverables, are effectively managed. Monitor project performance and proactively address issues that may impact timely completion of deliverables and commitments. Provide timely escalation and awareness items to management and other stakeholders as appropriate.
• Develop comprehensive project plans, milestones, gap assessments, and communication strategies. Support the implementation and maintenance of governance routines, project reporting and documentation, and status updates.
• Influence and drive alignment among cross-functional teams, even in situations where direct authority does not exist. Facilitate discussions and decision-making with stakeholders and maintain effective communication throughout the project lifecycle.
• Apply critical thinking and risk management skills to evaluate complex situations, identify root causes, and recommend effective solutions. Identify potential dependencies and obstacles early and implement strategies to minimize downstream impacts.

Fair and Responsible Banking Analyst – Testing Program Governance

• Assume responsibility for all operational facets on the maintenance and repair of a wind power plant facility
• Ensure the team's safety while maximizing performance and profitability per the operational framework
• Devise and execute strategies to elevate maintenance practices, diagnostic capabilities, and overall operational efficiency
• Enforce implementation of Operational Safety Policy Instructions and ensure compliance with regulations
• Actively engage in and lead Business Lean Six Sigma processes and projects
• Recruit, nurture, retain, guide, and advance resources at sites to uphold professional standards
• Oversee the performance of wind field operations within the contractual scope for customers and stakeholders
• Climb Wind Turbines (Candidate must have the ability to climb)

Leadership Development Program – Wind Operations

• Assisting the Line of Business to deliver on priorities by supporting initiatives and strategies in a two-year rotational program for external veterans
• Supporting teammates and partners to execute and deliver on tactical plans to achieve strategic objectives
• Leveraging military experience and unique skills to further develop in the corporate environment
• Partaking in activities designed to foster teamwork
• Attending program events
• Demonstrating Bank of America’s vision and culture

Global Operations Military Development Program

• Lead the planning, coordination, and delivery of wellness initiatives that help employees build healthier habits and stay engaged in their well-being.
• Responsible for the planning, implementation, coordination, and delivery of health promotion activities throughout a designated geographical region/segment of a large client health promotion program to facilitate behavior change, maximize engagement and outcomes and customer satisfaction.
• Collaborates with site stakeholders and serves as the primary client contact at locations in their region; integrates directly with client health partners; and collects and evaluates program data to support the ROI process.
• Develops and implements the yearly strategic business plan for DRAH and DRH Hospitals including program plan, marketing plan, and communication plan.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained.

Health Promotion Program Manager

• Manage and support the regional grantmaking process across multiple regions.
• Partner with regional teams to include senior leaders for distribution of regional philanthropic investments.
• Participate in assigned regional Local Advisory Council Meetings (AL, SC, and TN) as subject matter expert to discuss proposals and help lead discussions on pillar alignment, impact to region, and manage any potential risks.
• Develop and assist in the preparation of LAC procedural manual.
• Produce regional board books, and special reports that measure giving impact.
• Reinforce governance polices and develop new tools and processes to ensure efficiencies and goal attainment.
• Create verbal and written communication with nonprofit grantees and all levels of the corporation.
• Manage the communications and marketing pipeline with internal partners and external agency to help coordinate content details, manage workflow schedule and also ensure successful implementation in regards to the intranet/internet, newsletter and/or special events such as the Inspire Awards, etc.
• Implement and execute strategies to improve teammate utilization and engagement with Foundation philanthropic amplification of special Programs, and manage programs designed to foster team members, including but not limited to, recruitment, onboarding, retention, and other activities aimed at creating a positive workplace environment.
• Manage the workflow for the rapid response program for natural and manmade disasters from coordinating with Regional Presidents, trusted grantee partners, and Directors of Regional Programing to final grant payments.
• Formulate, organize and monitor inter-connected projects, creating suitable tactics and objectives, that support coordinating multifaceted project activities. Monitor and assess program performance insights and deliver solution to maximize impact.
• Facilitate research using the grants management software, the Truist Foundation Investment Manager’s portfolio view system, and other software for record management, data gathering, and reporting that is used for various needs such as regulatory reporting, data analysis, internal and external communications, and ad hoc requests for executive leaders as they prep for meetings and external inquiries.
• Establish cross management and functional support for the Truist Foundation assets (i.e. client system management, integrated voice response servicing and issue escalation related to error resolution and client feedback requirements)
• Communicate effectively with all levels of the enterprise inclusive of senior and executive management.

Program Manager I

• Partner with Sales, Product Management, Marketing, Customer Success, and Executive teams to plan customer briefings and strategic engagements
• Build customized briefing agendas aligned to customer business priorities and account team objectives
• Coordinate planning meetings with stakeholders and subject matter experts to ensure successful customer experiences
• Facilitate customer engagements and help guide discussions toward meaningful business outcomes
• Gather and synthesize customer insights to help tailor conversations and recommendations
• Serve as a liaison between customers, account teams, executives, and technical experts throughout the briefing process
• Support onsite and virtual briefing logistics, including technology, meeting coordination, and customer experience planning
• Stay informed on NetApp solutions, industry trends, and emerging technologies
• Contribute to projects that improve processes, tools, and the overall Executive Briefing Center experience

Briefing Program Manager

• The Quality Program Manager, Comfort is responsible for building and scaling the quality assurance framework that supports Palmetto’s expansion across multiple residential energy technologies—including HVAC, geothermal, water heaters, and generators.
• This role owns the standards, training, and review processes that ensure high-quality, code-compliant installations by Certified Contractors across all Comfort product lines.
• Lead the QC Technician team, oversee daily milestone review throughput, and partner cross-functionally to optimize processes, reduce friction, and ensure volume and SLA goals are achieved.
• Develop and maintain quality standards, documentation, and contractor approval requirements for HVAC, geothermal, water heater, and generator installations.
• Establish performance benchmarks and feedback loops to reduce project rejections while maintaining system quality standards.
• Conduct onboarding calls with new contractors and support ongoing training and pipeline reviews across all Comfort products.

Program Manager jobs in North Carolina

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Director, AI Governance Program Manager

Program Manager, SIOP

CBL Resiliency Program Management Lead

Transformation Program Manager

Program Manager, Key Accounts

Senior Vendor Program Management

Senior Business Management Specialist – Business Program and Support

Program Management Specialist

Manager, PSC Program Operations

Manager, PSC Program Operations

Small Business Program Product Manager

Principal Program Manager

Landscape Conservation Program Manager

Fair and Responsible Banking Analyst – Testing Program Governance

Leadership Development Program – Wind Operations

Global Operations Military Development Program

Health Promotion Program Manager

Program Manager I

Briefing Program Manager

Senior HVAC Quality Program Manager