Briefing Program Manager

NetApp

Academy - Briefing Program Manager creating customer engagements that connect leaders and technical experts at NetApp. Partnering with various teams to drive strategic outcomes.

Posted 7/13/2026full-timeMorrisville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $79,050 - $117,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and project management skills while effectively facilitating customer engagements and synthesizing insights to drive meaningful business outcomes. Proficient in communicating complex technical concepts and business objectives to diverse audiences, including senior leaders and executives.

Highest-signal resume keywords

Project ManagementCustomer EngagementStrong Written And Verbal CommunicationOrganizational SkillsCollaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business StrategyData ManagementCloud TechnologyAI UnderstandingExecutive Communications

Soft Skills

AdaptabilityCuriosityAttention To Detail

Tools & Technologies

Microsoft 365SalesforceCollaboration Platforms

Industry Keywords

Customer SuccessStrategic EngagementsCustomer BriefingsEmerging Technologies

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with Sales, Product Management, Marketing, Customer Success, and Executive teams to plan customer briefings and strategic engagements
Build customized briefing agendas aligned to customer business priorities and account team objectives
Coordinate planning meetings with stakeholders and subject matter experts to ensure successful customer experiences
Facilitate customer engagements and help guide discussions toward meaningful business outcomes
Gather and synthesize customer insights to help tailor conversations and recommendations
Serve as a liaison between customers, account teams, executives, and technical experts throughout the briefing process
Support onsite and virtual briefing logistics, including technology, meeting coordination, and customer experience planning
Stay informed on NetApp solutions, industry trends, and emerging technologies
Contribute to projects that improve processes, tools, and the overall Executive Briefing Center experience

Requirements

What you’ll need

Recently completed a Bachelor's or Master's degree in Business, Marketing, Communications, Technology, Engineering, or a related field
Strong written, verbal, and presentation skills
Ability to communicate confidently with a variety of audiences, including senior leaders and executives
Strong organizational and project management skills
Curious, adaptable, and eager to learn in a fast-paced environment
Ability to manage multiple priorities while maintaining attention to detail
Collaborative mindset and ability to work effectively across diverse teams
Interest in enterprise technology, cloud, AI, data management, customer engagement, business strategy, and executive communications
Familiarity with tools such as Microsoft 365, Salesforce, or collaboration platforms is a plus
Ability to understand both business objectives and technical concepts and translate them into meaningful conversations.

Benefits

Comp & perks

Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off (PTO)
Various Leave options
Employee stock purchase plan
Restricted stocks (RSUs)