Product Manager

• Own and manage the product-area backlog, including prioritization, sequencing, and ensuring readiness for execution
• Be accountable for delivering defined product outcomes, with a focus on business value and impact—not just feature completion
• Make informed scope and trade-off decisions at the sprint and program increment level to optimize delivery outcomes
• Ensure strong alignment between business intent, product capabilities, and execution across delivery teams
• Lead problem discovery efforts to define clear product intent and strategic direction
• Translate complex business needs into well-defined features with measurable outcomes and success metrics
• Partner closely with stakeholders to align on priorities, scope, and definition of success
• Ensure the backlog is execution-ready, providing clear direction to Product Analysts, Business Analysts, and delivery teams
• Provide guidance and support throughout testing, validation, and production issue resolution
• Drive clarity on cross-team dependencies, integration points, and delivery risks
• Partner with risk and control teams to deliver compliant, scalable product solutions within a regulated environment
• Lead trade-off decisions that balance speed, quality, and control requirements
• Navigate and manage complexity across systems, data flows, and partner teams to ensure successful delivery
• Coach, mentor, and develop Product Analysts and Business Analysts, fostering strong product thinking and execution discipline
• Set clear expectations for backlog quality, ownership, and delivery rigor
• Build and sustain a high-performing product team culture focused on accountability, collaboration, and outcomes

Product Owner

• Responsible for product management for a set of deposit or debit products.
• As a senior product manager, actively mentor and informally coach other product managers and analysts.
• Determine and deliver financial targets for sales production, balance growth, client acquisition, client retention, net interest income, fee revenue and overall revenue.
• Monitor performance in all of these categories.
• Monitor and adjust product pricing, including rates, fees, waiver policies/practices, etc. to optimize performance. Identify and manage key drivers. Understand and react to economic impacts. Identify and execute improvement opportunities.
• Serve as a Deposits SME on projects that support profitable growth, operational soundness, or regulatory compliance for deposit & debit products, fees or services.
• Create a strategic roadmap for product launches and enhancements across the product set.
• Design, build and launch new products and product enhancements to meet client needs and improve Truist competitive position, profitability and risk profile.
• Partner closely with Marketing team to design and execute marketing, promotional and sales campaigns to drive client acquisition, deepening and retention through a broad range of distribution channels including branch teammates, direct mail, digital marketing and outbound calling.
• Monitor client and teammate experience through surveys results, complaints reviews and teammate feedback.
• Identify process improvements to improve client and teammate experience.
• Build and maintain strong partnerships with key functional leaders.

Senior Deposit Product Manager – Debit Card Solutions

• This job is accountable for the development and product management of a service and or analytic product within the organization with a unique focus on the applicable business unit.
• The incumbent is the primary point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development.
• Oversees priority, scope and the validation of work that is required in order to deliver a quality product.
• Will need a deep understanding of the product, the market, business strategy and operating model.
• Accountable for the alignment with product management leadership, direct stakeholder involvement and support of the primary business objectives for the organization.
• Contributes to streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.
• Manages, understands and supports prioritized Portfolio and Value Stream work by collaborating with stakeholders such as: Solution Architect, Business Architect, Product Manager and others to breakdown features into user stories.
• Act as a bridge to connect the product and development teams by translating the product manager's vision into business and functional requirements for the teams.
• Key player in solution estimation.
• Maintain a well groomed and prioritized backlog sufficient to support optimal team allocation for multiple (3+) Sprints including acceptance of stories and enforcing definition of ready and definition of done (backlog health).
• Recommend resolution paths to domain leadership when/if backlog health becomes insufficient.
• Responsible for the acceptance of stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
• Collaborate as needed with stakeholders (e.g. Product Management, business leads, etc.) in the creation, maintenance, and communication of the product vision, strategy, and roadmap.
• Represent the product in team or minor level governance meetings.
• Track and provide status to leadership.
• Perform work necessary with product managers to learn about what problems they are aiming to solve with the product.
• Collaborate with external vendors to align roadmaps, ensuring delivery execution and scope alignment.
• Work on cross-functional teams, leveraging agile program and team metrics to drive success.
• Continually re-prioritizes team's tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.
• Develop and maintain product delivery roadmap.
• Effectively communicate product release contents and expected product capabilities/behavior to stakeholders.
• Write clearly defined user stories for new product features, issues and future enhancements.
• Review, update and sign off on test scripts for both in-track and regression testing, ensuring full coverage of the user stories.

• Represent the customer’s voice throughout the product development lifecycle
• Collaborate with digital design, development, and data & analytics teams
• Define product’s fundamental value proposition
• Manage the digital product roadmap and backlog

Associate Digital Product Manager

• Leads oversight of profitability, investment performance, governance, operating model, vendor management and strategic direction of investment products
• Verifies that clients are provided with excellent customer service and expert assistance on assigned product matters by designated team members
• Oversees structuring changes of products or accounts and fosters strategic partnership between product management and portfolio management, legal, accounting, and client servicing teams

Advice Product Manager

• Create, manage, and drive the overall product strategy and roadmap using Agile methodology, in partnership with product, strategy, business, operations, and stakeholder teams.
• Define product outcomes and OKRs to prioritize features and epics, breaking down work into actionable steps to support product discovery, design, development, and delivery.
• Oversee the full product lifecycle and guide the roadmap using OKRs, collaborating closely with Agile, experience design, technology, and risk partners to deliver impactful business and customer outcomes.
• Collaborate with stakeholders to define and prioritize customer-centric capabilities; own, write, refine, and manage the product backlog.
• Partner with teams across OPM, Operations, Chief Digital Office, Technology, Marketing, Finance, Analytics, Sales, and Enterprise CX to identify and deliver new client experiences that drive digital adoption.
• Ensure cross-functional representation throughout discovery, design, development, delivery, and assessment to deliver solutions that create customer and business value.
• Lead the end-to-end management of and delivery of enablement experiences across a diverse portfolio of multiple products, including Mortgage, HELOC, Auto Loans, Personal Loans, and Lines of Credit.
• Partner with relevant teams to assess and document the current state of digital experiences, uncover customer pain points, and identify opportunities for improvement.
• Conduct deep dives into customer pain points using journey maps and insights to inform product decisions and prioritize enhancements.
• Drive the identification, development, and delivery of onboarding and retention opportunities that create seamless and engaging customer experiences.

Product Manager – Operations, Digital Client Experience

• Own end to end strategy, roadmap, and delivery of HPE's enterprise AI software platform across all deployment models
• Drive modular platform architecture spanning production inference, agent deployment, GenAI workflows, and edge AI
• Define and execute GTM strategy targeting new buyer personas (data science, MLOps, AI platform teams)
• Build monetization and packaging strategy across modular software offerings
• Align cross functionally with Private Cloud, Edge, and GreenLake Platform teams
• Deliver executive ready materials and reviews with minimal iteration
• Provides guiding principles for and defines value proposition, customer segmentation, and business case to bring innovative and disruptive business unit products to the market (i.e. Product configuration mix, Revenue/margins, financials, market share)
• Drives integration of the product portfolios lifecycles to business unit goals across all phases of the product portfolio and business unit lifecycle (e.g. planning, development, launch, management, exit)

Director of Product Management – AI Essentials

• Enforce executive ready standards for all materials entering senior leadership forums
• Own portfolio cadence, decision tracking, and cross BU follow through
• Coordinate pricing strategy inputs, competitive pricing analysis, and long term planning workstreams
• Drive the operationalization of AI tools and workflows across the PM organization
• Identify and eliminate low value meetings and redundant review cycles
• Manage PM data analytics including dashboards, data repositories, and reporting
• Support budget hygiene, staffing views, and staff operating cadence

Director of Product and Portfolio Management – Strategy and Operations

• Partner with executive team, internal stakeholders, and customers to define product roadmap
• Drive the productization of AI models, focusing on delivering high-quality AI products
• Improve decision velocity and outline best practice product requirements
• Launch new products in a unified strategy using product usage data
• Understand decisions required to stay ahead of market competitors
• Ensure products adhere to international standards for Software as a Medical Device (SaMD)
• Manage multi-product portfolio by balancing resource allocation
• Communicate product strategies and outcomes to CEO and Board

Vice President – Product Management

• Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Provide informal guidance or on-the-job training to new team members
• Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Implement team procedures, client problem resolution, and client management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Product Management Lead Analyst

• Define and drive the product vision, strategy, and roadmap for Core Platform Foundations across access control, identity, administration, automation, integration, platform operations, multi-region, multi-org, and business continuity capabilities.
• Lead the evolution of Genesys Cloud platform operations from reactive administration to intelligent, AI-assisted experiences that help customers understand usage, anticipate constraints, optimize consumption, and automate routine actions.
• Own platform capabilities including API usage visibility, platform limits, storage reporting, CI/CD deployment workflows, self-service tooling, operational controls, and platform governance.
• Deliver secure, scalable, and intuitive platform experiences that simplify administration, improve customer transparency, and support large-scale and complex enterprise use cases.
• Partner with Engineering, Architecture, Security, UX, Customer Success, Support, Professional Services, Sales, Marketing, and Finance to align strategy, execution, adoption, and business outcomes.
• Engage directly with strategic customers, partners, developers, administrators, and field teams to validate needs, shape priorities, and drive adoption.
• Establish success metrics and KPIs for platform adoption, usability, reliability, governance, operational efficiency, API health, and customer impact.
• Drive consistent platform standards, reusable patterns, and governance models across Genesys Cloud to improve product velocity and customer experience.
• Build, lead, mentor, and scale a high-performing product management organization focused on customer outcomes, technical excellence, and disciplined execution.

VP, Product Management – Core Platform Foundations

• Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management
• Align with product managers to clearly articulate product strategy to the delivery team
• Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities
• Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities
• Perform triage on critical issues and communicate consistently and clearly with all concerned parties
• Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use
• Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions
• Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity
• Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes
• Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done
• Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents
• Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met
• Partner with product manager on evidence to support recommendations.

Digital Distribution Product Owner

• Monitor competitor capabilities, service offerings, pricing models, and go-to-market strategies across key supply chain services players in NA and EMEA
• Synthesize market trends, customer buying behavior, and evolving industry requirements into actionable insights that inform service strategy and commercial positioning across NA and EMEA
• Develop and maintain competitive battlecards, win/loss summaries, and market landscape overviews for use by Sales and Marketing teams
• Identify whitespace opportunities and unmet customer needs; surface findings and recommendations to the product management and strategy team
• Define and maintain benefit-led value propositions for PCS managed services by customer segment and buyer persona
• Translate complex service capabilities into concise, customer-centric messaging that Sales teams can use effectively in conversations, proposals, and presentations
• Collaborate with Marketing to ensure consistent positioning across all customer-facing materials including flyers, presentations, and Sales enablement tools
• Validate messaging through Voice of Customer (VOC) feedback and field input; refine positioning based on what resonates in real customer interactions
• Support the development of objection-handling frameworks that equip Sales teams to address common concerns around service adoption, fee structures, and competitive alternatives
• Collaborate with Sales and Marketing to identify and prioritize accounts with unmet supply chain needs aligned to PCS’s managed services capabilities
• Assist in developing and applying qualification criteria to assess accounts by segment, spend profile, geographic proximity, and service fit
• Support VOC activities to gather structured customer feedback on service needs and value perception across NA and EMEA by market type and customer segment
• Contribute to market sizing and opportunity analysis to support strategic planning and investment decisions
• Build customer-specific business cases and financial analyses that quantify the operational and economic value of PCS services relative to customer supply chain costs and risks
• Support BAMs and KAMs in presenting value analyses to customer Supply Chain, Procurement, and Operations leadership
• Maintain and refine business case tools and templates to ensure consistency and readiness across the Sales team
• Document customer ROI outcomes from active service engagements to strengthen the commercial narrative and support new account acquisition
• Partner with Sales Account Representatives to develop account-level services strategies across NA and EMEA that address customer supply chain pain points and drive product revenue growth
• Support services proposal development, pricing inputs, and managed service agreement structuring in coordination with Finance and the Services team
• Track services revenue attainment versus AOP targets, including fee-based revenue and product revenue from service-enrolled accounts
• Identify upsell and service expansion opportunities within the existing account base in collaboration with BAMs and KAMs
• Track service delivery metrics by account and flag performance exceptions or risks to the appropriate Account Manager and Operations team
• Assist in preparing materials for customer operational reviews and quarterly business reviews (QBRs)
• Support VOC collection at defined program milestones to capture customer feedback and identify opportunities for service scope improvement
• Assist in monitoring supplier delivery performance against service-enabling requirements, including on-time delivery, documentation compliance, and shortage communication
• Support the rollout and maintenance of supplier performance scorecards for strategic supplier segments
• Identify and escalate supplier performance gaps that create risk to customer service delivery commitments

Product Management Specialist, Bioproduction Services

• Define, own, and communicate the product vision, strategy, and roadmap for retail channel systems—ensuring alignment across technology, business, and leadership teams.
• Oversee systems supporting branch experiences, lending solutions, and video banking, ensuring they are maintained, enhanced, and continuously improved to meet evolving member needs.
• Manage and prioritize the product backlog, balancing “keep the lights on” (KTLO) work with enhancements and strategic initiatives to maximize impact.
• Translate business needs into user stories and acceptance criteria, guide delivery teams, and accept completed work—ensuring high-quality outcomes aligned to expectations.
• Act as a connector across teams—partnering with business leaders, product teams, tech teams, and vendors to align priorities and drive execution.
• Manage vendor-supported systems and relationships, ensuring performance, reliability, and alignment with BECU’s goals.
• Identify gaps, inefficiencies, and manual processes, then break down complex problems into actionable solutions that improve workflows and scalability.
• Lead and participate in quarterly planning, capacity discussions, and roadmap alignment to ensure successful delivery across initiatives.
• Incorporate feedback and insights from frontline teams and members to continuously refine product capabilities and resolve complex issues or escalations.
• Mentor junior team members and foster knowledge sharing to strengthen team capabilities and support long-term growth.

Senior Product Owner – Retail Channel Experience

• Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning.
• Drive the full product lifecycle from early concept through general availability and post-launch iteration.
• Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations.
• Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience.
• Serve as the subject-matter expert for Sales, Customer Success, Marketing, and Partnerships on your product area.
• Apply AI across the product cycle, including discovery synthesis, early wireframe concepts, specification drafting, competitive analysis, and design exploration.
• Document decisions, write specs that engineering can act on without a verbal walkthrough, and bring a clear point of view to design reviews.

Senior Product Manager

• Drive the adoption and delivery of enterprise AI/ML capabilities across the organization
• Serve as the critical bridge connecting product, engineering, end users, and line-of-business stakeholders
• Shape the go-to-market strategy for AI platform capabilities
• Lead platform releases and feature rollouts across business and technology domains
• Orchestrate onboarding, training, documentation, and support programs that enable teams to seamlessly integrate AI into their development workflows
• Gather insights that inform roadmap priorities, enhance usability, and establish scalable platform patterns
• Ensure readiness and compliance across governance, security, and responsible AI frameworks
• Deliver executive-ready communications that highlight adoption trends, business impact, and quality metrics

Senior Lead AI Product Manager – Go to Market

• Oversight and leadership of the wing-to-wing feature development cycle including build, test, launch, and performance metrics
• Partner with key stakeholders (Product Management, TechOps, Legal, Compliance, and Credit) to identify, develop and prioritize new product features and the pathway to market delivery
• Prepare for and actively participate in PI planning events, ensuring features are groomed and the team has clear direction on priorities/objectives
• Lead projects in Scaled Agile development methodologies - define story acceptance criteria, manage and prioritize the team backlog, collaborate with the Release Train Engineer, Scrum Master, System Architects, developers and other subject matter experts and contribute to the overall team vision and roadmap
• Work with system architect/engineering to understand Enabler work
• Lead product demos and Inspect and Adapt activities
• Coordinate user acceptance testing (UAT) with internal stakeholders, and ensure features are signed-off by Business and Legal/Compliance teams as required
• Work with internal and external UX and UI partners to create screen prototypes/wireframes, gather feedback and adjust to optimize performance
• Provide updates to Senior Leaders and other internal and external stakeholders
• Partner with internal and external groups to gather market intelligence and user VOC and translate the results into detailed product requirements
• Partner with Digital Analytics team to monitor post-release customer/client feedback, analyze and resolve any identified issues
• Perform other duties and/or special projects as assigned

AVP, B2B Digital Product Owner

• Oversight and leadership of the feature development cycle
• Partner with key stakeholders for product feature prioritization
• Lead projects in Scaled Agile development methodologies
• Coordinate user acceptance testing (UAT)
• Collaborate with internal and external UX and UI partners to optimize performance
• Provide updates to senior leaders and stakeholders
• Monitor post-release customer/client feedback with Digital Analytics team

• Define and execute the platform strategy and roadmap for shared services
• Establish governance, standards, and best practices for internal APIs, authentication, access control, & inter-domain integration
• Partner with domain Product Managers and Platform Engineering to design reusable services
• Champion platform reliability and security working closely with engineering teams
• Conduct in-depth user research and data analysis to understand user needs
• Define KPIs and adoption metrics for platform components
• Facilitate cross-domain prioritization and sequencing of foundational platform work
• Lead iterative delivery and proactively manage technical risks
• Translate technical strategy into high-quality user stories and acceptance criteria
• Advocate for reusability and internal developer experience that supports feature teams

Product Manager – Platform, Healthcare, SaaS, EHR

• Build, lead, and develop the Citi Commerce product organization
• Set and own the overall product vision, strategy, and investment priorities for Citi Commerce
• Own the technology investment pipeline and budget at a portfolio level
• Drive senior stakeholder alignment across Strategy, Technology, Digital, Marketing, Analytics, Finance, Legal, and Risk
• Represent the product organization externally with major AdTech and MarTech partners

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