Product Manager

• Own the multi-quarter roadmap and business case for Digital Envoy's core IP Intelligence and geolocation data products.
• Translate market opportunities, customer needs, and the product team's vision into a prioritized roadmap engineering can execute against.
• Create clear, specific product requirements, developed in partnership with engineering and GTM stakeholders.
• Make the strategic trade-off calls (build vs. buy, depth vs. breadth, new capability vs. hardening) that shape where the product goes next.
• Define pricing and packaging input for new capabilities in partnership with leadership and go-to-market teams.
• Partner with Marketing to identify feature launch requirements and help build the right collateral.
• Communicate and train stakeholders across Sales, Sales Engineering, Customer Success, and Tech Support on product capabilities.
• Partner closely with engineering leads to translate roadmap priorities into well-scoped delivery, without owning day-to-day sprint mechanics yourself.
• Partner with data science and data analytics to understand data quality constraints and fold them into the roadmap.
• Represent the voice of the customer and the market, grounding every roadmap decision in evidence, not opinion.
• Brief leadership regularly on strategy, roadmap progress, risks, and trade-offs, functioning as a trusted peer-level partner rather than a reporting layer.
• Stay close to how customers use IP Intelligence and geolocation data, through support tickets, sales calls, competitive deep dives, and direct conversations.
• Track competitive and market movement in IP Intelligence, geolocation, and adjacent data categories, and translate it into roadmap and positioning decisions.
• Turn qualitative and quantitative signal into a roadmap that reflects real customer and business value, not just internal opinion.
• Identify, define, and track the product metrics that matter (accuracy, coverage, adoption, revenue impact) in dashboards you build and own, and know which ones are moving and why.
• Build reporting that shows leadership and stakeholders exactly where the product and its roadmap stand.
• Hold a high bar for data quality and reproducibility, consistent with Digital Envoy's identity as a precision data company.

Product Manager, IP Intelligence

• Define and articulate the product vision and strategy in alignment with organizational goals while managing risk and ensuring regulatory and policy compliance.
• Own and maintain the product backlog for AI and automation initiatives supporting Secure Network Services (SNS).
• Translate business and operational needs into clearly defined user stories, acceptance criteria, and prioritized product requirements.
• Partner with engineering teams and the development office teams to deliver AI-enabled solutions that improve network performance, reliability, and operational efficiency.
• Facilitate sprint planning, backlog refinement, program increment planning, and product review activities within Agile delivery frameworks.
• Ensure delivered capabilities align with business objectives, customer needs, and enterprise technology standards.
• Identify opportunities to apply Artificial Intelligence, Machine Learning, Generative AI, and advanced analytics within network operations and engineering processes.
• Collaborate with stakeholders to define use cases, expected outcomes, success metrics, and business value.
• Evaluate emerging AI technologies and industry trends to recommend solutions that can enhance network operations and customer experiences.
• Assist in developing and maintaining the product roadmap for AI capabilities across the Network organization.
• Define and monitor key performance indicators (KPIs) and outcome-based success measures for AI products.
• Leverage operational, performance, and customer data to identify areas for improvement and validate delivered value.
• Support testing, validation, and measurement of AI model effectiveness and business outcomes.
• Ensure AI solutions comply with enterprise policies, security standards, risk management practices, and responsible AI principles.
• Support model governance, transparency, and performance monitoring requirements.
• Partner with risk, compliance, and technology governance teams as needed throughout the product lifecycle.

Product Owner – Artificial Intelligence, Secure Network Services

• Support the development of the product road map and new features
• Work with stakeholders to support roadmap development
• Develop strong relationships with stakeholders and engineers
• Understand market and customer requirements and translate them into features

• Find the real problem
• Talk to bankers & credit union operators until a pattern is obvious
• Decide what's worth building and what isn't, and own that decision out loud
• Build to learn before you build to earn
• Prototype & test, kill what doesn't work
• Ship
• Work the trade-offs with engineering and get real product out the door used by customers
• Keep score
• Speak CFO, not just PM

Founding Product Manager, 0–1 Products

• Define and own the platform vision, multi-year roadmap, and product strategy aligned with enterprise priorities
• Own the end-to-end business processes for the assigned capability
• Drive process standardization, simplification, automation, and continuous improvement
• Serve as the business product owner for supporting applications and technologies
• Lead governance for platform prioritization, funding, and enhancement decisions
• Define and monitor KPIs to measure platform health and business outcomes
• Lead and develop cross-functional teams

Product Director, Business Capability Owner

• Understand the department's and the company's strategic roadmap and competitive position
• Develop a holistic product vision and the corresponding product strategy to drive maximum value
• Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities
• Represent the product in all governance meetings
• Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels
• Serve as accountable owner for the sets of products/tools within the designated portfolio
• Identify and drive both cross-product and cross-customer value and shared learnings
• Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog
• Provide coaching and guidance to team members on product vision and strategic road mapping

Senior Product Manager

• Responsible for the direction and leadership of a product within Palco.
• Create and execute a product plan to help achieve corporate goals and initiatives.
• Key owner of product roadmap and creator of the vision that fuels the development teams.
• Set the vision for assigned product to maximize market penetration.
• Prioritize product and customer requirements to meet identified business needs.
• Manage internal and external relationships related to the product.
• Collaborate with Directors and IT Teams to ensure goals are met and aligned with company strategy.

• Ensure service excellence through strong customer focus, data-driven decision making, and effective leadership of field service teams
• Establishing effective linkages, partnerships, and best practices with business partners and internal functions.
• Developing and analyzing data and information to identify and prioritize opportunities for improving performance and customer experience during customer onboarding (deployment and training) for construction technology.
• Managing the quality feedback loops to ensure lessons learned on quality defects are communicated back through the primary support channels.

Senior Product Support Manager

• Lead or participate in providing technology initiatives for moderately complex business problems within technology business systems while serving as the primary operational partner for assigned applications and technology services, ensuring operational readiness, availability, resiliency, and service stability.
• Contribute to the development of systems, procedures, and operational practices that are cost effective, meet business requirements, and support monitoring, observability, alerting, recoverability, production readiness, and overall service performance.
• Evaluate moderately complex business, operational, or technical challenges that require in-depth analysis and planning to resolve complex business problems, including assessing service health, incident impacts, operational risks, resiliency gaps, and recovery capabilities.
• Partner with business and technology teams to evaluate moderately complex business problems and lead efforts to deliver comprehensive technology solutions, coordinate incident response and service restoration activities, support production deployments and release readiness, and improve operational and recovery capabilities across supported services.
• Act as an internal consultant within technology and business groups by leveraging quality tools, process improvement methodologies, Root Cause Analysis (RCA), 5 Whys, problem management practices, and resiliency planning to re-engineer technical processes and drive corrective and preventative actions.
• Collaborate and consult with business and technology teams to evaluate and resolve issues, provide technology solutions, manage project schedules and deliverables, develop operational reporting and executive communications, and ensure compliance with Enterprise Business Continuity Resiliency Planning (EBCRP) requirements, policies, standards, and regulatory expectations.
• Coordinate communication and information flow between business and technology teams while leading and supporting resiliency planning, testing, business impact analyses, technology recovery planning, stakeholder communications, and recovery activities to strengthen service resiliency and customer experience.

Product Service Manager

• Deliver products to support the strategy and operations for a Top 10 Commercial Bank
• Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
• Build “always on” technologies to increase profitability and empower associates
• Reduce operational risks through strengthening controls and monitoring of key processes
• Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes

Senior Associate, Product Management – Commercial Banking Data

• Own the multi-quarter roadmap and business case for Digital Envoy's core IP Intelligence and geolocation data products
• Translate market opportunities, customer needs, and the product team's vision into a prioritized roadmap
• Create clear, specific product requirements, developed in partnership with engineering and GTM stakeholders
• Define pricing and packaging input for new capabilities
• Partner with Marketing to identify feature launch requirements
• Communicate and train stakeholders across Sales, Sales Engineering, Customer Success, and Tech Support

• Support end‑to‑end delivery by coordinating planning, prioritization, sequencing, dependency management, and execution tracking across teams
• Monitor overall program health and delivery readiness, identifying cross‑workstream risks, bottlenecks, and constraints and partnering with stakeholders to drive timely resolution
• Provide clear, executive‑ready communications on delivery status, risks, dependencies, and trade‑offs, translating complex execution dynamics into concise, actionable insights
• Coordinate cross‑functional execution across Product, Technology, Operations, Risk, and external partners to enable consistent, end‑to‑end delivery and shared accountability
• Track and manage program‑level dependencies, risks, and changes, ensuring appropriate escalation, documentation, and decisioning through established governance routines
• Drive continuous improvement of program delivery practices, identifying opportunities to strengthen planning, governance, reporting, and ways of working to improve execution predictability

Senior Lead Product Manager, Payment Initiation, International Platforms, Delivery, Governance

• Partner with Product Managers, Program Leaders, and Scrum Teams to support the execution of key initiatives.
• Maintain and update product management artifacts, including roadmaps, status reports, and dependency trackers.
• Support backlog management and promote consistent utilization of Agile tools and processes.
• Monitor, analyze, and report on key performance indicators (KPIs), delivery metrics, and operational results.
• Support the collection, tracking, and follow-up of advisor and stakeholder feedback.

Product Enablement Manager – Cash Management

• Own and manage the new member onboarding experience across all channels.
• Align Company, Association, and LoB objectives to maximize the discovery, delivery, and performance of digital products.
• Function as a subject matter expert on measurement, outcomes, and Key Performance Indicators (KPIs).
• Lead teams toward onboarding strategy goals.
• Create, develop and sustain customer and business relationships with internal and external partners.
• Represent the omnichannel onboarding experience in executive meetings and provide thought leadership on performance and emerging trends.
• Sustain Business, Technology, and LoB relationships, acting as digital/technology product point of contact for partners/customers.
• Implement the vision, strategy, direction, key performance indicators and outcomes of a Digital or Technology product portfolio.
• Serve as escalation point on day-to-day activities of the Digital or Technology product management organization.
• Collaborate with senior leaders, Digital or Technology product managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/feature launches.
• Promote continued focus on evolving member needs and demand-based enhancements through member-based research (focus groups, usefulness testing, a/b testing, and other research methodologies) as appropriate.
• Monitor agreed upon goals and outcomes for products, services, and transactions across digital channels and platforms.
• Manage investments, innovation mix, prioritization, and tradeoff decisions among member experience, performance, and operational support requirements at the project or program level.
• Attract, select, and develop top-tier Technology/Digital product management talent to continually maintain and transform USAA’s digital/technology product offerings.
• Ensure technology capabilities align to architectural and system standards, promoting a consistent USAA approach to the development and deployment of global platforms and standards.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Executive Director, Digital Product Management – Omnichannel New Member Onboarding

• Serve as a voice to project customer expectations on new or existing products
• Manage and develop product backlog and user stories for implementation
• Conduct backlog grooming meetings with product owners
• Monitor progress of product development and plan for product release
• Provide reports to update management and stakeholders on product development
• Analyze customer opinions and feedback to determine valuable features

Senior Data Product Owner

• Shape the strategy and evolution of AI-enabled enterprise products for institutional solutions
• Lead the strategy and execution of CFA Institute's global B2B product portfolio
• Define and evolve the Institutional Solutions product roadmap
• Partner with engineering leaders, account managers, client success teams, delivery managers, and programme managers
• Translate strategic priorities into products that deliver measurable value for enterprise clients
• Contribute to shaping the multi-year IS portfolio strategy and roadmap
• Collaborate with Technology and Engineering to translate product strategy into executable delivery plans
• Support and develop business analysts and potentially build a small product team over time
• Manage to an agreed budget and ensure efficient use of resources while delivering high-quality outcomes

Director, Product Management – Institutional Solutions

• Own the Zuora Billing product roadmap, backlog, and prioritization in alignment with business goals, operational needs, and Lead-to-Cash transformation priorities.
• Partner with Billing Operations, Finance, Product Operations, Revenue, and Engineering stakeholders to understand business processes, pain points, and desired outcomes.
• Translate business needs into clear, actionable requirements, user stories, acceptance criteria, and process documentation.
• Drive solution definition in partnership with Technical Leads, ensuring designs are scalable, supportable, compliant, and aligned to end-to-end Quote-to-Cash architecture.
• Actively lead discovery and problem-solving by asking questions, investigating root causes, and challenging unclear or incomplete requirements.
• Own delivery outcomes for Zuora Billing capabilities from intake through design, build, testing, release, and adoption.
• Ensure billing solutions support subscription lifecycle events, including new sales, amendments, renewals, cancellations, usage billing, credits, and invoice adjustments.
• Partner with Product & Pricing teams to support product catalog, rate plans, charge models, pricing changes, and new product introduction readiness.
• Support Billing Operations in improving bill run processes, mediation, exception handling, reconciliation, and operational monitoring.
• Partner with Revenue Systems teams to ensure downstream revenue recognition impacts are understood and properly addressed.
• Identify and manage cross-system dependencies across Salesforce, Zuora Billing, Zuora Revenue, Workday, ServiceNow, AWS, and related integration layers.
• Lead prioritization trade-off discussions across transformation work, production support, compliance needs, and technical debt.
• Partner with QA and business stakeholders to define test scenarios, UAT expectations, and release readiness criteria.
• Support incident analysis and production issue resolution by helping clarify business impact, expected behavior, and process ownership.
• Maintain strong documentation for billing processes, business rules, system behavior, known constraints, and decision rationale.
• Drive continuous improvement by identifying opportunities to simplify processes, improve data quality, reduce manual work, and increase automation.

Senior Product Owner, Zuora Billing

• Define and own the roadmap for our Mobile Apps and GPS ecosystem
• Drive alignment with executive stakeholders and cross-functional teams to ensure the product vision supports Agero's overall goals.
• Seek to understand the 'why' behind every initiative, using data and a deep understanding of user and business needs to identify the most impactful opportunities.
• Partner with engineering, data analytics, and operations to define and deliver on our roadmap, from ideation to launch.
• Write clear, concise product requirements that factor in technical efficiency and scalability.
• Manage the product backlog, continuously prioritizing work to ensure your team is focused on the highest-impact projects.
• Define and monitor core success metrics for the product and the business.
• Use a data-driven approach to experiment, analyze, and iterate on product features to drive measurable impact.
• Communicate product updates, performance, and key learnings regularly to a wide range of internal and external stakeholders.

• Act as the conduit between Product Managers, and Technical Software Developers, translating strategic visions into actionable technical requirements.
• Manage and oversee the execution of email marketing systems and related technology deliveries, ensuring all projects are completed on time and meet the defined objectives.
• Collaborate with Product Managers and other stakeholders to understand campaign goals, KPIs, and visual requirements.
• Communicate effectively with development teams to ensure technical feasibility and timely delivery of projects.
• Utilize Scrum methodologies to manage projects in an Agile environment.
• Use Jira for project tracking and management, ensuring all tasks are logged, tracked, and completed.
• Leverage Aha! for product roadmap planning and alignment with project goals.
• Ensure all email marketing systems and related technology deliveries are executed with a high level of detail and accuracy.
• Monitor and report on project progress, identifying and mitigating any risks or issues.
• Align with and champion our company’s digital-first strategy

Product Owner, Digital Enablement

• Lead product strategy and execution for one of Cisco CX’s most critical growth segments
• Own the full product lifecycle including strategy, roadmap, offer development, go-to-market, and field engagement
• Define service models, offers, and partnerships that align with hyperscale customers’ requirements
• Drive development and launch of new CX services designed for Hyperscaler customers
• Support high-impact opportunities including RFP responses, strategic deal negotiations, and executive customer engagements
• Develop and execute GTM strategies for both segments including pricing models and partner enablement
• Lead collaboration across CX Engineering, TAC, Customer Success, Sales, Finance, and external partners
• Maintain awareness of the Hyperscaler and Service Provider competitive landscape
• Define and manage key performance metrics including revenue growth and customer satisfaction

Product Manager jobs in North Carolina

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Product Manager, IP Intelligence

Product Owner – Artificial Intelligence, Secure Network Services

Product Manager

Founding Product Manager, 0–1 Products

Product Director, Business Capability Owner

Senior Product Manager

Product Manager

Senior Product Support Manager

Product Service Manager

Senior Associate, Product Management – Commercial Banking Data

Product Manager, IP Intelligence

Senior Lead Product Manager, Payment Initiation, International Platforms, Delivery, Governance

Product Enablement Manager – Cash Management

Executive Director, Digital Product Management – Omnichannel New Member Onboarding

Senior Data Product Owner

Director, Product Management – Institutional Solutions

Senior Product Owner, Zuora Billing

Senior Product Manager

Product Owner, Digital Enablement

Senior Director, CX Product Management