Product Manager

• Support the development of value ‑ add product concepts and contribute insights that inform the FedNow roadmap.
• Maintain working knowledge of FedNow features and help analyze upcoming enhancements to understand customer impact.
• Develop an understanding of the instant payments ecosystem—including key players, competitive dynamics, and emerging trends—to provide well ‑ reasoned recommendations.
• Collaborate closely with partner teams (product delivery, credit risk, legal, risk, Board of Governors, marketing, operations, program management, and technology) to support delivery of new product capabilities.

Business Growth Lead Product Manager

• Create and maintain a comprehensive Technical Health and Security strategy for Standard and Premier Success Plan customers.
• Define and own a multi-year roadmap that aligns technical health with modern security standards.
• Own all aspects of technical health, with an emphasis on driving solution performance, minimizing disruptions, and mitigating high-severity security risks.
• Partner with Success Plan Technical Health and Customer Success Score teams to leverage current capabilities and develop new tools that address emerging security and performance challenges.
• Work with digital success and delivery teams to create digital-first and expert-led programs that provide customers with technical best practices for a secure and optimized platform.
• Collaborate with sales and marketing teams to bring health-focused products to market, emphasizing the value of a secure, well-maintained environment.
• Measure the effectiveness of product features in reducing technical debt and improving customer security posture.

Senior Product Manager

• conveying product vision and roadmap to an Agile delivery team
• defining user stories and prioritizing product backlog
• liaising with stakeholders and the development team
• maximizing value of product created by Agile team
• making decisions on moderately complex to complex issues regarding technical approach for project components
• influencing department’s strategy

Senior Product Owner, Pharmacy Benefit Management

• Conceives of, develops, delivers, and manages products for customer use
• Works on problems of diverse scope and complexity ranging from moderate to substantial
• Leads all phases of the product life cycle, from inception to introduction into the marketplace
• Develops products to meet specific customer needs and achieve specific cost and success outcomes
• Monitors efficacy of products and adjusts products over time based on feedback
• Advises executives to develop functional strategies on matters of significance
• Exercises independent judgment and decision making on complex issues regarding job duties

Lead Product Manager – Pharmacy Benefit Management

• Drive the strategy, development, and optimization of the Adobe Experience Platform (AEP) in support of Next Best Action (NBA)
• Serve as a key product leader, translating business needs into platform capabilities
• Work closely with cross-functional teams to deliver scalable solutions across Real-Time CDP, Journey Optimizer, and Customer Journey Analytics
• Partner with key lines of business to translate requirements into detailed product features
• Build decisioning strategies that optimize customer outcomes and business value
• Collaborate with various teams to support onboarding and adoption of the platform

Lead Product Manager – Adobe Experience Platform

• Lead the design, development, and implementation of Integrated D-SNP products across multiple markets
• Partner with Medicare and Medicaid leaders to align benefits, identify product opportunities, and ensure regulatory compliance
• Support CMS bid development, plan configuration, and submission activities
• Oversee the accuracy and compliance of member-facing materials, including ANOCs, EOCs, Summary of Benefits, and other required communications
• Collaborate with compliance, actuarial, operations, provider network, communications, technology, and market teams to support product delivery and operational readiness
• Identify, assess, and mitigate risks that may impact product implementation, regulatory compliance, or member experience
• Serve as a subject matter expert for integrated products, benefit design, and Medicare/Medicaid requirements
• Drive issue resolution and facilitate alignment across stakeholders to ensure timely delivery of key milestones and business objectives

Lead Insurance Product Manager

• Own category vision, strategy, and performance across multiple channels
• Lead assortment architecture, governance, and SKU rationalization initiatives
• Monitor category performance and implement improvement plans
• Identify growth opportunities, portfolio gaps, and emerging market trends
• Leverage consumer, competitive, industry, and internal insights to inform strategic decisions
• Own innovation roadmaps and product pipelines for both owned and partner brands
• Oversee product launches, reformulations, and discontinuations
• Partner cross-functionally to commercialize innovation initiatives
• Evaluate launch performance and optimize future innovation investments
• Lead, coach, and develop Associate and Assistant Merchants
• Establish clear priorities, accountability, and performance expectations
• Build organizational capability and succession plans
• Foster a culture of ownership, collaboration, continuous improvement, and results
• Represent Merchandising across enterprise initiatives and strategic projects
• Influence decisions across Innovation, Marketing, Pricing, Analytics, Purchasing, Ecommerce, Marketplace, and International teams
• Align stakeholders around category priorities and business objectives
• Drive category growth, profitability, and portfolio optimization
• Manage innovation performance and product lifecycle strategies
• Utilize analytics and financial insights to guide business decisions
• Support enterprise growth initiatives across all sales channels

Director of Product Merchandising

• Oversee large multiple stakeholder and scrum team projects.
• Liaising with stakeholders such as project personnel, stakeholders, and end-users regarding project requirements.
• Outlining, defining, and initiating the project.
• Implementing document control policies, documentation templates, and change management progress.
• Maintaining a good working knowledge across multiple projects at different points in time.
• Maintaining communication between business stakeholders and technical scrum teams.
• Monitoring project progress and implementing changes where necessary.
• Liaise with Scrum Master and scrum team to groom and prioritize user stories.
• Ensuring compliance across functional objectives, organizational policies, procedures, and ensure team use cases.
• Compiling project reports and informing management and stakeholders regarding problems.
• Ensuring project complies with best practices, SOPs, PMO policies, and other policies.
• Managing a project with the scrum team from initiation requirements to deployment.

Salesforce Product Owner

• conceives, develops, delivers, and manages products for customer use
• leads all phases of the product life cycle
• monitors efficacy of products and uses customer and business partner feedback to ensure products meet customer needs across each customer segmentation
• begins to influence department's strategy

• Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accepting final product output with a focus on achievement of defined outcomes.
• Drive continuous discovery — proactively synthesizing customer insights, data signals, and business strategy to surface high-value hypotheses and inform the team roadmap.
• Effectively manage a backlog of deliverables and capabilities, including test-and-learn experimentation targeted at validating hypotheses, measuring performance against OKRs, and adjusting the roadmap accordingly.
• Translate business strategies and needs into execution-ready work for an Agile product team; define team goals and strategy ensuring alignment with circle and value stream vision; articulate goals and strategy effectively to key stakeholders, Circle Leads, and team members.
• Act as voice of the end-user; develop deep customer understanding through proactive feedback loops, ensuring needs and acceptance criteria are clearly defined and met.
• Own team backlog including prioritization and refinement; make trade-off decisions to maximize value, bringing clear proposals with supporting evidence to stakeholders.
• Optimize value by setting objectives and key results (OKRs) for solutions, tracking leading and lagging indicators to assess progress and inform investment decisions.
• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks; champion continuous improvement in team process and delivery practices.
• Partner with key leaders and peers to determine resources required to achieve defined business outcomes, including opportunities to leverage emerging technologies such as AI to drive efficiency and customer value.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

Director, Agile Product Owner

• Write, refine, and maintain detailed user stories and acceptance criteria for multiple backend engineering teams, ensuring all stories are ready for dev and clearly define the expected business outcome before development begins.
• Partner with the Product Leadership, Product Managers, and internal business stakeholders — including operations, data, and finance teams — to gather, document, and clarify requirements, translating complex business needs into well-scoped development work.
• Manage and prioritize product backlogs across three engineering squads, maintaining alignment between short-term delivery commitments and the broader product roadmap.
• Participate in all Agile ceremonies across assigned engineering teams, including planning, daily standups, story sizing, retrospectives, and serving as the primary product representative in those sessions.
• Proactively identify and resolve impediments that block engineering progress, including requirements gaps, cross-team dependencies, and misaligned stakeholder expectations, keeping teams on task and unblocked.
• Provide occasional support on production issues, partnering with engineering and operations to triage incidents, clarify business impact, and help coordinate resolution and stakeholder communication.
• Define and validate acceptance criteria for delivered features & capabilities, leading and/or participating in user acceptance testing (UAT) and business demos to confirm that software meets stated business requirements before release.
• Develop and maintain a deep working knowledge of the company’s card network data integrations, merchant enrollment processes, transaction processing platform, and internal operational workflows to effectively represent business needs in development conversations.
• Break down large, complex product initiatives into manageable, independently deliverable pieces of work; facilitate story mapping sessions with engineering leads and stakeholders to sequence delivery logically.
• Support the Product Manager(s) in go-to-market planning activities, release communications, and cross-functional coordination as platform features approach production deployment.
• Maintain up-to-date documentation in project management and wiki tools (Jira, Confluence) to ensure requirements, decisions, and roadmap status are accessible and current for all stakeholders.

Product Owner

• Join the Card Core team as we drive one of the largest and most critical integrations in our history.
• The role offers a one of a kind opportunity to transform the servicing ecosystem for the Card business with a focus on smart innovations in automation and scale.
• You’ll play a key role in defining strategy, solving complex challenges, and ensuring seamless integration across critical systems -- impacting processes that drive billions of dollars for the business.

Manager, Product Management – Card Core Team

• Leverage understanding of insurance business, product, local markets and regulatory environments to develop and lead comprehensive state strategies that influence decisions across the organization.
• Understand and communicate the link between PURE’s vision, strategies, and department initiatives through the development of local market strategies to ensure progress towards company objectives.
• Demonstrates a thorough knowledge of company product features and benefits as well as industry product trends.
• Oversee the workflows and projects to achieve target growth and underwriting margin objectives with a focus on member experience.
• Create a roadmap for the implementation of new products, maintenance/enhancement of existing products, and oversight of the analytical monitoring and reporting of state performance.
• Advance the rate review process, including the proposal, filing, communication, implementation, and “Go-To-Market” strategy development of all pricing and product changes.
• Demonstrate knowledge of the regulatory environment and build strong relationships with regulators.
• Partner as a Product contact with internal areas, including underwriting, sales and marketing, claims, legal, finance, and executive leadership teams.
• Maintain current knowledge of competitor actions, industry developments and Member needs.
• Collaborate with other business units to drive innovation in products and achieve company priorities by providing strategic thought leadership.
• Develop and manage the work of analysts that report directly to them (if applicable).
• Mentor and be a thought partner for other managers and analysts across our Product teams.
• Act as a subject matter expert on committees/external panels/forums/rate hearings.

Senior Product Manager – State Management

• Be the Voice of Operational Clarity to Customers
• Attend internal production reviews and gather performance data including On-Time Delivery, NCR status, schedule risks, and change notifications
• Organize and communicate updates to customers in a timely, accurate, and professional manner aligned with company messaging and business interests
• Schedule and lead recurring customer touchpoints, preparing materials using data provided by Operations
• Document customer feedback and route requests to the VP of Operations for prioritization and response
• Communicate capacity, delivery metrics, demand forecasts, and production changes requiring cross-functional leadership engagement
• Escalate production and quality issues to the VP of Operations and communicate resolution status to customers as directed
• Align Cross-Functional Execution
• Serve as the primary liaison between Project Management, Production, Quality, Regulatory, Engineering, and Supply Chain
• Translate customer and business requirements into manufacturing plans through structured communication
• Coordinate with Supply Chain to ensure material readiness and resolve constraints affecting production
• Support and track engineering change orders (ECOs) and product changes; relay updates to customers as directed by leadership
• Communicate customer observations related to product quality and manufacturability; route improvement opportunities appropriately
• Drive Production Readiness & Performance Visibility
• Support production readiness efforts for New Product Introduction (NPI), including coordination of documentation, tooling, and training status updates
• Monitor and analyze production performance metrics such as yield, throughput, First Pass Yield, quality trends, and delivery timelines
• Support dashboard development for Senior Leadership by gathering, formatting, and reporting key metrics
• Maintain and update product documentation including DMRs, BOMs, and work instructions in collaboration with Quality and Engineering
• Participate in internal and external audits supporting FDA (21 CFR Part 820), ISO 13485, and other regulatory requirements
• Operate Within a Quality-Driven System
• Follow the Quality System and all applicable SOPs included in the Training Matrix
• Maintain documentation accuracy and ensure regulatory compliance in all communications and reporting

• Oversight and leadership of the wing-to-wing feature development cycle including build, test, launch, and performance metrics
• Partner with key stakeholders (Product Management, TechOps, Legal, Compliance, and Credit) to identify, develop and prioritize new product features and the pathway to market delivery
• Prepare for and actively participate in PI planning events, ensuring features are groomed and the team has clear direction on priorities/objectives
• Lead projects in Scaled Agile development methodologies - define story acceptance criteria, manage and prioritize the team backlog, collaborate with the Release Train Engineer, Scrum Master, System Architects, developers and other subject matter experts and contribute to the overall team vision and roadmap
• Work with system architect/engineering to understand Enabler work
• Lead product demos and Inspect and Adapt activities
• Coordinate user acceptance testing (UAT) with internal stakeholders, and ensure features are signed-off by Business and Legal/Compliance teams as required
• Work with internal and external UX and UI partners to create screen prototypes/wireframes, gather feedback and adjust to optimize performance
• Provide updates to Senior Leaders and other internal and external stakeholders
• Partner with internal and external groups to gather market intelligence and user VOC and translate the results into detailed product requirements
• Partner with Digital Analytics team to monitor post-release customer/client feedback, analyze and resolve any identified issues
• Perform other duties and/or special projects as assigned

AVP, B2B Digital Product Owner

• Oversight and leadership of the feature development cycle
• Partner with key stakeholders for product feature prioritization
• Lead projects in Scaled Agile development methodologies
• Coordinate user acceptance testing (UAT)
• Collaborate with internal and external UX and UI partners to optimize performance
• Provide updates to senior leaders and stakeholders
• Monitor post-release customer/client feedback with Digital Analytics team

• Build, lead, and develop the Citi Commerce product organization
• Set and own the overall product vision, strategy, and investment priorities for Citi Commerce
• Own the technology investment pipeline and budget at a portfolio level
• Drive senior stakeholder alignment across Strategy, Technology, Digital, Marketing, Analytics, Finance, Legal, and Risk
• Represent the product organization externally with major AdTech and MarTech partners

Head of Product – Director

• Own the product vision, strategy, and quarterly roadmap for NCPI and merchant operations.
• Articulate where we are going, why, in what order, and what we are choosing not to do.
• Coordinate external NCPI development with internal engineering.
• Define integration contracts, acceptance criteria, and handoff processes.
• Ensure both teams are aligned on scope and timeline.
• Own the merchant experience across the operational product surface.
• Identify friction, advocate for usability, and improve the daily experience of merchants using PayJunction.
• Build and maintain the product backlog with strategic intent.
• Prioritize based on business value, cost of delay, and merchant impact.
• Maintain 2-4 sprints of ready work at all times.
• Drive the multi-horizon marketplace strategy: sequence the evolution from NoCode integrations to a full partner ecosystem with clear milestones and measurable outcomes at each stage.
• Conduct product discovery before committing major work.
• Talk to merchants, interview integration partners, analyze support data, review competitive ecosystems.
• Validate before building.
• Write benefit hypotheses for major initiatives and validate outcomes post-ship.
• Own the full cycle: discover, plan, build, ship, measure, learn.
• Collaborate with engineering during sprint planning, refinement, and execution.
• Be available, be clear, and treat developers as partners in building the right thing.
• Communicate proactively with stakeholders.
• Send monthly domain updates.
• Surface trade-offs and sequencing changes before people have to ask.
• Triage all incoming requests in your domain. Accept, defer, decline, or route. Every request gets a visible disposition.

Product Manager, NoCode Marketplace, Merchant Operation

• Build deep understanding of aviation customers, workflows, and user personas, including pilots, dispatchers, patrol teams, and other operators within the DFR ecosystem.
• Translate regulatory, market, and competitive dynamics into product strategy and roadmap priorities, including developments across FAA, FCC, and more.
• Partner closely with Engineering to run technical projects end-to-end and make informed tradeoff decisions across hardware, embedded software, connectivity, and cloud systems.
• Own roadmap sequencing and prioritization for aviation product investments across near-term execution and longer-term product vision.
• Work cross-functionally with Design, Operations, Customer Success, Training, Legal, Compliance, and GTM to ensure the product evolves in ways that support customer outcomes and operational realities.
• Develop sufficient technical fluency in core architecture and subsystems to guide product decisions with credibility and clarity.
• Lead prioritization, scoping, and intake conversations within the engineering team and across adjacent product and engineering groups.
• Represent customer needs and product direction clearly across internal stakeholders, while aligning aviation priorities with broader company strategy.

Senior Product Manager, Aviation

• Own and support product initiatives focused on marketplace growth, booking conversion, and customer experience.
• Partner with SEO/SEM, Brand, and Growth teams to improve traffic efficiency, ROAS, and customer acquisition performance.
• Collaborate with Engineering and third-party partners on marketplace and inventory integrations.
• Translate business needs into clear product requirements, user stories, and prioritized roadmaps.
• Support experimentation efforts including A/B testing, pricing optimization, and conversion analysis.
• Analyze marketplace performance metrics, customer behavior, and funnel data to identify improvement opportunities.
• Partner cross-functionally with Data, Finance, and Franchise Operations teams on strategic initiatives and forecasting.
• Support continuous improvement initiatives by identifying process enhancements and operational efficiencies.
• Contribute to a collaborative work environment that promotes innovation, communication, and accountability.
• Other duties as assigned because every day is different in hospitality!

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