Lead Product Owner, BI – Dealer Portfolio

Caterpillar Inc.

Lead Product Owner for the Dealer Portfolio in the Business Intelligence team at Caterpillar Inc. Driving innovative digital solutions for customers and dealers with a focus on sustainability.

Posted 7/24/2026full-timeChicago • Illinois, Texas • 🇺🇸 United StatesSenior💰 $128,470 - $208,770 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of business analysis, software change request management, and effective communication techniques. Capable of managing software problems and conducting UAT activities to ensure product quality and stakeholder satisfaction.

Highest-signal resume keywords

Business AnalysisSoftware Change Request ManagementEffective CommunicationUAT ActivitiesProblem Resolution Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Analysis TechniquesSoftware Problem ResolutionUAT Design and ImplementationDecision-Making ToolsChange Management

Soft Skills

Stakeholder CommunicationAnalytical ThinkingJudgment and Decision-Making

Industry Keywords

Product IntegrationCustomer SupportField Support CoordinationFeedback ConsolidationMaintenance Problem Documentation

About the role

Key responsibilities & impact

Coordinates with stakeholders and program owners to track and communicate design, development, support, and maintenance problems and solutions.
Identifies, documents, and reports design, reliability and maintenance problems and bugs.
Gathers and consolidates feedback from customers and field staff.
Coordinates with field support specialists and customers to address and resolve problems and expand product usage.
Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues.

Requirements

What you’ll need

Extensive knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs
Ability to recommend solutions that deliver value to stakeholders.
Extensive experience of the decision-making process and associated tools and techniques
Ability to accurately analyze situations and reach productive decisions based on informed judgment.
Extensive understanding of effective communication concepts, tools and techniques
Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Extensive experience of software change request management
Ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
Extensive knowledge of strategies, practices and tools for resolving software problems
Ability to manage software problems in installed software products.
Extensive knowledge of and experience with the business aspects and operation of a software product
Ability to manage install base, current uses, future plans, and product vision.
Extensive knowledge of UAT activities, tasks, tools and techniques
Ability to design, implement and evaluate acceptance tests for end-users.

Benefits

Comp & perks

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement