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Senior Associate, Product Management – Customer Resiliency, Offers Payments
Capital OneProduct Manager focusing on customer resiliency initiatives within Capital One's product management team. Collaborating with teams to enhance payment experiences and support vulnerable customers.
Posted 7/21/2026full-timeMcLean • Illinois, New York, Virginia • 🇺🇸 United StatesSenior💰 $101,100 - $138,400 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, including the ability to translate business strategy into consumer-facing digital products and prioritize feature development roadmaps. Collaborates effectively with cross-functional teams to deliver well-managed product platforms that provide business value.
Highest-signal resume keywords
Product Management ExperienceAgile Development ProcessCross-Functional Team CollaborationFeature Development RoadmapsBusiness Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DesignBusiness AnalysisData ScienceSoftware EngineeringAcceptance Criteria DevelopmentUser Story BreakdownDigital Product DevelopmentFeature Prioritization
Soft Skills
CollaborationCommunicationResearch Skills
Certifications & Qualifications
Bachelor’s DegreeMilitary Experience
Industry Keywords
Digital ExperiencesProduct PlatformsBusiness ValueConsumer Facing Products
About the role
Key responsibilities & impact- Collaborate with tech teams to build comprehensive acceptance criteria
- Breakdown business epics into features and further into user stories
- Own and prioritize feature development roadmaps
- Conduct research and develop features that utilize new and evolving technology
- Collaborate with designers, technologists, data scientists and subject-matter experts
- Deliver well-managed product platforms for customers
- Actively participate in horizontal forums
- Articulate a succinct product roadmap to deliver business value
Requirements
What you’ll need- Bachelor’s degree or military experience
- At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
- Bachelor’s degree in computer science or engineering (Preferred)
- 1+ years translating business strategy or analysis into consumer facing digital products (Preferred)
- 1+ years of experience working on core product platforms powering digital experiences (Preferred)
- 1+ years working with cross-functional teams as a product owner in an agile development process (Preferred)
Benefits
Comp & perks- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.