Pharmacist

• Lead efforts to improve HEDIS medication adherence and other pharmacy quality measures, including but not limited to adherence to antihypertensive, cholesterol-lowering, and diabetes medications.
• Analyze medication adherence data, identify gaps in care, and implement targeted interventions to improve adherence rates.
• Collaborate with healthcare providers, care managers, and other stakeholders to develop and implement strategies that promote adherence to prescribed therapies.
• Conduct medication therapy management (MTM) sessions to address barriers to adherence, provide patient education, and ensure understanding of medication regimens.
• Work directly with patients to identify and resolve issues related to medication adherence, including cost, side effects, and complex dosing schedules.
• Utilize motivational interviewing techniques to encourage patients to adhere to their prescribed medication regimens.
• Monitor and track HEDIS performance metrics, generating reports to assess the effectiveness of interventions and programs.
• Use electronic health records (EHR) and pharmacy data to identify patients at risk of non-adherence and develop action plans.
• Provide regular updates to leadership on progress towards HEDIS goals and make recommendations for improvement.
• Serve as a medication adherence subject matter expert (SME) within the organization.
• Provide training and support to other pharmacists, care managers, and clinical staff on best practices in medication adherence.

Clinical Pharmacist – HEDIS Medication Adherence

• Provide integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care.
• Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
• Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
• Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
• Evaluation of EMR to review: drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to maximize medication adherence and optimize patient outcomes.
• Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
• Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
• Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
• Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
• Productivity monitoring and reporting weekly stats for growth development.
• Overseeing tech's daily activities and verification for accuracy on: delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
• Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
• Supervising communication of support personnel compliant with HIPPA rules and regulations.
• Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
• Direct communication with other health professionals as necessary regarding patient care.
• Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Assist with research projects and peer reviewing articles as needed.
• Identify trends, resolves problems; recommend improvements; implements change.
• Actively participates in process improvement initiatives.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Willing to do whatever is necessary for the betterment of the Company.

Clinical Pharmacist, TN/GA License Required

• Oversee day-to-day operations of freight handling
• Lead and supervise a team of freight handlers and operational staff
• Coordinate the loading, unloading, and handling of freight shipments
• Ensure proper documentation, labeling, and packaging of goods in compliance with regulations
• Plan and prioritize freight operations to meet customer demands and deadlines
• Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues
• Implement quality control measures to ensure accuracy and integrity of freight handling processes
• Conduct regular inspections and audits to maintain high standards of service quality

Data Center Supervisor – Pharmacy B Shift

• Overseeing the day-to-day operations of freight handling.
• Coordinating with various stakeholders and managing operational processes.
• Supervising a team of freight handlers and operational staff.
• Ensuring timely communication and resolution of customer concerns.
• Conducting regular inspections and audits to maintain high standards of service quality.

Data Center Supervisor – Pharmacy A Shift

• Oversee loading and unloading of freight to and from vehicles and containers
• Execute daily inventory cycle counts and replenishment orders
• Install electronic components and cabling into server racks
• Operate material handling equipment such as straddle stackers and electric pallet jacks
• Perform cleanup activities to ensure safety and cleanliness

Lead Pharmacist

• Assisting patients in receiving needed medications to help manage rare and/or chronic diseases
• Accurately enter prescriptions into our system
• Interact directly with healthcare providers
• Juggle multiple tasks without sacrificing attention to detail

Pharmacy Technician – PACE

• Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary).
• Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed.
• Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies.
• Handling customer service inquiries and problems via the telephone.

Outreach Pharmacy Specialist

• Support Medicare and D-SNP coverage review activities
• Enter authorizations and test claims into the pharmacy benefit system
• Handle incoming and outgoing calls from providers and members
• Monitor and answer emails and inquiries regarding pharmacy reviews
• Review daily pharmacy reports for claims processing
• Assist with departmental audits and quality improvement activities

Clinical Pharmacy Specialist – 2

• Responds promptly and professionally to customer inquiries, working to resolve issues efficiently while supporting broader customer service goals
• Collaborates with team members on a variety of projects and assignments, contributing ideas, sharing workload, and supporting team-based problem solving.
• Upholds organizational policies and regulatory requirements, consistently demonstrating ethical conduct and adherence to compliance standards.
• Accurately manages patient records by entering new admissions, updating demographic or status changes, processing refills, transferring patients, and completing required documentation.
• Produces high quality work by maintaining accuracy, attention to detail, and thoroughness across all assigned tasks.
• Delivers exceptional service to hospice partners, ensuring their needs are met with professionalism, empathy, and clear communication.
• Completes all required Skill-Based Learnings to stay current on processes, systems, and professional development expectations.
• Manages a high volume of inbound calls efficiently, providing timely assistance and maintaining a calm, customer focused approach.
• Assists callers with service-related concerns such as package tracking and service failure reporting, including completion of CS report forms.
• Supports local pharmacies by assisting with claims adjudication and contributing to fulfillment operations at designated sites when needed.
• Other duties as assigned.
• May assist with projects related to pharmacy and clinical practice & professional development.

Pharmacy Intern

• Evaluating and managing the selection and utilization of pharmaceuticals
• Supports key clinical pharmacy programs, including Drug Utilization Review (DUR), Drug Information Services (DIS), and formulary management
• Researches and synthesizes detailed clinical data related to pharmaceuticals
• Prepares and presents therapeutic class reviews and drug monograph information to the Pharmacy and Therapeutics Committee
• May review and approve or deny coverage for pharmaceuticals based on medical necessity criteria
• Coordinates with internal stakeholders or health plan medical directors as needed
• Serves as a clinical resource to other pharmacists on areas such as prospective, inpatient and retrospective DURs
• Provides clinical guidance for therapeutic interventions, dosage conversions, and evidence-based medication use

Prior Authorization Clinical Pharmacist

• Providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives
• Working with internal departments, external vendors, and members to evaluate and resolve pharmacy issues
• Providing member support for programs and initiatives.

Pharmacy Technician Representative – MTM

• Serve as the primary coordinator for patient cases
• Ensure smooth progression from referral through therapy completion
• Support specialty pharmacy operations by completing prior authorization documentation, scheduling medication deliveries, and facilitating document retrieval
• Provide exceptional customer service in a phone-based environment
• Perform claim adjudication tasks including prior authorizations, billing, and eligibility checks
• Collaborate with pharmacists, technicians, and healthcare professionals
• Conduct welcome calls and outreach to help new patients successfully onboard
• Maintain accurate, organized patient records from initial contact through benefit verification, therapy initiation, follow-up, and case closure
• Use multiple software platforms to manage authorizations, medication profiles, and patient communication
• Assist with patient questions and serve as backup during high-volume periods

Patient Care Coordinator, Specialty Pharmacy

• Own the patient experience from qualification through successful activation and program start, maintaining engagement throughout onboarding, pharmacy processing, fulfillment, and activation activities.
• Serve as the primary operational contact for patients until successful program activation and start.
• Guide patients through the onboarding and activation process.
• Coordinate timelines, expectations, and next steps across multiple pharmacies.
• Help ensure patients successfully start their therapy or program.
• Maintain operational visibility into patient progression and proactively address delays or barriers to activation.
• Gather and organize onboarding information.
• Support medication transfer coordination and readiness activities.
• Confirm medication schedules, routines, and onboarding preferences.
• Identify and resolve barriers that could delay patient starts.
• Coordinate activation readiness and onboarding follow-up.
• Coordinate activities across Marketing, Pharmacy Operations, Clinical Services, and Technology teams to ensure patients successfully progress through the patient start journey.
• Act as the bridge between patients, caregivers, and pharmacy teams.
• Ensure pharmacy teams receive complete and accurate onboarding information.
• Help create smooth transitions between onboarding, fulfillment, and activation.
• Support operational consistency across multiple pharmacy partners.
• Monitor and manage key patient start metrics including Patient Start Rate, Time to Start, Activation Completion Rate, Patient Reach Rate, and Patient Satisfaction.
• Take ownership of patient progression outcomes and proactively identify opportunities to improve conversion and activation performance.
• Track onboarding progression and patient start performance.
• Maintain operational visibility into patient movement across operational stages.
• Identify workflow bottlenecks and opportunities for improvement.
• Contribute to process development and operational best practices.
• Support reporting and KPI tracking initiatives.
• Support the development and optimization of workflow automation and AI-assisted patient engagement processes to improve scalability and patient experience.

Pharmacy Technician

• Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy.
• Communicates with customers on the telephone and responds quickly and courteously to their needs.
• Enter new and refill prescriptions into operating system in accurate and timely manner to eliminate errors at dispensing.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Demonstrate caring, understanding and courtesy when responding to calls from customers.
• Route calls as appropriate to ensure top level service.
• Ensure all prescriptions assigned for processing are completed in regular shift.
• Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned.
• Develop proficiency in the utilization of all pharmacy systems (ie document imaging, legacy pharmacy computer operating system).
• On an as needed, may assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient.
• Develop and learn cycle in order to meet delivery deadlines.
• Maintain data entry records for cycle medication, fill requests and process cycle medication orders needing renewal in addition to new cycle orders as applicable.
• Other essential functions and duties may be assigned as needed.

Pharmacy Technician, Data Entry

• Coordinate care between physicians, patients, and pharmacies
• Facilitate access to specialty medications for patients with complex disease states
• Review chart notes and perform utilization management on patient/drug specific case basis
• Handle case assignments, review case progress, properly document case notes, and determine case closure
• Provide clinical expertise to prescribers around preferred therapy
• Follow established procedures, processes, and standards for production, productivity, quality, and customer service
• Meet performance targets for speed, efficiency, and quality
• Ensure all external and internal customers receive the level of customer service required by Archimedes

Pharmacist, Utilization Case Manager

• Collaborate with a high performing, multidisciplinary team of professionals across multiple functions to conduct comprehensive medication reviews (CMRs) for high-risk populations
• Conduct assessments of drug interactions
• Identify therapeutic duplications
• Evaluate renal and hepatic dosing adjustments
• Address evidence-based gaps in care
• Support STAR-related pharmacy initiatives
• Identify barriers to medication affordability and adherence

Clinical Pharmacist – MTM

• Acts as a liaison between Finance, Analytics, IT and Pharmacy
• Focus on understanding data content and the business logic behind all data transformation for reporting
• Develop expertise in the data and systems leveraged internally and externally for the Pharmacy Department
• Gather requirements, perform analysis, support the development and testing of processes
• Understand and document the applications, data and associated technologies for the Pharmacy Department

Senior Pharmacy Performance Specialist

• Process new prescriptions, refills, and discontinuations with a high level of accuracy.
• Maintain complete and compliant patient medication profiles.
• Respond to high-volume inbound calls from hospice partners, prescribers, and clinical staff.
• Triage and resolve routine service inquiries, escalating complex issues appropriately.
• Deliver exceptional customer service through clear communication and active listening.
• Apply de-escalation techniques when supporting urgent or emotionally sensitive situations.
• Meet service level, quality, productivity, and documentation standards.
• Utilize pharmacy systems and internal tools to manage workflows and document activity.
• Identify service issues and partner with operations leadership on resolution.
• Participate in training, system updates, and continuous improvement initiatives.

Non-Dispensing Pharmacy Technician

• assist in accurately reading, interpreting and entering prescriptions into the computer system including calculation of doses and assignment of directions and accepting proper insurance payment in a timely fashion
• responsible for routing incomplete or unclear prescriptions to the prescriber for clarification and must also be able to enter incomplete prescription information once clarification has been obtained
• assist with inbound phone calls; interact with customers and cross functional team to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service
• this includes new patient enrollment, verification of insurance coverage and perform benefit investigations and processing of medication orders for both new and existing patients
• requires a working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education, and routine assessment and problem identification with appropriate escalation to a pharmacist
• requires independent and self-directed performance.

Pharmacy Care Technician

• Serve as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients in Mid-Southern Tennessee and surrounding areas.
• Develop and maintain relationships with internal stakeholders including medical sales teams and pharmacy underwriting organization as well as external brokers and consultants.
• Support long-term client retention and growth while achieving Cigna's corporate strategic goals.
• Provide pharmacy products and clinical expertise in support of the Medical Sales teams as well as Pharmacy Implementation organization.
• Work with Cigna Medical teams to support the Pharmacy component of integrated benefits.
• Retain assigned book of business through proactive portfolio management.
• Participate in client meetings and presentations to review client performance.
• Educate and advance the knowledge of pharmacy within the Cigna Medical sales organization.
• Communicate effectively and remove ambiguity.
• Gather and share relevant competitive intelligence in support of retention and new sales efforts.

Pharmacist jobs in Tennessee

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