People Operations

• Deliver exceptional HR support by serving as a trusted resource for colleagues throughout the employee lifecycle.
• Serve as a primary point of contact for People Operations inquiries, providing timely, accurate, and professional support across key areas of the colleague lifecycle.
• Maintain thorough, well‑documented case notes within digital ticketing systems to ensure continuity and service‑level adherence.
• Leverage HR systems and digital tools (e.g., HRIS, ticketing platforms, workflow tools) to resolve inquiries efficiently and accurately.
• Identify recurring issues, inefficiencies, or friction points in People Operations workflows and propose practical solutions.
• Collaborate with HR Business Partners, Recruiting, Payroll, Benefits, and other teams to ensure smooth handoffs and aligned service delivery.
• Participate in team initiatives, audits, reporting, or special projects as needed.

People Operations Coordinator

• facilitate the development process of private label product
• support the Designer/Design Director with in-house developments for Free-est product line
• focus around Free-est cut & sew Knits and Free-est Sweaters
• actively participate in helping to design seasonal collections
• sketching, sewing/ mocking/making original ideas for key meetings
• support the team with any design and operational related tasks
• contribute to the creation, development, and execution of own brand product appropriate for Free People Free-est team
• assist in creating product that represents the unique style of the Free-est customer
• assist to the design process including sketching new ideas with the help of procreate or/and Adobe Illustrator programs
• researching new trends and ideas as well as utilizing ai platforms to increase creative research
• maintain an active role in the weekly Design Flow Meetings
• take notes and follow up on all outstanding issues upon aligning with manager
• support seasonal development calendar in partnership with the Free-est design team
• execute specific design development projects as assigned by the Designer/Design Director
• assist in the development and execution of all design packages and participate in all follow-up communication related to each package in partnership with the Design Coordinator & Product Development team
• assist in completing technical sketches for domestic and overseas programs
• manage all sketch updates
• set up spec sheets for all private label product & assist Designers with all developments & communication as needed
• manage development and execution of all design packages and participate in all follow-up communication related to each package in partnership with the Design Coordinator & Product Development team
• communicate fit and construction details to cross-functional partners by managing weekly fit notes recap
• alert Design Coordinator & Product Development team of any major changes made during fit and facilitate follow up conversations when needed
• participate in research and report on industry trend direction, color direction, and fabric innovations that can relate to the Free People target customer
• execute original design ideas through draped & sewn mocks to communicate design’s vision in key meetings when needed
• support Designer/Design Director & collaborate closely with entire Free-est team on innovative presentation layouts for key design meetings

Design Assistant

• Serve as an advisor and hands-on partner to leadership teams, aligning people strategies with business objectives.
• Shape the employee lifecycle, including performance management and leadership coaching.
• Provide real-time problem-solving for management challenges.
• Support managers in identifying performance gaps and executing the Performance Review cycle.
• Partner in designing leadership development programs and managing external training vendors.
• Lead Employee Experience Surveys, translate data into reports and actionable strategies.
• Drive action planning process for Employee Experience Survey feedback.
• Serve as the primary mediator for interpersonal conflicts and lead workplace investigations.
• Maintain and interpret company policies, providing guidance on ER cases.

Senior People Business Partner

• Define and lead the global People Experience vision aligned to business strategy and company culture.
• Design employee experiences across key lifecycle moments, targeted to specific employee groups.
• Lead change strategy and execution for enterprise-wide transformations.
• Own employee listening strategy including engagement surveys, pulse surveys, focus groups, sentiment analysis, and targeted diagnostics.
• Partner with Internal Communications and executives to create compelling narratives during change.
• Establish KPIs for employee experience and change effectiveness.
• Build and lead a high-performing global center of excellence team.

Global Head of People Experience – Orthopedics

• take a lead role in strengthening relationships with clients
• drive market impact through business development in a highly collaborative environment
• provide leadership in the delivery of engagements
• partner with strategic clients to shape the future of the HR function
• develop strategies and do the practical roll up your sleeves implementation work
• build lasting relationships with clients and within the community

Senior Manager – Business Performance Improvement, People & Change, HR Transformation

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Stylist

• take a lead role in strengthening our relationships with clients
• drive market impact through business development in a highly collaborative environment
• provide leadership in the delivery of engagements
• partner with strategic clients to shape the future of the HR function
• develop strategies and implement practical roll up your sleeves work to help HR leadership team deliver business outcomes
• build lasting relationships with clients as an ambassador of Protiviti in the market
• mentor and provide growth and development to teams

Senior Manager – Business Performance Improvement, HR Transformation

• Own the LDP spreadsheet — chase costings from vendors, keep your manager in the loop on every open cost, and cross-check with the PD team to build costing expertise.
• Manage freight offer collection, system entry and rates input to buy sheets.
• Drive freight offer collection from quote to system entry, regularly adding rates into buy sheets.
• Collecting, logging, and organizing mail promptly for sample distribution and component approvals.
• Help create color spec files for SMS orders.
• Manage customs import data with vendors, ensuring all is provided correctly and accounted for and communicated to the Compliance team.
• Adjust the buy sheets for the relevant months with latest tariff/duty rates.
• Ensure that weekly T&As and Sample Trackers are received, reviewed, and analyzed to ensure the most accurate information is being reported, keeping production deadlines on time and prepped for weekly meetings.
• Escalate issues that impact delivery, coordinate and analyze solutions with both internal and external partners.
• Track and manage catalog, SMS, TOP and photo samples.
• Work closely with wholesale and sample management teams to ensure SMS are delivered on time, accounted for and distributed for show deadlines.
• Keep sample database up to date for cataloguing development samples.
• Work with internal teams to ensure products are handed to the studio, merchandising teams and wholesale teams to meet deadlines.

Assistant PD and Production Coordinator

• Identify emerging fashion trends, and translate them into concept direction that feels relevant, aspirational, and brand-right for the Free People customer.
• Develop monthly concept direction for Jackets & Outerwear, including silhouette, fabric, wash, trim, artwork, and embellishment ideas.
• Create and communicate design ideas through sketching, digital tools, draped or sewn mock-ups, AI-assisted exploration when appropriate, and other visual communication methods.
• Edit the assortment to create a thoughtful balance of ideas against the business lineplan, ensuring the category has range, newness, emotional product, and commercial clarity.
• Create compelling, presentation-ready digital decks on a monthly basis for design leadership, with an eye toward elevation, clarity, and efficiency.
• Lead technical design setups with strong attention to detail, ensuring accuracy across technical sketches, BOMs, design packages, construction notes, pattern translation, and handoff to Technical Design.
• Attend fittings and contribute to fit, construction, proportion, and detail problem-solving throughout the development process.
• Partner closely with Merchandising, Product Development, Technical Design, Production, and Sourcing to ensure designs are creative, executable, and aligned with business objectives.
• Mentor and guide junior team members through research, sketching, design development, package execution, technical accuracy, and day-to-day priorities.
• Communicate ideas clearly and collaboratively in key meetings, inspiring confidence across Design, Merchandising, Production, and leadership partners.
• Bring flexibility, curiosity, positivity, and a generous creative spirit to the team and the work

Senior Designer – Jackets & Outerwear

• Lead the development and delivery of data-driven insights that inform workforce strategy.
• Engage senior HR and business stakeholders to shape how they think about problems.
• Take accountability for the integrity and governance of people data within the domain.
• Develop well-reasoned, evidence-based recommendations.
• Provide ongoing coaching and quality review for junior analysts.
• Proactively identify where existing approaches are insufficient and develop new ones.

Manager, People Analytics – Insights

• Serve as the senior People partner for an assigned business portfolio, translating strategy into practical people plans that support growth, performance, retention, and organizational health.
• Lead workforce planning and organizational design work, including headcount planning, critical-role identification, succession planning, team structures, spans and layers, role clarity, and operating rhythms.
• Coach executives, directors, managers, and frontline leaders on leadership effectiveness, performance accountability, feedback, team dynamics, conflict resolution, and change leadership.
• Drive talent routines such as performance calibration, promotion readiness, talent assessment, career development, engagement action planning, and manager enablement.
• Use people analytics from engagement, attrition, performance, hiring, exits, retention, attendance, and team health signals to identify trends, diagnose root causes, and recommend action.
• Partner with Total Rewards, Finance, Talent Acquisition, and business leaders on compensation, leveling, incentive or bonus considerations, offer strategy, retention risks, and pay equity considerations.
• Navigate employee relations, performance, conduct, policy, and organizational risk matters with sound judgment, strong documentation, legal partnership, and a bias toward durable resolution.
• Champion Evolve’s culture and values while helping leaders create high-performing teams where teammates understand priorities, receive meaningful feedback, grow their careers, and can do their best work.

• Analyze workforce, talent, and engagement data to identify trends, patterns, and insights
• Produce and maintain standard and ad-hoc reports, dashboards, and metrics
• Ensure accuracy, consistency, and reliability of data across people systems
• Translate data into clear insights and observations
• Provide analytical support to workforce planning, listening, and enterprise demand planning activities
• Support internal and external benchmarking, trend monitoring, and comparative analysis
• Work with HR systems and data owners to support data extraction, validation, and reporting processes
• Identify opportunities to improve data, reporting, and analytics processes

Senior Analyst, People Analytics & Insights

• Create original artwork, layouts, and colorways using a blend of traditional techniques and digital tools.
• Develop graphic and embellishment layouts, provide colorway options, and collaborate with the color team.
• Work closely with product development and technical designers to align on costing and file setup.
• Generate CADs to communicate print placements on garments and create clear technical packages.
• Partner with the Design Director to execute the seasonal textile vision for graphics and craft.
• Stay informed on the latest fashion trends and incorporate them into designs.
• Collaborate with design and buying teams to address key graphic and embellishment needs.
• Manage email correspondence, maintain clear communication with internal teams, vendors, and partners.
• Keep track of development progress and organize bought samples.
• Maintain an organized workspace and file folders for easy access.

Senior Designer – Apparel Graphics, Craft

• Support the launch and systematizing of a new People Team requests automation process and system
• Assist in automating and streamlining employment verification workflows and documentation practices
• Conduct vendor comparison research and organize findings to support People Team operational decision-making
• Provide administrative and operational support for performance review cycles
• Identify, document, and refine standard operating procedures (SOPs) and other operational processes
• Support updates and organizational efforts related to Branch’s Payroll Playbook and associated operational processes
• Assist with implementation activities tied to new People Team vendors and systems
• Provide operational, administrative, and project-based support across the People Team as business needs evolve
• Contribute to continuous improvement efforts focused on scalability, organization, efficiency, and employee experience

People Intern

• Serve as a trusted point of contact for employee relations matters, workplace concerns, and conflict resolution, applying sound judgment, empathy, and discretion.
• Conduct and support employee relations investigations, including concerns related to workplace conduct, harassment, discrimination, and policy violations; gather documentation, conduct interviews, summarize findings, and prepare recommendations.
• Coach managers through difficult conversations, performance concerns, and corrective action, ensuring consistent and fair application of policy.
• Maintain accurate, confidential employee relations documentation and partner with People & Culture leadership and legal counsel on complex or escalated matters.
• Identify patterns and root causes from employee relations activity and recommend policy, training, or process improvements.
• Manage the engagement survey lifecycle, including pulse surveys, annual engagement surveys, and stay and exit interviews, and translate findings into clear, prioritized action plans with leaders.
• Manage key employee lifecycle touchpoints, including onboarding, first-90-day check-ins, internal transitions, and offboarding, to ensure consistent and positive employee experience.
• Design and run recognition, milestone, and connection programs that reinforce our values and strengthen community across a distributed workforce.
• Serve as the People & Culture partner to Employee Resource Groups (ERGs), supporting group leaders with structure, programming, budget guidance, and connection to broader organizational initiatives.
• Build and deliver manager enablement content and facilitate workshops, listening sessions, and team-effectiveness conversations that strengthen leadership capability and collaboration across teams.

People & Culture Business Partner

• Lead the design and execution of transformation initiatives
• Own significant workstreams within a broader transformation roadmap
• Diagnose structural inefficiencies and redesign processes
• Implement scalable, AI-enabled solutions
• Partner closely with COEs, People Business Partners, Product, Engineering, and Operations teams globally
• Facilitate cross-functional working sessions

People Operations jobs in Pennsylvania

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People Operations Coordinator

Design Assistant

Senior People Business Partner

Global Head of People Experience – Orthopedics

Senior Manager – Business Performance Improvement, People & Change, HR Transformation

Stylist

Senior Manager – Business Performance Improvement, HR Transformation

Assistant PD and Production Coordinator

Senior Designer – Jackets & Outerwear

Manager, People Analytics – Insights

Senior People Business Partner

Senior Analyst, People Analytics & Insights

Senior Designer – Apparel Graphics, Craft

People Intern

People & Culture Business Partner

Senior People Transformation Strategist