People Operations Coordinator

Axia Women's Health

HR Support Coordinator for Axia Women’s Health providing colleague lifecycle support. Managing inquiries and improving HR processes in a remote environment.

Posted 7/21/2026full-timeRemote • New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR support and People Operations, with a strong focus on customer service, process improvement, and effective communication. Proficient in leveraging HR systems and digital tools to enhance service delivery and operational efficiency.

Highest-signal resume keywords

HR Support ExperienceCustomer Service MindsetProcess Improvement MethodologiesOrganizational SkillsDigital Ticketing Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HR ProcessesData AnalysisLean Six SigmaExcel SkillsCase Documentation

Soft Skills

Written CommunicationResponsivenessAdaptabilityCuriosityProfessionalism

Tools & Technologies

HRISUKGDigital Ticketing PlatformsWorkflow Tools

Industry Keywords

People OperationsHealthcare EnvironmentMulti-Location SupportHigh-Volume Environment

About the role

Key responsibilities & impact

Deliver exceptional HR support by serving as a trusted resource for colleagues throughout the employee lifecycle.
Serve as a primary point of contact for People Operations inquiries, providing timely, accurate, and professional support across key areas of the colleague lifecycle.
Maintain thorough, well‑documented case notes within digital ticketing systems to ensure continuity and service‑level adherence.
Leverage HR systems and digital tools (e.g., HRIS, ticketing platforms, workflow tools) to resolve inquiries efficiently and accurately.
Identify recurring issues, inefficiencies, or friction points in People Operations workflows and propose practical solutions.
Collaborate with HR Business Partners, Recruiting, Payroll, Benefits, and other teams to ensure smooth handoffs and aligned service delivery.
Participate in team initiatives, audits, reporting, or special projects as needed.

Requirements

What you’ll need

1-3 years of experience in a HR support, People Operations, or service-delivery role
Experience supporting HR processes in a healthcare, multi-location, or high-volume environment
Prior experience in a customer service or operations-focused role strongly preferred
Experience with Lean Six Sigma or other continuous improvement methodologies is preferred
Strong customer service mindset with a focus on responsiveness, professionalism, and clarity
Excellent written communication skills, with the ability to adapt tone for diverse audiences
Comfort working in digital, remote‑first environments with multiple systems and tools
Demonstrated ability to identify process inefficiencies and suggest improvements
Strong organizational skills and ability to manage multiple priorities in a deadline‑driven environment
Beginner to intermediate Excel skills (e.g., filters, lookups, basic data analysis)
Familiarity with HR systems and tools, preferably UKG and digital ticketing platforms.
Curiosity, adaptability, and willingness to learn new technologies and processes.

Benefits

Comp & perks

401(k) with company match
Generous PTO offering with additional time off for volunteering
Choice of multiple medical insurance plans to best meet your needs
Access to Axia providers at little to no cost through Axia’s medical insurance
Axia-paid life insurance, short term and long term disability
Free counseling for colleagues and family members, including parents and parents-in-law
Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!