People Operations

• Design and run the operating system of the People team: the people calendar, planning cadences, process documentation, and review rhythms that let the function scale
• Build the accountability infrastructure that keeps priorities clear, progress tracked and delivery consistent across the team
• Own people policies, handbooks, and operational documentation, keeping them current and accessible
• Take a systems and operational approach to the entire employee lifecycle and experience
• Build and maintain people analytics capabilities — ensuring data integrity, reporting accuracy, and strong governance across people systems and the full employee lifecycle
• Ensure compliance with multi-state employment laws, audits, and reporting requirements
• Set the People team's systems, automation, and AI priorities — define the needs, use cases, and success metrics
• Work closely across the People, Talent, IT, Finance, and Product teams to ensure shared processes are well-designed, documented, and consistently executed

Director, People Operations, Data and Technology

• Collaborate with stakeholders to gather and analyze business requirements related to PeopleSoft applications and Oracle platforms
• Translate business requirements into detailed functional and technical specifications
• Assist development and administration teams to configure and customize applications to align with organizational needs
• Design and document system architectures
• Collaborate with cross-functional teams to integrate software solutions with other enterprise systems
• Collaborate with quality assurance teams to ensure the reliability and accuracy of software solutions
• Investigate and resolve issues related to PeopleSoft applications, providing timely and effective support
• Collaborate with technical teams to address and mitigate post-implementation challenges
• Create and maintain comprehensive technical documentation, including system design specifications, configuration details, and troubleshooting procedures
• Facilitate knowledge transfer sessions to ensure team members are well-equipped to manage PeopleSoft systems

PeopleSoft Functional Analyst

• In collaboration with the store team, the Assistant Visual Manager supports the selling, service, and operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer.
• Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
• Involves entire team in selling and visual initiatives that enhance the customer experience; encourages employees to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
• Takes a forward-thinking approach to the customer experience through in-store marketing, merchandising, display, and outfitting to create a compelling store environment
• Trains the team on store processes, merchandise placement, and standards; provides timely and specific employee feedback to create a culture of action and accountability
• Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibits strong decision-making and multi-tasking capabilities
• Supports the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitates thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
• Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business
• Manages the visual direction from planning through execution to meet company expectations, budgets, and timeline; utilizes reporting tools to identify business opportunities with product placement, outfitting, and stock levels
• Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Current and responds to interoffice communication while ensuring important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
• Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
• Fosters a culture of strong communication and teamwork in order to ensure a balance of operational and visual priorities and to facilitate problem-solving

Assistant Visual Manager

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Maintains Free People’s visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s reship
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Stylist

• Own the strategy, architecture, and evolution of People operation, technology and analytics.
• Design end-to-end workflows across hiring, HRIS management, and the employee lifecycle so they’re simple, scalable, auditable, and built to last.
• Own the operating model for People Ops – from onboarding and offboarding to HRIS management – and keep our processes efficient and scalable as we grow across geographies and headcount.
• Manage and optimize our PEO relationships, overseeing payroll and benefits execution while holding the vendor accountable for quality and accuracy.
• Drive compliance and risk management. Own our HR compliance posture. Keep policies current, ensure we're audit-ready, and know when to escalate.
• Own and evolve our HR tech stack. Drive improvements that reduce manual work and improve data accuracy.
• Own headcount reporting, attrition analysis, and the core metrics leadership relies on.
• Build and lead a high-performing team. Manage and develop a small People Ops team.

Director, People Operations

• Serve as a strategic People Partner to leaders across an assigned portfolio of programs and departments, with accountability for driving the people agenda and talent strategy.
• Partner with leaders and the People Team to develop and execute people strategies related to performance management, organizational design, change management, employee engagement, and workforce planning.
• Deliver a seamless People Team experience by coordinating and influencing key partners across Talent Acquisition, Total Rewards, People Operations, and Employee Experience to meet business and employee needs.
• Coach and advise leaders to strengthen team effectiveness, leadership capability, and organizational performance.
• Lead annual compensation, performance review, and talent planning processes, while supporting engagement, diversity, equity, and inclusion (DEI) goals and other people-related initiatives.
• Partner with People Team experts to design and implement DEI strategies, programs, metrics, and solutions that advance an inclusive workplace.
• Translate organizational strategy into talent plans by identifying future workforce needs and partnering with leaders to attract, develop, retain, and deploy talent.
• Proactively assess organizational needs and lead change initiatives that align team structures, talent, and capabilities with business priorities.
• Drive long-term organizational and talent strategies, including organizational design, leadership effectiveness, and change management efforts that improve impact and scalability.
• Leverage HR technology and people analytics to identify trends, inform decisions, and proactively address workforce challenges and opportunities.
• Monitor and improve key people metrics, including engagement, retention, diversity, inclusion, learning, and leadership effectiveness.
• Lead workforce planning efforts, partnering with leaders to forecast talent needs and align hiring and talent strategies with organizational objectives.
• Assist as needed with Recruitment.

Senior People Partner

• Collaborates with the management team in supervision of store operations
• Drives sales and builds awareness of key metrics
• Contributes to the development of others
• Acts as a brand ambassador reflecting company values
• Creates selling initiatives to enhance customer experience
• Delivers a seamless, omni-channel shopping experience
• Participates in daily office procedures and store maintenance
• Engages employees to encourage open dialogue

Key Holder

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
• Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
• Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

• Lead the strategy, roadmap, and execution for People operations, systems, and data at Ironclad.
• Own and modernize the core People infrastructure, including HR systems, workflows, data governance, and reporting foundations.
• Partner with Finance, IT, and cross-functional operators to improve the architecture connecting headcount, org, payroll, recruiting, and planning data.
• Build a more scalable operating model for People by simplifying processes, clarifying ownership, reducing manual work, and strengthening documentation and controls.
• Drive workforce data quality and establish clear governance for core employee, organizational, and planning data.
• Lead People analytics and executive reporting, translating complex data into clear insights, tradeoffs, and recommendations for business and People leaders.
• Build planning rhythms and operating mechanisms that improve prioritization, execution, and follow-through across the People team.
• Identify and operationalize high-value opportunities to use AI and automation across People workflows, with an emphasis on reliability, governance, and measurable business impact.
• Serve as a strategic thought partner to the Chief People Officer and the People leadership team on organizational health, capacity, workforce planning, and operating effectiveness.
• Hire, develop, and lead a high-performing team across People Operations, systems, analytics, and program execution.
• Establish a culture of accountability, service orientation, experimentation, and continuous improvement.
• Ensure operational excellence across core People processes, including compliance-sensitive workflows, audits, documentation standards, and change management.

Senior Director, People Operations, Systems & Data

• Acts as a brand ambassador and reflects the company values
• Creates selling initiatives that enhance the customer experience
• Guides the team to prioritize customer service and styling recommendations
• Participates as the manager-on-duty by driving engagement in each zone
• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Sustains daily operating standards by assessing sales forecasting and supporting scheduling and payroll
• Collaborates with key partners to execute shipment processing, restocking, and placement of product
• Leads with an inclusive and people-first philosophy; engages employees at all levels
• Stays current and responds to interoffice communication

Assistant Store Manager

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
• Takes responsibility for own development and professional growth while considering role replacement for career progression

Free People Stylist

• Proactively builds positive relationships and facilitates thoughtful dialogue
• Identifies source of problems leveraging data and insights and develops solutions
• Hands-on in Executive Coaching, Workforce Planning, and Talent Management initiatives
• Thinks like a business leader with deep understanding of HR fundamentals

Senior Principal People Partner

• Create and maintain HR policies, SOPs, training materials, employee communications, and internal documentation through Confluence.
• Coordinate onboarding administration, including new hire paperwork, and system setup.
• Serve as the first point of contact for employee questions regarding HR policies, benefits, timekeeping, and HR systems.
• Administer and maintain employee records, HRIS data, personnel files, and organizational documentation to ensure accuracy and compliance.
• Support HR compliance activities, including audits, required postings, I-9s, document retention, and employment law requirements.
• Support workplace safety initiatives by administering safety training, tracking and reporting incidents, and following up on required compliance activities.
• Serve as a resource for hourly employees by providing guidance on Rippling, timekeeping, meal and rest break requirements, and wage and hour compliance.
• Continuously improve People Operations processes by identifying opportunities to increase efficiency, enhance the employee experience, and scale HR programs.

People Operations Specialist

• Own onboarding and pre-boarding end-to-end by ensuring all logistics, systems, and manager plans are in place, tracking Day 1, Week 1, and 30/90-day milestones, and flagging risks early.
• Run recruiting coordination at a high bar by scheduling interviews, managing candidate experience, and partnering with the Head of People and hiring managers to ensure speed, organization, and strong communication throughout the process.
• Drive offboarding execution by managing separation workflows, documentation, and cross-functional coordination with IT, Finance, and managers.
• Operate and improve People systems by maintaining data accuracy across tools (Gusto, Windmill, etc.), supporting payroll and benefits, and identifying opportunities to streamline workflows.
• Manage the SF office and employee experience by overseeing office operations, vendors, events, and ensuring a high-quality in-office and remote experience.
• Support People analytics and reporting by maintaining dashboards (headcount, attrition, onboarding progress), tracking operational metrics, and contributing to monthly People recaps.
• Lead end-to-end planning of team and company off-sites and created meaningful employee experiences through recognition programs, key milestones, and surprise & delight initiatives

People Ops

• Collaborating with the People Ops team to build and maintain processes related to the following: talent acquisition, employee lifecycle, learning and professional development programs, talent management, onboarding and data accuracy
• Oversee daily People operations, ensuring smooth execution of policies, procedures, compliance and culture-championing
• Support day-to-day administration of our People programs (including but not limited to employee life cycle support from onboarding to offboarding, etc.)
• Serve as an internal resource to assist team members in meeting employee needs, using outside resources when appropriate
• Serve as a point of contact for staff to address concerns, questions, or feedback
• Support in identifying and implementing effective and efficient benefit administration and HR processes to ensure a positive employee experience
• Act as a first-line of support for employees
• Maintain HR management systems for accuracy and efficiency
• Help sustain a cohesive and inclusive company culture in a remote environment
• Lead new hire orientations/onboarding process

People Operations Manager

• Lead and grow a high-performing People Operations team, overseeing HR compliance, workforce changes, employee data integrity, and end-to-end employee lifecycle processes across a geographically distributed, multi-brand workforce.
• Establish and continuously improve HR policies, SOPs, and process documentation to create clarity and consistency for employees and managers company-wide.
• Drive HR compliance across all U.S. states and international jurisdictions, staying ahead of regulatory changes, employment law updates, and audit requirements to protect the company and create a fair, consistent employee experience.
• Identify and eliminate operational friction; drive automation where it creates real leverage.
• Partner with Finance and HRIS teams on headcount planning, executive reporting, and other high-stakes projects.
• Serve as a trusted operational partner to HRBPs, Talent Acquisition, Total Rewards, Talent & Org Development, Internal Communications, Employee Relations, and the broader People leadership team.
• Lead People Operations contributions to M&A integrations, including due diligence, integration planning, and onboarding of acquired employee populations across our brands.
• Build and maintain a strong vendor ecosystem for HR technology, benefits administration, and compliance tools, ensuring we’re leveraging best-in-class solutions as we scale.
• Build and evolve scalable global processes that add efficiency and accuracy.
• Lead project and program management across the employee lifecycle, ensuring initiatives land consistently across brands, geographies, and teams. Key programs include but are not limited to onboarding, global mobility and immigration, international expansion, talent acquisition operations, offboarding, and other key project priorities.

• Lead the global People Systems function, ensuring optimal performance, integration, and utilization of HR technology, with a focus on Workday.
• Drive strategic initiatives, system enhancements, and process improvements to support the company's global People operations.
• Strong preference for candidates in Eastern or Central U.S. time zones.

Director, Global People Systems

• Supports the selling, service, and operations of the store to achieve an engaging and inspiring environment.
• Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer.
• Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way.
• Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications.
• Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability.
• Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart.
• Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels.

• Serve as a first point of contact for employee questions related to benefits, policies, and general People topics, across NYC, SF & Remote locations
• Support culture and engagement initiatives, including events, recognition programs, and internal communications
• Help ensure a positive, well-organized employee experience at every touchpoint
• Own day-to-day People Operations administration: payroll, benefits enrollment, leave tracking, and HRIS data integrity
• Identify gaps or inefficiencies in existing people processes and help design simple, scalable solutions
• Build and maintain documentation, playbooks, and internal FAQs that support consistency as the team grows
• Coordinate and continuously improve the new hire onboarding experience, from offer acceptance through first 90 days
• Manage offboarding processes, including exit logistics, documentation, and knowledge transfer
• Partner closely with managers and leaders to support performance processes, org changes, and team needs
• Support compliance with employment laws and regulations across the states
• Help prepare reports and track People Ops metrics (headcount, time-to-hire, etc.)

People Operations jobs in California

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Director, People Operations, Data and Technology

PeopleSoft Functional Analyst

Assistant Visual Manager

Stylist

Director, People Operations

Senior People Partner

Key Holder

Key Holder

Senior Director, People Operations, Systems & Data

Assistant Store Manager

Key Holder

Free People Stylist

Senior Principal People Partner

People Operations Specialist

People Ops

People Operations Manager

Director, People Operations

Director, Global People Systems

Assistant Store Manager

People Operations Specialist