Director, People Operations

Collectors

Director of People Operations at Collectors overseeing systems and HR for a multi-brand global organization. Leading a team to modernize operations and ensure compliance across employee lifecycle processes.

Posted 7/7/2026full-timeSanta Ana • California, Florida, New Jersey, New York, Texas • 🇺🇸 United StatesLead💰 $163,000 - $267,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and grow a high-performing People Operations team, overseeing HR compliance, workforce changes, employee data integrity, and end-to-end employee lifecycle processes across a geographically distributed, multi-brand workforce.
Establish and continuously improve HR policies, SOPs, and process documentation to create clarity and consistency for employees and managers company-wide.
Drive HR compliance across all U.S. states and international jurisdictions, staying ahead of regulatory changes, employment law updates, and audit requirements to protect the company and create a fair, consistent employee experience.
Identify and eliminate operational friction; drive automation where it creates real leverage.
Partner with Finance and HRIS teams on headcount planning, executive reporting, and other high-stakes projects.
Serve as a trusted operational partner to HRBPs, Talent Acquisition, Total Rewards, Talent & Org Development, Internal Communications, Employee Relations, and the broader People leadership team.
Lead People Operations contributions to M&A integrations, including due diligence, integration planning, and onboarding of acquired employee populations across our brands.
Build and maintain a strong vendor ecosystem for HR technology, benefits administration, and compliance tools, ensuring we’re leveraging best-in-class solutions as we scale.
Build and evolve scalable global processes that add efficiency and accuracy.
Lead project and program management across the employee lifecycle, ensuring initiatives land consistently across brands, geographies, and teams. Key programs include but are not limited to onboarding, global mobility and immigration, international expansion, talent acquisition operations, offboarding, and other key project priorities.

Requirements

What you’ll need

12+ years of progressive HR experience, with at least 4 years leading a People Operations or HR Operations function at a mid-to-large company;
Proven track record of building scalable HR processes and infrastructure in complex, multi-state or global settings, with a focus on consistency, compliance, and the employee experience.
Strong knowledge of U.S. employment law and HR compliance across multiple states; experience with international HR is a plus.
Highly analytical and data-fluent: you can dive into the data to understand how things are working and where they can be improved.
Experience with M&A integrations, including HR due diligence and the people-side of change management across acquired entities.
Familiarity with operations-heavy, hourly/production workforce environments alongside a professional/corporate employee base is preferred.
Bachelor’s degree in Human Resources, Business, or a related field preferred; SHRM-SCP, SPHR, or equivalent HR certification is a plus.

Benefits

Comp & perks

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision.
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
401(k) Matching Plan: We are proud to offer a competitive 401(k) matching plan to support your future financial goals.
Vacation: All salaried employees are eligible for flexible time-off.
Holiday Pay: All regular, full-time employees are eligible for ten company-paid holidays.
Employee Discounts: Employees receive discounts on select grading services for approved submissions.
Flexible Hours: Many of our teams offer flexible schedules and will work with you to accommodate your needs.
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HR ComplianceEmployee Lifecycle ManagementData AnalysisProcess DocumentationProject ManagementHeadcount PlanningChange ManagementOnboardingGlobal MobilityBenefits Administration

Soft Skills

Analytical ThinkingOperational PartnershipCommunicationProblem SolvingTeam Leadership

Certifications

SHRM-SCPSPHRBachelor’s Degree in Human Resources