Senior Director, People Operations, Systems & Data

Ironclad

Senior Director leading People Operations and Systems at Ironclad, improving operational efficiency and workforce data quality through strategic partnerships and innovative solutions.

Posted 7/10/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $245,000 - $265,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the strategy, roadmap, and execution for People operations, systems, and data at Ironclad.
Own and modernize the core People infrastructure, including HR systems, workflows, data governance, and reporting foundations.
Partner with Finance, IT, and cross-functional operators to improve the architecture connecting headcount, org, payroll, recruiting, and planning data.
Build a more scalable operating model for People by simplifying processes, clarifying ownership, reducing manual work, and strengthening documentation and controls.
Drive workforce data quality and establish clear governance for core employee, organizational, and planning data.
Lead People analytics and executive reporting, translating complex data into clear insights, tradeoffs, and recommendations for business and People leaders.
Build planning rhythms and operating mechanisms that improve prioritization, execution, and follow-through across the People team.
Identify and operationalize high-value opportunities to use AI and automation across People workflows, with an emphasis on reliability, governance, and measurable business impact.
Serve as a strategic thought partner to the Chief People Officer and the People leadership team on organizational health, capacity, workforce planning, and operating effectiveness.
Hire, develop, and lead a high-performing team across People Operations, systems, analytics, and program execution.
Establish a culture of accountability, service orientation, experimentation, and continuous improvement.
Ensure operational excellence across core People processes, including compliance-sensitive workflows, audits, documentation standards, and change management.

Requirements

What you’ll need

10+ years of progressive leadership experience across People Operations, People Systems, HR Technology, Workforce Planning, Business Operations, or a related field in a high-growth environment.
4+ years leading managers and building high-performing operational, systems, or analytics teams.
Deep experience with HRIS, payroll, planning, and adjacent enterprise systems, along with a strong understanding of how data should flow across them.
Strong analytical fluency, including experience designing reporting frameworks, identifying root causes, and translating data into executive-level decisions.
Proven success leading systems implementations, process redesign, or operating-model improvements that materially improved scale, quality, or speed.
Experience building strong cross-functional partnerships with Finance, IT, Talent Acquisition, and business leaders.
Demonstrated judgment in balancing service, rigor, speed, and change management in a dynamic environment.
A practical, hands-on orientation: you can move between strategic design, operational detail, and executive influence with ease.
Clear point of view on how AI and automation can improve People work, paired with discipline around governance, quality, and adoption.
Excellent communication skills, with the ability to bring clarity to ambiguity and align stakeholders around decisions.
A builder’s mindset, strong ownership instincts, and high standards for execution.

Benefits

Comp & perks

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR TechnologyWorkforce PlanningData AnalyticsProcess RedesignReporting FrameworksSystems ImplementationPayroll ManagementChange ManagementAI IntegrationOperational Excellence

Soft Skills

Excellent CommunicationStrategic ThinkingService OrientationJudgment in Dynamic EnvironmentsOwnership Mindset