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Assistant Store Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Assistant Store Manager at Free People supporting store operations and customer service experience. Engaging and inspiring environment aiming to enhance customer relationships and sales initiatives.
About the role
Key responsibilities & impact- Supports the selling, service, and operations of the store to achieve an engaging and inspiring environment.
- Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer.
- Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way.
- Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications.
- Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability.
- Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart.
- Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels.
Requirements
What you’ll need- Love for the FP brand
- 1+ years store leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales AnalysisProduct PlacementStock ManagementCustomer EngagementOmni-Channel Experience
Soft Skills
Team PlayerEagerness to LearnEffective CommunicationRelationship BuildingFeedback Delivery