Assistant Store Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Store Manager at Free People supporting store operations and customer service experience. Engaging and inspiring environment aiming to enhance customer relationships and sales initiatives.

Posted 7/3/2026full-timeIrvine • California • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in store operations, focusing on customer engagement and team development. Utilizes tools for sales analysis and fosters a culture of accountability to achieve store goals.

Highest-signal resume keywords

Store Leadership ExperienceCustomer Service ApplicationsSales ForecastingTeam CollaborationVisual Merchandising

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AnalysisProduct PlacementStock ManagementCustomer EngagementOmni-Channel Experience

Soft Skills

Team PlayerEagerness to LearnEffective CommunicationRelationship BuildingFeedback Delivery

Tools & Technologies

MPOSPOS

Industry Keywords

Brand AmbassadorCustomer ExperienceVisual ExperienceDaily Operating StandardsFlexible Hours

About the role

Key responsibilities & impact

Supports the selling, service, and operations of the store to achieve an engaging and inspiring environment.
Acts as a brand ambassador and reflects the company values; partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer.
Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way.
Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications.
Guides the team to prioritize the customer service and styling recommendations to drive metrics and achieve store goals; provides employees with timely and specific feedback to create a culture of action and accountability.
Sustains daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart.
Utilizes company tools to analyze business opportunities within product placement, outfitting, and stock levels.

Requirements

What you’ll need

Love for the FP brand
1+ years store leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!