Operations

• Handling Correction Requests: Efficiently processing and managing a high volume of correction requests submitted by individuals and businesses
• Investigating Discrepancies: Thoroughly investigating each correction request to ascertain the validity of the reported discrepancies
• Responding to Inquiries: Providing clear, concise, and professional responses to all correction requests
• Ensuring Data Accuracy: Playing a critical role in maintaining the accuracy and reliability of all data held by Equifax
• Compliance and Regulation: Adhering strictly to all relevant data protection laws and company policies

Operations Associate, Corrections

• play a key role in smooth execution of end-to-end ocean freight export operations
• ensure accurate documentation and seamless cargo movement
• proactive coordination with both internal teams and external partners
• support export and domestic transport activities

Ocean Freight Operations Coordinator – Exports

• Set and own a compelling long-term product vision for one of Australia's most ambitious consumer tech platforms, including defining roadmap priorities across next sprint to 2-year horizon
• Champion how emerging technology, agentic AI, and next-generation tooling can be embedded across product, design, and development to create experiences no competitor can replicate
• Provide executive accountability for prioritisation across the full product portfolio, establishing governance frameworks and artefacts that enable fast, informed decision-making across a complex, multi-function business
• Shape the future of social betting, Casino, and a product experience that is category-defining, with a long-term ambition to build and own Dabble's own games
• Ensure Trading and Customer Operations teams have clear strategic objectives and the executive support needed to continuously improve customer outcomes and operational productivity through technology
• Influence and align a diverse set of highly capable and passionate stakeholders from engineers and designers to the Executive Team using storytelling, clarity, and genuine conviction to bring people on the journey

Chief Product and Operations Officer

• Remotely monitor, control and optimise equipment (fixed or mobile) to assist in the delivery of planned activities that meet or exceed daily targets for the underground mine.
• Monitor, analyse and escalate critical system alarms to ensure safe operations and minimise operational impact.
• Validate equipment performance and instrumentation on a regular basis.
• Communicate any tasks that can be opportunely performed in the shadow of planned/unplanned downtimes.
• Effectively capture data via two-way communications and enter information into the appropriate systems.
• Efficient dispatch of underground fleet according to planned priorities.
• Assist in the management of an emergency/incident including activation of Emergency Response Team.
• Remain open to multiskilling in other control functions of the Site Operations Centre and project/leadership roles that will help to drive the future capabilities of the SOC.
• Drive continuous improvement to generate new ideas that will benefit the business.

Technician, Site Operations Centre

• Build the AI multiplier and SOPs for global operations.
• Build, deploy and maintain AI agents that automate operational work (fulfilment monitoring, anomaly detection, triage assistance, integration health checks, fraud detection).
• Build standard operating procedures (SOPs) through AI to scale how the team handles repeat workflows.
• Own the agent backlog and ship the highest-leverage workflows first.
• Support the regional Associates to build and use AI agents in their own day-to-day work.
• Operationalise new products, flows and integrations.
• Assist in the operational QA process for primary ticketing integrations before go-live.
• Document how new things work operationally so the team can support them confidently.
• Own fraud monitoring and safety systems as a foundational responsibility, protecting fans from bad actors as the marketplace scales.

Global Operations Lead

• Identify, investigate and respond to potential fraud and scam activity.
• Monitor fraud detection systems and review alerts.
• Investigate suspicious activity and take timely action to prevent losses.
• Maintain accurate and up-to-date records in line with regulatory requirements.
• Document investigations and prepare clear written summaries or responses.
• Collaborate with internal teams and external stakeholders when needed.

Fraud and Scams Operations Analyst

• Lead the performance of ANZ Loan Kit Operations, including national and state warehouse network execution.
• Develop and implement the Loan Kit strategic roadmap, driving standardisation and operational efficiency.
• Establish and monitor KPIs, targets, and performance benchmarks to improve visibility and outcomes.
• Ensure compliance with all quality, regulatory, and EHS requirements, maintaining audit readiness across all sites.
• Drive continuous improvement initiatives, including cost optimisation (OPEX/CAPEX) and customer service enhancements.
• Oversee inventory management processes, including stock accuracy, cycle counts, and excess/obsolescence management.
• Partner cross-functionally with Commercial, Customer Service, Planning, and Quality teams to ensure alignment.
• Lead, coach, and develop Operations Managers and broader teams to build capability and engagement.
• Manage stakeholder communication across internal and external partners, including suppliers and healthcare customers.
• Ensure safe, efficient operations through strong facility management and adherence to workplace standards.

Senior Manager, Loan Kit Operations

• Responsible for the ongoing daily operations, sales and high-volume stock management within your store
• Reporting directly to the Complex Manager
• Leading a team of 50+ direct reports to maintain an engaged and safe work environment
• Engage in regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse
• Monitor department performance against sales, margin and wage targets and implement improvement plans where required
• Identify opportunities to drive sales through merchandising & strategic planning by supporting and developing Department Managers through regular coaching and performance feedback
• Drive stock accuracy routines, oversee adjustments, lead investigations into discrepancies, and provide strong leadership across all stocktake activities
• Monitor key metrics for Customer Satisfaction and Team Engagement, driving ownership and results

Operations Manager

• Manage day-to-day workplace operations including facilities, building issues, and general office experience
• Act as a key escalation point, resolving the majority of operational issues before escalation to leadership
• Coordinate contractors and vendors, ensuring service delivery and performance standards are met
• Support office relocations, fit-outs, and new workplace setups, including defects management
• Oversee shared resources such as fleet, car parking, and office amenities
• Assist with contractor onboarding, contracts, and compliance requirements
• Support health, safety, and contractor compliance (HSE) processes
• Provide continuity across the team, stepping in as a key point of contact when required
• Support business continuity with our CX function within the wider Workplace team

Workplace Operations Lead

• Comply to and consistently follow the standards and procedures designed to enable you to work safely and effectively every day
• Perform planned, unplanned and or breakdown maintenance both on all areas of site and in remote areas, assist other trade disciplines and Operational personnel where required
• Develop close working relationships with operations personnel to ensure that all plant downtime issues are escalated correctly and rectified immediately
• Provide continual feedback to the Maintenance Supervisor on job progress
• Engage in safety and improvement initiatives, identify and report on any unsafe equipment
• Perform Maintenance work as per weekly schedule and during full plant outages
• Supervise and coordinate contractors as required
• Create accurate and detailed notifications from mechanical inspections
• Contribute to the development of Maintenance Procedures
• Maintain tools and equipment as well as a high level of housekeeping in all work areas
• Assist with developing scopes of work, THA’s and creation of breakdown work orders

Technician, Plumbing Maintenance – Water Operations

• Deliver effective and timely responses to service requests, resolving incidents and problems
• Manage the Technology service catalogue
• Building and deploying packages for installation, manages patching, troubleshoots end-user devices
• Conduct data analysis, performance monitoring, and root cause analysis to identify trends
• Develop and maintain trusting and collaborative relationships with teams
• Engage with users to understand and meet their needs
• Perform daily and weekly checks of all office-based technology equipment
• Coordinate and manage printer consumables and hardware maintenance

IT Operations Specialist

• Overseeing onshore and offshore resources to process business requirements
• Assist in the reduction of unallocated cash
• Drive change leading to efficiencies and ensure training is completed
• End to end escalation point for policy booking issues
• Facilitate & participate in meetings with key stakeholders
• Conduct meetings to determine changes in process
• Key contact person for compliance, legal and audits
• On-going identification or anticipation of issues
• Maintain and deliver standardized documentation and training

Operations Lead

• Helping our vehicles stay roadworthy, safe and ready for action
• Jumping in to coordinate maintenance and respond to incidents with urgency and effective resolutions
• Supporting repairs, upgrades, and new builds of our vehicles
• Travelling to services as needed to provide on-the-ground support
• Contributing to develop and implement strategies to improve and expand community impact with a focus on building service efficiency and stakeholder support programs
• Building strong, ongoing relationships with Vehicle Leaders, providing regular updates and support to keep them engaged and informed
• Building strong connections with our team, volunteers, and external partners and suppliers
• Pitching in with stock and inventory tasks
• Using data and info to help make smart decisions and improve how we roll
• Being the go-to person when a van’s having a bad day

Asset Operations Support Officer

• Own the strategy — Develop and implement the Networks Australia strategy, aligned to the broader Datacom direction, collaborating with senior leaders to set clear objectives and drive results
• Lead go-to-market — Work alongside Sales, Presales, and Technical teams to deliver an aligned, growth-focused approach that creates mutual value for Datacom and our customers
• Manage key relationships — Build and maintain strong partnerships with external agencies and suppliers, negotiating contracts and service levels that meet both strategic and financial goals
• Drive financial performance — Take accountability for budgets, forecasting, expense management, and ensuring operational objectives are achieved efficiently and effectively
• Lead a broad team — Take ownership of a layered team structure with direct reports spanning three levels, leading through a management structure to set clear expectations, develop talent, and drive performance across the entire Network Operations Australia function
• Build industry presence — Represent Datacom through active involvement in relevant industry bodies, using those connections to deepen your expertise and ensure our Networks strategy is informed by the latest market developments

General Manager – Networks Operations

• Business Partner for Theatre leader - be the go to for the Theatre leader, helping them manage their business and solve problems, partnering with the extended Alliances operations team.
• Build out and manage a team to ensure day-to-day operational excellence of CrowdStrike Alliances team
• Work proactively with Alliances leaders, align with their strategy and priorities
• Lead territory planning, goaling and quota setting process for Theater
• Being an expert on operational processes and advisor to Alliances leader(s) and their team(s)
• Working cross-functionally with other Alliances ops teams and leveraging their experience
• Understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis
• Advising on process enhancements and liaising with the IT and capability team.
• Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future state
• Instituting best practices and scalable processes including data flow
• Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands.
• Aligning with cross-functional teams to ensure positive user experience for our partners
• Help to set up KPIs to help monitor and optimize sales and partner performance
• Onboarding of new hires.
• Managing knowledge transfer and training materials
• Ability to optimize and prioritize tasks and acting as a point for escalation within the theater region

Director, Alliances Sales Operations, JAPAC

• Evaluating lending scenarios
• Managing lender relationships
• Driving applications through the pipeline
• Ensuring no opportunities or client matters lose momentum
• Taking ownership of the mortgage process from enquiry through settlement
• Managing and prioritizing active deals across the pipeline
• Following up proactively with:
• Clients
• Brokers
• Lenders
• Banks
• Internal support staff
• Maintaining oversight across multiple active files simultaneously
• Monitoring pipeline stages and deal movement daily
• Building strong lender relationships and follow through persistently
• Training, mentoring, and overseeing administrative support staff
• Supporting improvements to SOPs, workflows, and operational consistency

Mortgage Operations Lead – AU

• Provide regional enablement and business operations support to GCO JAPAC
• Operate as a regional coordination and support function supporting day-to-day business rhythm, regional metrics and reporting, leadership meeting materials
• Support regional management reporting by converting raw updates into concise summaries
• Provide operational support to regional feasibility and clinical trial planning activities
• Support preparation and documentation of internal and cross-functional meetings
• Maintain an organized regional repository of materials (e.g., meeting packs, trackers, templates)
• Coordinate across JAPAC countries to ensure alignment and completion of agreed deliverables
• Support regional updates on KPIs and study performance trends by compiling inputs from country teams
• Track regional action items and performance commitments, escalating risks/slippage to the appropriate owner(s)
• Provide communication support and other regional-level administrative and operational support as required

Associate Manager, Regional Business – Operations Support

• Own Pet Circle's Google Cloud Platform infrastructure, reliability, performance, cost efficiency, and evolution, with infrastructure-as-code at the foundation.
• Lead and develop the platform engineering team, and keep CI/CD pipelines fast and well-maintained so engineering squads can ship with confidence.
• Build our security posture from scratch: routine assessments, vulnerability remediation, identity and access management (JumpCloud), and endpoint security (CrowdStrike).
• Develop and test disaster recovery plans with defined, proven RPOs and RTOs. Not just documented ones.
• Oversee IT support across Pet Circle's offices, four Australian warehouses, and remote teams in NZ and the Philippines. 24x7 for warehouse operations.
• Manage a small team of IT Support Officers; set the standards and direction and let them run the day-to-day.
• Own GCP spend efficiency. Monitor, optimise, and build cost-awareness into architectural decisions.
• Act as the gatekeeper for software licensing across the business: audit what we have, rationalise duplicate and unused tools, and establish a clear approval process for new software requests.

Director, Technical Operations

• Responsible for the ongoing daily operations, sales and high-volume stock management within your store
• Reporting directly to the Complex Manager
• Engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group
• Monitor and measure customer service levels, liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office
• Manage warehouse stock levels, sales capabilities, Safety and Wellbeing compliance
• Lead a team of 50+ direct reports to maintain an engaged and safe work environment
• Conduct regular safety walks and audits, fostering open conversations about risk and coaching safe behaviours across the warehouse
• Monitor department performance against sales, margin and wage targets and implement improvement plans where required

• Lead and manage service operations across the VNOC, Service Coordinators, and field service teams
• Ensure service delivery aligns with SLAs, KPIs, and customer commitments
• Act as the primary escalation point for major incidents and critical service issues
• Drive operational performance, service optimisation, and continuous improvement initiatives
• Oversee ITSM processes including Incident, Problem, Change, and Configuration Management
• Improve workflows, reporting, monitoring, and operational efficiencies
• Lead service reviews, reporting, and stakeholder communications
• Support capability development, coaching, and performance management across service teams
• Foster a collaborative, customer-focused culture built on ownership and accountability

See all jobs on JobTailor

Operations Associate, Corrections

Ocean Freight Operations Coordinator – Exports

Chief Product and Operations Officer

Technician, Site Operations Centre

Global Operations Lead

Fraud and Scams Operations Analyst

Senior Manager, Loan Kit Operations

Operations Manager

Workplace Operations Lead

Technician, Plumbing Maintenance – Water Operations

IT Operations Specialist

Operations Lead

Asset Operations Support Officer

General Manager – Networks Operations

Director, Alliances Sales Operations, JAPAC

Mortgage Operations Lead – AU

Associate Manager, Regional Business – Operations Support

Director, Technical Operations

Operations Manager

Service Operations Manager