Senior Operations Manager

Dexus

Senior Operations Manager at Dexus driving operational excellence, governance, compliance, and asset performance across Queensland Retail portfolio. Leading a team and enhancing customer experience.

Posted 7/3/2026full-timeIndooroopilly • 🇦🇺 AustraliaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading property operations and facilities management within large-scale retail environments, with a strong focus on operational excellence, compliance, and stakeholder engagement. Proven ability to manage budgets and drive sustainable outcomes while fostering a high-performance culture among teams.

Highest-signal resume keywords

Property Operations LeadershipFacilities ManagementBudget ManagementSafety and ComplianceStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational ExcellenceCapital Works ManagementBusiness PlanningAsset ImprovementRisk Management

Soft Skills

Team LeadershipInfluencing StakeholdersCollaborationAdaptabilityDecision Making

Industry Keywords

Retail AssetsCommercial EnvironmentMixed-Use EnvironmentOperational ProjectsHigh-Performance Culture

About the role

Key responsibilities & impact

Drive operational excellence, compliance, maintenance performance and continuous improvement across a portfolio of retail assets.
Lead key operational initiatives and partner with Centre teams and support functions to deliver portfolio priorities.
Coach, develop and inspire a team of Operations professionals, building capability and fostering a high-performance culture.
Champion safety, risk management and regulatory compliance, ensuring assets operate to the highest standards.
Oversee operational and capital budgets, business planning and asset improvement initiatives to optimise performance, resilience and sustainability.
Develop strong partnerships with stakeholders, contractors, retailers and service providers to deliver outstanding operational outcomes.

Requirements

What you’ll need

Significant experience leading property operations, facilities management or retail assets within a large-scale retail, commercial or mixed-use environment.
Proven ability to lead teams, influence stakeholders and drive operational excellence across complex assets or portfolios.
Strong commercial acumen, with experience managing budgets, contracts, capital works and operational projects.
Sound understanding of safety, risk, compliance and building operations.
A collaborative and adaptable leader who can balance competing priorities, make sound decisions and build strong relationships across diverse stakeholder groups.
Passion for driving value, challenging the status quo and delivering sustainable, customer-focused outcomes.

Benefits

Comp & perks

Wellbeing Matters: Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive ‘Dexus’ days), and our holistic Safe and Well program. Your health and happiness is a priority.
Continuous Growth: Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
Tribe: Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
Focus on Sustainability: Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
Parents@Work: Supporting parents and carers through coaching and education. We understand the importance of work-life integration.