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Dexus

Senior Operations Manager

Dexus

Senior Operations Manager at Dexus driving operational excellence, governance, compliance, and asset performance across Queensland Retail portfolio. Leading a team and enhancing customer experience.

Posted 7/3/2026full-timeIndooroopilly • 🇦🇺 AustraliaSeniorWebsite

About the role

Key responsibilities & impact
  • Drive operational excellence, compliance, maintenance performance and continuous improvement across a portfolio of retail assets.
  • Lead key operational initiatives and partner with Centre teams and support functions to deliver portfolio priorities.
  • Coach, develop and inspire a team of Operations professionals, building capability and fostering a high-performance culture.
  • Champion safety, risk management and regulatory compliance, ensuring assets operate to the highest standards.
  • Oversee operational and capital budgets, business planning and asset improvement initiatives to optimise performance, resilience and sustainability.
  • Develop strong partnerships with stakeholders, contractors, retailers and service providers to deliver outstanding operational outcomes.

Requirements

What you’ll need
  • Significant experience leading property operations, facilities management or retail assets within a large-scale retail, commercial or mixed-use environment.
  • Proven ability to lead teams, influence stakeholders and drive operational excellence across complex assets or portfolios.
  • Strong commercial acumen, with experience managing budgets, contracts, capital works and operational projects.
  • Sound understanding of safety, risk, compliance and building operations.
  • A collaborative and adaptable leader who can balance competing priorities, make sound decisions and build strong relationships across diverse stakeholder groups.
  • Passion for driving value, challenging the status quo and delivering sustainable, customer-focused outcomes.

Benefits

Comp & perks
  • Wellbeing Matters: Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive ‘Dexus’ days), and our holistic Safe and Well program. Your health and happiness is a priority.
  • Continuous Growth: Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
  • Tribe: Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
  • Focus on Sustainability: Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
  • Parents@Work: Supporting parents and carers through coaching and education. We understand the importance of work-life integration.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Operational ExcellenceCapital Works ManagementBusiness PlanningAsset ImprovementRisk Management
Soft Skills
Team LeadershipInfluencing StakeholdersCollaborationAdaptabilityDecision Making