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Enterprise Ops, Bid Support Intern
Heidi HealthIntern supporting bid processes in a healthcare AI startup. Involving bid planning, coordination, and market intelligence in Australia.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in bid preparation and submission, with a focus on public sector tenders in the Australian health market. Proficient in managing timelines, coordinating inputs from diverse stakeholders, and maintaining compliance and quality standards throughout the bidding process.
Highest-signal resume keywords
Bid PreparationPublic Sector TendersCRM ManagementWritten CommunicationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bid CoordinationTender Response DraftingMarket Data AnalysisDocument PreparationVersion Control Management
Soft Skills
Organizational SkillsProactive Problem SolvingCross-Disciplinary ThinkingResourcefulnessTime Management
Tools & Technologies
HubSpotCRM ToolsTender PortalsMarket Penetration Mapping
Industry Keywords
HealthcareGovernment ProcurementB2B Enterprise SalesTender/RFx ProcessesAustralian Public Health System
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Support bid qualification and help develop clear bid plans, timelines, and responsibilities
- Support the preparation, coordination, and submission of public sector tenders, panel applications, and RFx responses across AU health markets
- Continuously monitor tender portals and online sources for new open tenders relevant to Heidi, and flag opportunities to the team
- Help draft and refine response content that speaks to health system priorities and scoring criteria
- Help coordinate inputs from subject-matter experts (clinical, technical, legal, commercial) into bid responses
- Support internal reviews, keep version control tidy, and help get polished submissions in on time and up to compliance, governance, and quality standards
- Track tender timelines, deliverables, and internal review checkpoints across multiple simultaneous bids
- Assist with completing customer security questionnaires and vendor assessment documentation
- Support drafting of strategic positioning statements and supporting artefacts for tenders
- Sit in on post-bid reviews, capturing scores, feedback, and lessons learned to sharpen our bid approach over time
- Maintain and improve tender response playbooks, reusable content libraries, and bid templates
- Maintain the market penetration map and TAM/market coverage data for the AU enterprise market
- Support territory planning and account mapping — keeping account and coverage data current and actionable
- Maintain competitive positioning documents and monitor key competitor developments
- Support research into new market and expansion opportunities
- Help build and maintain sales enablement assets (competitive positioning docs, conference playbooks, presentation content)
- Support customer case study development — sourcing, drafting, and coordinating reviews with marketing
- Own pipeline and CRM hygiene — creating and qualifying deal records in HubSpot, maintaining quarterly deal trackers, cleaning up reports and dashboards, and building/enriching outbound contact lists
- Run recurring team reporting — compiling weekly enterprise reports and summaries for leadership syncs, and keeping account plans and deal notes current for priority accounts
- Support logistics and content for enterprise events
- Maintain case studies, pricing models, and business case templates with current data
- Support deal owners with research, document preparation, and follow-ups across active enterprise deals
- Help prepare commercial and technical artefacts for enterprise opportunities (solution overviews, supporting documentation)
- Help systematise repeatable processes — checklists, knowledge bases, and workflows for tenders and enterprise deals
- Contribute to internal automation initiatives
Requirements
What you’ll need- Exceptional written communication — able to draft clear, structured, professional documents
- Highly organised with strong attention to detail; comfortable juggling multiple deadlines in parallel
- Comfortable with numbers — able to maintain models, trackers, and market data with accuracy
- Proactive, resourceful, and able to work independently with light-touch direction
- Interest in healthcare, government procurement, or B2B enterprise sales
- Currently studying or recently completed a degree in business, law, health, communications, or a related field
- Cross-disciplinary thinking — able to connect the dots across commercial, clinical, technical, and operational domains and translate between them
- A generalist mindset — comfortable switching between varied contexts and picking up unfamiliar problems quickly
- Nice to have: Exposure to tender/RFx or grant-writing processes
- Familiarity with the Australian public health system
- Experience with CRM or sales operations tools
Benefits
Comp & perks- Flexible hybrid working, with 3 days in the office