Divisional Sales and Operations Manager

Demant

Divisional Sales & Operations Manager at Audika improving commercial performance and customer experiences across clinics in Victoria and Tasmania. Leading teams and driving business growth in the healthcare sector.

Posted 7/11/2026full-timeCamberwell • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Playing a pivotal leadership role in driving commercial performance, operational excellence, and exceptional customer experiences across a portfolio of clinics within your division.
Leading, coaching, and developing Regional Sales & Operations Managers and broader clinic teams.
Driving sales performance, business growth, and operational excellence across the division.
Using data, insights, and performance metrics to identify opportunities and improve results.
Building a culture of accountability, engagement, and continuous development.
Partnering with training teams to support onboarding, capability development, and clinical excellence.
Working closely with marketing and local stakeholders to increase market presence and business opportunities.
Ensuring compliance with company policies, industry regulations, and customer service standards

Requirements

What you’ll need

Significant leadership experience within a multi-site retail, healthcare, or sales-driven environment.
A proven track record of leading geographically dispersed teams and delivering strong commercial outcomes.
Demonstrated success developing high-performing teams through coaching, mentoring, and performance leadership.
Strong business and financial acumen, with the ability to analyse performance data and translate insights into action.
A customer-first mindset and experience building cultures focused on exceptional service delivery.
Excellent communication and stakeholder management skills, with the ability to influence across all levels of an organisation.
Strong organisational skills and the ability to balance strategic priorities with operational execution.
Advanced capability with Microsoft 365 and business reporting tools.
Flexibility to travel regularly across your division.
A tertiary qualification in Business, Commerce, Economics, Science, or a related discipline (Audiology or Audiometry qualifications are highly regarded).

Benefits

Comp & perks

Permanent full-time role
A competitive renumeration package
Professional development.
‘MyRewards’ program – a program that offers discounts to more than 400 retailers and services across Australia
Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice
Employee Assistance Program
Novated leasing
Birthday and Christmas gifts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business AcumenPerformance Metrics AnalysisCoaching and MentoringOperational ExecutionFinancial Analysis

Soft Skills

Excellent CommunicationStakeholder ManagementOrganisational SkillsInfluencing SkillsTeam Development

Certifications

Tertiary Qualification in BusinessTertiary Qualification in CommerceTertiary Qualification in EconomicsTertiary Qualification in ScienceAudiology Qualifications