Manager

• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation
• Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients
• Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients
• Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies
• Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources
• Develop and execute account-level access strategies to improve patient access at scale
• Engage with payer organizations as appropriate to clarify coverage policies and support resolution of access challenges
• Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams to ensure aligned execution of access strategies

Cardiac Access Care Manager

• Manage and grow relationships with key distributors including UNFI, KEHE, and C&S, as well as select grocery retailers such as Harris Teeter, Big Y, Giant Eagle, Price Chopper, Weis Markets, and Alliance Retail Group.
• Develop and implement consistent distributor strategies and processes that align with trü frü’s overall business objectives.
• Partner closely with the broker team to maximize sales effectiveness, creating clear and actionable customer plans that can be executed consistently across accounts.
• Drive flawless execution of sales strategies including demand forecasting, trade expenditure management, and new item launches.
• Build and communicate compelling, customizable sales stories that equip the broker team to win at the customer level.
• Collaborate cross-functionally with Marketing, Finance, and Supply Chain to ensure sales plans are financially viable and operationally sound.
• Regularly assess performance against KPIs, keeping brokers and team members motivated and focused on delivering results.
• Drive digital commerce fundamentals, ensuring trü frü’s products have accurate images, pricing, and descriptions across all relevant platforms.
• Leverage strong negotiation skills to achieve mutually beneficial outcomes with distributors, retailers, and broker partners.
• Travel frequently to trade shows and customer meetings to nurture and grow the business.

Customer Manager – Distributors, Grocery

• In partnership with HIM and Revenue Cycle leadership, responsible for the development, implementation, training and monitoring of UVM Health’s hospital coding policies and procedures.
• Provides administrative oversight relating to coding and coding compliance of the hospital medical record and serves as the Health System’s resident expert for hospital coding.
• Develops and monitors hospital inpatient and outpatient coding processes and EMR workflows and ensures benchmarks for productivity and quality are being met.
• Additional responsibilities include preparation and supervision of external audits; leading coding supervisors on internal auditing processes and audit systems.
• Facilitates development, monitors and ensures timely and accurate completion of all coding edits, hold bills, correct coding initiative edits, claims scrubber edits and internal coding edits and other required data reporting.
• Acts as a content expert to ensure regulatory or operational coding issues impacting correct billing is communicated to IS analysts, Revenue Cycle, Revenue Integrity, Compliance and/or other relevant system department leaders as needed to support compliant coding and data quality.
• Actively researches and stays abreast of current and proposed regulatory information and coding guidelines and documentation issues.
• Is knowledgeable of ICD-10 and related implementation requirements and helps prepare the organization and staff for annual updates to Correct Coding Guidelines.
• Educates and disseminates information as appropriate to HIM coding supervisors, Revenue Cycle, Compliance, Medical Group Management, Utilization Review and all other UVMH departments.
• Reviews the quality of the coding functions and identifies process improvement needs.
• Constantly monitors and evaluates policies and procedures to ensure they follow all regulatory guidelines.
• Serves on various committees to support UVMH Revenue Cycle and Compliance processes.

System Manager, Coding

• Manage the Service Enablement Program
• Own the planning, coordination, implementation, and continuous improvement of assigned global Service Enablement initiatives aligned to IMS business objectives.
• Manage program roadmaps, milestones, deliverables, and adoption activities in partnership with global and regional stakeholders.
• Establish and maintain standards, best practices, tools, and resources that support service revenue growth and customer retention.
• Collaborate with IMS Service Directors in AMER, EMEA, and APAC to support regional alignment and adoption.
• Develop and deliver training, tools, and coaching resources that strengthen service selling, customer communication, and account growth.
• Partner with service and sales leaders to identify capability gaps and implement practical enablement solutions.
• Develop and maintain onboarding, learning, and career development resources for service employees.
• Document and maintain assigned service processes, roles, competencies, and best practices.
• Drive adoption of Salesforce, AI tools, and other technologies that improve productivity, customer engagement, and business performance.
• Track and report enablement adoption, participation, and effectiveness metrics.

Senior Manager – Service Enablement

• Cultivate prospects, steward donors, and engage individuals in fundraising opportunities and events
• Develop and execute a comprehensive national donor relations program with a focus on the Northeast
• Support donor moves management and touchpoints
• Visit individual donors one-on-one, in-person and virtually, to ascertain donor priorities and needs
• Build relationships and solicit gifts, write individual donor correspondence
• Manage fundraising digital outreach strategy in collaboration with Senior Digital Strategy Manager
• Ensure effective donor and event records management
• Work with Development & Outreach Coordinator for Action Network fundraising uploads and data management
• Lead fundraising event planning and coordination
• Provide management for all Development fundraising and donor cultivation events and activities

Senior Major Gifts Manager

• Lead a team of Academic Technology Solution Owners responsible for LMS optimization
• Maintain understanding of D2L Brightspace roadmap and business practices
• Evaluate, test, recommend, and implement LMS features from D2L's releases
• Ensure effective linkages between Solution Owners, LMS Operations, and partners
• Work closely with Global Campus operational teams for technology implementation
• Guide team in coordinating and documenting needs with partners
• Ensure identification and evaluation of technologies for user experience improvements
• Collaborate with UX Research to enhance user interface for learners and faculty
• Oversee problem management and incident reporting related to LMS
• Monitor developments in academic technology and enhance LMS experience

Manager, LMS Optimization

• Gathers financial and general business information pertaining to customer and prospect loan requests
• Performs financial analyses needed to make credit decisions
• Contributes and provides input to group loan decision process based on evaluation of credit risk and other key factors
• Supports commercial banking team and recommends credit solutions that add value to the Customer
• Manages specific credit activities to ensure performance quality, consistency of underwriting and timeliness meets or exceeds Customer expectations
• May manage overall analytical support and workflow production needs for a department
• Works on larger, more complex deals, mainly focused on Middle Market
• Acts as a consultant to business lines regarding credit issues, processes and procedures
• Performs periodic inspections at Customer sites to audit accounts and ensure adherence to loan agreements and terms.
• May lead a team of Credit Analysts within a region or market

Credit Portfolio Manager I – Regional Commercial Banking

• Lead a team of Growth Specialists in Zillow Preferred’s partner support
• Operationalize AI powered partner support strategy
• Help refine the strategy for a scalable support model
• Lead and develop a team, setting a high bar for accountability
• Build and run the operating system for scalability
• Drive partner success and growth through the team
• Partner cross-functionally to build improvements in AI quality and partner experience

Senior Manager

• Work with Attorneys and Paralegals to develop technology solutions to ensure client expectations are met and exceeded
• Serve as a primary point of contact for case teams regarding database design, document review processes, electronic discovery, legal related software and hardware needs, case management tools and trial support
• Define, build requirements, and configure Relativity databases and any other litigation technology related databases
• Prepare and coordinate projects for internal resources including drafting project plans, work orders, processing instructions and specifications
• Schedule and coordinate outsourcing of projects to vendors, including preparing and evaluating project specific requests for proposals and preparing statement of work
• Provide estimates, schedules and prepare regular status reports for assigned cases
• Use of critical thinking and troubleshooting abilities to formulate cost-effective solutions for time-sensitive matters
• Communicate complex technical solutions to non-technical audiences
• Overtime may be required to support case-related needs
• Travel required as needed

Litigation Technology Case Manager

• Weekly pipeline reviews.
• Updating forecasting weekly for large accounts as well as the team's run rate to quota.
• Monitoring SFDC reports and dashboards to ensure solid activity levels.
• Helping AE’s close new business by advising on or getting involved in specific deals.
• Working closely with the VP of Client Acquisition to ensure the team has proper tools and resources.
• Working with Enablement to continue to foster growth in sales process and ShipBob product and operations knowledge.
• Call reviews and coaching.
• Providing feedback to Operations and Product teams to continue to improve product and service quality.
• Continued focusing on raising conversion rate on merchants who fit our ICP with a focus on reducing the length of sales cycle.
• Performance reviews/management.
• Excellent knowledge of ShipBob competitors and how to sell against them.
• Involvement in Mentorship Program interviews; hiring and training new AE’s/SSAE’s.
• Additional duties and responsibilities as necessary.

Manager, Client Acquisition

• Develop holistic US Digital Commerce strategy and plans for the year.
• Manage timelines and program execution in cross-functional working groups with digital, brand, shopper, trade, web, and creative teams to ensure delivery of successful dCom campaigns.
• Manage the execution of dCom advertising campaigns including media plans, spec sheets, optimization, and reporting.
• Advocate for integration of dCom shoppability and low-funnel marketing tactics into execution for all brand advertising campaigns.
• Facilitate creative development for campaigns aligned with media plans in coordination with brand, creative, media, and agency teams to effectively communicate priorities to our audience.
• Drive always on e-commerce tactics and innovation: SEM, in-app presence, Search, Paid Social, web.
• Partner closely with US Brand Operations Manager & Senior Manager Digital Commerce & Shopper Marketing on holistic consumer promotions strategy & execution across channels.
• Coordinate with key third party groups including vendors, TMICC legal, agencies, and Retailer teams as needed to complete relevant projects.
• Act as primary partner to digital and technology for US path to purchase journey on brand.com website including maintenance of BIN tools, SKU accuracy, retailer alignment and other elements of the eCommerce footprint.
• Monitor and report on day-to-day key digital metrics across all relevant dCom channels and campaigns including: site activity and conversion, campaign performance, and any promotional redemption & sales data (ROAS, CTR, CVR, POS etc).
• Partner with wider Brand Operations team to ensure dCom considerations are surfaced in context of Consumer Promotion budgets and tracking.
• Partner with TMICC Portfolio digital and shopper teams on Retail level strategies, execution, and reporting.
• dCom asset library maintenance – briefing, auditing, gap closing.
• Execution of harmonized 7OA & Brand-own Search/Keywording & copy content development.
• Liaison with TMICC Legal and External Affairs when necessary.
• Additional Marketing project management and support to be assigned as necessary.

Digital Commerce Manager

• Build and own the RCM reporting infrastructure
• Ensure accuracy and timely delivery of monthly client invoicing
• Develop and maintain the KPI dashboard
• Produce reporting for leadership and manage data extraction protocols
• Lead high-priority RCM initiatives and coordinate with cross-functional teams
• Own issues log and drive process improvement initiatives

Senior Manager, Revenue Cycle – Operational Effectiveness

• Responsible for the retention and growth of truck equipment and trailer business.
• Capture revenue growth and enhance profitability for the assigned geographic sales territory.
• Achieve sales and profitable growth within assigned territory by selling Clarience Technologies products.
• Develop and refine a revenue forecast and sales funnel pipeline via Salesforce.com.
• Conduct market research and develop relationships with customers through various selling techniques.
• Review fleet inquiry sales leads and create sales pipelines based on cold-calling and inquiries.
• Maintain a professional brand image and personal development through performance management.

Regional Service Manager

• Own end-to-end implementation, account management, and customer success for partner accounts — responsible for driving measurable outcomes within named partnerships
• Lead internal implementation efforts, working cross-functionally with stakeholders across Product, Member Marketing, and Clinical Operations
• Drive marketing and awareness of Oshi Health within named accounts, ensuring prospective members are well-educated on available GI solutions within their benefit structure
• Pull and analyze key performance data within internal Oshi Health systems to highlight success stories and communicate performance to clients
• Deliver quarterly business reviews (QBRs) to customers, reinforcing value and driving continued account growth
• Influence key stakeholders through clear, confident external communication and cross-functional alignment

Senior Manager, Customer Strategy, Success

• Leads and oversees the planning, execution, and successful completion of projects by defining project scope, objectives, and timelines, allocating resources, and managing project budgets.
• Collaborates with cross-functional teams, communicates project progress to stakeholders, and mitigates risks to ensure projects are delivered on time and within budget while meeting quality standards.

Senior Manager, Project Management

• Accountable for strategic alignment and operational success of Medicare Advantage Value-Based Contracts (VBC)
• Serve as the analytics partner for VBC contracts
• Provide analytical research, financial modeling, and business decision support
• Establish and maintain productive relationships with provider systems and networks
• Educate internal and external parties for compliance with contract terms
• Drive provider performance and collaborate with local markets
• Advocate for and drive strategy consultation on improvements.

Senior Manager, Value Based Contracts Analytics

• Own, maintain, and continuously improve existing capacity models — including logic updates, data refreshes, assumption validation, and scenario planning
• Integrate capacity model outputs into analytical dashboards and operational reporting, ensuring stakeholders have timely, accurate, and actionable visibility
• Embed capacity insights into recurring business cadences (planning cycles, leadership reviews) by participating in and preparing materials for existing meetings
• Lead ad-hoc analytical workstreams that inform capital allocation decisions — from framing the problem and structuring the analysis to communicating findings and recommendations
• Partner cross-functionally with Finance, Operations, Supply Chain, Engineering, and Commercial teams to identify capacity constraints, bottlenecks, and opportunities for efficiency or expansion
• Develop clear, concise communication of complex quantitative analysis for both technical and non-technical audiences
• Identify opportunities to improve modeling methodology, tooling, and analytical processes over time
• Support and lead additional business transformation projects as opportunities arise, bringing structure, analytical rigor, and cross-functional coordination to initiatives that drive operational and strategic improvement

Manager, Business Transformation

• Hire, coach, develop, and manage 9–12 representatives across Neuroscience and Cardiovascular portfolios
• Establish clear team goals, hold team members accountable to performance standards, and manage underperformance with directness and care
• Develop and implement strategic area business plans aligned to national and regional priorities across both therapeutic areas
• Own area-level budget accountability; plans, organizes, and monitors resource deployment to maximize business potential
• Build and maintain relationships with customers (including KOLs), large group practices, hospitals, and managed care organizations across both the Migraine and NVAF/VTE landscapes

Area Business Manager, Integrated Medicine

• Oversee safety strategy and risk governance across multiple fulfillment centers with varying operational profiles, including automated facilities, robotics-enabled operations, regulated inventory environments, and emerging business models.
• Develop and execute regional safety strategies utilizing leading and lagging indicators, risk assessments, behavioral observations, near-miss trends, automation performance data, and operational metrics to proactively prevent incidents.
• Evaluate safety impacts of new technologies, automation systems, robotics deployments, facility expansions, and operational process changes before implementation.
• Own regional risk assessments and ensure site-specific controls are established for diverse merchant profiles, including dangerous goods, batteries, food and beverage, cosmetics, print-on-demand operations, and other regulated inventory categories.
• Run serious incident investigations, root cause analyses, and corrective action programs while driving accountability across operational leadership teams.
• Develop and assist in rollout strategies for adequate, appropriate, and effective safety, health, and environmental, and regulatory training for associates.
• Provide strategic guidance to Operations leadership on staffing models, workflow design, equipment utilization, and process modifications to ensure safe scaling of business operations.
• Establish and maintain regional safety governance processes, serve as the designated regional safety authority, and drive accountability for corrective actions, risk mitigation, escalation management, and executive reporting.
• Serve as the regional subject matter expert for robotics safety, machine guarding, automation risk assessments, lockout/tagout, and human-machine interaction controls.
• Monitor and evaluate network safety trends, emerging risks, and regulatory developments, recommending strategic investments and risk reduction initiatives to executive leadership.
• Partner with Partner Operations and third-party fulfillment partners to ensure consistent safety standards, risk controls, and regulatory compliance across the broader fulfillment network.
• Additional duties and responsibilities as necessary.

Senior Regional Safety Manager

• Lead and coach a high-performing team that delivers excellence in every client interaction
• Create an inclusive, motivating, and growth-oriented work environment
• Oversee daily operations and business development activities
• Lead sales, marketing, and client engagement strategies
• Achieve profitability and growth goals outlined in quarterly business plans
• Manage scheduling, payroll, and logistics for smooth day-to-day operations
• Ensure all sessions, vehicles, and equipment meet GYMGUYZ standards for quality and safety
• Resolve client concerns with empathy and efficiency
• Maintain accurate reporting and budgeting in alignment with company goals
• Represent GYMGUYZ’s core principles — Determination, Respect, Integrity, Versatility, and Excellence (DRIVE) — in every decision and interaction

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