Manager

• Build and own the RCM reporting infrastructure
• Ensure accuracy and timely delivery of monthly client invoicing
• Develop and maintain the KPI dashboard
• Produce reporting for leadership and manage data extraction protocols
• Lead high-priority RCM initiatives and coordinate with cross-functional teams
• Own issues log and drive process improvement initiatives

Senior Manager, Revenue Cycle – Operational Effectiveness

• Responsible for the retention and growth of truck equipment and trailer business.
• Capture revenue growth and enhance profitability for the assigned geographic sales territory.
• Achieve sales and profitable growth within assigned territory by selling Clarience Technologies products.
• Develop and refine a revenue forecast and sales funnel pipeline via Salesforce.com.
• Conduct market research and develop relationships with customers through various selling techniques.
• Review fleet inquiry sales leads and create sales pipelines based on cold-calling and inquiries.
• Maintain a professional brand image and personal development through performance management.

Regional Service Manager

• Own end-to-end implementation, account management, and customer success for partner accounts — responsible for driving measurable outcomes within named partnerships
• Lead internal implementation efforts, working cross-functionally with stakeholders across Product, Member Marketing, and Clinical Operations
• Drive marketing and awareness of Oshi Health within named accounts, ensuring prospective members are well-educated on available GI solutions within their benefit structure
• Pull and analyze key performance data within internal Oshi Health systems to highlight success stories and communicate performance to clients
• Deliver quarterly business reviews (QBRs) to customers, reinforcing value and driving continued account growth
• Influence key stakeholders through clear, confident external communication and cross-functional alignment

Senior Manager, Customer Strategy, Success

• Leads and oversees the planning, execution, and successful completion of projects by defining project scope, objectives, and timelines, allocating resources, and managing project budgets.
• Collaborates with cross-functional teams, communicates project progress to stakeholders, and mitigates risks to ensure projects are delivered on time and within budget while meeting quality standards.

Senior Manager, Project Management

• Accountable for strategic alignment and operational success of Medicare Advantage Value-Based Contracts (VBC)
• Serve as the analytics partner for VBC contracts
• Provide analytical research, financial modeling, and business decision support
• Establish and maintain productive relationships with provider systems and networks
• Educate internal and external parties for compliance with contract terms
• Drive provider performance and collaborate with local markets
• Advocate for and drive strategy consultation on improvements.

Senior Manager, Value Based Contracts Analytics

• Own, maintain, and continuously improve existing capacity models — including logic updates, data refreshes, assumption validation, and scenario planning
• Integrate capacity model outputs into analytical dashboards and operational reporting, ensuring stakeholders have timely, accurate, and actionable visibility
• Embed capacity insights into recurring business cadences (planning cycles, leadership reviews) by participating in and preparing materials for existing meetings
• Lead ad-hoc analytical workstreams that inform capital allocation decisions — from framing the problem and structuring the analysis to communicating findings and recommendations
• Partner cross-functionally with Finance, Operations, Supply Chain, Engineering, and Commercial teams to identify capacity constraints, bottlenecks, and opportunities for efficiency or expansion
• Develop clear, concise communication of complex quantitative analysis for both technical and non-technical audiences
• Identify opportunities to improve modeling methodology, tooling, and analytical processes over time
• Support and lead additional business transformation projects as opportunities arise, bringing structure, analytical rigor, and cross-functional coordination to initiatives that drive operational and strategic improvement

Manager, Business Transformation

• Hire, coach, develop, and manage 9–12 representatives across Neuroscience and Cardiovascular portfolios
• Establish clear team goals, hold team members accountable to performance standards, and manage underperformance with directness and care
• Develop and implement strategic area business plans aligned to national and regional priorities across both therapeutic areas
• Own area-level budget accountability; plans, organizes, and monitors resource deployment to maximize business potential
• Build and maintain relationships with customers (including KOLs), large group practices, hospitals, and managed care organizations across both the Migraine and NVAF/VTE landscapes

Area Business Manager, Integrated Medicine

• Oversee safety strategy and risk governance across multiple fulfillment centers with varying operational profiles, including automated facilities, robotics-enabled operations, regulated inventory environments, and emerging business models.
• Develop and execute regional safety strategies utilizing leading and lagging indicators, risk assessments, behavioral observations, near-miss trends, automation performance data, and operational metrics to proactively prevent incidents.
• Evaluate safety impacts of new technologies, automation systems, robotics deployments, facility expansions, and operational process changes before implementation.
• Own regional risk assessments and ensure site-specific controls are established for diverse merchant profiles, including dangerous goods, batteries, food and beverage, cosmetics, print-on-demand operations, and other regulated inventory categories.
• Run serious incident investigations, root cause analyses, and corrective action programs while driving accountability across operational leadership teams.
• Develop and assist in rollout strategies for adequate, appropriate, and effective safety, health, and environmental, and regulatory training for associates.
• Provide strategic guidance to Operations leadership on staffing models, workflow design, equipment utilization, and process modifications to ensure safe scaling of business operations.
• Establish and maintain regional safety governance processes, serve as the designated regional safety authority, and drive accountability for corrective actions, risk mitigation, escalation management, and executive reporting.
• Serve as the regional subject matter expert for robotics safety, machine guarding, automation risk assessments, lockout/tagout, and human-machine interaction controls.
• Monitor and evaluate network safety trends, emerging risks, and regulatory developments, recommending strategic investments and risk reduction initiatives to executive leadership.
• Partner with Partner Operations and third-party fulfillment partners to ensure consistent safety standards, risk controls, and regulatory compliance across the broader fulfillment network.
• Additional duties and responsibilities as necessary.

Senior Regional Safety Manager

• Lead and coach a high-performing team that delivers excellence in every client interaction
• Create an inclusive, motivating, and growth-oriented work environment
• Oversee daily operations and business development activities
• Lead sales, marketing, and client engagement strategies
• Achieve profitability and growth goals outlined in quarterly business plans
• Manage scheduling, payroll, and logistics for smooth day-to-day operations
• Ensure all sessions, vehicles, and equipment meet GYMGUYZ standards for quality and safety
• Resolve client concerns with empathy and efficiency
• Maintain accurate reporting and budgeting in alignment with company goals
• Represent GYMGUYZ’s core principles — Determination, Respect, Integrity, Versatility, and Excellence (DRIVE) — in every decision and interaction

General Fitness Manager

• Provide proactive Employee Relations Leadership to North America field locations for all business lines in assigned territories.
• Maintain effective relationships with business partners in order to drive business results through dynamic and positive workforce experience strategies.
• Proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience.
• Ensure consistent practices and decision making in employee relations within North America in order to mitigate risk and promote a strong, ethical and motivating environment.
• Identifies and recommends strategies to address current and future Employee Relations and retention needs.
• Provides Employee Relations leadership by ensuring compliance to company policies and practices and federal, state and local laws; respond to field inquiries and direct resources that can assist or accelerate issue resolution.
• Conduct complex investigations and mitigate risk by ensuring compliance with EEOC, DOL and NLRB policies.

Manager, Labor Strategy – Engagement

• Identify and scope complex, multimillion dollar grant opportunities that support community infrastructure, education, outreach, and processing projects in priority communities and MRF sheds
• Partner with communities, organizations, and coalitions to design grant proposals and special projects that meet local needs and align with TRP priorities
• Conduct site visits, calls and targeted outreach to engage potential grantees and assess their readiness
• Lead the development of grant projects, including proposals, budgets, timelines, impact estimates, grant mapping, contracts/grant agreements, and submissions approval
• Ensure organizational success in meeting grant deliverables by aligning project activities with grant scopes, monitoring progress against milestones, and implementing corrective strategies when needed
• Evaluate, adapt, and innovate to shape data-informed approaches and best practices to strengthen project effectiveness
• Coach grantees and partners to strengthen operational systems, refine communication strategies, and enhance program design to maximize recycling participation and long-term program performance
• Present proposals to internal and external stakeholders, using data and projected outcomes to secure funding
• Lead and contribute to special projects and new initiatives, particularly those with restrictive funding requirements
• Drive impactful community initiatives, spearheading special projects
• Travel to project sites when on-the-ground guidance is needed to accelerate progress, strengthen partnerships, or remove operational barriers
• Represent TRP at conferences, regional meetings, and community events to expand the project pipeline and strengthen relationships
• Collaborate with team members to establish standards, improve workflows, and ensure accurate, accessible project records and operational procedures
• Identify strategies and evidence-based best practices (BMPs) that measurably improve recycling behaviors participation, capture and public confidence
• Evaluate and articulate the deployment, costs, and anticipated return on investment of interventions
• Collaborate with cross-functional teams to brainstorm, problem solve, and design solutions and strategies
• Maintain accurate, accessible public-facing resources on recycling systems and best practices

Grant Development Manager

• Provide direct clinical supervision, performance evaluations and disciplinary action of all assigned staff.
• Evaluate and ensure that competency requirements are met for all the staff.
• Ensure and perform in-home supervisory visits with assigned team members.
• Monitor staff assignments, caseloads, and team productivity.
• Promote efficient utilization of resources to achieve desired clinical outcomes and within episode reimbursement.
• Support the coordination of interdisciplinary care.
• Develop and maintain a system of patient tracking and financial forecasting.
• Provide the Administrator with census, staffing, team productivity and other reports as requested.
• Identify staffing patterns and needs of the assigned team.

RN Clinical Manager

• Build relationships and develop plans to increase sales and profitability for targeted national accounts and make purchasing decisions.
• Drive sales by creating, executing and communicating business plans to grow sales for the organization.
• Develops and maintains business relationships.
• Strategically plans customer visits to cultivate relationships, perform presentations, offer innovative programs and communicate plans.
• Researches, develops and acquires account opportunities.
• Effectively communicates competitive strengths and develops strategy to acquire competitive business.
• Develops and executes profitable business plans for managing existing and newly acquired accounts and implements those plans effectively.
• Negotiates national contracts and rebate programs consistent with industry management goals.
• Teams with individuals within sales, and other key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
• Participates in local and national trade associations and conferences.
• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations.
• Troubleshoots and resolves complex problems.
• Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results.
• Determines and develops an approach to solutions.

National Accounts Manager – Public Sector

• Partner with Sales and Business Development to support the Fulfillment Pro API pipeline across domestic and international markets
• Identify the product capabilities required to win priority deals and partner with Product and Engineering to scope, prioritize, and sequence them on the roadmap
• Work with Legal and Finance to shape rate cards, commercial constructs, and contracting frameworks that scale to international markets and varied partner profiles
• Partner with the Partnerships team to evaluate, structure, and operationalize third-party integrations
• Serve as the senior strategy partner for the Fulfillment Pro API motion
• Build and operate the cross-functional cadences that keep Sales, Product, Legal, Finance, and Partnerships aligned
• Synthesize and frame data to drive decisions
• Represent Instacart externally when needed
• Lead complex, cross-functional initiatives end-to-end
• Exemplify cross-functional collaboration to problem solving
• Operate with ownership and objectivity in ambiguous, fast-moving situations

Senior Strategy & Planning Manager

• Overseeing professional certification requirements, including equivalent experience and training opportunities, and creating clear pathways to certification.
• Creating and providing training and related materials for listers and assessors both virtually and in-person.
• Evaluating and updating PVR training and informational materials such as fact sheets, guidebooks, and instructional documents.
• Managing a learning management system to track certification, recertification, and attendance.
• Providing support to municipal officials to maintain the statewide grand list for the purpose of education funding.
• Conducting detailed analyses of municipal assessment practices through the annual Equalization Study.
• Leveraging relationships and existing programs at other state agencies such as Department of Labor, Secretary of State’s Office, and Community College of Vermont to develop career and training paths.
• Identifying national resources such as the International Association of Assessing Officers, Appraisal Institute and USPAP for trainings and standards

Education Manager

• Owning the lifecycle of citizen automation and AI solutions
• Engaging with Business Partners and users to ascertain system requirements
• Leading a small, specialized enablement team alongside citizen developers
• Orchestrating the deployment of new technology updates and releases
• Recruiting and cultivating high-performance citizen developers
• Owning technical decisions related to the definition and sustainment of the citizen technology toolkit
• Setting clear expectations and accountability for the team
• Developing operational and financial objectives
• Handling web services, integration design and deploying relevant architecture

Senior Manager, Technology – Automation

• Direct in-depth market, customer, and competitor research to inform capture strategy
• Collaborate with capture leadership, proposal teams, and consultants
• Organize and maintain research outputs in SharePoint
• Track progress and ensure timely completion of deliverables
• Direct proposal team members during the proposal process

Manager, Medicaid Market Research and Competitive Analysis

• responsible for designing, developing, and delivering data and reporting solutions that support care management operations and population health strategies
• partners with clinical and operational stakeholders to translate business needs into scalable data assets, dashboards, and analytics that enable performance tracking, identify gaps in care, and improve program outcomes
• ensures data accuracy and consistency across claims, clinical, and vendor sources, and produces actionable insights to inform decision-making, enhance care management effectiveness, and drive continuous operational improvement

Senior Manager, Informatics

• Manage complex fee-for-service and value-based contracting and negotiations with large physician groups, ancillaries, and hospital systems.
• Build and maintain strong provider relationships to support network growth and value-based business opportunities.
• Coordinate closely with matrix partners to ensure aligned execution.
• Develop strategic network positions, identify value-oriented and risk-based opportunities.
• Work to meet unit cost targets while maintaining an adequate provider network.
• Design and manage initiatives to improve medical cost and quality.
• Prepare, review, and project the financial impact of large or complex provider contracts.
• Lead resolution of escalated provider issues and manage key provider relationships.

Senior Network Contract Manager

• Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning, direct provider coordination/collaboration, and coordination of psychosocial wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes.
• Conducts comprehensive assessments of referred member’s needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services.
• Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and address complex clinical indicators which impact care planning and resolution of member issues.
• Performs crisis intervention with members experiencing behavioral health or medical crisis and refers them to the appropriate clinical providers for thorough assessment and treatment, as clinically indicated.
• Provides crisis follow-up to members to help ensure they are receiving the appropriate treatment/services.
• Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promotes lifestyle/behavior changes to achieve optimum level of health.

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