Manager

• Responsible to the Operations Manager for the management of the day-to-day operational services/sites within the Gqeberha region.
• Ensure that an efficient and high-quality commodity surveying service is provided to meet reporting deadlines and priorities agreed with AHK Head Office and clients.
• Maintain constant communication with management (in SA & UK), staff and vendors to ensure effective operations of the business.
• Lead, motivate and support the team in a time-sensitive and demanding environment.
• Inform the Operations Manager of continual resourcing difficulties and/or operational problems.
• Planning, organising, leading and controlling daily operations to meet the agreed work schedules and targets.
• Enforce adherence of business methods, policies, and procedures.
• Lead Junior Inspectors and Assistant Inspectors to manage their teams efficiently.
• Maintain the most cost-effective utilization of resources within Gqeberha operations.
• Communicate customer issues with the operations team and devise ways of improving customer experience.
• Ensure that a high degree of accuracy and precision is applied to sampling/surveying.
• Provide technical advice and support to site staff as required.

Branch Manager

• Lead, facilitate, and coach agile/lean practices within global teams, embedding these practices and helping define standards such as Jira workflows and ceremonies.
• Support, coach, and advise both newly formed and experienced, self-organized teams to promote a culture of accountability.
• Provide guidance to wider stakeholders on agile/lean/delivery principles and methodologies.
• Mentor team members and contribute to delivery strategies
• Manage the end-to-end delivery of projects, enhancements, and new client launches on the Ten Platform.
• Ensure alignment with business objectives, timelines, and budgets for all deliverables.
• Serve as the primary liaison between Product, Engineering, Support, and Business teams, ensuring clarity on delivery expectations and timelines.
• Identify, assess, and mitigate risks and issues proactively.
• Collaborate across the organisation to align delivery roadmaps, balancing dependencies between agile and waterfall projects.
• Manage site configurations on new and existing clients using a CMS application like Django CMS.
• Run important sessions such as kick-offs and retrospectives.
• Collaborate with product managers, business stakeholders, and technical teams to define project/enhancement scope and deliverables.
• Provide regular and clear project reporting to stakeholders, defining and owning delivery reporting standards.
• Promote transparency and communication across all teams, handling escalations and resolving organisational impediments.
• Drive a culture of continuous improvement by evaluating and enhancing delivery processes to boost efficiency, scalability, and team performance.
• Reinforce agile/lean best practices in day-to-day operations and champion a culture of innovation.

Delivery Manager

• Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects
• Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
• Act as escalation point for complex client or project challenges, supporting Project Managers in resolution
• Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership
• Drive strategic alignment between delivery, client expectations, and business objectives
• Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio
• Ensure portfolio delivery supports broader organisational strategy and growth objectives
• Provide coaching and mentorship to Project Managers, building their capability and leadership presence
• Support Project Managers in professional growth, performance development, and delivery excellence
• Foster a culture of accountability, collaboration, and continuous improvement
• Cultivate a positive and collaborative team community culture that promotes retention, alignment with company values, and active engagement.
• Collaborate with cross-functional leaders (e.g., Sales, Learning, Production, etc.,) to ensure seamless delivery handovers and client satisfaction
• Act as a trusted partner in client engagements, supporting relationship-building and expectation management
• Champion continuous improvement in delivery practices, tools, and systems
• Advocate for innovation in delivery models, processes, and methodologies
• Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes
• Identify and mitigate systemic delivery risks while implementing best practices across teams

PMO Manager

• Manage day-to-day client queries with professionalism and efficiency.
• Coordinate maintenance requests, liaise with contractors, and ensure work is completed to required standards.
• Handle communication channels including phone calls, emails, and meeting scheduling.
• Provide administrative support, including invoice processing and assistance with financial queries.
• Attend client and resident meetings to support effective property management.
• Maintain accurate records and ensure all property documentation is up to date.
• Assist with building insurance claims and ensure compliance with Health & Safety regulations.
• Support Line Managers in managing client, tenant, contractor, and onsite personnel relationships.
• Cover workload during absences to maintain service continuity.

Assistant Property Manager

• Management of an experienced and senior project team.
• Drive and manage profit and loss as well as identify revenue leakage and improvement.
• Prepare and send management reports with detailed feedback and corrective action.
• Ensure service delivery to both external and internal clients.
• Vendor management of all transporters, vendors and SLAs in place and managed through monthly meetings.
• Rate negotiations and implementations and participation in key road freight quotes and tenders.
• Weekly department meeting Bi-annual staff appraisals.
• Work with sales to secure new business and retain existing business.
• Utilise Lean process where necessary to identify waste and improvement.
• Implement and continuously review work instructions and SOPs are adhered to.
• Ensure financial and operational reports are actioned and responded to on time and errors are assessed for root cause and training.
• Lead the team through coaching, developing and motivating subordinates including follow-up of team and individual performance against targets and objectives aligned with overall company strategy.
• Manage Project department Productivity and workflow and provide monthly Management Reports.
• Successful project close out and evaluation and feedback to all key stakeholders.
• Participate and join client business reviews with both sales and Client retention.
• Management of P&L and accountability.
• Resolving/training/disciplining of Quality/error’s by staff.
• Customs and operational compliance is understood and implemented and adhered to in processes and communication.
• Drive and manage profits and consistency on all routes.
• Manage the operational functions and workflow of the project department for optimal efficiency.

Senior Manager, Projects, Oil & Gas, Air & Sea

• Support Our Top Clients: Be the go-to person for a select group of key partners. Handle escalations and help solve their trickiest issues.
• Keep an Eye on Things: Monitor ongoing cases in our CRM and make sure nothing gets stuck. Step in early if something needs attention.
• Stay in Touch: Send regular updates to clients and check in to make sure they’re happy with how things are going.
• Track Performance: Use tools like Tableau and SQL to monitor service metrics and prepare reports.
• Be Their Voice: Join client meetings, listen to their needs, and make sure their voice is heard internally.
• Work as a Team: Collaborate with ops, support, and tech teams to make service even better.

Service Manager – Africa

• Owning emergency cases from activation to resolution
• Assessing information and coordinating responses
• Communicating clearly with stakeholders
• Ensuring each case is handled with accuracy, urgency, and professionalism
• Following operating procedures to ensure efficient help is provided
• Managing cases from initiation through to resolution
• Assessing incomplete or evolving information to determine next actions
• Maintaining accurate records and case notes throughout the lifecycle
• Applying defined processes while exercising sound judgement
• Working effectively in a 24/7, shift-based operational environment

Case Manager

• Create & independently drive automation testing frameworks & plans
• Develop and execute automated test scripts using various technologies
• Align testing frameworks and scripts to User Stories
• Provide testing at various levels including unit tests and end to end integration testing
• Collaboratively work with developers to implement test hooks for automation

Lead Test Manager

• You’ll take ownership of work that gives us our competitive edge, including: Group Consolidation & Financial Reporting.
• Review of Group consolidated financial statements, including annual financial statements, interim and year-end reporting, and related disclosures.
• Review consolidation journals and adjustments in compliance with IFRS and SEC requirements.
• Ensure accuracy, completeness, and timeliness of financial reporting deliverables.
• Conduct detailed analytical reviews of consolidated financial results, identifying trends, variances, and key insights.
• Provide clear and actionable financial analysis to support management decision-making.
• Act as the primary point of contact for Group Reporting across business units, ensuring alignment on deliverables and deadlines.
• Ensure full compliance with IFRS, SEC regulations, and other applicable financial reporting standards.
• Monitor and interpret new and evolving accounting standards and regulatory requirements.
• Support the implementation of new accounting standards and regulatory changes across the Group.
• Maintain and update Group accounting policies to ensure consistency and compliance.
• Provide technical accounting guidance to business units and finance teams.
• Ensure effective design and execution of SOX controls within the consolidation and reporting processes.
• Maintain and enhance financial reporting systems and consolidation tools.
• Monitor and review the effectiveness of reporting systems and controls on an ongoing basis.
• Manage user access controls to ensure appropriate segregation of duties and system security.
• Collaborate with business units to ensure accurate and complete data submission for consolidation.
• Investigate and resolve data discrepancies and inconsistencies.
• Analyse data trends to identify quality issues and implement corrective actions.
• Drive continuous improvement initiatives within the consolidation and reporting processes.
• Identify opportunities for automation and efficiency gains within reporting cycles.
• Act as a key finance representative on cross-functional and strategic projects.
• Apply IFRS expertise and Group policies within project environments.
• Provide training and guidance on reporting processes, systems, and best practices.
• Develop and implement training programs on accounting policies and disclosure.

Group Reporting Manager

• Drive transformational change across Contract Logistics operations by leading high-impact operational excellence initiatives
• Shaping and implementing the Operational Excellence agenda
• Delivering measurable value through structured transformation programmes
• Partnering with operations and clients to unlock performance in complex, high-volume environments
• Managing the full lifecycle of external contractor engagement
• Building and leading a high-performing Operational Excellence capability within the site
• Ensuring all initiatives follow a structured and disciplined change methodology

Manager, Business Change, Contract Logistics

• Participation of pre award and big defense meeting activities providing start up expertise input for the project strategy.
• Upon award, develop the site activation delivery strategy according to project scope and specifics, indicating the activation projection for sites in diverse countries, site identification, regulatory, contract and start up elements’ timelines.
• Oversee the execution of global site activation strategy, focusing in delivering sites in the agreed timeline, budget and within scope, pro-actively identifying and addressing risks.
• Communication with client, project team members and local regulatory specialists on study sites status, activation projections, risks, and opportunities to secure the activation strategy.

Associate Site Activation Manager

• Support in executing the financial due diligence procedures on the Target company
• Understanding and analysing profit drivers and trends
• Challenge assumptions of future financial performance
• Analyse working capital and cash flow drivers
• Analyse the balance sheet in the context of a transaction
• Identify deal risks and upsides and issues impacting deal valuation
• Manage expectations of service

Assistant Manager – Transaction Diligence

• Support in executing the financial due diligence procedures on the Target company
• Understanding and analysing profit drivers and trends
• Challenge assumptions of future financial performance
• Analyse working capital and cash flow drivers of the Target
• Analyse the balance sheet in the context of a transaction
• Gain exposure to identifying deal risks and upsides and issues impacting deal valuation

• Serve as the primary point of contact for families and RBTs throughout active services.
• Coordinate and resolve scheduling changes, call-outs, cancellations, and other day-to-day operational issues.
• Proactively communicate with parents, caregivers, and staff to ensure concerns are addressed promptly.
• Collaborate with BCBAs, Recruiting, Scheduling, Billing, and Authorizations teams to ensure cases run smoothly.
• Order client materials and manage spending within assigned client budgets.
• Develop a strong understanding of CentralReach and provide first-line support for system-related questions and troubleshooting.
• Escalate system issues when necessary and follow through to resolution.
• Monitor active cases to identify risks to client or staff retention and implement proactive solutions.
• Maintain accurate case documentation and ensure all case information remains up to date.
• Build strong relationships with families and staff while delivering exceptional customer service throughout the client's ABA journey.

• Own strategic relationships with processors, acquirers, APM providers, card schemes, regulators, and issuers.
• Collaborate across teams to optimize costs and boost approvals and reliability.
• Deliver seamless merchant go-lives and lead the end-to-end process of introducing new payment methods.
• Enhance existing solutions making a tangible impact by increasing approval rates and reducing costs and latency.

Senior Execution and Enablement Manager – Southern Africa

• Act as the client’s advocate, ensuring services and products meet expectations while driving adoption and performance.
• Monitor delivery quality, resolve issues, and implement improvements at both operational and product levels.
• Build trust within the client’s organisation through proactive communication and governance.
• Manage client expectations and ensure alignment with service offerings.
• Conduct regular service reviews with clients to discuss product performance, identify areas for improvement, and address any concerns.
• Monitor client satisfaction metrics, handle complaints, and proactively address issues to enhance the overall client experience.
• Develop and track that all services meet agreed SLAs and KPIs, reporting any deviations to clients and management.
• Identify opportunities for process improvements and implement changes to enhance service delivery quality.
• Regularly monitor, analyse, and report on service delivery metrics.
• Drive and contribute in compliance requirements and questionnaires raised by clients.
• Support contract renewals, negotiating service terms.
• Coordinate and oversee the resolution of incidents.
• Lead response efforts during service disruptions.
• Liaise with business, product and development stakeholders to ensure smooth client product rollouts.
• Oversee the implementation of product updates or service changes.

Service Delivery Manager – SA

• Lead the successful delivery of client and insurance product implementations by building and leading high-performing delivery teams
• Actively support the teams, remove obstacles, and resolve complex challenges
• Report to the Head of Business Operations with the Projects Team Lead and the Solutions Engineering Team Lead reporting directly to you
• Manage delivery scope commercially and ensure accurate invoicing and utilisation data
• Ensure clients receive appropriate training and are fully prepared for launch and product changes
• Maintain transparency around progress, dependencies, risks, and delivery timelines.
• Collaborate closely with the Head of Business Operations to maintain services profitability.

Technical Projects Delivery Manager

• Manage a team of Motor HCV Assessors, GIT assessors, and Leisure claim Assessors.
• Ensure client satisfaction by monitoring targets, deadlines, and compliance with service level agreements.
• Optimize team performance aligned with the Santam strategy.
• Support strategic objectives around profit, growth, and cost reduction.
• Monitor and control Average Repair Cost (ARC) and Average Cost per claim (ACPC).
• Provide advice on settlement options and ensure indemnification in line with Santam’s policies.
• Oversee the validation of motor COE claims after registration, assessment, and quantification of damages.
• Deliver high-quality assessment services in the claims value chain.
• Build and maintain professional relationships with relevant partners.

Heavy Commercial Vehicle Assessor Manager

• Join Streets as Assistant Accounts Manager: lead high‑quality accounts & tax work for clients, in a supportive, remote, growth‑driven team.
• Serve as a point of contact for client queries, offering clear and accurate advice relating to accounts work being prepared.
• Manage workflow across your accounts work to ensure deadlines are met.
• Maintain strong client relationships and ensure consistent standards of service.
• Prepare and review year‑end accounts for sole traders, partnerships and companies.
• Prepare corporation tax computations and returns alongside accounts.
• Ensure compliance with HMRC requirements and statutory deadlines.

Accounts Manager

• Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.
• Understand the customer’s business
• Understand the customer’s customer requirements
• Develop a strong, trusting relationship with clients
• Deep understanding of contractual SLAs & KPIs
• Adherence to HSE compliance and responsibilities
• Create and maintain various reports in line with KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
• Ensure all data to and from the client system is working;
• Ensure customer inventory related queries are processed accurately and completely within 24 hours;
• Proactively control the risks associated with inventory.
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
• Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
• Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
• Control the security over inventory which could result in loss, theft or misappropriation, etc.
• Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.

Manager jobs in South Africa

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Branch Manager

Delivery Manager

PMO Manager

Assistant Property Manager

Senior Manager, Projects, Oil & Gas, Air & Sea

Service Manager – Africa

Case Manager

Lead Test Manager

Group Reporting Manager

Manager, Business Change, Contract Logistics

Associate Site Activation Manager

Assistant Manager – Transaction Diligence

Assistant Manager – Transaction Diligence

Case Manager

Senior Execution and Enablement Manager – Southern Africa

Service Delivery Manager – SA

Technical Projects Delivery Manager

Heavy Commercial Vehicle Assessor Manager

Accounts Manager

Manager, Inventory – Contract Logistics