Branch Manager

Alfred H Knight

Branch Manager overseeing daily operations in Gqeberha for Alfred H Knight, providing commodity surveying services. Ensuring effective communication and adherence to operational policies.

Posted 7/23/2026full-timePort Elizabeth • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in operations, with a focus on effective team coordination and customer service. Proficient in commodity surveying, particularly in metals and minerals, ensuring high standards of accuracy and efficiency.

Highest-signal resume keywords

Operations ManagementCommodity SurveyingTeam LeadershipConflict ManagementCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commodity SurveyingOperations ManagementCritical ThinkingNumeracyReport Writing

Soft Skills

Interpersonal SkillsDelegationAdaptabilityCommunicationLeadership

Certifications & Qualifications

Tertiary Qualification in Operations ManagementTertiary Qualification in Business ManagementTertiary Qualification in MetallurgyTertiary Qualification in Chemical Engineering

Industry Keywords

Chemical FieldMetalsMineralsResource UtilizationOperational Services

About the role

Key responsibilities & impact

Responsible to the Operations Manager for the management of the day-to-day operational services/sites within the Gqeberha region.
Ensure that an efficient and high-quality commodity surveying service is provided to meet reporting deadlines and priorities agreed with AHK Head Office and clients.
Maintain constant communication with management (in SA & UK), staff and vendors to ensure effective operations of the business.
Lead, motivate and support the team in a time-sensitive and demanding environment.
Inform the Operations Manager of continual resourcing difficulties and/or operational problems.
Planning, organising, leading and controlling daily operations to meet the agreed work schedules and targets.
Enforce adherence of business methods, policies, and procedures.
Lead Junior Inspectors and Assistant Inspectors to manage their teams efficiently.
Maintain the most cost-effective utilization of resources within Gqeberha operations.
Communicate customer issues with the operations team and devise ways of improving customer experience.
Ensure that a high degree of accuracy and precision is applied to sampling/surveying.
Provide technical advice and support to site staff as required.

Requirements

What you’ll need

Ability to demonstrate literacy and be numerate.
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
Trained in conflict management and effective interpersonal skills.
Highly proficient in English (verbal and written).
Excellent written and oral communication skills, with the ability to present clear, well-structured reports and briefs.
Demonstrate the ability to lead.
Can orchestrate multiple activities at once to accomplish a goal.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Adaptable and flexible.
Tertiary qualification in Operations Management, Business Management, Metallurgy or Chemical Engineering would be preferred.
5-10 years experience in the Chemical field.
5-10 years experience in a Management position, including managing/leading a group of multi-cultural people.
3 years minimum experience in the commodity surveying, specific to metals and minerals.

Benefits

Comp & perks

Excellent opportunity with a salary and benefits package to match