Senior Execution and Enablement Manager – Southern Africa

dLocal

Drive operational excellence in dLocal’s Payins network, managing relationships with processors and regulators. Collaborate across teams to enhance payment methods and solutions.

Posted 6/15/2026full-timeCape Town • 🇿🇦 South AfricaSeniorWebsite

ATS Keywords

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Hard Skills

payments operationsfintech operationspartner managementissuing operationsacquiring operationspayment flowsAPIsSQLExcelBI tools

Soft Skills

leadershipcommercial acumennegotiationdata-drivenownership mindsetcross-functional collaborationmanaging ambiguityoperational urgency

Certifications & Qualifications

Bachelor’s degree

Industry Keywords

processor managementAPM ecosystemsmerchant go-livesscheme rulescomplianceoperational riskpricingSLAsstrategic agreementsdisputes

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own strategic relationships with processors, acquirers, APM providers, card schemes, regulators, and issuers.
Collaborate across teams to optimize costs and boost approvals and reliability.
Deliver seamless merchant go-lives and lead the end-to-end process of introducing new payment methods.
Enhance existing solutions making a tangible impact by increasing approval rates and reducing costs and latency.

Requirements

What you’ll need

8–10+ years experience in payments/fintech operations, partner or processor management, issuing/acquiring operations, or APM ecosystems.
Proven leadership managing complex global partner ecosystems, commercial negotiations, and high-impact escalations.
Expert understanding of payment flows, APIs, webhooks, routing, credentials, disputes, settlement, and reconciliation.
Strong commercial acumen with a track record of negotiating pricing, SLAs, and strategic agreements.
Deep understanding of scheme rules, mandates, fines, compliance, and operational risk.
Highly data-driven, with strong Excel/Sheets skills; SQL or BI tools preferred.
Experience leading cross-functional programs, merchant go-lives, operational rollouts, and technical migrations under tight timelines.
Strong ownership mindset—thrives in ambiguity, manages multiple initiatives across time zones, and operates with urgency.
Bachelor’s degree in Business, Engineering, Economics, Computer Science, or related field.

Benefits

Comp & perks

Flexibility: we have flexible schedules and we are driven by performance.
Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Flexibility in how you work: We focus on impact and productivity over fixed hours.