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Manager, Inventory – Contract Logistics

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Inventory Manager responsible for managing inventory and achieving contractual SLA’s at a multi-client distribution center. Collaborating with clients and teams for effective supply chain operations.

Posted 6/9/2026full-timeKempton Park • 🇿🇦 South AfricaMid-LevelSeniorWebsite

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Hard Skills
inventory managementwarehouse managementERP systemsWMS systemsExcelPowerPointroot cause analysiscycle countingdata managementproblem solving
Soft Skills
communication skillsinterpersonal skillsattention to detailcustomer expectation managementplanningorganizingdirectingcontrollingmonitoringcommercial acumen
Certifications & Qualifications
Logistics degreeEngineering degreeSupply Chain Management degreerelevant diploma
Industry Keywords
SLAKPIHSE complianceCAPAinbound processesoutbound processesreturn processesMRPstock discrepanciesGauteng

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.
  • Understand the customer’s business
  • Understand the customer’s customer requirements
  • Develop a strong, trusting relationship with clients
  • Deep understanding of contractual SLAs & KPIs
  • Adherence to HSE compliance and responsibilities
  • Create and maintain various reports in line with KPI and contractual obligations.
  • Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
  • Ensure all data to and from the client system is working;
  • Ensure customer inventory related queries are processed accurately and completely within 24 hours;
  • Proactively control the risks associated with inventory.
  • Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
  • Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
  • Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
  • Control the security over inventory which could result in loss, theft or misappropriation, etc.
  • Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.

Requirements

What you’ll need
  • 3-year Logistics, Engineering or Supply Chain Management degree, or 3 year equivalent diploma OR; 5 years minimum relevant experience in Inventory / Warehouse Management
  • Excellent knowledge of ERP and WMS systems
  • Highly proficient in Excel/PowerPoint for data management and reporting
  • Min 5 years’ relevant experience in a warehouse environment
  • Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
  • Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
  • Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
  • Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
  • Min 3 years’ people manage experience.
  • Strong attention to detail and high quality of work.
  • Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
  • A sound understanding of the Supply Chain.
  • Commercial acumen to understand our inventory related contractual SLA’s with clients and our liability in the event of non-conformance.
  • Good interpersonal skills for client account management.
  • A good understanding of MRP and inventory management principles
  • Very good mathematical & analytical skills
  • Own vehicle and driver’s license
  • Ability to work extended hours / after hours
  • Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution

Benefits

Comp & perks
  • Audit preparation, execution and support relating to internal and client inventory audits.