Manager

• Responsible for planning, developing, organizing, and managing the Patient Access department
• Responsible for performance and effectiveness of the department(s)
• Coaching and development of all staff performing these functions
• Implementing short and long-term plans to improve customer service
• Works closely with the Director of Patient Access to align processes and procedures
• Manage the operations for admitting, registration, and financial services departments
• Develops and manages departmental staffing needs
• Prepares monthly reports as requested
• Establishes departmental goals with the staff to optimize performance
• Collects, interprets and communicates performance data
• Works with internal and external customers to make key decisions
• Provides training, education, goal-setting, and performance interventions

Manager, Patient Access

• Engage healthcare providers and appropriate office staff to educate on access to prescribed treatments
• Educate HCP office staff about prior authorization & appeals process
• Work compliantly and proactively to identify and resolve patient access and reimbursement issues
• Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI)
• Serve as reimbursement expert for patient support services team
• Utilize approved resources to provide education and answer questions
• Document call details with attention to data integrity
• Triage appropriate escalations to the Field Access Manager team
• Comply with all required training and policies

Access Manager

• Performs skilled nursing assessments and implements patient specific interventions for plan of care
• Manages/coordinates all aspects of home health services as assigned to patient and obtains authorizations for treatment prior to visit
• Coordinates and monitors all incoming lab results and notifies the appropriate physician of results and provides follow up as requested
• Processes new physician orders and updates appropriate patient team members regarding new physician orders
• Performs admissions, assessments, recertifications, discharges and self-scheduling for all RN visits
• Maintains and submits all required documentation in a timely manner and in accordance with agency and home health policies and procedures
• Required to be available for rotating on call coverage
• Supervises LPNs and Home Health Aides providing patient care to promote quality patient care and outcomes
• Participates in case conference/recertification process and ensures implementation of activities for improved quality of patient care as required by the agency
• Participates in the orientation and skilled development of new employees as assigned and supervises and educates students during their rotation
• The Case Manager Patient Care reports to the Clinical Manager.
• This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

RN Care Manager

• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation
• Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients
• Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients
• Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies
• Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources
• Develop and execute account-level access strategies to improve patient access at scale
• Engage with payer organizations as appropriate to clarify coverage policies and support resolution of access challenges
• Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams to ensure aligned execution of access strategies

Cardiac Access Care Manager

• Serve as the primary point of contact for consented patients across the treatment journey
• Conduct patient needs assessments addressing coverage, affordability, and logistical barriers
• Assist in coordinating care across healthcare providers and sites of care
• Act as a field-based expert on reimbursement and payer policy
• Provide guidance on the prior authorization process
• Deliver compliant education on reimbursement processes and patient access resources
• Develop and execute account-level access strategies
• Engage with payer organizations to clarify coverage policies

Hematology Access Care Manager

• Serve as a trusted music resource for company and franchise schools, answering day-to-day questions and providing remote and onsite support to new and struggling Music Directors.
• Onboard and coach new Music Directors; partner with Franchisee and General Managers and HR to interview, select, and develop Company school MD and Assistant MD candidates.
• Deliver GM music onboarding so Franchisees and General Managers can confidently lead their music programs.
• Run the music side of New School Openings (NSO): instructor training, programs and show director training, and mid-season check-ins, plus biweekly NSO office hours.
• Approve company owned school shows (three seasons per year) and summer camps, and lead the annual music assessment process for all schools.
• Host regular Music Office Hours and regional Music Director calls.
• Support international schools, including song licensing (Hal Leonard) and transcriptions for unique songs.
• Plan and deliver recurring Music Director training, General Manager training, and in-person Owner's Week sessions as assigned.
• Create, update, and maintain certification content and assessments in Practice Space (our staff training platform) across roles and programs; Instructor, Music Director, Show Director, Rock 101, Rookies, Little Wing, Adult Program, House Band, Songwriting, Recording & Production, AllStars, and future programs and trainings that may be developed in the future.
• Track Music Director training and certification across the system.
• Facilitate and host music-focused webinars and system-wide calls.
• Own music-related responsibilities for AllStars: advise on video, live, and online auditions; recruit local judges; consult on gear; manage song selection and casting; oversee decisions and team placement; manage performance schedules and House Bands; support music staff; be available to attend tours; and other duties as assigned.
• Support Summerfest: performance scheduling, setlists, House Bands, gear setup, stage management, executing the final event, and other duties as assigned.
• Contribute to Overdrive and other national or one-off events (e.g., Regional meetings, NAMM, Lollapalooza, ACL): create and facilitate breakout content, help plan and cast the jam, and other duties as assigned.
• Help manage and resolve Music Help Desk tickets quickly and accurately – these tickets can vary from topics related to music program execution and consultations, to troubleshooting access to resources, materials, and our Method App, to fielding feedback and issues related to our method tools and curriculum resources, and the like.
• Contribute to curriculum development and ongoing improvements to music training materials and program resources.
• Support the maintenance, adoption, and enhancement of the School of Rock Method (Method App, Method Books, and Method Engine): contribute content, flag and fix inaccuracies, and partner with the development team to troubleshoot.
• Support Featured Show and new show and song rollouts, including selection, resource development, adoption, and communication.
• Advise on sync licensing decisions and review website resource articles.

Manager, Music Education – Method

• Serve as a trusted music resource for company and franchise schools.
• Onboard and coach new Music Directors.
• Run the music side of New School Openings.
• Approve company owned school shows and summer camps.
• Plan and deliver recurring Music Director training.

• Evaluates processes, develops action plans, and coordinates the strategic implementation of system processes and corrective actions at the plasma donor center
• Maintains oversight of the center’s quality management system and ensures continuous quality improvement, by addressing deficiencies in a timely manner and communicating concerns to the appropriate parties
• Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations
• Implements Standard Operating Procedures (SOPs) for quality control and overall regulatory compliance
• Collaborates with Center Manager to ensure the donor center operates in a manner which assures product quality, donor suitability and donor safety are maintained
• Responsible for the personnel functions of the Quality Systems Associate; including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of personnel records, work schedule and delegation/follow-up of tasks
• Responsible for oversight of all aspects of internal and external audits including audit preparation, execution, response, implementation of corrective/preventative actions, assessment of corrective actions, and follow-up as required
• Continuously assesses, promotes, and improves the effectiveness of the quality and training systems in the donor center through recognition of trends, investigation of failures in the execution of procedures, and direct observations
• Documents, investigates, and performs root-cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product
• Investigates identified trends and performs follow-up on corrective and preventive actions, system implementations, and process improvement plans to measure/determine effectiveness
• Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements; ensures accurate labeling and documentation; and, authorizes final shipment
• Performs a review of the documentation of unsuitable test results and unit lookback information
• Performs a review of donor adverse event reports and the applicable related documents
• Ensures that job and center annual training (i.e. Advanced cGMP, Blood Borne Pathogen, and others as may be required) is completed, documented, and on file
• Performs employee training observations to ensure staff competency prior to releasing employees to work independently
• Ensures that all supplies and materials ordered meet quality requirements prior to use and are always stored in appropriate temperature/facility conditions
• Initiates appropriate investigations if these requirements are not met
• Initiates rejection of supplies for non-compliance
• Determines donor suitability activities and manages donor deferrals as appropriate
• Reviews and approves deferred donor reinstatement activities
• Prepares quality analysis reports to track issues and set goals
• Does in depth research and analysis to resolve systemic compliance issues
• Ensures that Clinical Laboratory Improvement Amendments (CLIA) proficiency test surveys, complaint investigations, and training have been properly documented
• Holds monthly Quality Meeting to communicate status updates and manage action outcomes
• Leads projects and initiatives as requested

Quality Systems Manager

• Provide member-centered, evidence-based model of care across multiple products
• Responsible for ensuring a smooth and safe transition for members between various care settings
• Assess individual care goals, coordinate medical and supportive services, and connect members with community resources
• Perform other duties as assigned

Case Manager III

• Manage health care fraud and internal fraud investigations
• Manage and train investigators and support staff
• Establish and maintain liaison with health care providers and law enforcement
• Coordinate anti-fraud activities with other departments at HCSC
• Partner with Compliance, Legal, Audit, Provider Services, Clinical Operations, and external regulatory agencies to detect, investigate, and mitigate fraudulent or abusive activities
• Ensure compliance with federal and state healthcare regulations
• Lead design, implementation, and ongoing optimization of pre-payment review process
• Oversee daily volume of claims and monitor program effectiveness through savings, cost avoidance, provider behavior changes, and regulatory compliance metrics
• Utilize claims data analysis, predictive analytics, and fraud detection tools to identify suspicious patterns and activities
• Manage and develop a team of professional certified coders and investigative analysts

Senior Manager – Special Investigations

• Develop and own strong relationships with clients and other stakeholders to meet all of their accounting and financial reporting needs including projects that:
• Enhance or re-design SOX and ICFR structures
• Streamline SOX and ICFR compliance within the organization
• Outsource or Co-source, with the organization in-house resources, the internal audit function for organizations of various size and industry
• Design internal audit plans or overall control structures, prepare and review relevant work papers supporting, prepare reporting to client management and governance
• Research complex accounting transactions and document conclusions associated with the control risk of the transactions
• Supervise, mentor, and train team members
• Network with industry professionals to generate new engagements

• Manage the Service Enablement Program
• Own the planning, coordination, implementation, and continuous improvement of assigned global Service Enablement initiatives aligned to IMS business objectives.
• Manage program roadmaps, milestones, deliverables, and adoption activities in partnership with global and regional stakeholders.
• Establish and maintain standards, best practices, tools, and resources that support service revenue growth and customer retention.
• Collaborate with IMS Service Directors in AMER, EMEA, and APAC to support regional alignment and adoption.
• Develop and deliver training, tools, and coaching resources that strengthen service selling, customer communication, and account growth.
• Partner with service and sales leaders to identify capability gaps and implement practical enablement solutions.
• Develop and maintain onboarding, learning, and career development resources for service employees.
• Document and maintain assigned service processes, roles, competencies, and best practices.
• Drive adoption of Salesforce, AI tools, and other technologies that improve productivity, customer engagement, and business performance.
• Track and report enablement adoption, participation, and effectiveness metrics.

Senior Manager – Service Enablement

• Provide leadership to support a multi-site service hub
• Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners, including succession planning
• Own the safety culture within the hub, inclusive of contracted partners and customers
• Execute daily Plan of the Day calls, to include prioritizing and managing a dispatch schedule
• Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements
• Partner with CPD | Customer Performance Director and escalate customer concerns with priority
• Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, and HR to meet the deliverables
• Prioritize turbine performance to meet/exceed performance commitments
• Be innovative and engaged in all areas of facility operations, aligned with individual site plans, to include creative problem solving with a LEAN mindset
• Lead operations within a multi-site service hub ensuring weekly visits to each site, drive a safety focus, continue to grow customer relationships, team engagement and talent development

Wind Hub Manager – Oklahoma

• Provide leadership to support a multi-site service hub
• Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners, including succession planning
• Own the safety culture within the hub, inclusive of contracted partners and customers
• Execute daily Plan of the Day calls, to include prioritizing and managing a dispatch schedule
• Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements
• Partner with CPD | Customer Performance Director to escalate customer concerns with priority
• Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, and HR to meet the deliverables
• Prioritize turbine performance to meet/exceed performance commitments
• Be innovative and engaged in all areas of facility operations, aligned with individual site plans, to include creative problem solving with a LEAN mindset
• Lead operations within a multi-site service hub ensuring weekly visits to each site: Drive a safety focus, continue to grow customer relationships, team engagement and talent development

Wind Hub Manager – Oklahoma 1, Woodward Area

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Assistant Moving Center Manager

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Complex Case Manager III

• Sell our client's products to both existing and new customers at the operator level.
• Work closely with the sales team to develop and execute sales plans.
• Ensure targets are met and maintain strong client relationships.

Area Development Manager

• Meet or exceed location revenue goals and other KPIs
• Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency
• Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
• Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
• Ensure all repairs are in line with Crash Champions and I-Car quality standards
• Complete shop payroll and staffing in a timely manner
• Communicate with team to ensure production is moving as needed to meet delivery requirements
• Write complete estimates after full disassembly and damage discovery

General Manager

• Oversee all aspects involved in the daily operation of a retail store
• Ensure customers are provided with an extraordinary experience with our products and services
• Perform additional outreach and promotional activities, including off-site events as needed
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Retail Store Manager

• Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience.
• Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment.
• Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives.
• Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives.
• Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic.
• Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds.
• Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction.
• Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes.
• Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements.
• Resolve aftersales customer concerns, including but not limited to: SPAC (Service Parts Assistance Center), CAC (Customer Assistance Center), TAC (Technical Assistance Center), Goodwill, Warranty, and Policy Requests.
• Monitor and deliver on KPIs including: Sales Reporting Tool (SRT) objectives, Net Promoter Score (NPS), Customer Retention, Service Training Standards (STS), EV Training & Compliance.

Manager jobs in Oklahoma

See all jobs on JobTailor

Manager, Patient Access

Access Manager

RN Care Manager

Cardiac Access Care Manager

Hematology Access Care Manager

Manager, Music Education – Method

Manager, Music Education – Method

Quality Systems Manager

Case Manager III

Senior Manager – Special Investigations

Manager

Senior Manager – Service Enablement

Wind Hub Manager – Oklahoma

Wind Hub Manager – Oklahoma 1, Woodward Area

Assistant Moving Center Manager

Complex Case Manager III

Area Development Manager

General Manager

Retail Store Manager

District Manager – Parts and Service