Manager, Patient Access

Ensemble Health Partners

Manager of Patient Access responsible for department performance and staff development at revenue cycle management provider. Overseeing operations for admitting, registration, and financial services.

Posted 7/22/2026full-timeClaremore • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $63,100 - $94,650 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Patient Access operations, including admitting, registration, and financial services, while effectively coaching and developing staff. Proficient in utilizing performance data to drive departmental goals and improve customer service.

Highest-signal resume keywords

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)Management Experience in HealthcarePatient Access Experience with Managed CareAdvanced Usage of AI

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Data InterpretationDepartmental Staffing ManagementCustomer Service ImprovementReport PreparationProcess Alignment

Soft Skills

Coaching and DevelopmentPrioritization SkillsCommunication Skills

Tools & Technologies

Microsoft ApplicationsComputer Applications Mastery

Certifications & Qualifications

Certified Revenue Cycle Representative (CRCR)Certified Healthcare Access Manager (CHAM)

Industry Keywords

Patient AccessHealthcare ManagementManaged CareInsuranceCall Center Operations

About the role

Key responsibilities & impact

Responsible for planning, developing, organizing, and managing the Patient Access department
Responsible for performance and effectiveness of the department(s)
Coaching and development of all staff performing these functions
Implementing short and long-term plans to improve customer service
Works closely with the Director of Patient Access to align processes and procedures
Manage the operations for admitting, registration, and financial services departments
Develops and manages departmental staffing needs
Prepares monthly reports as requested
Establishes departmental goals with the staff to optimize performance
Collects, interprets and communicates performance data
Works with internal and external customers to make key decisions
Provides training, education, goal-setting, and performance interventions

Requirements

What you’ll need

Certified Revenue Cycle Representative (CRCR) certification
Certified Healthcare Access Manager (CHAM) certification
Minimum 2 – 3 year’s management experience in healthcare industry
Patient Access experience with managed care/insurance or call center preferred
Experience with Microsoft a must
Ability to balance numerous priorities, therefore requiring great skills in prioritization
Ability to understand and master numerous computer applications,
Demonstrated advanced usage of AI and the management of teams using AI

Benefits

Comp & perks

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement