Manager

• Execute industry leading medical device B2C sales through complex sales techniques
• Support the Minnesota, North Dakota, Northern Wisconsin, NE Iowa territory for Cochlear
• Implement local consumer marketing and candidate nurture strategies
• Manage, develop and inspire mentoring volunteers
• Provide candidate communication through various vehicles (in person, virtual, email and/or phone)
• Demonstrate sales and business acumen with the ability to identify market opportunities
• Ensure compliance with Cochlear policy, laws and regulations in all sales activities
• Collaborate with B2B teammates to educate on products and develop strong relationships in the territory
• Organize and provide candidate educational events, evaluation days, and awareness events

Engagement Manager I

• Own, maintain, and continuously improve existing capacity models — including logic updates, data refreshes, assumption validation, and scenario planning
• Integrate capacity model outputs into analytical dashboards and operational reporting, ensuring stakeholders have timely, accurate, and actionable visibility
• Embed capacity insights into recurring business cadences (planning cycles, leadership reviews) by participating in and preparing materials for existing meetings
• Lead ad-hoc analytical workstreams that inform capital allocation decisions — from framing the problem and structuring the analysis to communicating findings and recommendations
• Partner cross-functionally with Finance, Operations, Supply Chain, Engineering, and Commercial teams to identify capacity constraints, bottlenecks, and opportunities for efficiency or expansion
• Develop clear, concise communication of complex quantitative analysis for both technical and non-technical audiences
• Identify opportunities to improve modeling methodology, tooling, and analytical processes over time
• Support and lead additional business transformation projects as opportunities arise, bringing structure, analytical rigor, and cross-functional coordination to initiatives that drive operational and strategic improvement

Manager, Business Transformation

• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness.
• Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction.
• Build and maintain relationships throughout the dealer organization to achieve common goals and objectives.
• Manage day-to-day activities, plans, goals, and financial resources.
• Communicate customer and dealer needs effectively to relevant departments.
• Contribute to the development of annual district strategies and individual dealer plans to support business objectives.
• Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement.
• Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures.
• Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality.
• Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities.
• Provide assistance during dealer termination processes as needed.
• Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings.
• Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers.
• Ensure execution of action plan items to uphold compliance and drive continuous improvement.
• Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys.
• Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

District Parts & Service Manager – Level DOE

• Enhance dealership operations and customer satisfaction
• Manage daily operational activities and promote parts/service programs
• Build and maintain relationships with dealership personnel
• Support dealer performance through daily interactions and action plans
• Engage with dealers and customers to resolve complaints

District Parts & Service Manager

• Hire, coach, develop, and manage 9–12 representatives across Neuroscience and Cardiovascular portfolios
• Establish clear team goals, hold team members accountable to performance standards, and manage underperformance with directness and care
• Develop and implement strategic area business plans aligned to national and regional priorities across both therapeutic areas
• Own area-level budget accountability; plans, organizes, and monitors resource deployment to maximize business potential
• Build and maintain relationships with customers (including KOLs), large group practices, hospitals, and managed care organizations across both the Migraine and NVAF/VTE landscapes

Area Business Manager, Integrated Medicine

• Understand and address healthcare practitioners' needs in a specific therapeutic area
• Optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products
• Collect insights and trends to support the national strategy at a local level
• Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care
• Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care
• Provide education on topics ranging from clinical to non-clinical aspects
• Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts
• Represent Genentech products ethically and professionally, following guidelines and using approved materials
• Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed

Therapeutic Area Manager – Minnesota/North Dakota Ecosystem

• The Business Engagement Manager (BEM) is a crucial link between the company and financial decision-makers in the healthcare ecosystem
• Represent the Genentech product portfolio and play a vital role in connecting with customers, including large provider institutions, as well as internal stakeholders
• Leverage expertise in account and contract management to lead and influence customers
• Develop and administer provider contracts, and identify partnership opportunities
• Work closely with the Director, Healthcare Market (HD) to ensure appropriate contract terms and compliance
• Navigate the complexities of the ecosystem and the internal dynamics of product and customer priorities
• Educate stakeholders about payer formulary status
• Drive provider contract pull-through and communication within the ecosystem

Business Engagement Manager – Ecosystem

• Ensure proper training of all field staff and uphold safety standards
• Takes immediate steps to resolve any unsafe working conditions
• Collaborate with office and field staff on route schedules, invoicing, errors, training, payroll, employee status changes and other employee related issues
• Verify that all routes are completed ensuring quality and timeliness
• Schedules re-reads, shut offs and other special consideration customers as needed
• Track daily completions, labor hours, etc
• Runs reports and supplies production information as requested by Director, Corporate or Customer
• Perform staff management functions including monitor and resolve on-the-job problems, set appropriate performance standards, analyze staffing levels, interview and selects new employees; facilitate staff training, coaching, cross-training and mentoring; perform performance evaluations, resolve employee concerns; performs disciplinary counseling, and performs terminations with Human Resources assistance
• Maintain a strong working relationship with customers, keeping them informed on a regular basis
• Work with Regional Manager to introduce the client to Olameter Corporation additional services and grow business
• Manage and maintain the project budget
• Review operating costs become familiar with project revenue projections and contract
• Keeps records, tracks project performance and produces reports as requested
• May perform route related project duties as needed if qualified
• All other duties as assigned.

Contract Manager

• Patient Engagement (40%)
• Create and manage regional patient engagement plans including patient educational events, community engagements, and face-to-face patient interactions
• Deliver in depth disease state and product education to inform and empower patients/caregivers as they navigate their rare disease journey
• Develop and execute comprehensive patient programming strategies that prioritize patient needs.
• Tailor initiatives to provide relevant education, support, and resources, optimizing patient engagement and outcomes across therapeutic areas
• Share materials on the disease, diagnosis, and treatment support with patients as needed
• Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the infusion process for Alexion products, in accordance with product label utilizing Alexion approved resources
• Capture and report local business insights to enhance strategic plans and improve patient experience
• Set up and participate in events and educational initiatives for patients and caregivers on behalf of Alexion per approved policy
• Build the rare disease network/relationships through local advocacy groups, rare disease related events, and attending patient events
• Partner with Alexion Patient Advocacy Team to drive engagement and partnership
• Proactively seek opportunities to improve processes and outcomes, embracing change and innovation to enhance patient support and results
• Collaborate effectively, building and maintaining strong relationships with cross functional team (i.e. Commercial, Medical, Marketing, and Patient Services) to ensure alignment of patient education initiatives with overall business strategies, driving optimal patient outcomes
• Execute field visits at infusion centers and focused HCOs to provide in-depth education and training on dosing and administration of Alexion products, disease state, and REMS requirements/procedures, and provide ongoing support
• Support ongoing REMS certifications of infusion sites of care
• Collaborate with non-prescribing health care staff at infusion sites to ensure understanding and compliance with REMS components, including importance of vaccination data and following REMS processes
• Maintain accurate and detailed records of field activities, including interactions with non-prescribing healthcare providers and sites of care, to ensure compliance with regulatory standards
• Support execution of ongoing compliance tactics related to all active REMS
• Support successful implementation of any new REMS or REMS enhancements
• Partner with Commercial REMS team to devise strategies to support REMS
• Partner with Commercial colleagues to ensure account engagement strategy is pulled through successfully via aligned tactics
• Develop and facilitate relationships with infusion nurses and other staff to support patients
• Set up and engage in non-prescriber congresses and educational events on behalf of Alexion per approved policy
• Partner and collaborate compliantly with other Alexion field teams on patient and HCP office education

Patient Education Manager, Rare Hematology, Nephrology

• Facilitate the selection of core national, regional, and ranch-level metrics, including birds, biodiversity, habitat, soil, carbon, water, and socioeconomic indicators.
• Standardize measurement protocols across regions and facilitate decision-making to select additional core regional monitoring metrics.
• Collaborate with ACR range ecologists to survey ranchers about, document, and communicate key information on ranch management history and grazing and management practices for reporting to funders and/or their program partners.
• Work with the National Science team to facilitate the aggregation, storage, and analysis of monitoring data.
• Identify and report each year’s most important findings for individual ranches, regions, cumulatively across ACR.

Manager, Monitoring and Evaluation

• Mentor, develop and lead a team of 8-10 individuals towards attaining brand objectives for Gastroenterology products within the JJIM portfolio
• Demonstrate the ability to shape their business strategically while operating within an assigned budget
• Pull-through Immunology culture tenets, manage APP Specialist performance, develop and motivate people and teams, demonstrate core product's clinical attributes, forge valuable customer relationships, and achieve their brand objectives
• Collaborate with partners and work in the field with minimal supervision
• Completion of all required field standards, including timely and accurate documentation of customer engagements, expense reporting, and required trainings

Regional Business Manager, Advanced Practice Provider, Gastroenterology/IBD

• Collaborates with Partner and product leadership teams to develop and maintain Cobrand product features, technology roadmaps, implementation plans, estimation efforts, scheduling, and delivery approaches aligned with organizational goals and compliance requirements.
• Leads end-to-end partner integration activities from concept to execution through technical consulting and relationship management.
• Serves as liaison between internal teams (engineering, sourcing, product, business, strategy) and external partners to ensure alignment and smooth execution.
• Guides engineering and production support teams to resolve production issues as required.
• Has a thorough understanding of industry trends and various partner integration models to help drive improvements and efficiency to the cobrand technology package.
• Performs initial technical “due diligence” for prospective vendors and partners; and oversees the vendor onboarding process as required.
• Assists with business development activities including RFP responses, partner onboarding and relationship management activities.
• Support technical solutioning including “proofs of concept”, “limited rollouts / pilots” and helping to gather feedback necessary to validate and measure success

Cobrand Credit Card Technology Enablement Manager

• Lead and coach a high-performing team that delivers excellence in every client interaction
• Create an inclusive, motivating, and growth-oriented work environment
• Oversee daily operations and business development activities
• Lead sales, marketing, and client engagement strategies
• Achieve profitability and growth goals outlined in quarterly business plans
• Manage scheduling, payroll, and logistics for smooth day-to-day operations
• Ensure all sessions, vehicles, and equipment meet GYMGUYZ standards for quality and safety
• Resolve client concerns with empathy and efficiency
• Maintain accurate reporting and budgeting in alignment with company goals
• Represent GYMGUYZ’s core principles — Determination, Respect, Integrity, Versatility, and Excellence (DRIVE) — in every decision and interaction

General Fitness Manager

• Provide direct clinical supervision, performance evaluations and disciplinary action of all assigned staff.
• Evaluate and ensure that competency requirements are met for all the staff.
• Ensure and perform in-home supervisory visits with assigned team members.
• Monitor staff assignments, caseloads, and team productivity.
• Promote efficient utilization of resources to achieve desired clinical outcomes and within episode reimbursement.
• Support the coordination of interdisciplinary care.
• Develop and maintain a system of patient tracking and financial forecasting.
• Provide the Administrator with census, staffing, team productivity and other reports as requested.
• Identify staffing patterns and needs of the assigned team.

RN Clinical Manager

• Assess and tailor support based on individual patient needs, including disease state, demographics, and treatment stage
• Communicate effectively with patients and care partners, meeting them where they are in their treatment journey
• Coordinate across multiple stakeholders, including: Care partners and clinical practice staff
• Internal teams such as Patient Access Specialists and Field Reimbursement Managers
• Track and document patient journeys in CRM systems, including needs, sites of care, and dosing schedules
• Conduct timely follow-ups with patients and care partners
• Develop and maintain deep knowledge of Genmab products and associated disease states
• Educate patients and care partners with accurate, up-to-date clinical information
• Complete and maintain required Adverse Event and Pharmacovigilance training

Senior Manager, Patient Engagement Liaison

• Provide member-centered, evidence-based model of care
• Understand individual care goals and coordinate care
• Assist in finding community resources
• Reduce illness burden for individuals and families

Transplant Case Manager

• Drive adherence to standard work across global Environment, Health & Safety (EHS) programs to ensure consistent and effective safety practices
• Implement and monitor compliance with EHS policies and procedures, maintaining high standards of safety and regulatory alignment
• Lead global initiatives aimed at reducing incidents and improving overall safety performance throughout the organization
• Collaborate with regional teams to ensure alignment with global EHS standards and facilitate the sharing of best practices
• Provide leadership and guidance to EHS teams worldwide, supporting operational excellence and a proactive safety culture

Global EHS Manager

• Builds solid relationships with partners and within organization.
• Understands company services to identify and assess qualified business opportunities.
• Sources, reviews, and responds to grant and other funding opportunities.
• Research new funding sources at local, state, and federal levels as well as with corporate and private foundations.
• Identify, compile, describe, organize, analyze, and present data and information for business projects and grant proposals.
• Analyze RFP opportunities, summarize key findings, and facilitate team-based discussion with senior staff in making decisions about whether to pursue funding opportunities and coordinate response, if applicable.
• Attend bidder’s conferences and technical assistance workshops as necessary.
• Tracks and reports funding opportunities.

Grant Development Manager

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized, and well-kept.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Develop positive and professional relationships with all suppliers.
• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

Store Manager

• NTAP Implementation Support: Provide expertise in billing and coding practices specific to hospitals.
• Reimbursement Support: Work closely with sales team to support reimbursement efforts and facilitate successful adoption of products.
• HEOR Activities: Collaborate on Health Economics and Outcomes Research activities.
• Stakeholder Engagement: Establish and maintain relationships with key stakeholders.
• Reimbursement Compliance: Ensure adherence to reimbursement regulations and guidelines.
• Coding, Coverage, and Reimbursement: Analyze and address claims denials with internal teams.
• Cross-Functional Collaboration: Foster collaboration with cross-functional teams.
• Data Analysis and Reporting: Utilize data to perform data analysis and generate reports.

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