IT Support

• Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person
• Maintain server health and performance to support all production system
• Assist and work closely with our remote infra support team as an on premise technical support for troubleshooting, deploying, cabling, monitoring, and other jobs
• Configure and install PCs, network printing devices, peripherals, and software, including physical attachment of equipment to the network
• Configure and install wireless access points, L2 switches
• Ensure system security in compliance with company policy
• Utilize tools such as Active Directory, Remote Desktop, etc.
• Operate audio/visual equipment such as Video Teleconferencing devices, projectors, and presentation hardware
• Continuously find ways to improve your ability to diagnose more complex problems and learn new skill sets in support of the IT Team mission
• Maintain cleanliness at work-site in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container
• Perform other duties as assigned

IT Helpdesk Specialist – Contract

• Uses current programming language and technologies.
• Writes code and completes programming.
• Performs testing and debugging of applications.
• Completes documentation of procedures for installation and maintenance.
• Interacts with users to define system requirements and/or to add necessary modifications.
• Other duties as assigned.

Senior IT Software Engineer

• Leading end-to-end project management for infrastructure, cloud, and database initiatives
• Facilitating Agile Scrum ceremonies
• Applying traditional project management techniques such as project charter development
• Managing and maintaining JIRA project boards, backlogs, epics, stories, and sprint configurations
• Collaborating with infrastructure, cloud, and database teams
• Identifying, tracking, and mitigating project risks, issues, and dependencies
• Coordinating resource planning and task assignments across technical teams
• Producing and distributing regular project status reports, dashboards, and executive summaries

IT Operations Project Manager

• Lead Duck Creek Upgrade for Coverys, through all stages of execution
• Manage all aspects of project delivery — scope, schedule, cost, risks, and dependencies
• Collaborate with Product Owners and Scrum Leads to plan sprints
• Facilitate post-release reviews to capture lessons learned

IT Project Manager II

• Lead and direct complex, cross-functional technology projects ensuring familiarity with scope, objectives and technical dependencies.
• Partner closely with the Technology team as the primary project driver while maintaining alignment with Business Transformation standards and governance practices
• Establish and document clear roles and responsibilities for project team members across technology and business functions.
• Develop and update project plans including tasks, milestones, responsibilities, dependencies, timeline, and status.
• Communicate project plans to affected parties to ensure a common understanding, set proper expectations, and align technical and non-technical stakeholders.
• Manage projects in Smartsheet, the Enterprise Project Management Software, ensuring consistent use of shared tools and templates across enterprise projects
• Facilitate project meetings and create & publish all project and meeting materials, including technology summaries accessible to non-technical audiences.
• Identify, capture and escalate any project issues, risks, actions, and blockers, including those with technical complexity or cross-functional impact.
• Monitor project work and execute change control where necessary.
• Manage project budget, including vendor and licensing costs, where applicable.
• Develop and execute change management plans to support technology adoption across impacted teams and business units
• Coordinate the integration of new technologies, platforms, systems into the Great Gray environment
• Identify risk-related issues needing escalation to executive management.
• Interact with employees at all levels of the organization as well as external technology vendors and partners involved in projects.
• Manage changes to project scope and schedule.
• Complete other related duties as assigned.

Senior IT Project Manager

• Lead and manage a team of audit professionals in planning, executing, and concluding audit engagements
• Ensure adherence to engagement timelines, budgets, and firm standards
• Build and maintain strong client relationships, serving as the primary point of contact for audit engagements
• Provide strategic insights and recommendations to clients for improving financial processes, controls, and reporting
• Collaborate with partners and directors to develop comprehensive audit strategies and plans that address client-specific risks and objectives
• Oversee the allocation of resources, assignment of roles, and development of audit programs
• Conduct complex audit procedures, review workpapers, and assess audit findings to ensure the accuracy and integrity of financial statements and disclosures
• Monitor the progress of audit engagements, providing guidance to resolve challenges and meet milestones
• Stay abreast of evolving accounting standards, regulatory changes, and industry trends, and apply this knowledge to engagement
• Provide expert guidance to the team on complex accounting and auditing issues
• Coach, mentor, and develop audit staff and senior team members, fostering a culture of continuous learning and professional growth
• Conduct performance evaluations, provide feedback, and identify opportunities for skill development
• Ensure the accuracy, completeness, and compliance of audit documentation, reports, and conclusions with firm standards and regulations
• Implement best practices and methodologies to enhance the quality of audit engagements
• Identify opportunities to expand the firm's client base and service offerings
• Contribute to business development activities, including client proposals, presentations, and networking

Audit Manager

• Install, configure, deploy, and support software, hardware, and peripherals.
• Perform advanced networking (wired and wireless) and application troubleshooting.
• Maintain accurate ticket creation and resolution in the company Help Desk System; escalate tickets as required and update the knowledge base with proven resolutions.
• Create Active Directory accounts and maintain knowledge of AD security policies.
• Assign Microsoft products through the Microsoft administrative portal.
• Provide end-user support and training for PCs and mobile devices.
• Conduct J-Sox compliance auditing and reporting.
• Manage inventory and license compliance, including computer equipment lifecycle management; provide reports to management for budgeting purposes.
• Test and validate hardware and software changes prior to implementation on production systems.
• Document and maintain all desktop configurations and hardware/software installation procedures.
• Establish and maintain vendor relationships to ensure competitive pricing on all IT-related purchases.
• Communicate with end users about the problem-resolution strategy, prioritization, and scheduled completion.
• Deliver remote technical support for traveling sales, executive, and administrative users.
• Perform computer imaging and build to meet the needs of all business functions.
• Prepare reports for management to meet J-Sox requirements.
• Take a proactive approach to identifying and implementing operational enhancements.
• Participate in a rotating on-call schedule with the IT operations group.
• Assist Operations Support staff as needed.
• Cross-train with and provide support for other IT associates.
• Perform general housekeeping duties.
• Overtime and/or travel as necessary.
• Perform all other job-related tasks as assigned.
• Coordinate special projects as assigned by management.
• Adhere to all company policies and procedures, including IATF, ISO, and safety-related policies.

IT Support Specialist II

• Define and evolve the company's enterprise integration architecture aligned with business strategy and future growth.
• Design and implement scalable integrations across SAP Business One, SPS Commerce (EDI), eCommerce platforms, marketplaces, POS systems, WMS/3PL providers, and Azure-based services.
• Lead the transition from point-to-point integrations to a modern, governed integration framework utilizing Boomi, MuleSoft, Celigo, and Azure Integration Services.
• Serve as both architect and hands-on developer by designing, configuring, building, testing, and supporting integration solutions.
• Develop and maintain reusable integration patterns, APIs, event-driven architectures, monitoring standards, and governance practices.
• Build resilient integration workflows including error handling, alerting, retry logic, logging, and performance optimization.
• Design and support cloud-native integration and data architectures utilizing Azure Integration Services, including API Management, Logic Apps, Service Bus, Event Grid, and Data Factory.
• Partner with Business Intelligence teams to build scalable Azure data solutions supporting enterprise reporting and analytics through Power BI.
• Develop and maintain Azure infrastructure using Infrastructure-as-Code tools such as ARM Templates, Bicep, or Terraform.
• Ensure cloud solutions are secure, scalable, highly available, and aligned with Azure Well-Architected Framework best practices.
• Design secure integration architectures utilizing OAuth 2.0, OpenID Connect (OIDC), API Management, Azure Key Vault, mTLS, and modern authentication standards.
• Apply Zero Trust security principles across integration platforms, ensuring least-privilege access, encrypted communications, and secure network architecture.
• Establish data governance standards for sensitive customer, financial, and retail information, including PII handling and data classification.
• Develop audit logging, monitoring, incident response procedures, and integration with enterprise security monitoring platforms.
• Ensure architecture and integrations comply with applicable standards including SOC 2 and PCI-DSS requirements.
• Own the enterprise EDI architecture through SPS Commerce, including trading partner onboarding, transaction mapping, exception management, and operational performance.

Enterprise Architect

• Serve as the primary liaison between Global IT, the Group, and the Divisions within the region.
• Maximize the value realized from IT assets, investments, and capabilities.
• Drive adoption of established standards across Divisions within the region.
• Develop and execute the IT strategy for the Exteriors group office and all Divisions.
• Build relationships with key business stakeholders to understand strategic direction.
• Identify opportunities for IT to support the business.
• Maintain visibility within the Global IT organization by participating in regional meetings.
• Advocate for the North American region and its Divisions.

Regional IT Manager

• Responsible and accountable for the smooth running of their computer systems within the limits of requirements, specifications, costs and timelines
• Supervise the implementation and maintenance of their company’s computing needs, including the future implementation of SAP.
• Audit systems and assess their outcomes
• Maintain the integrity and security of the corporate network, servers, routers, hubs and switches.

IT Manager

• Administer and secure all corporate endpoints, peripherals, and mobile devices
• Manage user, group, and computer objects in Active Directory; enforce access controls
• Evaluate, assess, and deploy new hardware/software; recommend technology standards
• Monitor health system and deliver clear status/compliance reports
• Track inventory of IT equipment, software licenses, and warranties
• Support core security services (email filtering, MFA, VPN, web filtering) and hosted apps
• Perform Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls)
• Provide Tier I/II support to internal and external users
• Maintain positive vendor and customer relationships
• Attend and participate in meetings and committees as required.

IT Specialist

• Accelerate synergies and drive plans to address gaps to drive accelerated outcomes within Manufacturing IT portfolio.
• Responsible for tracking/reporting actionable roadmaps required to meet the IT Manufacturing vision/mission objectives.
• Collaborate closely with plant operations, engineering, internal and external stakeholders to help track progress across the Manufacturing strategic action plan.

IT Integration Manager – Manufacturing

• Hybrid opportunity (3 days on site per week, occasionally 4-5 days based on project load).
• Lead cross-functional initiatives that support business and technology goals across transportation operations.
• Collaborate with IT, operational teams, and key stakeholders to ensure successful project execution from planning through delivery.
• Manage the full lifecycle of technology projects from requirements gathering through implementation and post-launch support.
• Lead integration initiatives involving APIs, EDI transactions, Transportation Management Systems (TMS), and other logistics platforms.
• Develop and maintain comprehensive project schedules, timelines, resource plans, and project documentation.
• Collaborate with internal and external stakeholders to define business requirements and technical specifications.
• Oversee data integration activities, including mapping, validation, transformation, and troubleshooting.
• Coordinate testing activities, including system, integration, and user acceptance testing, to ensure successful deployments.
• Monitor solution performance after implementation and identify opportunities for optimization and continuous improvement.
• Identify project risks, dependencies, and potential roadblocks while developing mitigation plans to maintain project momentum.
• Ensure technical documentation remains current and accurate.
• Facilitate Agile project activities, including sprint planning, daily standups, backlog refinement, and retrospectives.
• Support cross-functional teams in driving process standardization and operational excellence initiatives.
• Promote adherence to cybersecurity and data protection standards throughout project execution.

IT Project Manager

• Help define and shape the technology foundation for the organization’s next generation of artificial intelligence, machine learning, and enterprise data platforms.
• Establish the strategic architecture, standards, and technology roadmaps for generative AI, large language models (LLMs), advanced analytics, and data engineering solutions across the health system.
• Collaborate with engineering, security, infrastructure, compliance, and business teams to design scalable, secure, and HIPAA-compliant solutions.
• Lead architecture workshops, develop reference architectures and technical standards, evaluate emerging AI and data technologies, and guide engineering teams in the design and implementation of enterprise solutions.
• Review solution proposals, participate in architecture governance and security reviews, and work closely with stakeholders to translate business requirements into practical and innovative technology strategies.

• You will install and prepare the computers and software for our new employees and help us provide them with the best experience possible;
• You will also support TomTom employees in daily issues regarding their hardware or software;
• You will be doing some user account management (Active Directory);
• You will also help our internal customers via face-to-face, mail, phone, and call tracking system;
• You will align with other Support Engineers throughout the different regions within the global team to take part in our global strategy.

IT Support Intern

• Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
• Collaborate proactively with agents, policyholders and internal stakeholders on claims and provide strategic insight on book of business as needed
• Provide technical guidance to ensure proper investigation of losses, identification of coverage, determination of compensability, evaluation of liability, damages and litigation management
• Ensure plans of action are proactively developed and executed to conclude claims pursuant to guidelines and delegated authority
• Ensure proper reserves are established and maintained to accurately reflect financial exposure
• Utilize file audits, periodic file reviews and available resources to identify trends and developmental opportunities
• Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary
• Analyze and interpret information to develop and execute plans improving claims operations

Auto & GL Unit Manager – Claims

• Help define enterprise architecture strategy, target-state architectures, reference architectures, and modernization roadmaps.
• Translate business and technology priorities into actionable architecture guidance, investment themes, and transformation plans.
• Support architecture and AI governance through standards, principles, decision criteria, guardrails, and architecture review forums.
• Evaluate enterprise solutions, platforms, integration patterns, emerging technologies, and vendor selections for architecture fit and risk alignment.
• Help build AI governance practices for responsible AI adoption, including intake criteria, risk tiering, review guardrails, control alignment, and ongoing oversight.
• Provide visibility into technology risk, technical debt, platform health, lifecycle obsolescence, resiliency gaps, and regulatory exposure.
• Partner with cybersecurity, technology risk, compliance, infrastructure, application, data, and operations teams to support holistic IT risk management.
• Facilitate alignment across application, data, integration, infrastructure, cloud, and security architecture domains.
• Communicate complex architecture topics through clear roadmaps, decision summaries, risk narratives, and executive-ready materials.

IT Support jobs in Missouri

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IT Helpdesk Specialist – Contract

Senior IT Software Engineer

IT Operations Project Manager

IT Project Manager II

Senior IT Project Manager

Audit Manager

IT Support Specialist II

Enterprise Architect

Regional IT Manager

IT Manager

IT Specialist

IT Integration Manager – Manufacturing

IT Project Manager

Enterprise Architect

IT Support Intern

Auto & GL Unit Manager – Claims

Enterprise Architect – IT