IT Helpdesk Specialist – Contract

LG Energy Solution Michigan

IT Helpdesk Specialist providing technical support for LG Energy Solution Michigan Inc., a leader in advanced EV batteries. Responsible for assisting users with IT issues, ensuring server health and system security.

Posted 7/18/2026contractTroy • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support and customer service, with a strong focus on system security and performance management. Proficient in configuring and installing hardware and software, while ensuring compliance with company policies.

Highest-signal resume keywords

Technical SupportSystem SecurityPC ConfigurationActive DirectoryCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Windows Operating SystemsPC ConfigurationNetwork Printing DevicesWireless Access PointsL2 SwitchesAudio/Visual Equipment OperationTroubleshootingMonitoringCabling5S3R Standards

Soft Skills

Excellent Communication Skills

Tools & Technologies

Active DirectoryRemote DesktopMS Office Suite

Certifications & Qualifications

High School DiplomaVocational CertificateAssociate's Degree

Industry Keywords

Technical SupportCustomer ServiceIT SupportSystem PerformanceCompliance

About the role

Key responsibilities & impact

Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person
Maintain server health and performance to support all production system
Assist and work closely with our remote infra support team as an on premise technical support for troubleshooting, deploying, cabling, monitoring, and other jobs
Configure and install PCs, network printing devices, peripherals, and software, including physical attachment of equipment to the network
Configure and install wireless access points, L2 switches
Ensure system security in compliance with company policy
Utilize tools such as Active Directory, Remote Desktop, etc.
Operate audio/visual equipment such as Video Teleconferencing devices, projectors, and presentation hardware
Continuously find ways to improve your ability to diagnose more complex problems and learn new skill sets in support of the IT Team mission
Maintain cleanliness at work-site in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or GED required
Vocational Certificate or associate's degree preferred or equivalent, relevant experience
3+ years of experience in IT with various operating systems (Windows 7, 10, etc.)
Excellent communication skills including verbal and written MS Office Suite

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account LG Energy Solution Michigan Website LinkedIn All Job Openings 1001 - 5000 employees ⚡ Energy 🔧 Hardware 🤝 B2B Energy
Hardware
B2B LG Energy Solution Michigan is a U. S. manufacturing and research hub of LG Energy Solution that designs and produces lithium-ion battery cells, modules, and energy storage systems for electric vehicles, mobility, IT applications, and grid/storage solutions. The company focuses on advancing EV battery technologies, scaling production for major automotive partners, and supporting local community and sustainability initiatives as part of LG Energy Solution’s global network. IT Helpdesk Specialist – Contract Job not on LinkedIn 🔥 4 hours ago 🏢 Troy – Onsite ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💻 IT Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person
Maintain server health and performance to support all production system
Assist and work closely with our remote infra support team as an on premise technical support for troubleshooting, deploying, cabling, monitoring, and other jobs
Configure and install PCs, network printing devices, peripherals, and software, including physical attachment of equipment to the network
Configure and install wireless access points, L2 switches
Ensure system security in compliance with company policy
Utilize tools such as Active Directory, Remote Desktop, etc.
Operate audio/visual equipment such as Video Teleconferencing devices, projectors, and presentation hardware
Continuously find ways to improve your ability to diagnose more complex problems and learn new skill sets in support of the IT Team mission
Maintain cleanliness at work-site in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container
Perform other duties as assigned 🎯 Requirements
High School Diploma or GED required
Vocational Certificate or associate's degree preferred or equivalent, relevant experience
3+ years of experience in IT with various operating systems (Windows 7, 10, etc.)
Excellent communication skills including verbal and written MS Office Suite Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs