Auto & GL Unit Manager – Claims

Amerisure Insurance

Commercial Auto & General Liability Claims Unit Manager overseeing claims management for Amerisure. Leading a hybrid team and ensuring compliance with industry standards in claims adjusting.

Posted 6/17/2026full-timeFarmington Hills • Illinois, Missouri, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

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Hard Skills

commercial claims adjustingperformance feedbackinvestigation of lossescoverage identificationliability evaluationlitigation managementfile auditsdata analysisclaims operations improvement

Soft Skills

leadershipstrategic thinkinganalytical skillsproblem-solvingrelationship buildingcommunication skillsteam collaborationresults orientation

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

Bachelor's degreestate licensing

Industry Keywords

claims managementfinancial exposureperformance efficiencycross functional teamstrends identification

About the role

Key responsibilities & impact

Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
Collaborate proactively with agents, policyholders and internal stakeholders on claims and provide strategic insight on book of business as needed
Provide technical guidance to ensure proper investigation of losses, identification of coverage, determination of compensability, evaluation of liability, damages and litigation management
Ensure plans of action are proactively developed and executed to conclude claims pursuant to guidelines and delegated authority
Ensure proper reserves are established and maintained to accurately reflect financial exposure
Utilize file audits, periodic file reviews and available resources to identify trends and developmental opportunities
Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary
Analyze and interpret information to develop and execute plans improving claims operations

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
5 years commercial claims adjusting experience
Industry accreditation preferred
Ability to obtain appropriate state licensing as required
Intermediate proficiency with Microsoft Office Suite
Demonstrated successful ability to lead people and get results through others preferred
Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity
Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers
Excellent verbal and written communication skills with the ability to interact with internal and external customers
Ability to travel overnight up to 25%
Ability to travel daily between locations.

Benefits

Comp & perks

Competitive base pay
Performance-based incentive pay
Comprehensive health and welfare benefits
401(k) savings plan with profit sharing
Generous paid time off programs
Flexible work arrangements to promote work-life balance