IT Specialist

Driven Technologies

IT Specialist working with MDT employees and credit-union clients. Supporting IT systems through Tier I and II troubleshooting via hybrid work model.

Posted 6/30/2026full-timeFarmington Hills • Missouri • 🇺🇸 United StatesJunior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering and securing corporate endpoints, managing Active Directory, and providing Tier I/II technical support. Proficient in evaluating and deploying hardware/software solutions while maintaining compliance and positive vendor relationships.

Highest-signal resume keywords

Active Directory ManagementIT Technical SupportCompTIA A+ CertificationNetwork+ CertificationSecurity+ Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint SecurityHardware EvaluationSoftware DeploymentLAN/WAN TroubleshootingAccess Control Enforcement

Soft Skills

Customer Relationship ManagementVendor Relationship Management

Tools & Technologies

MFAVPNEmail FilteringWeb Filtering

Certifications & Qualifications

CompTIA A+Network+Security+ITIL 4 Foundation

Industry Keywords

IT SupportSystems AdministrationCompliance ReportingInventory Tracking

Tech Stack

Tools & technologies

Firewalls

About the role

Key responsibilities & impact

Administer and secure all corporate endpoints, peripherals, and mobile devices
Manage user, group, and computer objects in Active Directory; enforce access controls
Evaluate, assess, and deploy new hardware/software; recommend technology standards
Monitor health system and deliver clear status/compliance reports
Track inventory of IT equipment, software licenses, and warranties
Support core security services (email filtering, MFA, VPN, web filtering) and hosted apps
Perform Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls)
Provide Tier I/II support to internal and external users
Maintain positive vendor and customer relationships
Attend and participate in meetings and committees as required.

Requirements

What you’ll need

High school graduate or equivalent
Preferred certifications: CompTIA A+, Network+, or Security+; ITIL 4 Foundation
Associates degree in IT or related field, or equivalent combination of education and experience
Minimum 1 year of experience in related positions
Hands-on experience in IT technical support or systems administration

Benefits

Comp & perks

Flexible work arrangements
Health insurance
Paid time off