IT Support

• Lead and manage enterprise internal audit activities aligned with global regulatory requirements including MDSAP, QMSR, and ISO 13485.
• Develop and execute risk-based audit schedule, audit plans across Medtronic operating units, manufacturing sites, and enterprise functions.
• Serve as Lead Auditor for complex or high-impact compliance audits.
• Ensure audits are conducted in accordance with internal procedures, regulatory expectations, and recognized auditing standards.
• Provide subject matter expertise on regulatory quality requirements and global compliance expectations.
• Evaluate the effectiveness and maturity of quality system processes across the organization.
• Identify systemic compliance risks and provide recommendations for mitigation.
• Support enterprise preparation for regulatory inspections and external audits.
• Lead and/or participate in mock inspections and readiness assessments to strengthen organizational preparedness.
• Track compliance trends and escalate systemic risks to leadership as appropriate.

Senior Compliance/Audit Manager

• Serve as the primary IT point of contact for Empowered Independence users
• Manage and support user onboarding/offboarding processes, including account provisioning, access requests, and system setup
• Act as an advocate for users by identifying recurring issues and partnering with IT teams to improve service delivery outcomes
• Handle general IT inquiries and issue resolution, ensuring timely and effective service delivery by monitoring key service metrics and driving continuous improvement
• Partner with Service Desk and Infrastructure teams to escalate and resolve complex technical issues
• Build strong relationships with users to understand needs and improve IT service delivery
• Identify opportunities for process improvement, automation, and standardization
• Assist in developing knowledge base documentation and user training materials
• Support IT projects impacting Empowered Independence users, including migrations, upgrades, and tool rollouts
• Monitor ticket aging, service performance, and user satisfaction metrics to ensure timely resolution and continuous improvement
• Ensure compliance with security, governance, and corporate IT policies

Infrastructure IT Relationship Manager

• Provide sourcing leadership and direction for complex, critical sourcing categories with the greatest impact
• Lead cross functional teams to drive successful project and category outcomes/results
• Develop and effectively execute sourcing strategy
• Collaborate with the business to plan and implement complex competitive sourcing events and other activities to advance category strategies
• Develop effective negotiation strategies and negotiate commercial terms with critical suppliers to achieve objectives
• Manage risk mitigation efforts and oversee on-going supplier performance
• Ensure compliance with supplier safety, risk assessments, and other supplier programs
• Serve as a technical expert for the Category Management organization
• Lead the development and implementation of critical enterprise-wide category strategies
• Perform spend and cost analysis (e.g. total cost of ownership and should cost models) and develop category strategies to achieve maximum value capture
• Complete supplier research and risk profiles
• Monitor industry information, external factors, and trends to ensure category strategy is leading current best practices
• Develop and execute complex sourcing event strategies and guide others on the team
• In conjunction with logistics personnel implement optimal inventory strategies
• Lead tier I supplier relationship management efforts for multiple and the most critical suppliers focusing on improving total cost of ownership quality delivery and continuous improvement
• Maintain awareness of supplier innovations and incorporate them into sourcing strategy
• Establish KPIs and metrics
• Monitor document and evaluate supplier performance
• Lead the resolution of disputes with critical suppliers
• Develop strategy and lead negotiations to establish contracts that support category strategies while meeting business requirements
• Review analyze verify and negotiate contract changes or additional work orders
• Monitor compliance across buying channel supplier and contract purchasing execution
• Manage contractor claims to resolution
• Ensure suppliers comply with contract terms and meet all commitments
• Develop and communicate contract summary and implementation plans
• Develop risk management strategies in conjunction with Legal and Security apply understanding of underlying principles of contract law
• In collaboration with business area management manage and define the risk elements of the contract
• Limit Xcel Energy risk by ensuring all required documents and notices have been obtained and are satisfactory
• Create and manage project plans to implement category strategies
• Manage supply chain business and supplier continuous improvement efforts
• Provide expert guidance oversight and collaboration with the supply chain team to build category and sourcing strategies
• Generate and implement new ideas/ processes
• Mentor and provide work oversight

Principal Category Manager – IT Services

• Manage large and/or critical projects throughout all stages of the project lifecycle from initiation through closure.
• Lead and direct high-priority projects, which often require considerable resources and high levels of functional integration.
• Ensure projects are completed that meet desired scope, quality, budget, and schedule.
• Create and update detailed project plans that outline specific tasks that need to be accomplished to ensure successfully deployed initiatives.
• Assign tasks and manage their progress to completion, documenting significant variations from originally estimated costs.
• Follow established project methodology when creating project plans and implementing solutions.
• Negotiate with other department managers for the acquisition of required personnel, when required.
• Provide leadership and support by working with project sponsors and workgroups to analyze information, document critical processes, and identify improvement opportunities.
• Identify areas of risk, escalate as appropriate, and develop risk mitigation strategies and implement mitigation actions for the risks identified.

Senior IT Project Manager

• Leading end-to-end project management for infrastructure, cloud, and database initiatives
• Facilitating Agile Scrum ceremonies
• Applying traditional project management techniques such as project charter development
• Managing and maintaining JIRA project boards, backlogs, epics, stories, and sprint configurations
• Collaborating with infrastructure, cloud, and database teams
• Identifying, tracking, and mitigating project risks, issues, and dependencies
• Coordinating resource planning and task assignments across technical teams
• Producing and distributing regular project status reports, dashboards, and executive summaries

IT Operations Project Manager

• Oversee the deployment, enhancement and support of SAP applications within the organization.
• Lead a team of SAP professionals and manage internal employees and external consultants and partners.
• Ensure efficient project execution and build the SAP team through selection and development.
• Develop and execute an enterprise-wide SAP strategy and roadmap.
• Provide cutting-edge solutions that increase collaboration, productivity, and the development of quantum software, applications, and hardware.

IT SAP Manager

• Lead and direct complex, cross-functional technology projects ensuring familiarity with scope, objectives and technical dependencies.
• Partner closely with the Technology team as the primary project driver while maintaining alignment with Business Transformation standards and governance practices
• Establish and document clear roles and responsibilities for project team members across technology and business functions.
• Develop and update project plans including tasks, milestones, responsibilities, dependencies, timeline, and status.
• Communicate project plans to affected parties to ensure a common understanding, set proper expectations, and align technical and non-technical stakeholders.
• Manage projects in Smartsheet, the Enterprise Project Management Software, ensuring consistent use of shared tools and templates across enterprise projects
• Facilitate project meetings and create & publish all project and meeting materials, including technology summaries accessible to non-technical audiences.
• Identify, capture and escalate any project issues, risks, actions, and blockers, including those with technical complexity or cross-functional impact.
• Monitor project work and execute change control where necessary.
• Manage project budget, including vendor and licensing costs, where applicable.
• Develop and execute change management plans to support technology adoption across impacted teams and business units
• Coordinate the integration of new technologies, platforms, systems into the Great Gray environment
• Identify risk-related issues needing escalation to executive management.
• Interact with employees at all levels of the organization as well as external technology vendors and partners involved in projects.
• Manage changes to project scope and schedule.
• Complete other related duties as assigned.

• Under general direction and as a member of the local management team, this position is responsible for product quality and performance for a specific team of Specialty BI Inside claim professionals.
• Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review.
• Serve as a field representative for the Home Office Inside Property CAT product, as requested.
• Select, lead, mentor, performance manage and develop staff.

Liability Unit Manager

• Own End-to-End Platform Operations
• Balance Hands-On Support with Strategic Operations
• Drive ITIL-Aligned Service Management
• Lead Platform Operations & Application Lifecycle Management (ALM)
• Champion ServiceNow & CSDM/CMDB Maturity
• Ensure Operational Readiness & Release Coordination
• Operational Metrics, Reporting & Continuous Improvement
• Compliance & Risk Management
• Vendor & Third-Party Application Support Oversight
• Leadership, Communication & Cross-Team Coordination

IT Operations Manager

• Lead the development and evolution of market/enterprise architecture strategy, ensuring the capabilities and investments required to execute Securian’s business strategies are clearly defined and governed.
• Partner with Business Architects to define and evolve future-state business capabilities that support enterprise and market objectives.
• Establish and evolve enterprise target-state architecture aligned to business strategy, market priorities, and long-term enterprise objectives.
• Align business capability roadmaps, technology roadmaps, and data strategies into a cohesive enterprise transformation direction.
• Collaborate with Technology Architects to establish and communicate a clear technology north star that guides enterprise investments, modernization efforts, innovation initiatives, platform evolution, and technology lifecycle decisions.
• Define and maintain enterprise technology principles, standards, architectural guardrails, and strategic technology direction.
• Help shape enterprise data strategy to support growth, operational excellence, analytics, AI adoption, and business innovation.
• Serve as a trusted advisor to senior business and technology leaders, helping shape enterprise strategy, business transformation initiatives, and investment priorities.
• Lead enterprise architecture governance for major initiatives, architecturally significant changes, and non-standard technology decisions.

Enterprise Architect

• Drafting and negotiating standby LC language, partnering with Relationship Managers, Credit, Legal, Compliance, and clients to align transaction needs with internal policies and risk standards
• Managing the full standby LC lifecycle—from structuring and issuance through amendments, draws, confirmations, advising, and releases
• Handling complex standby LC structures, including syndicated transactions, direct-pay / IRB support, and counter or counter‑counter standby LCs
• Confirming credit approvals, client line setup, and required documentation before proceeding with issuance, amendments, or other key lifecycle actions
• Applying ISP98 and/or UCP 600 rules to support drafting, amendments, and draw processing; clearly explaining rule-driven requirements to stakeholders
• Reviewing presentations and drawing documents for compliance with LC terms, identifying discrepancies, communicating decisions, and coordinating timely resolution
• Managing a high-volume portfolio (20–30 active transactions at any given time) while balancing multiple priorities, deadlines, and stakeholder needs
• Serving as a key point of contact for clients, beneficiaries, relationship managers, and internal/external counsel on LC drafting, amendment, and draw-related matters
• Identifying, escalating, and resolving operational risks and exceptions, while providing clear status updates and reporting on trends, escalations, and portfolio activity
• Supporting a quality‑driven environment, where work is reviewed through QC and audit processes and continuous improvement is encouraged

Senior Standby Letter of Credit Specialist

• Help define and shape the technology foundation for the organization’s next generation of artificial intelligence, machine learning, and enterprise data platforms.
• Establish the strategic architecture, standards, and technology roadmaps for generative AI, large language models (LLMs), advanced analytics, and data engineering solutions across the health system.
• Collaborate with engineering, security, infrastructure, compliance, and business teams to design scalable, secure, and HIPAA-compliant solutions.
• Lead architecture workshops, develop reference architectures and technical standards, evaluate emerging AI and data technologies, and guide engineering teams in the design and implementation of enterprise solutions.
• Review solution proposals, participate in architecture governance and security reviews, and work closely with stakeholders to translate business requirements into practical and innovative technology strategies.

• Act as a central leader and strategic partner across ICG Credit and aligned business lines, ensuring consistent execution of credit support activities.
• Facilitate cross-functional alignment, resolve complex operational issues, and drive enterprise-wide consistency in credit operations.
• Lead the design and execution of ICG Credit’s outsourcing and AI strategy, including governance, vendor oversight, and integration with core credit processes.
• Champion transformation initiatives that enhance efficiency, scalability, and process standardization across credit support functions.
• Own the end-to-end operating model strategy, including capacity planning, resource allocation, and performance management across internal and third-party teams.
• Oversee credit support operations, including financial statement spreading and related activities across multiple Lines of Business.

Institutional Client Group Credit Support Manager

• Partner with leadership to shape and operationalize strategic priorities
• Translate strategy into actionable roadmaps, initiatives, and deliverables
• Monitor progress and ensure alignment with enterprise and regulatory expectations
• Lead end-to-end design and simplification of the audit lifecycle and related workflows (planning through reporting)
• Identify and eliminate inefficiencies, duplication, and unnecessary complexity
• Partner with methodology, planning, operations, and audit teams to ensure solutions are practical and scalable
• Lead cross-functional initiatives aligned to efficiency, automation, standardization, and innovation
• Manage a portfolio of high-priority projects with clear outcomes, timelines, and success measures
• Drive execution through structured project management and stakeholder coordination
• Develop and execute change management strategies to support successful implementation of new processes, tools, and ways of working
• Develop clear, concise, and compelling communications for a variety of audiences, including senior leadership
• Serve as a key liaison between Professional Practices and audit teams to ensure alignment and transparency
• Facilitate discussions, working sessions, and governance forums as needed
• Partner across Professional Practices to deliver integrated solutions
• Build strong relationships with audit teams to understand pain points and inform continuous improvement efforts
• Lead cross-functional project teams, including setting direction, coordinating resources, and holding team members accountable for delivery

Senior Audit Manager – Professional Practices Strategy & Transformation

• Define, maintain, and evolve the enterprise capability model that aligns with business strategy
• Map capabilities to strategic goals, identify maturity gaps and investment priorities
• Establish capability-based planning to guide funding and transformation initiatives
• Design and maintain end-to-end business process models across value streams
• Identify inefficiencies, bottlenecks, and automation opportunities
• Drive process standardization and continuous improvement
• Define enterprise data domains, models, and information flows
• Support analytics, AI, and data-driven decision-making initiatives
• Map value streams and align them with capabilities and processes
• Ensure traceability from strategy to execution
• Support ERP and FSM digital transformation initiatives
• Drive process digitization and integration strategies

• Provide Tier 1 support for operational systems, including Yardi Voyager, RentCafe, Funnel, and other supported applications.
• Troubleshoot day-to-day system issues and respond to user questions in a timely manner.
• Support system configuration updates as needed.
• Assist with data imports and exports between Yardi Voyager and integrated systems.
• Support report requests and troubleshoot reporting issues.
• Escalate complex issues when needed and follow through to resolution.
• Track support requests and communicate updates with internal teams.
• Serve as a primary point of contact with Yardi and third-party software vendors for support tickets and issue resolution.
• Submit, monitor, and follow up on vendor support requests.
• Maintain strong vendor relationships to support timely responses and issue resolution.
• Assist with system upgrades, updates, and release testing.
• Help ensure integrations between systems are functioning as expected.
• Report recurring issues and assist with identifying long-term solutions.
• Assist in developing and maintain standard operating procedures (SOPs) related to operational systems.
• Create and update user guides and support materials.
• Assist with onboarding and training new system users.
• Review and update documentation to ensure ongoing accuracy.
• Build knowledge of how operational teams use systems in day-to-day workflows.
• Identify opportunities to improve user experience and system processes.
• Share feedback from users and recurring support trends with internal teams.
• Stay informed on system updates and enhancements for supported platforms.
• Assist with testing and user acceptance activities for system changes and updates.
• Support operational teams in adopting system changes and updates.
• Support business initiatives by continuously looking for AI products and implementing throughout the company.

Operations Systems Support Specialist

• Provide first line response for users requiring assistance with IT issues
• Respond to technical assistance requests via phone, email, and Help Desk management system
• Track issues to resolution and update the internal knowledge base
• Communicate findings with relevant business units
• Escalate more involved problems to appropriate support teams
• Act as a liaison between customers and technical escalation teams

Help Desk Intern

• Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program.
• Assists with application processes to facilitate accurate and appropriate submissions.
• Follows-up on submitted applications to insure timely billing or adjustment processing.
• Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions.
• Effectively communicating with the patient to obtain documents that must accompany the application.
• Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
• Documenting all relevant actions and communication steps in assigned patient accounting systems.
• Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors.
• Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
• Other job duties as assigned.

Public Benefit Specialist

• Partners with assigned Line of Business, other RCA professionals, and RCA Managers to create, implement, maintain, review or oversee an effective risk management framework
• Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations
• Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors
• Identifies, responds and/or escalates risks as appropriate
• Serves as a functional liaison between the Line of Business and the Lines of Defense
• Supports the assessment of the effectiveness of the frameworks in alignment with industry standards, such as NIST, and broader AI governance principles
• Identifies gaps, risks, and areas for improvement in AI governance, risk management, and compliance
• Provides actionable best practices for strengthening the AI governance framework and ensuring alignment with emerging standards, regulatory requirements, and best practices

Senior Audit Project Manager – Technology Audit Manager

• Collaborate with local Infrastructure leadership and pursuit teams to drive successful proposal, pursuit and marketing activities for must-win, strategic pursuits across the region
• Oversight, coordination, and delivery on all aspects of complex proposals involving multiple contributors
• Work with technical teams to brainstorm strategy and messaging
• Create and execute pursuit-specific marketing campaigns
• Develop win plans, identify unique and applicable qualifications, develop content, undertake compliance assurance, and manage the schedule/deadlines/process
• Work with a larger Stantec team of marketing, business development, public relations, and communications professionals to build brand awareness and identify market opportunities for top line growth

IT Support jobs in Minnesota

See all jobs on JobTailor

Senior Compliance/Audit Manager

Infrastructure IT Relationship Manager

Principal Category Manager – IT Services

Senior IT Project Manager

IT Operations Project Manager

IT SAP Manager

Senior IT Project Manager

Liability Unit Manager

IT Operations Manager

Enterprise Architect

Senior Standby Letter of Credit Specialist

Enterprise Architect

Institutional Client Group Credit Support Manager

Senior Audit Manager – Professional Practices Strategy & Transformation

Enterprise Architect

Operations Systems Support Specialist

Help Desk Intern

Public Benefit Specialist

Senior Audit Project Manager – Technology Audit Manager

Senior Pursuit Specialist, Infrastructure