Institutional Client Group Credit Support Manager

U.S. Bank

ICG Credit Support Manager responsible for executing credit support activities and driving transformation initiatives. Overseeing complex operations and partnerships for U.S.

Posted 6/18/2026full-timeMinneapolis • Colorado, Minnesota, New York, North Carolina, Ohio • 🇺🇸 United StatesSeniorLead💰 $170,255 - $200,300 per yearWebsite

About the role

Key responsibilities & impact

Act as a central leader and strategic partner across ICG Credit and aligned business lines, ensuring consistent execution of credit support activities.
Facilitate cross-functional alignment, resolve complex operational issues, and drive enterprise-wide consistency in credit operations.
Lead the design and execution of ICG Credit’s outsourcing and AI strategy, including governance, vendor oversight, and integration with core credit processes.
Champion transformation initiatives that enhance efficiency, scalability, and process standardization across credit support functions.
Own the end-to-end operating model strategy, including capacity planning, resource allocation, and performance management across internal and third-party teams.
Oversee credit support operations, including financial statement spreading and related activities across multiple Lines of Business.

Requirements

What you’ll need

10+ years of banking or related financial services experience
Proven management and supervisory experience leading large, complex teams
Bachelor’s degree in Finance, Accounting, or a related field
MBA or advanced degree
Strong knowledge of credit operations and their connection to broader banking and industry practices
Demonstrated experience leading transformation initiatives, including outsourcing and/or technology adoption
Excellent verbal and written communication skills, with the ability to influence senior stakeholders
Strong analytical, decision-making, and problem-solving capabilities
High level of professionalism, including demonstrated tact, diplomacy, and relationship management skills.

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit operationsfinancial statement spreadingcapacity planningresource allocationperformance managementoutsourcingAI strategytransformation initiativesprocess standardizationvendor oversight

Soft Skills

leadershipcommunicationanalytical skillsdecision-makingproblem-solvingrelationship managementinfluencetactdiplomacyprofessionalism

Certifications

Bachelor’s degreeMBAadvanced degree