IT Support

• Lead and manage IT projects from initiation to closure, ensuring adherence to project management methodologies and best practices
• Collaborate with crossfunctional teams and stakeholders to define project scope, objectives, and deliverables
• Develop and maintain project plans, timelines, and budgets, and track project progress
• Identify and manage project risks, issues, and dependencies, and implement mitigation strategies
• Coordinate and allocate resources, including internal team members and external vendors, to ensure project success
• Communicate project status, updates, and risks to stakeholders and senior management
• Ensure project deliverables meet quality standards and customer expectations
• Drive continuous improvement in project management processes and practices

Senior IT Project Management Specialist

• Provide 2nd and 3rd level support for incidents, service requests, and application-related issues.
• Monitor system performance and conduct troubleshooting and root cause analysis to ensure application stability and user satisfaction.
• Configure and maintain applications according to business requirements and support software updates, releases, and enhancements.
• Participate in implementation projects for strategic customer accounts, including configuration, testing, validation, and go-live activities.
• Design, document, and support integrations between internal and external systems using APIs, EDI, and other interfaces.
• Collaborate closely with business users, project teams, Global IT colleagues, and external vendors to deliver effective solutions.
• Gather and translate business requirements into technical solutions and system improvements.
• Provide user support, knowledge sharing, and training when required.
• Maintain technical documentation, configuration guides, and troubleshooting procedures.
• Support application lifecycle management activities and contribute to continuous improvement initiatives.
• Manage and follow up on incidents, change requests, and enhancement activities with external vendors.
• Ensure timely communication regarding known issues, planned maintenance, and changes affecting business operations.

IT Specialist – Transportation Management Systems, TMS

• Act as the primary interface between Contract Logistics business stakeholders and IT teams across the Americas region
• Build strong relationships with business leaders, operations teams, local BRMs, and IT delivery teams
• Capture, analyze, and translate business requirements into structured IT demands
• Evaluate requests based on business value, feasibility, cost, risk, and strategic alignment
• Manage the demand lifecycle from intake through prioritization, approval, planning, and delivery handover
• Support the harmonization and optimization of business processes and technology solutions during ongoing organizational transformation initiatives
• Drive visibility and transparency across the IT demand pipeline and portfolio
• Collaborate with regional and global stakeholders to align priorities and expectations
• Support customer tenders and business opportunities by providing IT-related expertise
• Monitor solution adoption and business value realization after implementation
• Identify opportunities to standardize, streamline, and improve Contract Logistics processes and supporting technologies

Global IT Business Relationship Manager – Contract Logistics

• Own a high-volume ticket queue — respond, troubleshoot, and resolve end-user issues within client SLA requirements.
• Support end users via phone, email, chat, and remote access tools across a diverse portfolio of business clients.
• Troubleshoot Windows OS, Microsoft 365, printers, network connectivity, VPN, and cloud application issues.
• Create and maintain accurate ticket records in the PSA system, ensuring full documentation of steps taken and outcomes.
• Handle user account administration in Active Directory, Azure AD, and Microsoft 365 Admin Center.
• Escalate unresolved or high-severity issues to senior engineers promptly with detailed context.
• Assist with client onboarding/offboarding: provisioning devices, configuring email, and managing access.
• Identify recurring problems and proactively suggest process improvements or knowledge base articles.

Help Desk Analyst

• Designing enterprise data warehouse architectures and data models.
• Defining data integration strategies across multiple source systems, including relational databases, APIs, and streaming platforms.
• Creating architecture and technical design documentation.
• Collaborating with data engineers to implement solutions.
• Developing proof of concepts for new tools or technologies before broader implementation.
• Providing technical leadership on new data initiatives while remaining hands-on when needed.

Senior Enterprise Architect

• Provide functional expertise and solution recommendations within SAP FI/CO, ensuring alignment with business requirements and DSV template standards.
• Configure SAP FI/CO modules and support end-to-end implementation activities.
• Gather business requirements and translate them into functional and technical specifications.
• Prepare and maintain detailed design, requirement, and technical documentation.
• Analyze gaps and assess impacts in existing finance business processes.
• Collaborate with business stakeholders and SAP teams to design, test, implement, train, and deploy solutions.
• Ensure functional support for SAP FI/CO modules in a global production environment.
• Apply problem-solving and critical thinking to address complex financial and technical challenges.
• Participate in global rollout projects and support continuous system improvements.
• Drive workshops, knowledge sharing sessions, and end-user training activities.

Senior IT Specialist, SAP S/4HANA FICO Consultant

• Liderar la planeación y seguimiento de iniciativas tecnológicas.
• Coordinar PI Planning, refinamientos y estimaciones con equipos técnicos y de negocio.
• Gestionar roadmap, prioridades, riesgos, dependencias y capacidad de los equipos.
• Supervisar la ejecución de features, pruebas y procesos de liberación.
• Dar seguimiento a métricas operativas, indicadores de desempeño y beneficios de negocio.
• Generar reportes ejecutivos y dashboards para la toma de decisiones.
• Coordinar stakeholders de negocio, Product Owners, Scrum Masters y equipos de desarrollo.

IT Delivery Manager – Tecnología, Agile Delivery

• Support the global evolution of Purchasing IT solutions by translating business needs into effective P2P and ERP process improvements, coordinating with stakeholders and vendors to ensure reliable service delivery, successful implementation, and alignment across regions.
• ERP Purchasing project management and execution globally.
• ERP Purchasing end-user support coordination.
• ERP Purchasing-related analysis for potential solutions.
• Manage EDI with Vendors (project implementation).
• Global process & systems alignment to purchasing strategy.
• Manage systems support on strategic purchasing functionality such as supplier lifecycle management and material group management.
• Integration of global purchasing strategy with local execution.

Global IT Logistics Specialist

• Administer and support the Jedox platform globally
• Develop and maintain FP&A reports and dashboards
• Coordinate finance reporting enhancements and requests
• Support budgeting, forecasting, and planning processes
• Ensure data quality and reporting consistency
• Manage user access, roles, and security governance
• Troubleshoot platform and reporting issues
• Collaborate with Finance, IT, and Analytics teams
• Drive reporting optimization and automation initiatives
• Support global governance and platform standardization

Global IT FP&A Specialist

• Provide 2nd and 3rd level support for incidents, service requests, and application-related issues.
• Configure and maintain applications according to business requirements and support software updates, releases, and enhancements.
• Design, document, and support integrations between internal and external systems using APIs, EDI, and other interfaces.
• Collaborate closely with business users, project teams, Global IT colleagues, and external vendors to deliver effective solutions.

IT Specialist – Transportation Management Systems

• Develop, modify, and enhance solutions within Blue Yonder WMS – Discrete
• Design and implement new technical solutions based on operational and business requirements
• Collaborate with business stakeholders to validate requirements and propose alternative solutions when needed
• Develop custom functionality using MOCA framework
• Build and maintain integrations, including EDI interfaces with external systems
• Work with SQL databases for development, troubleshooting, and data analysis
• Support the continuous improvement of existing WMS solutions
• Collaborate with internal IT teams and stakeholders across regions including North America and other global teams

Senior IT Specialist – BY WMS Contract Logistics IT

• Brindar soporte técnico de primer nivel a los usuarios finales por teléfono, correo electrónico o en persona.
• Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, portátiles, impresoras y dispositivos móviles.
• Instalar, configurar y mantener aplicaciones de software y sistemas operativos.
• Ayudar con la administración de cuentas de usuario, incluidos restablecimientos de contraseñas y permisos de acceso.
• Colaborar con otros equipos de TI para escalar y resolver problemas técnicos complejos.
• Documente todos los incidentes y resoluciones en el sistema de tickets de la mesa de ayuda.
• Proporcionar un excelente servicio al cliente y garantizar altos niveles de satisfacción del cliente.
• Manténgase actualizado con las últimas tendencias tecnológicas y avances en la industria.
• Ayudar con proyectos e iniciativas de TI según lo asignado.

• Brindar soporte técnico de primer nivel a los usuarios finales por teléfono, correo electrónico o en persona.
• Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, portátiles, impresoras y dispositivos móviles.
• Instalar, configurar y mantener aplicaciones de software y sistemas operativos.
• Ayudar con la administración de cuentas de usuario, incluidos restablecimientos de contraseñas y permisos de acceso.
• Colaborar con otros equipos de TI para escalar y resolver problemas técnicos complejos
• Documente todos los incidentes y resoluciones en el sistema de tickets de la mesa de ayuda.
• Proporcionar un excelente servicio al cliente y garantizar altos niveles de satisfacción del cliente.
• Manténgase actualizado con las últimas tendencias tecnológicas y avances en la industria.
• Ayudar con proyectos e iniciativas de TI según lo asignado.

• Assist audit leadership team to coordinate staffing and audit plan requirements including scheduling, budget preparation, risk assessment, and other audit related duties as needed
• Directly supervise a team of audit professionals performing testing of technology controls (including but not limited to SOX General IT Controls (GITC), SOX Application Controls, etc.)
• Review the work (planning documents, test plans, workpapers, audit reports) of senior auditors to ensure quality is maintained and departmental methodologies are followed
• Ensure thorough and independent audits focused on evaluation of internal control design and effectiveness, accuracy and completeness of financial records, effectiveness and efficiency of internal controls and compliance with applicable laws and regulations
• Assist Audit Leadership with communication to Audit Committee of Internal Audit’s assessment of Company’s internal IT control structure
• Develop strong, professional and independent relationships with the senior leaders of nVent
• Collaborate with the company's external audit firm to increase reliance and efficiency across the audit program
• Partner with audit leadership to develop future talent
• Assist with advisory projects for emerging risk areas (System Implementations, M&A Control Integration, etc.)

IT Audit Manager

• Customer service: responding to payroll inquiries, resolving discrepancies, and assisting employees with payroll-related issues regarding paychecks, benefits, and deductions in a timely and effective manner.
• Data analysis: deep dive and provide analysis when needed for effective resolution of inquiries
• Collaboration: work with other functional skill teams to investigate and resolve payroll-related issues in a timely and effective manner (e.g., pay, pay slip, time-absence, W2s, direct deposits, others).
• Metrics reports: prepare and deliver daily, weekly, monthly operational metric reports to measure performance and quality of data or services.

Payroll Help Desk Analyst

• Serve as a senior techno-functional analyst for Oracle EBS R12, with specialization in Oracle Inventory (INV), Bill of Materials (BOM), Work in Process (WIP), Order Management (OM), Shipping Execution.
• Partner with cross-functional business teams (Manufacturing, Production Control, Quality, Logistics, Planning, Finance, and IT) to capture and translate business requirements into system solutions.
• Drive enhancements and process optimization across manufacturing and supply chain.
• Ensure stability, compliance, and accuracy of manufacturing data and transactions.
• Root cause analysis and resolution of manufacturing and inventory issues.
• Support for production execution, material movements, WIP accounting, reservations, and shipping.
• Data integrity, reconciliation, and transaction controls.
• Provide techno-functional expertise for configurations, setups, and extensions in Manufacturing modules.
• System testing (SIT), regression testing, and UAT for enhancements, patches, and upgrades.

IT Support jobs in Mexico

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Senior IT Project Management Specialist

IT Specialist – Transportation Management Systems, TMS

Global IT Business Relationship Manager – Contract Logistics

Help Desk Analyst

Senior Enterprise Architect

Senior IT Specialist, SAP S/4HANA FICO Consultant

IT Delivery Manager – Tecnología, Agile Delivery

Global IT Logistics Specialist

Global IT FP&A Specialist

IT Specialist – Transportation Management Systems

Senior IT Specialist – BY WMS Contract Logistics IT

Help Desk Analyst

Help Desk Analyst

IT Audit Manager

Payroll Help Desk Analyst

Principal IT Engineer

Help Desk Analyst – MSP