General

• Provide timely crisis assessment and intervention via phone, video, or in person
• Conduct Zero Suicide screenings and risk evaluations
• Make clinically sound decisions to stabilize individuals and refer to appropriate services
• Coordinate care with internal teams and external community partners
• Deliver culturally responsive, trauma-informed care
• Document services accurately and maintain compliance with agency and state standards
• Participate in supervision and collaborate with multidisciplinary teams
• Regional travel required; hybrid work environment with office-based shifts required

Mobile Crisis Clinician – Weekend Overnights

• Manage a high-volume inbound/outbound Service Center Calls dealing with Human Resources related inquiries (time-off, payroll, timekeeping, employee health) and process patient and health plan care requests
• Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations
• Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys
• Input accurate data entry of sensitive information
• Conduct status reviews, over the phone, and record reviews, to ensure service delivery of caregivers and compliance
• Screen patients and caregivers for additional programs and benefits to enhance their lives
• Maintain reliable work schedules
• Display empathy, actively listening, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship
• Address all questions or complaints, and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner
• Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner
• Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more
• De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution
• Adhere to a revolving monthly client service and compliance standard
• Effectively input and update the case file and account data within CRMs
• Manage call dashboards and reporting to assist in managing assignments

Care Specialist I

• Engage with 100% warm transfer leads from motivated homebuyers and refinancers
• Consult with borrowers to understand their needs and present loan options
• Use our state of the art technology to qualify and close loans quickly
• Build long-term relationships for future referrals and repeat business
• Collaborate with in-house processors and underwriters for fast closings
• Meet or exceed monthly sales goals and conversions.

Licensed Mortgage Loan Officer

Licensed Mortgage Loan Originator

• Join one of the top-rated online mortgage lenders in the nation
• Deliver beneficial, responsible home lending solutions with unwavering integrity
• Work in a dynamic and talented workforce environment
• Bring your A-game to exceed benchmarks and enhance overall excellence
• Participate in the best hands-on PAID training in the industry

Mortgage Loan Officer – Entry Level

• Research travel options based on client needs and preferences
• Assist with planning vacations, cruises, hotel stays, and packaged travel experiences
• Communicate with clients to understand their travel goals and priorities
• Provide destination recommendations and general travel guidance
• Organize itineraries and reservation details accurately
• Support clients with updates or changes when needed
• Provide professional and responsive service throughout the planning and travel process

Travel Advisor

• Deliver time-bound, goal-driven, impactful coaching through video visits
• Leverage the Hinge Health platform for effective coaching decisions
• Collaborate within the care team for seamless member experience
• Build strong relationships and support members in achieving health goals
• Assess and relay member trends and insights to teams

Associate Health Coach – Flex PST Hours

• Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments that support members' health goals and adherence to their care plan. Supplement video visits with personalized, goal-oriented in-app messaging that reinforces progress and maintains continuity between sessions.
• Leverage the Hinge Health technology platform to make strategic, effective coaching decisions that drive health goal attainment and meaningful member outcomes.
• Collaborate within the care team to ensure a seamless, coordinated member experience and respond to clinician referrals for coaching services. Accurately complete all required processes and updates in the member journey, including video visit notes and clinical escalations.
• Build strong relationships and rapport with members. Listen to and adapt to each member's unique circumstances, supporting them in staying accountable to their goals, healthy lifestyle changes, while keeping members focused and engaged within Hinge Health activities.
• As the front line of our product and member experience, critically assess our coaching approaches, synthesize and relay member trends, insights and feedback to the Product and Clinical Operations teams.

Associate Health Coach, Flex – Spanish Speaking

• Assist with executing all Exhibits Support processes, including but not limited to:
• Ancillary order placement, documentation, and tracking
• Management order updating
• Creation of management orders with only standards and limited project scope
• Conduct online portal (OLP), Salesforce, and spreadsheet audits
• Assist with general Exhibits email inquiries and shared email box management.
• Process standard non-graphic accessories orders as needed.
• Pull reports as required from sources including but not limited to Salesforce, OLP, and OE.
• Assist with summarizing and analyzing expenses and expense reporting.
• Develop and implement targeted email communications to effectively promote Exhibits items.
• Organize spreadsheet data, including show updates, while overseeing Salesforce data entry and management.
• Capture meeting discussions by accurately notating comprehensive recaps.

Part-Time Exhibits Specialist

• Serve as a primary point of contact for exhibitors at show sites, delivering front-line support across a range of services
• Manage face-to-face, phone, and email inquiries with professionalism, accuracy, and empathy
• Provide proactive, consultative guidance to exhibitors regarding service options, pricing, and logistical best practices
• Support exhibitors through on-site order entry, product and service education, and troubleshooting
• Calculate and communicate material handling and outbound shipping charges
• Enter exhibitor data, order updates, and billing information accurately in Salesforce and related systems
• Pack and unpack show site equipment, maintaining clean and organized service desk and supply inventory
• Perform service desk functions including real-time order processing, payment collection, and invoice auditing
• Communicate complex logistical requirements in accessible, customer-friendly terms
• Ensure data accuracy, timely reporting, and compliance with company SOPs throughout the event lifecycle
• Collect feedback to improve service delivery and collaborate with internal teams for issue escalation or resolution
• Demonstrate adaptability, composure, and collaboration during live event operations

Exhibitor Services Specialist – On-Site

• Help couples plan destination weddings, honeymoons, and group travel.
• Research venues, packages, and travel logistics based on client needs.
• Coordinate travel arrangements including flights, accommodations, and excursions.
• Communicate with top-tier suppliers and resort brands.
• Stay updated on resort trends, FAM trips, and promotional offers.
• Provide excellent virtual customer service via phone, email, or Zoom.
• Use provided tools, CRM, and booking portals to manage client journeys.
• Participate in optional live and on-demand training sessions.

Destination Wedding Specialist

• Assist clients in planning and booking their ideal vacations
• Provide personalized recommendations based on clients' preferences and budget
• Handle inquiries via phone, email, and online chat
• Stay up-to-date on travel trends, destinations, and industry news
• Build strong relationships with clients to ensure repeat business and referrals

Travel Agent

• Manage incoming service and warranty requests from start to finish.
• Own intake, research, decisioning, and execution ensuring issues are resolved efficiently, accurately, and cost-effectively.
• Receive and document incoming service and warranty requests via phone, text, and email.
• Locate and review original orders to identify vendors, product specifications, and applicable warranty coverage.
• Determine viable resolution paths (repair, parts replacement, or full replacement).
• Assign and document costs associated with each resolution option to support informed decision-making.
• Process next steps by ordering parts, coordinating replacements, or scheduling service with vendors or installers.
• Communicate with vendors to confirm availability, timelines, and warranty terms.
• Maintain clear, accurate records of service cases, decisions, costs, and outcomes.
• Collaborate with Design Consultants, Account Managers, Installers, and Operations to close the loop on service issues.
• Identify recurring issues and inefficiencies and recommend practical improvements.

Service & Warranty Representative

• Travel to customer sites across the United States to conduct bioaerosol assessment projects
• Connect with customers to help design and execute air assessment projects
• Visit customer sites regularly to collect samples and data
• Follow protocols closely to ensure high-quality collections
• Interact with customers and act as a liaison to the rest of the team
• Collaborate in a team environment to provide the best Poppy experience
• Meet regularly with the team to discuss operational tasks

Part-Time Field Specialist

• Conduct psychiatric evaluations
• Manage your patient’s medication regimens you prescribe and adjust medication and dosages as needed
• Respond to EHR messages, refill requests, and conduct occasional remote follow-up appointments with your patient panel
• Willing to review complex cases and possible discharges cases

MD/DO – Patient Care

• Conduct ADHD Evaluations
• On-Going Patient Management

Psychiatric Mental Health Nurse Practitioner, PMHNP

• Support the successful execution of promotional offers and events by maintaining accurate records, preparing reports, and ensuring information is complete and up to date.
• Work closely with internal teams to gather data, track participant and event details, identify discrepancies, and support ongoing operational processes.
• Look for ways that promote a continuous improvement mentality.

Offer Redemption Coordinator – Corporate

• Perform injectable treatments such as neuromodulators, dermal fillers, PDO Threads and other aesthetic procedures in accordance with state regulations and medical protocols.
• Conduct thorough client consultations in-person and virtual consultations to understand aesthetic goals, assess suitability for treatments, and create personalized treatment plans.
• Educate clients on procedures, pre- and post-treatment care, and set realistic outcomes.
• Ensure safe and effective administration of treatments, adhering to best practices and medical standards.
• Maintain strict compliance with health and safety protocols, including sanitation and sterilization practices.
• Adhere to medical spa policies, local/state regulations, and HIPAA guidelines.
• Maintain accurate and thorough documentation of all client treatments and follow-up care in the medical record system.
• Build strong relationships with clients to encourage retention and referrals.
• Participate in training sessions and stay current with new techniques, products, and trends in medical aesthetics.
• Recommend and educate clients on skincare products, services, and packages that complement their treatment plans.

Clinic RN/NP Injector – Per Diem

• Manage an existing client base located throughout eastern United States
• Focus on client satisfaction
• Work collaboratively with the organization

RCRA Waste and By Product Solutions Expert – EHS&S

• Teach engaging 1-on-1 or small group (2–6 students) online classes
• Deliver lessons using structured teaching materials (textbooks, slides, etc.)
• Track student progress and submit timely post-class feedback

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