General

• Provide disease state awareness, product information and pharmacoeconomic analyses as presentations or other forms of scientific exchange to managed care organizations, payers, and other formulary decision makers per unsolicited
• Maintain comprehensive, up-to-date scientific expertise of disease state, clinical information, product data, and the competitor landscape within the relevant therapeutic area(s)
• Identify and develop peer-to-peer relationships with Key Opinion Leaders (KOLs) by engaging in ongoing and balanced scientific exchanges in disease areas of strategic importance to Braeburn
• Present scientific product-related data and disease awareness information in the hospital, institutional, and academic settings
• Serve as liaison between healthcare professionals and Braeburn for unsolicited Investigator-Initiated Trials (IITs)
• Address unsolicited requests for medical information from healthcare professionals via written and verbal responses, with appropriate documentation
• Support Company sponsored trials and other research initiatives including clinical trial site recruitment as needed
• Support external healthcare professional Speaker Training and provide Advisory Board support as needed
• Present information for initial and ongoing training of internal and external partners pertaining to disease state, product and competitive landscape information
• Provide medical booth and session coverage at scientific/medical meetings
• Align day-to-day activities with Medical Affairs strategic objectives, with flexibility depending upon evolving business needs
• Proactively and collegially interact with other field-based and internal colleagues; provide information to internal colleagues regarding regional and local issues that impact business and/or healthcare practice
• Always comply with company and compliance policies, and internal and external guidelines
• Support internal Medical Affairs projects as requested

Medical Science Liaison

• Perform remote monitoring and principal care management for patients under the supervision of the medical team.
• Ongoing tracking and monitoring of patient data communication across members of the medical team and engagement with patients and family members reporting out clinical summaries.
• Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
• Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
• Completion of PCM as assigned and as needed to ensure all interventions are completed each month with approximately 15 patients per day.
• Report any issues directly to the ancillary program manager and/or Chief Clinical Officer when applicable.
• Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via “shadowing.”

Principal Care Management, Care Coordinator

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Travel Specialist

• Deliver time-bound, goal-driven, impactful coaching through video visits
• Leverage the Hinge Health platform for effective coaching decisions
• Collaborate within the care team for seamless member experience
• Build strong relationships and support members in achieving health goals
• Assess and relay member trends and insights to teams

Associate Health Coach – Flex PST Hours

• Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments that support members' health goals and adherence to their care plan. Supplement video visits with personalized, goal-oriented in-app messaging that reinforces progress and maintains continuity between sessions.
• Leverage the Hinge Health technology platform to make strategic, effective coaching decisions that drive health goal attainment and meaningful member outcomes.
• Collaborate within the care team to ensure a seamless, coordinated member experience and respond to clinician referrals for coaching services. Accurately complete all required processes and updates in the member journey, including video visit notes and clinical escalations.
• Build strong relationships and rapport with members. Listen to and adapt to each member's unique circumstances, supporting them in staying accountable to their goals, healthy lifestyle changes, while keeping members focused and engaged within Hinge Health activities.
• As the front line of our product and member experience, critically assess our coaching approaches, synthesize and relay member trends, insights and feedback to the Product and Clinical Operations teams.

Associate Health Coach, Flex – Spanish Speaking

• Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network.
• Resolve patients' questions and create an open dialogue to understand needs.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
• This individual must be able to quickly adapt to a fast-paced work environment. This role requires most of your shift on the phone.

Intake Coordinator – Licensed Practical Nurse (LPN)

• Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care.
• Identify and coordinate community resources with patients that would benefit their care.
• Provide patient education and health literacy on the management of chronic conditions.
• Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills.
• Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs.
• Resolve patients' questions and create an open dialogue to understand needs.
• Assist/Manage referrals and appointment scheduling.

Licensed Practical Nurse, LPN, LVN

• Advise clients on hotel accommodations, flights, and travel packages
• Suggest tailored travel options using curated supplier network
• Manage client relationships with top-tier service and communication

Hotel & Vacation Advisor

• Manage incoming service and warranty requests from start to finish.
• Own intake, research, decisioning, and execution ensuring issues are resolved efficiently, accurately, and cost-effectively.
• Receive and document incoming service and warranty requests via phone, text, and email.
• Locate and review original orders to identify vendors, product specifications, and applicable warranty coverage.
• Determine viable resolution paths (repair, parts replacement, or full replacement).
• Assign and document costs associated with each resolution option to support informed decision-making.
• Process next steps by ordering parts, coordinating replacements, or scheduling service with vendors or installers.
• Communicate with vendors to confirm availability, timelines, and warranty terms.
• Maintain clear, accurate records of service cases, decisions, costs, and outcomes.
• Collaborate with Design Consultants, Account Managers, Installers, and Operations to close the loop on service issues.
• Identify recurring issues and inefficiencies and recommend practical improvements.

Service & Warranty Representative

• Manage an existing client base located throughout eastern United States
• Focus on client satisfaction
• Work collaboratively with the organization

RCRA Waste and By Product Solutions Expert – EHS&S

• Teach engaging 1-on-1 or small group (2–6 students) online classes
• Deliver lessons using structured teaching materials (textbooks, slides, etc.)
• Track student progress and submit timely post-class feedback

Math Instructor

• Provide direct behavior-analytic treatment and supervision to clients with an autism spectrum disorder (ASD) and related neurodevelopmental disorders.
• Providing supervision to a team of behavior technicians
• Providing and facilitating family support and training
• Supervises RBT and BTs
• Case review
• Documentation of supervision sessions
• Conducts FBAs and creates BIPs

Licensed Clinical Social Worker

• Review transfer date auto report totals
• Work in the Ntierprise/Allscripts system import total encounter
• Preview transactions report; make corrections to providers, site, and aliment information for MVA, WC, MD, insurances
• Review claims reports and validations; make all corrections to insurance, patient registrations
• Correct registrations entered into the Ntierprise/Allscripts system

Charge Entry Clerk

• Process provider enrollment applications for providers/groups
• Research insurance provider enrollment requirements by state
• Enter group/individual data to credentialing system
• Prepare and submit provider enrollment applications to insurance carriers
• Follow-up on provider enrollment applications with provider, insurance company or client sites
• Interact with providers via phone or email as needed
• Collaborate with Account Managers to resolve provider denials
• Update/Maintain Provider Enrollment Credentialing System
• Attend conference calls with clients as requested

Provider Enrollment Representative

• Provide evidence based clinical care to members (patients)
• Offer trans/nonbinary gender affirming hormone therapy, sexual and reproductive health, primary care, mental health care
• Conduct clinical visits through audio/visual format as well as asynchronously
• Participate in discussions of case studies and clinical training sessions

FOLX Clinician, MD/DO

• Recondition alloy wheels onsite at customer locations (homes, workplaces, and auto shops)
• Market to local accounts and customers to maintain relationship
• Maintain accurate and complete work records
• Maintain an acceptable driving record in accordance with company policy
• Maintain a clean and organized vehicle, as well as equipment and working area
• Safely operate vehicles and equipment in compliance with company policy

Wheel Repair Technician

• Serve as primary point of contact for newly referred patients
• Conduct outbound outreach to explain Remote Patient Monitoring programs
• Engage patients telephonically to establish rapport and encourage participation
• Document patient information in the electronic health record (EHR)
• Collaborate with nurse care managers to support patient care goals
• Respond to inbound inquiries and initiate communications with patients and providers

Health Services Coordinator

• Provide exceptional evidence-based psychotherapy to older adults via telehealth (15 hours or more per week)
• Conduct clinical assessments and intake evaluations using geriatric tools
• Develop and implement personalized treatment plans, regularly monitoring client progress and adjusting strategies as needed
• Maintain thorough and timely documentation in compliance with company policies (assisted by our AI-powered scribe)
• Support clients through life transitions (retirement, bereavement, isolation) using a compassionate and age-appropriate approach
• Participate in regular team meetings to ensure best practices
• Support clients through therapy life transitions, such as retirement, loss of independence, or bereavement, using a compassionate and age-appropriate approach.

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