Field Engineer

• Troubleshoot and repair utility-scale solar systems, including inverters, combiner boxes, and string circuits
• Perform testing: LOTO, IV curve tracing, megger/insulation testing, IR scans
• Lead and direct 2+ field technicians on active solar farm sites
• Assign work, track progress, and keep jobs on schedule
• Perform operations and maintenance (O&M) on utility-scale solar plants
• Inspect completed work and ensure it meets quality and safety standards
• Enforce safety requirements (OSHA, NFPA 70E) on-site
• Diagnose system issues and resolve them in the field
• Complete work orders, service logs, and required documentation
• Operate and maintain company vehicle and tools
• Train and support junior technicians in the field

Lead Solar Field Service Technician II

• Troubleshoot inverters, combiner boxes and replace/repair string lines
• Perform LOTO, IV Curve tracing, megger/insulation testing, and IR scans
• Responsible for the operation and maintenance of solar power plants in accordance with established standards and procedures
• Lead by example in maintaining safety protocols and operating with professionalism
• Troubleshoot solar system problems and resolve issues in a timely manner
• Responsible for documentation including, but not limited to, work orders, service orders, time logs, and emergency information schedules
• Operate your Pearce motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements
• Maintain PEARCE company vehicle so that it is always clean, presentable, functional

Solar Field Service Technician

• responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation on a wide range of Instron’s products
• provided with a company vehicle, appropriate tools/equipment, including a laptop computer and cell phone
• support of well-established service operation
• regional responsibility in the greater Baltimore and Washington, DC area
• occasional travel to other locations in the US may be required, with up to 30% overnight travel

Field Service Engineer

• Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
• Troubleshoot mechanical, electrical, and control-system issues
• Work directly with customer engineering and lab teams
• Manage service documentation and customer communication professionally

• Support our Service network and help build a world class Customer Satisfaction Department.
• This position requires the ability to work flexible hours including nights and weekends as required to respond to customer requests and service calls.
• On-site troubleshooting and resolving complex technical problems on CT equipment in a medical environment
• Drive customer satisfaction through service excellence by conducting preventive maintenance, managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2nd line support to the distributors in all aspects of customer support
• Have a very high level of product knowledge
• Define PM kits and all service tools
• Build a service database of information to align with our corrective action systems
• Provide information such as fault trees and training materials
• Run tests and simulations at our facility to assist with problem solving
• Travel to the field to train and or resolve customer issues
• Train service engineers
• Attend and complete all required training and certification exams
• Learn to be proficient in service and repair of all systems (current, new, and updates)
• Be able to work independently and take ownership of customer base
• Be completely self-sufficient in the field
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, effectiveness while meeting daily service expectations
• Become and remain compliant with REPtrax and VendorMate
• Follow all company policies regarding travel, expenses, meetings, and meals
• Maintain basic system operational and service understanding in order to answer customer questions and resolve issues independently
• Maintain service calendar accessible by CS Manager/staff
• Close reports to CSD on Great Plains, PM Reports, Service Reports
• Required to wear dosimeter when in direct contact with radiation emitting devices

Field Service Engineer, mCT

• Executes scheduled preventive maintenance and maintains documentation of all service events, tests, and corrective maintenance performed on Samsung HME digital radiography imaging technologies
• Consults and collaborates with key stakeholders to prepare for installation and deployment of Samsung HME digital radiography imaging technologies, including but not limited to electrical, mechanical, gas, pneumatics, software, networking and integration to data/information retention systems
• Performs or coordinates assembly and installation of Samsung HME digital radiography imaging technologies, including but not limited to electrical, mechanical, software, networking and integration to data/information retention systems
• Prepares periodic maintenance instructions for Samsung HME digital radiography imaging technologies
• Performs required safety inspection and performance assurance on Samsung HME digital radiography imaging technologies
• Assess Samsung HME digital radiography imaging technologies for compliance with HIPAA storage and security policies
• Completes documentation for entry into the centralized maintenance management system
• Completes and maintains system function, configuration and support documentation
• Ensures compliance with all federal/state/local rules and regulations and all applicable policies and procedures governing Samsung HME digital radiography imaging technologies
• Directly performs or schedules with Samsung HME dealers or outside independent service vendors the performance assessment, preventive maintenance on Samsung HME digital radiography imaging technologies and documents work performed
• Review outcome of repairs, preventive maintenance actions taken by Samsung HME dealers and independent service organizations and makes recommendations concerning changes to preventive maintenance schedules, procedures, or documentation
• Analyzes and corrects malfunctions on Samsung HME digital radiography imaging technologies. Analysis and corrective methods include but are not limited to observation of front panel and controls; interpretation of block and schematic diagrams; utilization of appropriate test equipment; replacement of components, PC boards, sub-systems and software; adjustment and restoration of network connectivity and integration to data/information retention systems; calibration and adjustment to manufacturers specifications; working with clinical and engineering personnel to correct operator based problems
• Performs or coordinates remediation action on Samsung HME digital radiography imaging technologies medical/imaging equipment safety
• Performs investigative evaluation of Samsung HME digital radiography imaging technologies involved in patient and employee incidents / accidents. Document’s findings and reports as required
• Performs or coordinates the decommissioning of Samsung HME digital radiography imaging technologies and other medical equipment per established policies
• Assists, as required, with staff in-service education. Cross train new employees on use on test equipment, department procedure, and medical system support
• Develops and implements a plan for professional growth
• Maintains current with advancing technology, including Samsung HME provided training as required to perform duties
• Performs miscellaneous duties as directed in support of the need of the organization

Field Service Engineer, Digital Radiography

• Travel 80% (Mon-Fri) away from home visiting food plants primarily in the Southwest Region of the country but may travel beyond the territory as required.
• After training travel will reduce to 60-70% (Mon-Fri).
• Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures.
• Engage with customers on site, analyze equipment performance, troubleshoot to isolate problems, and determine actions needed to restore system to performance specifications.
• Share information with team members, customers, and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status.
• Inform customers of routine preventive maintenance techniques.
• Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

Field Service Technician

• Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management
• Provide preventative maintenance in accordance with published procedures
• Keep performance and maintenance records on the equipment
• Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
• Analyze equipment failures to determine cause and recommend corrective action
• Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
• Maintain customer good will through effective communication of all services rendered and effective communication of service and operator issues

• Responsible for the installation, support, troubleshooting, repair, and maintenance of products
• Ensure service agreements and warranty obligations are met
• Provide technical support to end-users and conduct training sessions
• Troubleshoot, diagnose, and repair all products
• Complete all administrative duties, maintaining records and comprehensive reports

• Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Maintain relationships with customers and ensure timely communication, resolution and proper follow-up to drive customer satisfaction.
• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.

Field Service Engineer 1 – Nuclear, CT, PETCT

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment.
• Learn troubleshooting, repair, and equipment installation techniques with experienced Field Engineers.
• Drive customer satisfaction through Service Excellence.
• Assist more experienced field engineers with equipment installation and troubleshooting.
• Communicate effectively with customers ensuring resolution and proper follow-up.
• Maintain customer service logs and internal service records in a timely manner.
• Engage with commercial counterparts, identify potential sales leads, and assist with promoting revenue programs.

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution.

Field Engineer Apprentice

• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system
• Perform troubleshooting, service repairs and installations of moderate complexity
• Lead communications with customers and serve as escalation point for customer related concerns
• Own customer issues from dispatch or identification of issue to resolution
• Proactively engage with other team members to ensure appropriate solution for the customer
• Leads installations, validations, maintenance, and service repair needs on designated equipment
• Collaborate with the customer and/or the sales team to recommend value-added services to help customers run their business more efficiently

Field Service Engineer II

• Responsible for executing basic maintenance and minor repairs on selected products at customer sites.
• Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites.
• Preparation of assigned service jobs according to the FSE Handbook.
• Follow up on actions and promises made to customers.
• Write service report on site and obtain customer's signature.
• Update service execution IT systems with relevant information.
• Report unsafe practices and other safety incidents according to local reporting procedures.
• Capture Installed Base on site and communicate sales leads to sales organization.
• Proactive recommendations to customers related to purchase of additional spare parts.
• Execute services in our Service Centers as required.

• Install, convert, troubleshoot, repair, and remove gaming machines
• Perform routine maintenance on gaming machines
• Respond promptly to customer calls and emergency requests
• Maintain inventory accuracy and follow the parts inventory process
• Support customers with technical inquiries and documentation

• Provides visionary, strategic and technical leadership while directing Xcel Energy's Substation Field Engineering activities for high voltage substations.
• Accountable for providing resident technical matter expertise and real-time technical support to construction, maintenance and operations teams for high voltage substations.
• Manages root cause analysis of equipment failures and event investigations.
• Accountable for assigned portions of Xcel Energy NERC/FERC compliance responsibilities, goals and objectives.
• Committed to employee development.
• Manages engineering support of substation maintenance activities as assigned.
• Accountabilities for substation field engineering assignments include the implementation and management of substation maintenance work plans, substation event investigations and root cause analysis of equipment problems and managing the development of maintenance standards.
• Accountable for the adherence and execution of operating company regulatory compliance related to system protection and CIP including all applicable NERC and regional reliability coordinator.
• Establishes and champions the Department's business plan, goals and objectives in line with corporate and business unit strategic goals and initiatives.
• Responsible for effective, efficient and competitive utilization of resources, with emphasis on safety, timeliness, cost-containment, system reliability, customer satisfaction, optimal asset utilization and compliance with regulations.
• Develops leadership, selects and retains a multi-functional, diverse and well-trained workforce which is motivated and empowered.
• Models innovative approaches.
• Promotes employee involvement in continuous learning, career planning and enhancing job/industry knowledge and skills.
• Promotes engineers being professionally registered.
• Communicates with and establishes effective working relationships with external entities and internal organizations to maximize project efficiency, responsiveness and resource allocation.
• Represents the company nationally and locally through participation in industry and professional forums in order to stay abreast of emerging industry changes, issues and technologies.

Senior Manager – Substation Field Engineering

• AI Field Engineers at Fireworks are the technical tip of the spear. You embed with our most ambitious customers and technology partners to turn complex AI problems into production systems, fast.
• The role sits at the intersection of engineering, product, and customer delivery. You are hands-on-keyboard building POCs, MVPs, and production integrations, while also holding your own in executive-level conversations about architecture, strategy, and business outcomes.
• You spend most of your time building. You ship code, run benchmarks, debug production issues, and architect deployments.
• Lead discovery conversations, align stakeholders, and translate customer pain points into product improvements that compress the feedback loop from field to roadmap.

AI Field Engineer – Enterprise

• On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
• Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2nd line support to the reseller/distributors in all aspects of customer support
• Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
• Provide and contribute information such as fault triage and training materials
• Run tests and simulations at our facility to assist with problem-solving
• Travel to the field to train and or resolve customer issues
• Train new service engineers
• Able to work under Technical Account Manager direction and take ownership of customer base
• Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
• Determine requirements and/or root cause of technical issues by working with customers
• Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• The ability to produce meaningful reports and metrics is a plus
• Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed.
• Travel is required (up to 25%)

Senior Service Engineer

• Support the X-Ray Systems business as a Field Service Engineer
• Customer relationship management through effective use of technical knowledge to install, troubleshoot, service, and maintain equipment
• Generate service revenue and adhere to regulatory requirements
• Service laser printers, networks, CR & DR X-ray imaging equipment, radio fluoroscopy equipment, and hospital equipment
• Work primarily in hospitals and imaging centers

• Work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale computer-based services
• Collaborate with teams to ensure technical alignment and meet operational goals
• Provide remote engineering support for internal and clinical caregivers

See all jobs on JobTailor

Lead Solar Field Service Technician II

Solar Field Service Technician

Field Service Engineer

Field Service Engineer

Field Service Engineer, mCT

Field Service Engineer, Digital Radiography

Field Service Technician

Field Service Engineer

Field Service Engineer

Field Service Engineer 1 – Nuclear, CT, PETCT

Field Service Engineer

Field Engineer Apprentice

Field Service Engineer II

Field Service Technician

Field Service Technician

Senior Manager – Substation Field Engineering

AI Field Engineer – Enterprise

Senior Service Engineer

Field Engineer

Service Engineer II