Field Engineer

• You will hire, train, grow, and manage a team of Solutions Architects for a company in high-growth mode.
• Make your customers in the Agencies segment successful with Databricks and provide outsized value to their businesses.
• You will maintain a robust hiring pipeline at all times.
• Establish relationships across the business to make your customers and team successful.
• Partner with sales leadership to hit sales and consumption targets and ensure customer success.
• Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining advanced knowledge of the technology stack, while tying it back to key initiatives and trends across the Media Advertising industry. You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs.

Senior Manager, Field Engineering – Strat Media

• Installation, repair, and testing of field equipment, in accordance with customer’s or manufacturer's specifications and company procedures.
• Diagnose and repair electrical/mechanical/controls equipment malfunctions and warranty repairs.
• Use a variety of diagnostic tools to identify problems, and implement necessary repairs including replacing faulty components, repairing wiring, and troubleshooting software issues.
• Perform assembly/modifications and overall quality defect resolution on all IE products and equipment.
• May occasionally travel to support areas throughout the country and possibly overseas.
• Completion of receiving Inspections with internal Regional Managers, subcontractors, and customers to protect IE from unjustified warranty claims.
• Assess Warranty claims and work with Regional Manager to understand the validity of such claims with regards to codes, specifications, and requirements.
• Performs preventative maintenance programs for an assortment of electrical/mechanical equipment to ensure optimal performance and prevent downtime as well as generating new revenue streams for the field service team.
• Ensures adherence to document processes for all work performed, including the nature of the problem, the steps taken to resolve the problem, and the parts used in order to create professional service reports.
• Response to client calls, emails and texts is a critical priority and should be responded to without hesitation.
• Maintain, inspect, and care for IE tools, equipment, and vehicles, - tool inventory completed monthly, vehicle inspection bi-weekly and monthly expense reports all due to the RSM on time.
• Adheres to all safety regulations and procedures onsite.

Field Service Technician

• Travel 80% (Mon-Fri) away from home visiting food plants primarily in the Southwest Region of the country but may travel beyond the territory as required.
• After training travel will reduce to 60-70% (Mon-Fri)
• Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures.
• Engage with customers on site, analyze equipment performance, troubleshoot to isolate problems, and determine actions needed to restore system to performance specifications.
• Share information with team members, customers, and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status.
• Inform customers of routine preventive maintenance techniques.
• Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

• Service, install, evaluate, and maintain medical imaging equipment across the United States.
• Calibrate, troubleshoot, and repair imaging systems and computer components to meet OEM specifications and customer expectations.
• Perform preventive maintenance and resolve advanced electronic, mechanical, and network-related issues.
• Represent the company professionally during on-site visits and communicate customer feedback to internal teams.
• Expand technical knowledge continually and contribute to improving engineering competency.
• Provide timely project updates, insights, and responses to technical inquiries to support decision-making and customer satisfaction.
• Document new processes and provide training to end users, while supporting additional duties as needed.
• Ensure updates, calibrations or repairs are completed properly by running tests or diagnostics.
• Driving and vehicle operation are essential functions of this role.

Field Service Engineer – GE CT/MR

• Delivering high-quality technical service and support to medical imaging customers.
• Install, inspect, test, troubleshoot, and maintain medical imaging equipment (Cath Lab - GE, Siemens and Philips) to ensure optimal performance and compliance with operational and safety standards.
• Diagnose and resolve technical issues while adhering to OEM specifications, industry regulations, and company quality requirements.
• Represent the company professionally during on-site visits and communicate customer feedback to internal teams.
• Document new processes and provide training to end users, while supporting additional duties as needed.
• Ensure updates, calibrations or repairs are completed properly by running tests or diagnostics.
• Driving and vehicle operation as essential functions of this role.

Field Service Engineer – Cath Lab

• Support our Service network and help build a world class Customer Satisfaction Department.
• This position requires the ability to work flexible hours including nights and weekends as required to respond to customer requests and service calls.
• On-site troubleshooting and resolving complex technical problems on CT equipment in a medical environment
• Drive customer satisfaction through service excellence by conducting preventive maintenance, managing repair/parts cycle times
• Ensure escalation situations are managed and corrected quickly and professionally
• Provide 2 nd line support to the distributors in all aspects of customer support
• Have a very high level of product knowledge
• Define PM kits and all service tools
• Build a service data base of information to align with our corrective action systems
• Provide information such as fault trees and training materials
• Run tests and simulations at our facility to assist with problem solving
• Travel to the field to train and or resolve customer issues
• Train service engineers
• Attend and complete all required training and certification exams
• Learn to be proficient in service and repair of all systems (current, new, and updates)
• Be able to work independently and take ownership of customer base
• Be completely self-sufficient in the field
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, effectiveness while meeting daily service expectations
• Become and remain compliant with REPtrax and VendorMate
• Follow all company policies regarding travel, expenses, meetings, and meals
• Maintain basic system operational and service understanding in order to answer customer questions and resolve issues independently
• Maintain service calendar accessible by CS Manager/staff
• Close reports to CSD on Great Plains, PM Reports, Service Reports
• Required to wear dosimeter when in direct contact with radiation emitting devices

Field Service Engineer, Mobile CT

• Responsible for field engineering support of all Precision Inc. products within the assigned territory and/or products including but not limited to technical product performance issues (SAR’s), product applications and gathering of technical data to quote and produce PPI-Global products.
• Respond to customer needs within the assigned territory and/or product range.
• The assigned territory will require a focus on Industrial and Heavy Mining Conveyor products.
• Providing technical support services over the phone for the Sales Ops organization, especially while working in the home office when not traveling.
• On site services include surveys, technical product information, conveyor design training, conveyor component training, problem solving, root cause analysis, and applications engineering.
• Establish good communications and a working rapport with Product Engineering and the Territory Sales team to ensure a high level of customer service is delivered.
• Demonstrate proficiency with the use of computer software including but not limited to Microsoft Word, Excel, Power Point, Video Conferencing (Zoom and Teams) and email.
• Be responsible for labor reporting when Precision Inc. will charge for field services, to include details of work performed, time required for completion and cost charged to the customer for said work.
• Be responsible for adherence to all safety rules and guidelines as specified by Precision Inc and any facility being visited.

Field Application Engineer

• Serve as the primary technical point of contact for customers throughout deployment, testing, and operational activities
• Lead customer-facing engagements related to deployment planning, implementation, system performance, and ongoing support
• Develop deployment plans, project timelines, operational procedures, and technical implementation strategies for autonomous robotic systems
• Coordinate and drive execution across engineering, operations, and customer teams to ensure successful project outcomes
• Deploy and supervise advanced robotic systems in customer and field environments
• Troubleshoot complex hardware, software, autonomy, networking, and systems integration issues in live operational settings
• Evaluate field performance data and communicate findings, risks, and recommendations to engineering and product teams
• Manage multiple customer deployments and technical projects simultaneously while balancing competing priorities and timelines
• Lead technical reviews, deployment readiness assessments, and project status discussions with internal and external stakeholders
• Act as a trusted advisor to customers by translating complex technical concepts into actionable operational guidance
• Document technical findings, deployment outcomes, and customer feedback to influence product development and deployment strategies
• Identify opportunities to improve deployment processes, customer experience, operational efficiency, and product adoption
• Support demonstrations, field testing activities, and strategic customer engagements

Field Application Engineer – Temporary Part Time

• Serve as the technical lead for power and analog solutions
• Lead customer power architecture development
• Perform technical design reviews and debug complex issues
• Deliver field feedback to product divisions
• Develop and present customer trainings and technical seminars

Field Applications Engineer, Analog & Power

• Lead cyber workflow discovery with customers across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, and GRC automation.
• Build and deliver customer-facing demos, workshops, proofs of concept, and reference architectures for AI-enabled security workflows.
• Scope pilots with clear success criteria, data requirements, integrations, evaluation methods, safety boundaries, and human approval points.
• Advise customers on safe implementation patterns, including tool/function calling, structured outputs, sandboxing, data handling, guardrails, auditability, and approval-gated side effects.
• Translate between executive buyers and hands-on security practitioners, helping each audience understand value, risk, and practical next steps.
• Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.
• Bring recurring customer requirements, product gaps, blockers, and high-value cyber workflows back to Product, Engineering, Security, and GTM teams.

Field Security Specialist – Cyber Security Solutions Engineer

• Partners with Marketing, Agency management and financial representatives to create and implement marketing plans to meet identified objectives of specific agencies and financial representatives
• Drives awareness and enrollment in current marketing programs
• Communicates and educates agents and staff on Marketing best practices and tools
• Conducts marketing needs analysis to identify performance needs and gaps
• Compiles, tracks and analyzes data to evaluate marketing solutions
• Develops and maintains positive relationships with various internal and external contacts

Marketing Field Support Specialist

• performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment
• troubleshoot, diagnose, and repair all designated VMS equipment within an assigned service territory
• manage time and maintain a schedule to include preventative maintenance, installations, and upgrades
• develop and maintain strong customer relationships using strong written, verbal, and interpersonal communication skills

Field Service Engineer

• Troubleshoot, service, and repair industrial control panels and electrical control systems
• Perform wiring, unwiring, component replacement, and field modifications on electrical and controls equipment
• Diagnose and resolve electrical, mechanical, and controls-related issues using sound troubleshooting practices
• Perform preventative maintenance, inspections, and system testing on customer equipment
• Commission equipment and verify proper system operation following installation or repairs
• Support PLC-based control systems by identifying faults and assisting with startup activities
• Maintain accurate service documentation, reports, and parts usage within company systems
• Communicate technical findings and recommendations clearly to customers and internal teams
• Promote and maintain a safe work environment while adhering to all company and customer safety requirements
• Provide technical guidance and mentorship to less experienced technicians as needed
• Build and maintain strong customer relationships through professional service and technical expertise

Traveling Elite Field Service Technician – Controls

• Troubleshoot, repair, and maintain mechanical and/or electrical aspects of underground mechanical cutting equipment
• New equipment commissioning and training at customer sites with minimal supervision
• Inspect equipment for proper performance and determine faults and malfunctions
• Adjust equipment and repair/replace defective parts or components according to scopes of work
• Complete accurate time records, technical reports, failure reports, and parts lists

Field Service Technician – Mechanical Cutting

• Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems.
• Maintain and protect Munters equipment and property.
• Respond in a timely manner to all requests for service from customers or management.
• Provide customer training on Munters equipment.
• Provide technical feedback on equipment using detailed field service reports.
• Understand that Field Service’s major role is one of instant response to customers’ needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise.

Field Service Technician, HVAC – Data Center

• Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center.
• Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
• Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back.
• Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
• Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area.
• Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
• Help implement a comeback process for each dealer that does not have a robust process in place.
• Work with the GM West Regional team when help is needed to persuade dealers to implement changes.
• Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
• Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information
• Conduct ad-hoc in-Dealership training sessions, which can include technical information on the use of Techline tools and applications, as well as, other diagnostic tools and equipment when the dealer’s deficiencies in these areas are causing buybacks.
• Take ownership of Dealer concerns and use effective problem resolution skills
• For those that are contributing to buybacks, trouble-shoot Service department IT hardware and Techline tool problems, using all available resources and follow through to resolution
• For dispatched cases, address GM Dealership customer problem resolution needs via phone or at the Dealership location.
• Report on Dealership’s “State of Health” relative to overall service readiness to prevent buybacks.
• When lack of qualified Technicians is the cause of buybacks, assist in Dealer Technician recruitment and retention by reviewing “Technician Pipeline” options to Dealer Service Management
• Develop and maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM Engineering community with a focus on product quality improvements and minimizing potential repurchases.
• Represent GM as the primary resource and spokesperson in the field for automotive technical and Techline product information
• Attend to requests from GM wholesale personnel including Regional Service management, Vehicle/Powertrain Brand Quality, and Engineering as processed through the TAC and FSE Dispatch Center escalation process.
• Provide feedback in the form of Field Product Reports (FPRs) to Vehicle/Powertrain Brand Quality Managers and GM Engineering
• Provide support for Better Business Bureau (BBB) arbitration hearings and legal cases, such as “lemon law” law suits, to protect GM interests
• Provide warranty waste reduction suggestions to FSE Leadership and the BQM Team

• Supporting regional Operations teams in the collection and resolution of outstanding Accounts Receivable.
• Partnering directly with field leadership and shops to drive timely collections, resolve payment barriers, and ensure tickets and AR issues are worked accurately and efficiently.
• Focusing on aging AR, payment resolution, and operational support through a high level of communication, ownership, and problem-solving.
• Conducting detailed payment research to identify payment status, discrepancies, and root causes of non-payment, including reviewing remittances, carrier portals, and internal systems.
• Researching and resolving payment discrepancies to ensure accurate application and timely collection.
• Working and resolving inbound tickets by researching issues, identifying root causes, and providing clear, actionable responses to Operations.
• Reviewing repair orders, estimates, and remittances to ensure files are accurate, complete, and meet carrier requirements for final billing and payment.
• Identifying trends and root causes impacting AR performance and escalating or recommending solutions as needed.

Accounts Receivable Specialist

• Support a designated service territory along with repairing and delivering Stryker equipment with a focus on Transport solutions.
• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades.
• Utilize computer software to complete documentation, order parts, reference training materials, and more.
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships.
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives.
• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

Associate Field Service Technician

• Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.
• Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being.
• Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.
• Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.
• Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy.
• Support revenue growth through the promotion and retention of service agreements.
• Interface with customers in a professional, pleasant and calm demeanor.
• Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.

Field Support Engineer II

• Traveling to new markets or new installations and preparing systems for the initial startup
• Guiding the installation through final acceptance testing for customer load connection
• Providing technical expertise to the customer through Fuel cell system maintenance, site maintenance, safety observation and troubleshooting
• Working independently and, in a team in a fast-paced environment
• Managing internal and external communication

Field Engineer jobs in United States

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Senior Manager, Field Engineering – Strat Media

Field Service Technician

Field Service Technician

Field Service Engineer – GE CT/MR

Field Service Engineer – Cath Lab

Field Service Engineer, Mobile CT

Field Application Engineer

Field Application Engineer – Temporary Part Time

Field Applications Engineer, Analog & Power

Field Security Specialist – Cyber Security Solutions Engineer

Marketing Field Support Specialist

Field Service Engineer

Traveling Elite Field Service Technician – Controls

Field Service Technician – Mechanical Cutting

Field Service Technician, HVAC – Data Center

Field Service Engineer

Accounts Receivable Specialist

Associate Field Service Technician

Field Support Engineer II

Field Service Commissioning Technician