Field Application Engineer

PPI - Precision Pulley & Idler

Midwest Field Applications Engineer for Precision Inc., focusing on engineering support in assigned territory. Involves technical support, customer interaction, and travel commitments.

Posted 7/24/2026full-timeRemote • Iowa, Minnesota, New York, South Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical product support and applications engineering for Industrial and Heavy Mining Conveyor products, with strong communication and organizational skills to ensure high customer service levels.

Highest-signal resume keywords

Bachelor's Degree In EngineeringTechnical Product SupportConveyor Design TrainingRoot Cause AnalysisMine Safety Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Product Performance IssuesApplications EngineeringProblem SolvingLabor ReportingAttention To Detail

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationInterpersonal SkillsCustomer Service SkillsTime Management

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointZoomTeams

Certifications & Qualifications

Mine Safety Training

Industry Keywords

Field Engineering SupportIndustrial Conveyor ProductsHeavy MiningTechnical Data GatheringCustomer Needs Response

About the role

Key responsibilities & impact

Responsible for field engineering support of all Precision Inc. products within the assigned territory and/or products including but not limited to technical product performance issues (SAR’s), product applications and gathering of technical data to quote and produce PPI-Global products.
Respond to customer needs within the assigned territory and/or product range.
The assigned territory will require a focus on Industrial and Heavy Mining Conveyor products.
Providing technical support services over the phone for the Sales Ops organization, especially while working in the home office when not traveling.
On site services include surveys, technical product information, conveyor design training, conveyor component training, problem solving, root cause analysis, and applications engineering.
Establish good communications and a working rapport with Product Engineering and the Territory Sales team to ensure a high level of customer service is delivered.
Demonstrate proficiency with the use of computer software including but not limited to Microsoft Word, Excel, Power Point, Video Conferencing (Zoom and Teams) and email.
Be responsible for labor reporting when Precision Inc. will charge for field services, to include details of work performed, time required for completion and cost charged to the customer for said work.
Be responsible for adherence to all safety rules and guidelines as specified by Precision Inc and any facility being visited.

Requirements

What you’ll need

Bachelor’s degree (B.A.) in the Engineering field from a four-year college or university
A two-year technical degree with three to five years of related experience and/or training
Excellent verbal, written communication skills as well as interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Engage in regular, consistent attendance.
Continually participate in additional training related to the job.
Mine Safety Training (will be provided if not already acquired)

Benefits

Comp & perks

Travel Required: 50%
Valid driver’s license and Valid passport