Events

• Manages Loss Prevention initiatives and programs at store, District and Regional levels which includes a combination of 40-50+ retail locations within an assigned geographical area; overnight travel of ~50% required based on geography. Deliver programs through a combination of in-person and virtual oversight.
• Executes and evaluates Loss Prevention related solutions through a combination of applications including data analysis, exception reporting, audits, training and investigation.
• Utilizes and supports security systems including CCTV, EAS, access control and burglar alarm protection. Applies best practices, standards and processes to achieve effective system operations, efficiency and savings.
• Monitors fraud prevention measures and executes investigations, both internal and external, with follow-through to conclusion. Works closely with Corporate Fraud to identify and resolve internal and external investigations.
• Works with cross functional groups and departments to ensure seamless, integrated solutions to achieve common business goals including Store Operations, EHS, Human Resources, Associate Relations and Legal.
• Conducts investigations in conjunction with Corporate and Field personnel, Human Resources and Associate Relations involving Workplace violence and Ethics.
• Coordinates with Field operators to support operational efficiencies and minimize financial loss including in-stock and operational process, merchandise protection, physical inventory, cash revenue and theft exposure to maximize potential for sales and profit.
• Executes LP operational audits to gauge and improve procedural compliance levels: Meet or exceed established audit frequency standards. Complete MPP (Merchandise Protection), Safety and Target Store Audits per established standards.
• Oversees participation, execution and compliance to the US Retail Target Store Program as established. Work closely with store and Field business partners to support operational knowledge, understanding and efficiencies to minimize loss and improve profitability.
• Provide training and support to include operational standards, Key Holder role and responsibility, managing store assets, Inventory Control standards to maximize in-stock positions, Cash Office controls to mitigate losses and Fraud trends to minimize future losses.
• Proficient with LP related systems including ThinkLP, Agilence and Power BI to analyze data and provide analytics to support Field teams through financial and POS exception, investigation and audit analysis and provide reporting to Field and business partners.
• Responsible for managing workplace violence incidents including threat assessment, crisis management, and coordination with law enforcement and internal stakeholders in conjunction with Sr. Management to ensure a safe and secure work environment.
• Manages programs designed to both reduce worker’s compensation costs and improve the overall safe working condition for associates and customers.

Manager, Field Loss Prevention

• Manage and triage all incoming notifications of suspected fraud
• Leverage advanced analytical tools to identify, prevent, and mitigate fraud risks
• Review and disposition hotline channels and fraud notifications in a timely manner
• Correspond with business partners and outside financial institutions
• Analyze and document daily reporting and reviews of banking transactions
• Perform inbound and outbound call activities to support fraud detection

Fraud Investigation and Prevention Analyst

• Delivers end-to-end case management support to employees around complex life events from initial inquiry through case resolution
• Responds to inquiries effectively and timely, while demonstrating empathy towards the employee
• Provides guidance to Line of Business (LOB) employees regarding their complex situations and recommends options and resources to best fit the issue
• Prioritizes time and effort according to the most urgent and sensitive employee, manager, or partner needs, engaging other Life Event Services Support teams as needed
• Documents key facts and interactions related to the employee's life event in the case management system of record
• Maintains confidentiality and protects employee information
• Influences managers, Human Resources (HR) partners, and others to drive towards the optimal resolution that best balances bank policies and guidelines, employee needs, and risk

Life Event Services Consultant I – Domestic Violence, Critical Events, Self Harm

• Proven track record of managing large-scale and regional events, including logistics for tradeshow booths, VIP events, and smaller high-touch events and dinners.
• Manage the end-to-end process of event planning and execution, from conceptualization through on-site delivery, ensuring all events are aligned with our corporate goals.
• Exceptional project and budget management skills with an eye for detail in execution, reporting, and ROI analysis.
• Excellent communication and leadership abilities, capable of managing multiple stakeholders and tight deadlines.
• Ability to work independently and successfully in a remote environment when not at an event site.
• Strong understanding of immersive customer engagement tactics, including the selection, management, and execution of collateral and giveaways for all events.
• Advocate for new ideas and approaches in support of continuous improvement and innovation.
• Partner with field marketing on post-event activities and analysis of event success to inform future activations and participation.
• Leverage social media to promote event participation and build awareness.
• Work with broader marketing team as part of an integrated marketing strategy on all events, including travel, calendar, schedule management, client/prospect communications, and invoice/budget management.
• Provide white-glove support for attendees at events.

Event Marketing Manager

• Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region.
• Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance.
• Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives.
• Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency.
• Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge.
• Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction.
• Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets.
• Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability.
• Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans.
• Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures.
• Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction.
• Ensure compliance with all regulatory, safety, and environmental standards.
• Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region.
• Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns.
• Drive employee engagement initiatives to build a motivated and high-performing team.
• Foster a culture of continuous improvement through training programs and leadership development.
• Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values.

Regional Vice President – Hospitality, Live Events

• Manage and triage all incoming notifications of suspected fraud
• Leverage analytical tools to identify, prevent, and mitigate fraud risks
• Support execution of fraud investigations and contribute to effective strategies and tactics
• Corresponds with Vanguard business partners and outside financial institutions
• Update existing documentation on current and previously handled cases

Fraud Investigation & Prevention Analyst

• Monitor and analyze credit and debit authorization trends to identify emerging fraud risks
• Lead initiatives focused on token provisioning and transferred reporting
• Support Falcon project execution through fraud analytics, reporting enhancements, and strategic input
• Contribute to Debit SIG core strategy development through data-driven insights and collaboration
• Participate in system demos and product reviews to support fraud technology enhancements
• Collaborate with fraud operations, analytics, and technology teams to align priorities and share insights
• Evaluate the impact of fraud mitigation strategies and refine approaches based on performance metrics
• Provide mentorship and guidance to peers and junior analysts on fraud reporting and strategy
• Leverages Copilot AI to streamline data preparation, automate trend analysis, and generate reporting content , enabling more time for strategic fraud mitigation and project execution

Fraud Prevention Analyst, Senior

• Responsible for the strategic oversight and operational execution of all AR follow-up, denial prevention, appeals, and various receivables across Boomerang Healthcare (BHC).
• Ensure aggressive, compliant, and timely recovery of revenue while minimizing aging AR and reducing denial rates.
• Oversee internal AR teams and external vendors.
• Collaborate with Billing Operations leadership, Revenue Integrity, Compliance, and Finance.
• Lead all AR follow-up functions across: Commercial, Medicare, Workers’ Compensation, Personal Injury, and Self-pay.
• Establish and monitor KPI dashboards and other performance metrics.
• Develop AR work queue stratification models and present monthly AR performance to executive leadership.
• Oversee denial management team and implement structured denial root cause analysis process.

Associate Director – AR & Denial Prevention

• Responsible for management, oversight, and strategy for the loss prevention, safety, and security team.
• Recommend and implement programs to guard against theft, vandalism, sabotage, violence, or other threats.
• Ensure compliance with Federal, State and local regulations and standards involving security, hazardous materials and fire safety.
• Direct operations of a multifaceted security, safety and loss prevention department.
• Oversee installation, maintenance, and operation of electronic security systems.
• Provide direction and support to ensure testing of all life safety systems and ensure training of required personnel.
• Establish and maintain professional relationships with local police and fire agencies.
• Review and analyze loss trends and reporting programs.
• Execute and enforce effective programs, policies and procedures.
• Ensure proper investigation and review of all accidents and property claims.

Regional Director – Loss Prevention

• Define and execute a comprehensive global events roadmap that supports ALM’s growth objectives, brand awareness, thought leadership, and lead generation targets.
• Lead all phases of event management, including event selection, contract negotiation, vendor management, booth design, logistics, pre-event marketing, on-site execution, and post-event communications and analysis.
• Act as the central hub for ALM events, coordinating across Marketing, Sales, Product, and Operations to ensure messaging is aligned and stakeholders are prepared.
• Own the global events budget, ensuring every dollar is optimized for maximum ROI and reporting regularly on spend and performance.
• Craft compelling event-related content, including internal briefings, promotional emails, and pre/post-show communications for attendees and staff.
• Partner with Demand Generation teams to ensure seamless lead flow from the event floor into our CRM (Salesforce).

Senior Global Events Professional

• Organize and manage all aspects of conferences and events, ensuring alignment with leadership objectives and brand standards.
• Lead event logistics including budgeting, venue booking, food and beverage arrangements, audiovisual equipment, décor, and conference materials.
• Coordinate travel arrangements for attendees and staff.
• Ensure consistent messaging and branding across all event-related communications.
• Consult and negotiate with vendors on event-related matters to ensure quality and cost-effectiveness.
• Maintain strong relationships with external partners and internal stakeholders.

Corporate Events Planner

• Design, deploy, and manage DLP solutions across endpoints, networks, and cloud environments to detect and prevent potential data breaches.
• Monitor and analyze DLP events, conducting research to determine the root cause and scope of exposure.
• Develop and update DLP policies, rules, and procedures based on evolving business requirements, threat landscapes, and compliance obligations.
• Collaborate with Security, Legal, and compliance teams to ensure adherence to data protection laws and industry standards.
• Conduct risk assessments and gap analyses to identify vulnerabilities and recommend remediation strategies.
• Provide training and guidance to employees on best practices for data handling and the importance of data loss prevention.

Data Loss Prevention Engineer

• Lead a dynamic sales team focused on driving revenue growth for the LEAF Patient Monitoring System
• Oversee a team of up to four Leaf Specialty Sales (LSS) representatives and six Clinical Sales Specialists (CSS)
• Set and execute strategic sales plans
• Align team activities with broader commercial objectives
• Deliver on high-growth expectations
• Achieve annual sales and profit margin targets across assigned geography
• Drive accountability and performance through metrics, dashboards, pipeline management, and training
• Identify and scale best practices across geographic areas
• Build and develop a high-performing team focused on talent attraction, retention, and collaboration
• Onboard and train new CSS team members, including field visits
• Partner with AWC District Managers and Account Managers to develop market-specific strategies

Area Sales Manager – Pressure Injury Prevention

• Plan and coordinate client virtual, hybrid, and onsite events from concept through execution
• Develop event timelines, run-of-show documents, and task lists
• Coordinate schedules, speakers, presenters, and internal teams with client vendor partners and WIQ partners
• Manage virtual event platforms (e.g., Zoom, Teams, and other potential platforms)
• Conduct tech checks and rehearsals with speakers and attendees
• Monitor live virtual events, troubleshoot issues, and ensure smooth delivery
• Coordinate venue logistics, room setups, audiovisual needs, and catering
• Act as the main point of contact during onsite events
• Oversee event setup, registration, and breakdown
• Oversee marketing efforts before and during the live onsite event
• Serve as a customer-facing representative for attendees, speakers, and partners
• Respond to inquiries professionally and promptly
• Ensure a positive, inclusive, and well-organized event experience
• Liaise with vendors, venues, service providers and brokers
• Provide current client Wellness Strategy Managers with weekly event updates for awareness
• Track deliverables, contracts, and event-related materials
• Deliver post-event engagement report and wrap-up, collect employee, employer and vendor feedback
• Identify opportunities for improvement and share insights with the team

Wellness Event Coordinator

• Support Ticketmaster clients in all their event management needs
• Collect, review, and input accurate data into Ticketmaster Host system following procedural best practices
• Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
• Work with clients, promoters, and internal departments when creating events and distributing information
• Establish and develop relationships with assigned clients
• On-Call schedule rotation for after hour, weekend and holiday client support responsibilities

Event Programmer

• Collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards
• Verifying the output
• Meet and exceed Event Management service level agreements
• Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
• Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
• Establish and develop relationships with assigned clients
• On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
• From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management

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Regional Director – Loss Prevention

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Event Programmer