Customer Support

• Use software to remotely access client computers to remotely troubleshoot and diagnose our customers network connectivity with multi-functional devices such as copiers and scanners.
• Communicate with customers via phone, email, etc. to gather information for troubleshooting.
• Work closely with sales representatives, customers, and field technicians to resolve network related problems.
• Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.

Customer Tech Support, Copier

On-Site Customer Tech, Copier Support

On-Site Customer Tech Support

On-Site Customer Technician, Copier Support

• Use software to remotely access client computers to troubleshoot and diagnose our customers network connectivity.
• Communicate with customers via phone, email, etc. to gather information for troubleshooting.
• Work closely with sales representatives, customers, and field technicians to resolve network related problems.
• Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.

On-Site Customer Tech Support, Copier

Customer Tech Copier Support

• Serve as the direct supervisor of the CS Leads and CSRs on your team
• Provide day-to-day support, subject matter expertise, and coaching for CSRs
• Drive productivity through contact prioritization via queue management and adherence monitoring
• Work with the CS Leads to check in with each team member at the start of each shift
• Stay present and available for the broader Customer Service team
• Host regular one-on-one meetings with team members to review weekly performance and provide coaching
• Ensure that CS Leads and CSRs actively adhere to their schedules
• Complete project work, such as Promo Code requests, financial transactions, and vendor communications
• Stay up-to-date on Minted products, services, and policy details
• Promote and build a positive and friendly environment supporting good morale and cooperation
• Collaborate with cross-functional team members and leaders from other customer-facing teams
• Build close partnerships with leaders at Minted’s global sites
• Partner with leaders and cross-functional teams to identify roadblocks impacting team performance or customer experience
• Produce a Weekly Business Review that outlines the performance of your team

Seasonal Customer Service Team Supervisor

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
• Receive and respond to inquiries related to insurance matters.
• Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions.
• Document customer interactions and outcomes thoroughly in system.
• Escalate unresolved issues requiring advanced support for further resolution.
• Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements.

Licensed Insurance Customer Care Representative, P&C Producer License Required

• Coordinate and facilitate academic functions such as enrollment, onboarding, and advising functions
• Serve as a point of contact for matters relating to these functions
• Work collaboratively across the university to ensure a seamless student experience
• Identify gaps in current processes and recommend/develop new ones
• Serve as liaison between team and project managers
• Develop comprehensive communication plans for various processes

Operations Support Specialist

• Support Inbox & Customer Communication – Own our support inbox (email and in-app chat via Intercom), delivering timely, accurate, and professional responses.
• Customer Calls – Jump on calls with customers when a conversation is faster or clearer live — walking through an issue, gathering detail on a complex request, or reassuring an account through a tricky moment.
• Floorplans & Professional Services Coordination – You'll intake floorplan requests from customers (new buildings and floors, added or removed desks and rooms, calendar changes, and edits), translate them into clear, well-structured tickets for our Design/Floorplans team, and manage the back-and-forth as designers ask clarifying questions.
• Bug Reporting, Triage & Release Verification – Reproduce and investigate customer-reported issues (often on test accounts), then create detailed, well-documented bug tickets in Jira.
• Keeping Customer Success in the Loop – Serve as a communication hub between Engineering and the Customer Success team.
• Escalation & Tiered Support – Work within our tiered support model, coordinating closely with Customer Success Managers on high-priority, technical, or at-risk accounts to ensure timely resolution and follow-up.
• Support Documentation & Help Center – Create and maintain clear, up-to-date customer-facing documentation.
• Support Process Optimization – Suggest and implement improvements to ticket-handling workflows, SLAs, escalation paths, and the way we route floorplan and bug work.
• Automation & Tooling – Identify opportunities to streamline repetitive tasks through automation across our support stack (e.g., Intercom, Jira, and HubSpot).

Customer Support Manager

• Provide customer service and support to high-value clients
• Handle customer inquiries via phone, email, and chat
• Exercise good judgment and independent decision-making skills
• Maintain sufficient reliable private internet connection for remote work

Customer Service Coordinator – High Value Specialty Servicing

• Handle inbound interactions for major brands
• Assist customers with questions, service requests, account needs, and product support
• Deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment
• Use guided systems and resources to fulfill responsibilities
• Enjoy schedule flexibility once certified

Customer Support Agent – Entry Level

• Support role working directly with loans, customer accounts, inquiries, and items directly related to client satisfaction
• Supports sales teams in executing a One Bank strategy and growing market share
• Responsible for retaining and deepening client relationships by providing exceptional client experience and support
• Leads all efforts in business account openings, funding, and maintenance
• Works closely with various stakeholders to ensure proper lien position and a minimal number of loan exceptions

Healthcare Banking Support Specialist

• Handle inbound calls from customers, providing excellent customer service in assisting with their lease or loan account
• Own Koalafi operational knowledge to provide sound answers when customers have questions
• Resolve inbound inquiries and issues independently and escalate as needed
• Initiate contact with customers in order to resolve account issues
• Proactively identify any trends in customer issues and synthesize feedback to share with management team
• Be flexible to perform a number of different tasks as needed, as we continue to test out new technologies and onboard enterprise merchants

Bilingual Customer Service Representative

• Provide fast response to all clients bookings and inquiries
• Respond to clients, organizations, and vendors through telephone, e-mail and online communications inquiries
• Provide timely and professional solutions based service
• Guide clients through their AmazingCo experiences and resolve issues effectively
• Assist with service inquiries, account questions, scheduling, general needs
• Deliver a good customer experience through clear and transparent communication and make sure to refer difficult or other issues to the appropriate departments for proper handling
• Coordinate and track service requests from start to finish
• Schedule appointments, update residents and property teams
• Ensure timely follow up by liaising with internal departments and service suppliers
• Respond to card issues or purchases
• Keep track of service history and open requests
• Support business processes that enhance service delivery and resident satisfaction
• Escalate complex issues to the appropriate department for solutions
• Maintain accurate records of residents, vendors, and services to ensure corporate systems are up to date
• Data entry, records management and administrative support
• Report and record keeping for support activities
• Comply with company policies, practices and data privacy standards
• Work with property management teams and other internal departments
• Participate in team meetings, training and professional development opportunities
• Identify process improvement and service quality possibilities
• Help build a good, collaborative and service culture in the workplace

Support Specialist

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service – Lot Attendant

• Proactively contact prospective and existing customers to generate sales opportunities
• Schedule appointments and follow up on leads
• Provide exceptional customer service
• Convert inquiries into sales opportunities and appointments
• Maintain accurate customer records and sales notes within the CRM system
• Build long-term customer relationships that encourage repeat business and referrals

Customer Support jobs in Utah

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Customer Tech Support, Copier

On-Site Customer Tech, Copier Support

On-Site Customer Tech Support

On-Site Customer Technician, Copier Support

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support

Customer Tech Copier Support

On-Site Customer Tech Support

Seasonal Customer Service Team Supervisor

Licensed Insurance Customer Care Representative, P&C Producer License Required

Operations Support Specialist

Customer Support Manager

Customer Service Coordinator – High Value Specialty Servicing

Customer Support Agent – Entry Level

Healthcare Banking Support Specialist

Bilingual Customer Service Representative

On-Site Customer Tech Support, Copier

Support Specialist

Customer Service – Lot Attendant

Outbound Sales Representative, Customer Service