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Outbound Sales Representative, Customer Service
Zerorez, Inc.Outbound Sales & Customer Service Representative for Zerorez Inc. Contacting customers to generate sales opportunities, schedule appointments, and provide exceptional service.
About the role
Key responsibilities & impact- Proactively contact prospective and existing customers to generate sales opportunities
- Schedule appointments and follow up on leads
- Provide exceptional customer service
- Convert inquiries into sales opportunities and appointments
- Maintain accurate customer records and sales notes within the CRM system
- Build long-term customer relationships that encourage repeat business and referrals
Requirements
What you’ll need- High school diploma or equivalent
- 1+ years of experience in sales, customer service, call center, or telemarketing
- Excellent verbal communication and active listening skills
- Strong objection-handling and negotiation abilities
- Ability to multitask and navigate multiple computer systems
- Proficiency with CRM software and Microsoft Office applications
- Previous outbound sales or call center experience preferred
- Experience with consultative selling techniques preferred
- Bilingual skills are a plus
Benefits
Comp & perks- Fast-paced call center or remote work environment
- Professional development initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesCustomer ServiceObjection HandlingNegotiationConsultative SellingMultitaskingCRM Software ProficiencyMicrosoft Office Proficiency
Soft Skills
Verbal CommunicationActive Listening
Certifications
High School Diploma or Equivalent