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Outbound Sales Representative, Customer Service
Zerorez, Inc.Outbound Sales & Customer Service Representative for Zerorez Inc. Contacting customers to generate sales opportunities, schedule appointments, and provide exceptional service.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service capabilities, with proficiency in CRM software and Microsoft Office applications. Skilled in building long-term customer relationships and utilizing consultative selling techniques to drive sales opportunities.
Highest-signal resume keywords
Sales ExperienceCustomer Service SkillsCRM Software ProficiencyNegotiation AbilitiesBilingual Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesCustomer ServiceObjection HandlingNegotiationConsultative SellingMultitaskingCRM Software ProficiencyMicrosoft Office Proficiency
Soft Skills
Verbal CommunicationActive Listening
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Outbound SalesCall CenterTelemarketing
About the role
Key responsibilities & impact- Proactively contact prospective and existing customers to generate sales opportunities
- Schedule appointments and follow up on leads
- Provide exceptional customer service
- Convert inquiries into sales opportunities and appointments
- Maintain accurate customer records and sales notes within the CRM system
- Build long-term customer relationships that encourage repeat business and referrals
Requirements
What you’ll need- High school diploma or equivalent
- 1+ years of experience in sales, customer service, call center, or telemarketing
- Excellent verbal communication and active listening skills
- Strong objection-handling and negotiation abilities
- Ability to multitask and navigate multiple computer systems
- Proficiency with CRM software and Microsoft Office applications
- Previous outbound sales or call center experience preferred
- Experience with consultative selling techniques preferred
- Bilingual skills are a plus
Benefits
Comp & perks- Fast-paced call center or remote work environment
- Professional development initiatives