Operations Support Specialist

SNHU Careers

Operations Support Specialist coordinating enrollment and advising functions at Southern New Hampshire University. Working collaboratively to ensure a seamless student experience across departments.

Posted 7/22/2026full-timeRemote • Alabama, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesJunior💰 $48,301 - $77,296 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while coordinating academic functions and improving processes. Capable of building relationships and collaborating across teams to enhance the student experience.

Highest-signal resume keywords

Process DevelopmentSalesforce.com ExperienceMicrosoft Office Suite ProficiencyOutstanding Communication SkillsCommitment to Diversity, Equity, and Inclusion

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementEnrollment CoordinationOnboarding CoordinationAdvising FunctionsCRM Systems Knowledge

Soft Skills

Highly OrganizedDetail OrientedTeam PlayerIndependent Task ManagementRelationship Building

Tools & Technologies

Salesforce.comMicrosoft ExcelMicrosoft PowerPointMicrosoft Word

Industry Keywords

Academic FunctionsStudent ExperienceCommunication PlansCollaborationDiversity, Equity, and Inclusion

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Coordinate and facilitate academic functions such as enrollment, onboarding, and advising functions
Serve as a point of contact for matters relating to these functions
Work collaboratively across the university to ensure a seamless student experience
Identify gaps in current processes and recommend/develop new ones
Serve as liaison between team and project managers
Develop comprehensive communication plans for various processes

Requirements

What you’ll need

One year of relevant experience
Bachelor’s degree
Highly organized and detail oriented
Team player and capable of handling multiple tasks independently
Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
Capable of building strong relationships internally and externally
Demonstrated commitment to diversity, equity, and inclusion
Process development and improvement experience
Experience using Salesforce.com or other CRM systems
Outstanding verbal and written communication skills

Benefits

Comp & perks

High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources