Counselor

• Delivering direct client counseling services to families, couples, and children (patients, their parents, and/or their siblings).
• Utilizing therapeutic approaches that draw from a variety of disciplines and are tailored to the needs of the client.
• Attending to relational ethics, while collaborating with others in the interdisciplinary team and the families we serve.
• Participating in family care meetings with other providers.
• Complying with clinic policies and all state, federal, and licensing board laws/requirements/regulations by fostering practices that adhere to the standards of care and ethical guidelines, including confidentiality and mandated reporting.
• Adhering to – and supporting other team members adherence to – organizational standards and policies.
• Maintaining documentation and communication in line with legal, ethical, and company standards.
• Team members must occasionally lift and/or move up to 25 pounds.
• Knowledge of HIPAA regulations to safeguard patient information.

Counselor, LMHC, LICSW, LMFT

• Places outbound retention calls to potential and lapsed members.
• Works from files and member lists from throughout the company.
• Conducts research on member contact information, generates physical and electronic mailings.
• Utilizes customer service training and communication skills to emphasize the value of membership.
• Receives incoming calls from prospective members; sells memberships and additional products.

Member Retention Counselor

• Participate in suicide and crisis intervention training
• De-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniques
• Connect individuals in crisis to appropriate resources
• Maintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisis

Student-Crisis Counselor

• Serve as a member advocate for company procedures and policies
• Address formalized complaints from members
• Determine reimbursements according to policies
• Maintain accurate logs of workflow and member complaints
• Keep abreast of new programs and policy changes

Member Relations Counselor

• Conduct phone interviews with prospective students
• Engage with students by phone, email, and other communication channels
• Present information about SNHU, program offerings, structure, accreditation, and cost
• Achieve the expected goals including Daily activity, Schedule Adherence, Call Outline Adherence
• Assist prospective students through the admission process
• Partner with departments outside of Admission

Admission Counselor

• Inbound and Outbound phone coverage
• Work with students and contacts according to SNHU's culture and brand behaviors to support the mission of the university
• Apply financial aid, billing and registrar policies to all student interactions
• Help students develop a financial strategy for their education and achieve their goal of graduation
• Provide excellent customer service to our online students over the phone (80%), by email (15%), and > 5% in person.
• Document student interactions in customer relationship manager
• Participate in daily outbound calling campaigns as assigned
• Partner with departments outside of Financial Aid including Admissions and Advising to ensure the delivery of a high level of service to every student
• Meet expectations for Monthly Metrics and call reviews

Finance Counselor I

• Responsible for overnight program activities in a community living arrangement
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life
• Ensure a safe, secure and clean residential environment
• Assist in implementing treatment programs
• Maintain records for persons served
• Provide training and support to persons served in completing ADLs
• Conduct fire and safety training for persons served
• Monitor physical and emotional needs, and report changes to supervisor
• Store, administer, document and dispose of medication for persons served
• Participate in all mandated training and staff meetings
• Provide physical intervention and/or first aid in the event of behavior or medical emergency
• Perform other related duties, as required

Overnight Residential Counselor

• Help PS who are new to the residence settle in, provide support to PS who have difficulty sleeping at night, encourage good sleep habits.
• Implement PS Treatment Plan interventions as directed by Clinical Program Director.
• Perform day-to-day assignments as directed by Clinical Program Director.
• Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Adhere to safety, maintenance, Human Rights and other operational policies and procedures.
• Comply with physical site licensing standards and regulations.
• Store, administer, document and dispose of PS medication consistent with Medication Administration Program (MAP) requirements, funding source regulations and company policy, if applicable. Teach PS medication management.
• Create opportunities for PS to participate in the smooth operation of the residence, including participating in meal preparation, physical site maintenance, etc.
• Encourage social interaction between residents and help create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected and valued. Serve as a resource for neighbors.
• Help PS prepare meals.
• Participate in trainings; attend supervision and staff meetings as requested.
• Assist with the orientation of new staff.
• Complete all required documentation.
• Contribute to program’s quality improvement goals and objectives.
• Help PS use crisis intervention techniques when necessary. Access on-call back up when needed.
• Complete incident documentation as needed.
• Perform physical site maintenance activities following maintenance schedule.
• Perform other related duties, as assigned.

Awake Overnight Residential Counselor, Mental Health Services

• Provide direct service in an intensive GLE residential setting.
• Help Persons Served (PS) in residence overcome barriers to, and prepare for, living independently.
• Implement PS Treatment Plan support interventions as assigned by Clinical Program Director.
• Administer PS medications following Medication Administration Program (MAP) policies and procedures.
• Provide crisis interventions to PS when needed.
• Ensure a safe, comfortable and clean environment.
• Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS.
• Comply with physical site licensing standards and regulations.
• Store, administer, document and dispose of PS medication consistent with MAP requirements.
• Teach PS medication management.
• Assist and/or accompany PS in attending regular medical and psychiatric appointments.

Residential Counselor – Mental Health Services

• Complete the application below
• Submit your resume
• If you pass the initial evaluation, a member of the HR team will contact you to schedule an interview and a pre-employment assessment online
• Gain an insight into NACA’s homebuying process
• Register to attend a homebuyer’s workshop which are held virtually and also face-to-face every two weeks

NACA Counselor

• Collects, reviews and interprets family/medical histories, medical records, test results, and other relevant/necessary information.
• Coordinates testing and communicates results to patient and referring healthcare provider.
• Develops genetic counseling plans, including risk assessment, referrals, education, life planning options, and treatment options.
• Provides counseling and education to patients and their families. Identifies and provides referrals for testing, treatment, support, and advocacy.
• Participates in multidisciplinary tumor boards as needed.
• Researches, maintains, and applies knowledge of trends and developments in genetic disease research, testing, and treatment.
• Helps with triaging and scheduling of genetic counseling referrals as needed.

Oncology Genetic Counselor – PRN

• Triage calls and prioritize clinicians and other resources
• Provide assistance with Detox Admissions
• Answer phones and provide initial phone assessment
• Maintain awareness of active and pending cases
• Assist clinicians with bed searches and insurance verifications
• Serve as liaison between the organization and other providers
• Collect and record data for reporting needs

Weekend Triage Mental Health Counselor, Emergency Services

• Assists in the admitting, discharging and transferring process ensuring that patient safety is addressed
• Provide supportive, respectful, non-judgmental care to adult clients and assist them in meeting goals identified in treatment plans
• Assists with Case Management duties, which include one on one client contact each shift, team meetings, collaboration with other service providers and follow up with referral sources
• Acts as liaison to all inpatient facilities, case managers, psychiatrists, therapists, clinicians, referred agencies, and families to maintain communications for staff and clients
• Participates in treatment team meetings, assists with development of care plans and report any issue for shift directly to the Nurse
• Records and reports all observed symptoms, reactions, treatments and changes in the patient’s safety status to the Nurse
• Demonstrates a positive demeanor that allows for respectful and courteous interaction with all external and internal customers
• Work as a team player delivering effective care to clients and promoting continuous harmonious working relationships

Mental Health Counselor – Per Diem

• Lead a team responsible for the full financial-counseling lifecycle of residents.
• Coach staff into expanded specialist roles.
• Build a shared work queue and daily target board.
• Own the team's KPIs and weekly report to the VP.
• Ensure all admissions agreements and Powers of Attorney are executed at admission.
• Own the ParentCare relationship and manage facility-paid ParentCare investments.
• Build and maintain a team performance dashboard and identify trends in AR aging.

Financial Counseling Supervisor

• Provides direct service in a GLE/SIE residential setting.
• Helps Persons Served (PS) in residence overcome barriers to, and prepare for, living independently.
• Implements PS Treatment Plan support interventions as coached and supported by Team LPHA Clinician.
• Assumes administrative officer roles in the program to support the Program Director in performance of their duties and responsibilities.
• Liaisons with families as needed.
• Supports PS in obtaining and understanding medical and psychiatric care as needed.
• Administers PS medications following Medication Administration Program (MAP) policies and procedures.
• Provides crisis interventions to PS when needed.
• Provides physical site maintenance.
• Ensures a safe, comfortable and clean environment.

Lead Residential Counselor, Mental Health Services

• Provide support to and engage Safe Haven residents
• Create and maintain a culture of safety and welcome for residents
• Develop and enhance trusting relationships with residents
• Encourage collaboration, mutual support, and respect
• Help residents assess their needs and develop Individualized Action Plans
• Administer and document medication for clients
• Maintain required records for residents
• Participate in all mandated training and staff meetings

Awake Overnight Residential Counselor – Mental Health Services

• Provide support and engage residents in a Safe Haven environment
• Develop trusting relationships and encourage collaboration among residents
• Assess residents' needs and develop Individualized Action Plans
• Provide skills training, support, and transportation for residents
• Maintain records and report on resident status to the Program Director
• Ensure a safe and clean residence by assisting with housekeeping duties
• Participate in training and staff meetings, maintaining adherence to regulations

Residential Counselor, Mental Health Services

Sales

• Implement marketing techniques and plans to secure 100% occupancy at each property
• Develop property marketing plans with leadership; lead the training of professional and student staff of marketing/leasing projects and lead the execution of marketing plans at the property level
• Partner with Regional Managers to propose any necessary rate adjustments with supported documentation
• Traffic demographics and response to market trends
• Monitor and react to weekly occupancy and leasing reports and statistics
• Participate in and conduct market competition surveys
• Compile and submit all required reports within the requested time frames
• Conduct or oversee the completion of follow-up techniques
• Help present programs and set up displays at University functions.
• Respond to leasing information requests from departments on campus and designated properties
• Seek out and develop relationships with campus departments and other partners and co-vending opportunities

National Sales Specialist

• Provide individual and group support to persons served in a residential program.
• Teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist individuals in becoming fully integrated into their communities.
• Teach skills to enhance independence and self-advocacy, and support choices that contribute to living a good and meaningful life.

Residential Counselor – Developmental Disabilities

• Responsible for overnight program activities in a community living arrangement.
• Provide individual and group support to persons served; teach skills to enhance independence and quality of life.
• Ensure a safe, secure and clean residential environment.
• Assist in implementing treatment programs, including ISP/ PSTPs and clinical programs.
• Maintain records for persons served. Collect behavior and academic data and maintain progress notes.
• Document all information related to incidents, programs and routine activities in a communication log.
• Provide training and support to persons served in completing ADLs, including showering, personal hygiene, dressing and household chores.
• Conduct fire and safety training for persons served and document in training log.
• Monitor physical and emotional needs, and report changes to supervisor.
• Store, administer, document and dispose of medication for persons served consistent with MAP requirements, funding source regulations and Company policy.
• Participate in all mandated training and staff meetings as directed by the Site Manager.
• Provide physical intervention and/or first aid in the event of behavior or medical emergency.
• Must remain awake, alert and dressed throughout the entire shift.

Counselor jobs in Massachusetts

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Counselor, LMHC, LICSW, LMFT

Member Retention Counselor

Student-Crisis Counselor

Member Relations Counselor

Admission Counselor

Finance Counselor I

Overnight Residential Counselor

Awake Overnight Residential Counselor, Mental Health Services

Residential Counselor – Mental Health Services

NACA Counselor

Oncology Genetic Counselor – PRN

Weekend Triage Mental Health Counselor, Emergency Services

Mental Health Counselor – Per Diem

Financial Counseling Supervisor

Lead Residential Counselor, Mental Health Services

Awake Overnight Residential Counselor – Mental Health Services

Residential Counselor, Mental Health Services

National Sales Specialist

Residential Counselor – Developmental Disabilities

Overnight Residential Counselor