Consultant

• Analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives
• Supporting the execution of change initiatives which may result in cost efficiencies, quality, productivity, and risk mitigation
• Working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline
• Implementing low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
• Establishing a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
• Leveraging analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
• Supporting the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts
• Leading working teams through strategic planning by utilizing a simplification mindset to accurately depict the current Single Process Inventory (SPI) inventory in the Process Owner Portal (POP) and assess gaps against the Process Management Policy, Standard and associated Standards
• Interacting with all levels of the EC organization from Process Executives, Process and Control Owners, Credit BSEs, and ECATS partners
• Integrating business best practices and leveraging technology to develop and deploy automated/revised solutions.
• Building action plans to identify pain points/variation and provides recommendations to drive continuous improvement
• Accountability for engaging the appropriate partners and SMEs to remediate Challenges raised against the Commercial Credit SPI portfolio and to deliver against expected Operational Excellence outcomes and timelines

Process Design Consultant I – Enterprise Credit

• Responsible for managing the evaluation, planning, and implementation of initiatives and projects within Advocate Health’s Centers for Medicare & Medicaid Services (CMS) and the Centers for Medicare and Medicaid Innovations (CMMI) Government Programs
• Provides management support to identify and implement utilization improvement and tactical financial targets
• Motivates and directs internal work teams, sets goals, objectives and priorities for outlined strategic initiatives by leading design sessions
• Plans, organizes, controls, and evaluates projects from concept phase to implementation
• Serves as primary interface with key stakeholders on tasks, deliverables and issues regarding the Government Programs initiatives
• Prepares key performance measures and develops baseline measures to track and monitor pre- and post- improvement initiatives

Senior Performance Excellence Consultant

• The Claim Consultant is responsible for managing First Party Commercial Property and Inland Marine claims ranging from moderate to highly complex exposures, including claims with six-figure loss potential.
• This role requires expertise in investigating, evaluating, negotiating, and resolving claims, while coordinating independent adjusters, field resources, and subject matter experts as needed.
• The Claim Consultant will interpret and apply policy coverage, including Primary, Excess, and Quota Share coverages, and draft clear, comprehensive coverage correspondence.
• Develop and execute claim strategies for investigation, evaluation, disposition, and settlement in accordance with company policies, regulatory requirements, and ethical standards.
• Assess claim exposure, establish reserves, prioritize activities, manage timelines, and drive timely resolution of assigned claims.
• Communicate claim status, significant developments, and claim disposition to business partners and management as required.

Claims Consultant – Global Specialty Property

• Analyze broker data, feedback, behavior trends to identify and proactively address at-risk accounts.
• Gather input from Sales staff and leadership to validate findings and ensure alignment.
• Develop and implement targeted retention strategies and campaigns based on customer feedback and churn analysis.
• Meeting retention goals based on ongoing analysis and market conditions.
• Collaborate with sales, marketing, and product teams to enhance the broker’s experience and deliver actionable insights.
• Execute ongoing communication and engagement strategy with brokers and clients to ensure full value realization of products and services.
• Attend and support open enrollment meetings as needed to strengthen relationships and assist with retention efforts.
• Partner with Sales Executives to address agency-specific retention challenges and opportunities.
• Create, implement, and manage a proactive renewal process for groups with 20+ enrolled employees.
• Verify and maintain data accuracy of sold, lost, and retained business in internal systems (e.g., Salesforce, GAIT).
• Create, maintain, and distribute Renewal, Retention, and Stewardship reports for brokers, carriers, and leadership.
• Ability to analyze and present data insights to leadership.
• Develop and review monthly broker stewardship reports with Sales Executives prior to client delivery.
• Prepare monthly carrier stewardship reports in collaboration with the Sales Vice President.
• Maintain internal block-of-business reporting in partnership with the Sales Vice President and Regional Vice President.
• Present regular updates on retention rates, churn, and customer feedback trends.

Renewal Consultant

• Retention Strategy & Analysis
• Analyze broker data, feedback, behavior trends to identify and proactively address at-risk accounts.
• Gather input from Sales staff and leadership to validate findings and ensure alignment.
• Develop and implement targeted retention strategies and campaigns based on customer feedback and churn analysis.
• Meeting retention goals based on ongoing analysis and market conditions.
• Collaborate with sales, marketing, and product teams to enhance the broker's experience and deliver actionable insights.
• Client & Broker Engagement
• Execute ongoing communication and engagement strategy with brokers and clients to ensure full value realization of products and services.
• Attend and support open enrollment meetings as needed to strengthen relationships and assist with retention efforts.
• Renewal Management
• Create, implement, and manage a proactive renewal process for groups with 20+ enrolled employees.
• Reporting & Insights
• Create, maintain, and distribute Renewal, Retention, and Stewardship reports for brokers, carriers, and leadership.

• Ensures that claims are analyzed for coverage, are adjusted, and paid properly within company guidelines
• Develop and maintain strong relationships with brokers and clients
• Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, reinsurers, external vendors, etc.) to ensure the highest level of customer service
• Investigate high exposure claims that involve complex issues and/or litigation – requires qualified legal analysis
• Evaluate and address coverage issues and determine appropriate reserving levels
• Maintain an active Diary
• Drive effective subrogation/salvage processes
• Ensure all claims handled within authority limits and in line with our procedures and guidelines
• Selects vendors, lawyers, independent surveyors, and monitor expenses paid too these vendors to ensure service quality
• Reviews and analyzes claim reports to identify and address trends
• Develops and implements strategies to correct adverse trends

Senior Claim Representative/Claim Consultant

• Lead onboarding engagements for RIAs and Broker Dealers using Advyzon's implementation methodology
• Serve as the primary consulting contact throughout the onboarding process
• Conduct discovery sessions to understand client business processes
• Configure platform settings and assist clients with system setup
• Deliver virtual product demonstrations and training sessions
• Monitor onboarding progress and proactively identify risks
• Document client requirements and implementation milestones
• Advise clients on Advyzon best practices
• Troubleshoot onboarding questions and coordinate with internal teams
• Collaborate with Sales and other teams to facilitate smooth transitions

Technical Consultant

• Analyzes and reports on highly complex customer needs.
• Facilitates cross-functional teams and/or leads projects with regional or company-wide scope.
• Conducts complex analysis with advanced knowledge of statistics, predictive modeling, and data mining.
• Establishes and defines processes and standards for data quality.
• Works with cross organizational partners to understand internal customer needs.
• Maintains optimal operation of departmental applications.
• Keeps current on industry and regulatory/compliance issues.
• Develops strong relationships with technology partners.

Senior Business Performance Analysis Consultant

• Partner with home office, branch, or regional leadership at large RIAs, broker-dealers, banks, and insurance organizations
• Implement practice management offering based on selected strategy and engagement
• Execute on strategic goals that align with corporate initiatives, including the creation of firm-wide programs and best practice content collaboration
• Travel to firm headquarters, industry conferences, and partner events to lead live practice management sessions and represent Zocks as a subject-matter expert
• Serve as the practice management consultant to align Zocks with firm-level initiatives (e.g., organic growth, retention) across home office, branch, or regional leadership structures
• Design multi-phase rollout strategies for large organizations. Identify which advisor or producer segments to target first, and define what "success" looks like at the organizational level
• Act as the voice of the enterprise client to our Product team, surfacing critical feature needs
• Collaborate with enterprise leadership to design scalable programs for their advisors or producers, including best practice content and webinars
• Own the creation of high-level thought leadership and practice management assets, including "Best Practice" playbooks
• Define learning paths and maturity models for different user personas
• Deliver in-person and virtual sessions tailored to each firm's advisors and producers
• Represent Zocks at industry conferences and firm-hosted events, delivering presentations on practice management and AI adoption
• Travel periodically to meet with clients and attend industry conferences (approximately 2x/month, with heavier travel during spring and fall conference seasons)

Senior Consultant, Practice Management

• Lead the development and implementation of strategies that promote end-user adoption of Workday.
• Support change-related activities including, but not limited to, change impact analysis, strategy development, readiness assessment, and adoption measurement
• Lead hands-on development of communications and training materials that support a successful transition to Workday for key end-users
• Contribute to the ongoing development and refinement of Workday's Change Management methodology to support new SKUs and other innovation-focused initiatives
• Confidently and consistently provide excellent customer service
• Share their broad experience with industry practices
• Adapt and succeed independently in challenging situations
• Support multiple customers concurrently on short duration projects
• Enjoy the reward of helping customers to stabilize and optimize their Workday applications and to learn about new features.
• Partner with an Engagement Manager to deliver Change Management services (Tenant Review with Advisory Consulting Services)

Senior Change Management Consultant – Workday Success Plans

• Support the delivery and execution of Global Human Resources (GHR) products and programs
• Key responsibilities include operational process execution, quality assurance, and ensuring proper controls are in place
• Understanding the programs/products, operational requirements, end-to-end processes, and oversight necessary to deliver HR programs
• Serve as primary point of contact for core HR processes and partner with stakeholders to deliver people, process or technology change
• Perform activities associated with processes and provide stakeholders with metrics
• Manage Core HR process(es), includes managing Process Owner Portal (POP) entries
• Maintain standard operating procedures, playbooks and training documentation
• Execute data controls and audits to ensure data accuracy
• Produce and maintain reports needed to support processes, audits and data requests for stakeholders
• Collaborate closely with stakeholders and cross-functional teams to ensure processes are accurately defined
• Provide visibility into status, trends, risks/mitigation and key milestones to stakeholders
• Partner with technology team to facilitate technology changes based on Agile methodology
• Support the evaluation of existing processes, technologies, and routines to drive process improvements
• Support initiatives and routines by identifying solutions that meet business needs and priorities

Service Delivery Consultant – GHR

• Preparing all aspects of detailed cost estimates with minimal supervision for projects
• Accurately projecting the cost of upcoming projects
• Responsible for conceptual, definitive, man-hour, and equipment factored total installed cost estimates
• Preparing economic cost studies, cash flows, and contingency analyses
• Performing detailed cost estimates utilizing the Cost Breakdown Structure
• Summarizing the total cost of each item from experience
• Preparing detailed breakdown of components and elements of estimates for systems and subsystems
• Performing conceptual estimating
• Collaborating with the project supervisor to ensure project estimate meets all financial and regulatory guidelines
• Operating and providing oversight and guidance on the use of selected estimating software
• Supporting price negotiations
• Obtaining cost information for materials and services
• Participating in client presentations as required
• Performing detailed cost estimates for professional services
• Developing duration estimates of specific construction activities
• Preparing independent cost estimates for submitted change order proposals
• Collaborating with the scheduling team to develop productivity-based cost estimates

Estimator III – Consultant

• Provide payment processing solutions to small business clients in a phone-based environment
• Consult with small business clients to understand their priorities and provide solutions
• Leverage consultative sales processes for merchant payment solutions
• Drive toward sales and revenue goals while balancing operational excellence
• Collaborate with internal partners and clients to determine payment processing needs
• Identify opportunities proactively and develop a pipeline for sales opportunities
• Adapt to an ever-changing payment processing environment

Merchant Consultant

• Support the communications team in ensuring optimal understanding of benefits programs.
• Provide updates on any changes in benefits or programs that will impact employee experience and communications materials.
• Provide strategic counsel and develop a long-lasting “trusted advisor” relationship with account management team and client stakeholders.
• Proactively meet with the client not only on projects, but also to stay connected to the business needs and ensure an excellent working relationship.
• Assist in the creation of creative brief and content outlines for communications projects.
• In partnership with copy team, own and be accountable for the accuracy, consistency, and compliance of all benefits-related communications across deliverables.
• Partner with copywriters and designers to provide benefits education and review communications materials during and after creative development for quality, consistency, accuracy and clarity.
• Own key internal knowledge base (benefit plan descriptions, content libraries, etc.) and work with copy team to ensure consistency and accuracy across all materials.
• Engage with third-party benefits vendors and administrators to interpret plan changes and help translate them into clear, actionable communications strategies.
• Help synthesize data analytics and reporting to inform opportunities to improve employee experience and understanding of benefits.
• Make recommendations to the communications and account teams.
• Assist in the organization of an annual strategy meeting with the client.

Benefits Consultant

• Collaborate closely with business partners, operations teams, and technical delivery resources to identify automation opportunities
• Gather and refine define requirements
• Design scalable automation solutions
• Support implementation activities
• Identify and define AI and automation solutions aligned to business requirements
• Create design recommendations and define overall solution structures
• Support platform unification through consistent, reusable design patterns
• Participate in and facilitate solution workshops to gather requirements and align stakeholders
• Identify impacted data sources, systems, integrations, and dependencies
• Identify infrastructure needs and constraints
• Inform functional and technical requirements, sequencing, and delivery timelines
• Assess emerging technologies for suitability and business value
• Support solution cost and complexity estimation
• Act as a liaison between business stakeholders and technical delivery teams
• Contribute as a Power Platform automation maker when needed to support design validation or targeted build activities

Senior Automation Enablement Consultant

• Coach franchise owners to improve revenue, profitability, and overall business performance.
• Analyze KPIs, financial statements, sales metrics, and operational reports to identify growth opportunities.
• Conduct regular business reviews and develop action plans that drive measurable results.
• Travel to franchise locations to provide in-field coaching and operational support.
• Lead virtual coaching meetings and follow-up accountability sessions.
• Assist with onboarding and launching new franchise locations.
• Deliver training on Honest Abe systems, processes, and best practices.
• Partner with marketing, sales, finance, and operations teams to help franchisees succeed.
• Identify operational challenges before they become business problems.
• Build trusted relationships while maintaining accountability to company standards.

Franchise Business Consultant

• Engage with newly signed enterprise customers as a Proofpoint product expert to implement solutions, typically via remote web conferencing tools
• Perform implementation activities including installation, configuration, troubleshooting, customization, testing, and documentation
• Deliver training to customers and partners
• Provide technical expertise and real-world experience in creating solutions, designs, proof of concepts, and implementations
• Drive high levels of customer satisfaction
• Act as a strong customer advocate with Marketing and Engineering teams to improve products and ensure successful deployments
• Coordinate with internal teams and customers to ensure timely resolution of technical issues and project completion
• Define and document best practices, processes, templates, and architectures for use across the organization

Professional Services Consultant

• Execute internal audits from planning through reporting across operational, financial, and compliance areas.
• Develop and perform process walkthroughs, evaluate control design and effectiveness, and communicate results to management.
• Assess key risks, plan audits, and evaluate internal controls' design and effectiveness.
• Communicate audit results effectively and provide meaningful recommendations.
• Work closely with management and other departments to ensure timely completion of audits.

Senior Internal Audit Consultant

• Manage 3-6 clients at a time engagements as the primary point of contact overseeing all aspects of service delivery, including but not limited to client retention, client growth, and project profitability
• Serve as a technical subject matter expert and provide training to other members of the team
• Build and manage a strategic plan to address client needs and generate new business opportunities
• Own enterprise level client assignments and engage senior client leadership to increase engagement
• Proactively manage daily support requests, incident response, and strategic long-term planning for assigned clients
• Coordinate and respond to client requests and other communications to meet contracted SLAs
• Plan and schedule personnel resources on a weekly basis to deliver on requests and objectives for client assignments
• Collaborate with technical consultants and client resources to maintain and ensure reliability of application instances
• Administer the Atlassian products and assist clients with implementation to support their business processes
• Provide scheduled on-call support during off hours and respond to service outage incidents to meet contracted SLAs
• Manage day-to-day client communications, including creation of weekly status report and facilitation of weekly status call
• Participate in process improvement efforts across the team and organization to identify, develop, and deliver services and solutions leading to improved client satisfaction
• Acquire Atlassian certification by passing two Atlassian Certified Professional exams and maintain them by achieving additional Atlassian Pro Skills badges
• Provide support to the Sales team for proposals, renewals, and quarterly client business reviews with clients
• Contribute informative and engaging original marketing content related to the Atlassian ecosystem in the form of quarterly blog posts, white papers, and other materials as requested.

Lead Consultant

• Consult with customers to identify goals and solutions and develop implementation strategies.
• Engage with customers on their strategic direction for sustainability, including understanding their ambitions and context and advising on targets and potential improvement levers.
• Perform full organization sustainability assessments.
• Analyze assessment results and consult with customer to identify, design, and guide implementation of environmental sustainability initiatives and cost saving opportunities and proposals.
• Prepare final reports, including environmental, social, and economic analysis, and present conclusions to the customer in a timely manner.
• Assess procurement and waste management activities and draft comprehensive materials management plans focused on waste reduction and diversion.
• Facilitate materiality assessments for sports venue customers and use results to guide strategic planning.
• Integrate environmental justice priorities into program development.
• Research and advise on the selection and implementation of greenhouse gas emissions and environmental impact reduction strategies.
• Design project schedules, maintain multiple projects at the same time, meet deadlines and delivery quality deliverables.
• Analyze data sets, baseline data, and assessment findings to identify improvement opportunities.
• Prepare final reports and presentations and deliver conclusions to the customer in a manner that fits their needs and in a timely fashion.
• Ensure compliance with customer and government regulations when performing assessments, implementing programs, and managing other on-site functions.
• Promote culture of safety by ensuring site personnel are properly trained to perform assigned duties and comply with safety, environmental, federal, state, and local regulations.
• Propose customer solutions that are compliant with appropriate local, state and federal regulations.
• Maintain communications and a close working relationship with key WM Market Area personnel.
• Self-educate on current sustainability topics, issues, and trends.
• Responsible for organizing and interpreting data.

Consultant jobs in Arizona

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Process Design Consultant I – Enterprise Credit

Senior Performance Excellence Consultant

Claims Consultant – Global Specialty Property

Renewal Consultant

Renewal Consultant

Senior Claim Representative/Claim Consultant

Technical Consultant

Senior Business Performance Analysis Consultant

Senior Consultant, Practice Management

Senior Change Management Consultant – Workday Success Plans

Service Delivery Consultant – GHR

Estimator III – Consultant

Merchant Consultant

Benefits Consultant

Senior Automation Enablement Consultant

Franchise Business Consultant

Professional Services Consultant

Senior Internal Audit Consultant

Lead Consultant

Sustainability Consultant, Sports – GHG