Client Coordinator

• Own cross-functional coordination among Client Success, Client Coordination, and Veterinary Externship Operations for enterprise partner externship needs, priorities, questions, and escalations
• Build and maintain relationships with internal stakeholders and enterprise partners
• Serve as the dedicated externship subject matter expert and professional point of contact
• Participate in Veterinary Externship Team meetings and maintain current knowledge of operations, program requirements, placement processes, policies, trends, and AVMA updates
• Synthesize complex program, operational, policy, and regulatory information into clear guidance, updates, resources, and talking points
• Lead and participate in client meetings, town halls, onboarding sessions, informational meetings, and training events
• Manage client concerns and escalations, coordinate stakeholders, and ensure timely resolution and follow-through
• Partner with Client Success Managers and Client Coordinators to prepare for client conversations and address account-specific needs
• Represent the client voice within Veterinary Externship Operations and collaborate on process improvements
• Use CORE daily to manage student participation, placement status, site applications, progression, completion, and externship activity
• Translate CORE data into internal and client-facing reports, status updates, and actionable insights
• Use email and Microsoft Teams for communication, meetings, collaboration, documentation, and follow-up
• Develop, maintain, and distribute reports, FAQs, how-to guides, training materials, process documentation, toolkits, talking points, and best-practice recommendations
• Identify recurring questions, escalations, operational barriers, and process gaps and develop scalable solutions
• Support prospective client conversations and explain externship requirements and processes
• Support sponsored students through externship placement and completion, including reviewing and monitoring student and site applications
• Monitor KPIs, CORE data, client feedback, and externship trends to identify risks and opportunities
• Escalate significant risks and unresolved or recurring issues to appropriate leaders
• Participate in process improvement initiatives, system enhancements, and cross-functional projects
• Attend industry conferences, trade shows, and partner events as needed, typically one to two times per year

Client Externship Coordinator guiding veterinary learners through partner placement operations at Penn Foster

Client Externship Coordinator

Client Externship Coordinator guiding veterinary learners through enterprise-partner placements at Penn Foster. Coordinating client relationships, student progression, reporting, and operational solutions.

• Own cross-functional coordination among Client Success, Client Coordination, and Veterinary Externship Operations for enterprise partner externship needs, priorities, questions, and escalations
• Build and maintain trusted relationships with internal stakeholders and enterprise partners
• Serve as the dedicated externship subject matter expert and professional point of contact
• Participate in Veterinary Externship Team meetings and stay current on operations, program requirements, placement processes, policies, trends, and AVMA updates
• Synthesize complex program, operational, policy, and regulatory information into clear guidance, updates, reports, and resources
• Lead and participate in client meetings, town halls, onboarding sessions, informational meetings, and training events
• Manage client concerns and escalations, coordinating timely resolution and follow-through
• Represent the client voice within Veterinary Externship Operations and collaborate on process improvements
• Use CORE daily to manage student participation, placement status, site applications, progression, completion, and other externship activity
• Translate CORE data into internal and client-facing reports, status updates, and actionable insights
• Use email and Microsoft Teams for partner communication, meetings, collaboration, documentation, and follow-up
• Develop and distribute reports, FAQs, how-to guides, training materials, process documentation, toolkits, talking points, and best-practice recommendations
• Identify recurring questions, operational barriers, and process gaps and develop scalable solutions
• Support prospective client conversations and sponsored students throughout placement and completion
• Monitor KPIs, CORE data, client feedback, and externship trends to identify risks and opportunities
• Escalate significant risks and unresolved concerns with context, documentation, and recommended next steps
• Participate in process improvement initiatives, system enhancements, and cross-functional projects
• Attend industry conferences, trade shows, and partner events as needed, typically one to two times per year

Coordinating veterinary externships for Penn Foster’s online education partners

Client Externship Coordinator managing veterinary externship operations for Penn Foster’s enterprise education partners. Advising clients, supporting sponsored students, and coordinating placement solutions through CORE.

• Handling incoming phone calls for the servicing of complex medical equipment and life-saving Imaging medical devices
• Partnering with clinical professionals on the telephone to input data for the servicing of medical equipment
• Securing critical information through thoughtful and positive interactions
• Documenting equipment issues, determining severity and then dispatching the service request to the responsible technician
• Demonstrating active listening skills and asking probing questions, as necessary, to relay the best possible information to the repair technician
• Notifying the appropriate field technician and escalating emergency situations utilizing call flow processes
• Adapting to process changes by staying current with new customer needs and CEC training materials
• Demonstrating ownership and initiative by performing all necessary follow-up activities

Client Experience Coordinator providing support for medical equipment services at TRIMEDX

Client Experience Coordinator

Client Experience Coordinator managing customer service interactions for medical equipment at TRIMEDX. Responsible for coordinating repairs and documentation in a hybrid work setting.

• Conduct outbound calls, emails, and messages to engage potential clients
• Respond quickly to inbound inquiries and provide clear, helpful information
• Identify client needs through meaningful conversation and active listening
• Present Nuvant’s service options and recommend appropriate next actions
• Schedule follow-up appointments or connect clients with specialized team members
• Maintain detailed and accurate records of client interactions in our CRM system

Virtual Client Coordinator helping clients with financial solutions

Virtual Client Coordinator helping clients explore financial solutions at Nuvant. Acting as the first point of contact and coordinating next steps in their journey.

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

Remote Client & Booking Coordinator providing coordination and client service support

Client & Booking Coordinator

Remote Client & Booking Coordinator providing support for booking and client inquiries at Destination Knot. Focused on scheduling, reservations, and maintaining high standards of client experience.

Client & Booking Coordinator providing support to clients at Destination Knot

Client & Booking Coordinator providing scheduling and reservation assistance at Destination Knot. Focusing on client support, organization, and communication in a remote environment.

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information
• Utilize appropriate systems and databases to enter client or claimant information and or retrieve information
• Maintain daily contact with the QA department regarding workflow and pending report status
• Contact providers for assignment and update database
• File and archive open and closed cases
• Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system
• Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion
• Direct calls to other departments as needed
• Perform various clerical duties such as typing, filing, emailing, and proofreading
• Assist in resolution of customer complaints and quality assurance issue
• Notify management of any report issues or concerns
• Ensure all practices are carried out in accordance with state and federal safety and legal regulations
• Perform other duties as assigned

Client Coordinator managing client inquiries and ensuring documentation across departments

Client Coordinator managing client inquiries and supporting case workflows. Ensuring high-quality documentation across multiple departments for a healthcare services provider.

• Serve as a warm, professional, and responsive first point of contact for prospective clients and families.
• Respond promptly to all new client inquiries via phone, email, and digital platforms.
• Build rapport with prospective clients to understand their needs, preferences, availability, and goals for care.
• Clearly communicate The Connective's services, approach to care, clinician specialties, fees, locations, and policies.
• Thoughtfully match prospective clients with clinicians and services based on clinical needs, preferences, and availability.
• Schedule consultations and intake appointments with appropriate clinicians, communicate next steps, and coordinate all required intake paperwork.
• Maintain a 40–55% inquiry-to-appointment conversion rate while delivering an exceptional client experience.
• Track and maintain accurate records of inquiries, consultations, referrals, follow-ups, conversion rates, response times, and referral sources.
• Coordinate internal and external referrals when The Connective is unable to meet a prospective client's needs.
• Support client transitions related to clinician onboarding, schedule changes, and offboarding.
• Identify opportunities to improve scheduling workflows, the client journey, and overall client experience, and provide recommendations to leadership.
• Manage client payments and assist with insurance questions and superbill support.
• Perform general administrative and office support, including scanning, filing, mail management, and maintaining organized office systems.
• Maintain the highest standards of professionalism, discretion, confidentiality, and HIPAA compliance.
• Provide additional client experience, administrative, and operational support as needed.
• Assist with special projects based on interest, experience, and business needs, such as social media, blog content, marketing initiatives, community events, or other practice development activities.

Client Coordinator managing inquiries and client engagement for mental health practice

Client Coordinator – Integrative Mental Health Practice

Client Coordinator managing client inquiries and engagement for an integrative mental health practice. Building rapport with clients and providing administrative support for a collaborative team.

• Contacting clients for missing information required to complete their tax/accounting work.
• Obtaining and organizing incoming client information, assessing for completeness and utilizing appropriate software systems to accurately maintain information.
• Coordinating deliverables to client.
• Working with client investment advisors to ensure required information is obtained for client work.
• Assisting in the coordination of outsourced tax returns.
• Maintaining client contact information and instructions.
• Scheduling and email correspondence on behalf of professionals.
• Coordinating incoming prospects through a sales pipeline.
• Assisting with facilitate new client onboarding.
• Maintaining a high-quality client journey.
• Coordinating intradepartmental communication.
• Coordinating meetings internally and externally.
• Billing clients.

Client Excellence Coordinator assisting with client service and organizational tasks

Client Excellence Coordinator

Client Excellence Coordinator ensuring high-level customer service and organization for clients. Handling client onboarding, communication, and operational support tasks.

• Collaborate with Litigation CDE team and broad CDE team
• Maintain website content and Client Development materials
• Support promotional marketing materials
• Manage data for the Firm’s CRM system
• Assist with Firm-sponsored events and presentations

Client Development Coordinator supporting Litigation team at international law firm

Coordinator, Client Development – Litigation

Client Development Coordinator supporting the Litigation team at Simpson Thacher & Bartlett LLP. Collaborating on practice initiatives and managing client materials in a leading law firm.

• Support planning, tracking and execution of West Coast events
• Coordinate client pitches, proposals, presentations and RFP responses
• Conduct market, industry and client research
• Maintain website content and update lawyer biographies

CDE Coordinator managing client development initiatives in West Coast

Client Development Coordinator

CDE Coordinator supporting client development and marketing efforts across Southern California and Bay Area. Responsible for planning and executing events and client engagement programs.

• Attend client meetings regarding production processes, capacity, timelines, etc. as needed.
• Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring of project progress, and generation of the client/project invoice.
• Translates client requests and requirements into detailed and technical instructions for production teams.
• Partners with the client, Client Growth, and project teams to resolve identified project issues and ensures high quality standards in all client deliverables.
• Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
• Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.
• Partners with Client Integration and Client Growth to ensure a smooth transition for new clients; attends pre-integration and planning meetings as needed.
• Participates in, and sometimes leads, cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
• Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilizes systems and databases to enter client information and or retrieve information as needed and verifies all client information is current in the database.
• Assists in resolution of customer complaints and quality assurance issues as needed. Additional duties as assigned.

Lead Client Coordinator handling client projects for SGX, part of the Propelis Group

Lead Client Coordinator

Lead Client Coordinator coordinating projects for SGX, part of the Propelis Group. Serving as the main contact for clients and ensuring high-quality services and solutions.

• Serve as the primary point of contact for clients
• Maintain consistent contact to maximize client service and satisfaction
• Manage and escalate any client impacts to field and internal loan servicing teams
• Analyze loan level indicators for overall awareness and issue prevention
• Process and resolve client and field requests according to compliance
• Ensure resolution of significant issues through coordination and collaboration with cross-functional teams

Client Experience Coordinator ensuring client satisfaction and service delivery

Client Experience Coordinator responsible for maximizing client satisfaction and service delivery. Duties include client servicing, data analysis, and issue resolution with internal teams.

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention
• Understands terrain concepts and partners with clients to understand their needs
• Works with design teams to create cohesive environments through compelling container installations and wedding design projects
• Takes initiative and works productively solo or within a team to achieve design goals
• Builds and maintains productive partnerships with members of the store team
• Communicates daily with the Design Manager on client consultations, design details, and project updates
• Collaborates with key partners to submit invoices in a timely manner, keep records, and facilitate payment processing

Client Experience Coordinator overseeing design services operations at Terrain

Client Experience Coordinator managing administrative tasks for Design Services at Terrain. Enhancing customer experience through effective communication and design project management.

• Collaborates with management and Team Lead to drive process enhancements and contributes to the execution of departmental and company strategies
• Acts as a point of contact for IRB customers and provide exceptional customer service to enhance the client experience
• Demonstrates comprehensive understanding across various IRB processes and submission requirements
• Proactively supports the clients, both internal and external, by assisting in a variety of tasks
• Upholds high standards of accuracy and attention to detail, collaborating with internal teams to ensure client satisfaction
• Ensures timely responses to customer inquiries
• Document and track client experience data in system for continuous improvement
• Escalates client concerns promptly to relevant Team Lead and/or Manager
• Collaborate with internal teams to promptly resolve client issues and concerns, proactively addressing potential issues
• Provide client feedback through appropriate channels
• Participate in process improvement discussions
• Act as the primary contact for Advarra teams and CIRBI support, effectively communicating client needs and feedback
• Conduct CIRBI demonstrations to clients
• Subject matter expert for IRB processes and requirements
• Participate in assigned projects
• Completes tasks, as assigned

IRB Coordinator providing client experience management for clinical research at Advarra

Coordinator II, Client Experience

IRB Coordinator managing client experience and support for clinical research at Advarra. Driving process improvements, ensuring client satisfaction, and collaborating with internal teams.

• Collaborates with management and Team Lead to drive process enhancements and contributes to the execution of departmental and company strategies
• Acts as a point of contact for IRB customers and provide exceptional customer service to enhance the client experience
• Demonstrates comprehensive understanding across various IRB processes and submission requirements
• Proactively supports the clients, both internal and external, by assisting in a variety of tasks
• Ensures timely responses to customer inquiries

IRB resource assisting with client onboarding and service delivery processes

IRB resource assisting clients with onboarding and ensuring satisfaction at Advarra. Innovating processes for improved service delivery in clinical research.

• Assist the Client Development and Partnership teams with drafting, reviewing, and tracking proposals and contracts.
• Coordinate and schedule demos, webinars, and on-site client presentations.
• Order and manage swag, marketing materials, and give-aways for client meetings and events.
• Follow up with brokers, prospective clients, and partners regarding proposals and next steps.
• Provide timely updates and reminders to ensure the BD team stays on track with deliverables.
• Liaise with the Client Success team to support smooth client onboarding and implementation after a deal is secured.
• Maintain accurate records in the CRM system, ensuring all proposals, follow-ups, and client interactions are documented.
• Assist with administrative and organizational tasks as needed to support overall Client Development and Partnership operations.
• Assist with any other duties as assigned by Leadership .

Client Development Coordinator supporting proposals and partnerships at FEDlogic

Client Development Coordinator at FEDlogic managing proposals and contracts in a remote environment. Supporting business development efforts with organizational and communication skills.

• Monitor the daily status of New Matters by completing the necessary billing setups, including the review of client billing guidelines, invoice delivery method (i.e. ebilled, paper, email), and ensure all necessary billing fields have been populated for successful pro-forma/invoice generation.
• Create and modify bill groups to include addresses and contacts; assist with creating matter plans; set-up and modify split billing set-ups.
• Assist with reviewing all Outside Counsel Guidelines for compliance in order to implement client requirements, including cost expense constraints and electronic billing standards.
• Administrative client, matter and timekeeper file maintenance, including, closing files, mass edits revaluing of time, generate ad hoc reports, and complete all daily reporting tasks upon request.
• Maintain shared inbox by providing and organizing prompt responses to requests for rate information and billing setup changes.
• Implement and maintain charge-out rates as agreed by legal and pricing teams.
• Observe confidentiality in all Firm and client matters.
• Other responsibilities and duties as they arise.

Client Intake & Rates Coordinator managing billing setups in a law firm finance department

Client Intake Coordinator

Client Intake & Rates Coordinator managing billing setups and client intake processes in Clyde & Co's finance department. Ensuring compliance with billing guidelines and maintaining financial records for legal matters.

Client Coordinator handling inquiries and documentation for MES Solutions

Client Coordinator for MES Solutions handling client inquiries and documentation. Servicing clients with high-quality customer service and compliance with regulatory standards.

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Contact providers for assignment and update database.
• File and archive open and closed cases.
• Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
• Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
• Direct calls to other departments as needed.
• Perform various clerical duties such as typing, filing, emailing, and proofreading.
• Assist in resolution of customer complaints and quality assurance issue.
• Notify management of any report issues or concerns.
• Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
• Perform other duties as assigned.

Client Coordinator managing case review process remotely for MES

Client Coordinator managing case review process for MES, ensuring effective communication and quality deliverables. Responsible for coordinating client inquiries and facilitating workflow with QA department.

Client Coordinator jobs in United States

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Client Externship Coordinator

Client Externship Coordinator

Client Experience Coordinator

Client Coordinator

Client & Booking Coordinator

Client & Booking Coordinator

Client Coordinator

Client Coordinator – Integrative Mental Health Practice

Client Excellence Coordinator

Coordinator, Client Development – Litigation

Client Development Coordinator

Lead Client Coordinator

Client Experience Coordinator

Client Experience Coordinator

Coordinator II, Client Experience

Coordinator II, Client Experience

Client Development Coordinator

Client Intake Coordinator

Client Coordinator

Client Coordinator